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    U-Haul Moving & Storage

    3.0 (2 reviews)
    Open 9:00 am - 5:00 pm

    Services - U-Haul Moving & Storage

    Truck rental

    Propane

    U-Haul Moving & Storage Photos

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    2 months ago

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    12 years ago

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    Budget Car and Truck Rental

    Budget Car and Truck Rental

    1.8
    (5 reviews)

    You know, it might just be me, but I've never been a fan of corporate mergers…read more The companies always sells it as some panacea that will be better than peanut butter and jelly with all of these "amazing synergies" but too often it turns in to something more like tuna fish and raspberry syrup. Case in point, the Budget & Avis merger from ten years ago. What you have at this location is a general ineptness and incompetence that's truly hard to beat. 1. Prepare to be downgraded (without any compensation or benefit to you) or given The Hard Nine with being forcibly upsold since there's a good chance the size vehicle you reserved isn't available. 2. Booked satellite radio in advance or chose it as an add on at the counter? Good f-ing luck with that. The agent will tell you the car has it except when you get to the car, you'll find out really quick it's not Sirius XM capable. This location for both Budget and Avis likes to have a lot of Kia vehicles in their fleet except most Kia models in general are not built with Sirius XM as an option. The car radios are from 1995. It's a 1/2 step over having a damn 8-track player. Now comes my favorite part, the old misdirection blame game. If you have any billing issues or issues in general the actual location takes no responsibility and tells you to call the corporate 800#. If you make the mistake of calling them, you get into a conversation with a rep. whose command of English is rudimentary at best and in the end only wants to route you back to the location where the rental was at which of course restarts the cycle all over again. I get it. Budget at times has some decent rates especially if you pre-pay. Don't fall for it. Far too much frustration, bullshit and credit card chargeback headaches needed after the fact to get Budget to make things right and live up to their end of the deal.

    Your sales agent known only by name "Kathy" at Lehigh Valley International Airport (ABE)…read morespearheaded an extraordinary effort to find my prescription Harley Davidson sunglasses, and house keys that were left behind when I returned your vehicle during the early morning hours of February 1, 2024. Both items were critically important to me, and through Kathy's caring efforts a few days later, she impacted recovery. This never would have occurred had she not intervened in a very professional manner after taking my call, and that was evident in her most pleasant talking voice. While many of your agents have pleased me by offering excellent service over the years, Kathy deserves to be recognized not only by me, but by those who have so much to gain, and more by renting from Budget Car Rental. Respectfully, Bobby Zampetti, Ret., Music Teacher, Tunkhannock Area School District Tunkhannock PA (Wyoming County)

    U-Haul Moving & Storage - truck_rental - Updated August 2026

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