This my second review. I find the staff at this place professionally excellent and very friendly…read more The company is based on greed on how the price keeps going up. Sad I did not small print. Avoid this company.

We have been customers of Store n Save and previously Liftlock Storage since April 2012. We have…read moreenjoyed a great relationship with this business and have no complaints. Counter staff are friendly and courteous.

I understand making a dollar in business but what I don't understand is the greed behind making…read moremoney during this pandemic. I recently called and spoke to Mark about renting a unit. He advised the unit I was looking for may not be available but if I wanted to reserve the unit 6 weeks a way from when a unit may be available I could do so. Different than other self storage units who put a person on a list, Mark said I would need to reserve the unit by paying the full amount up front. When I asked if my card would be charged on the date 6 weeks away he said, no. My card would be charged when I provided my card information during that phone call. So I said, so you mean to say I'd be paying for something I have not yet received and be paying for it, for 6 weeks and he said, Yes. I was bothered by the fact that a company would be that greedy to take money from people during this pandemic time when things are busy which is why I gave it a 1 star rating. BAD BUSINESS AND GREEDY!

From the owner: Welcome to Vanguard Self Storage in Peterborough Ontario. We offer a modern, clean and secure…read moreenvironment to protect your belongings. We are conveniently located on Chemong Road at the North end of Peterborough servicing the city and cottage country. With our new and modern facility we will be able to meet all your storage requirements with sizes ranging from 5x10 to 14x30.We also offer moving supplies to help make your move less stressful. Our professional Staff is trained at solving your storage problems and turning them into solutions. We have our office staffed Monday through Saturday to assist you. At Vanguard Self Storage, we lead!

Repeatedly boxing me in/out of my parking space while they tend to a neighbouring business. While…read moreasking them to move their vehicles I was called a crackhead by one of the employees. Later as I was going in and out for an unrelated matter a different employee felt the need to instigate some more issues by commenting that I wasn't saying anything now that I'm outside. All I was asking you to do was move your trucks. Snide, rude, disrespectful employees that couldn't wait to gang up talking shit to one person.

I am not a demanding person who needs that much to keep me happy but this was the stand-out single…read moreworst customer service I have experienced on my 41 years on this fair planet: * This company damaged our irreplaceable century home doorway on the way out, in front of our eyes (when I took pictures, which is the only reason they sent us a claims cheque, but for a mere $150 after originally suggesting to agree to what I thought was a modest $300 over the phone) * we never got a firm answer on a date when our stuff would arrive - weeks after we moved cross-country, we got a call two days in advance from a different moving company we never heard of who claimed were in possession of our stuff and needed to deliver it on Christmas Eve (when we were not in town) The person swore at us and tried to lay a guilt trip on us, saying he would not be able to get home to his family for Christmas unless he could deliver our belongings * we eventually got a different date, which was then cancelled and rebooked to two different dates, depending on who we talked to (at this point, we were dealing with at least three different companies) The movers who eventually showed up with half our stuff were very professional but seemed like they had hardly heard of McWilliams and didn't seem to have much co-ordination with them (I had to let them know we had yet to pay for the move and that this was their only chance to get an in-person COD from us) * the other half of our belongings arrived a week later - part on the day promised (after two rebookings), and part a few days after that, unannounced with almost no time to prepare to be home * on the way out of the property, the moving truck snagged a power line on our property, knocked out power to our drinking water well, and would have electrocuted the driver (possibly to death) had my brother-in-law not screamed at him to stay in his vehicle until he could turn the power off and move the live wire off his truck In the end McWilliams rarely had a clue where our stuff was on any given day, who they had passed it off to, how they were dealing with us, what dates they were giving us (they often gave us dates that conflicted with ones we got before or after from the company actually moving our stuff) and almost never called back when they said they would. I waited to write this review until we had successfully received all our belongings and paid them for fear of more mishaps Good....effing..grief...

Let me start by saying Charles is great ...But .....I would give a negative in the star department…read moreI went to help my daughter move her belonging out of Kawartha Moving and Storage, and the first few boxes had been chewed through. These holes where created by something larger than a mouse. "Rats" "rats". The poops were the size of a jellybeans. Spoke with the owner. she was not accommodating at all. $100 refund. I would not recommend this place at all.

From the owner: Our facility is in a central location with easy highway access. We offer protection from rain,…read morecold, snow, slush and hot sun while unloading. Pull up your vehicle or truck and trailer into our spacious warehouse and unload in comfort. Your privacy and security is very important to us. Our superior facility protects your personal property and business stock with full security. Call us today in Peterborough and trust Kawartha Moving & Storage for all your moving and transportation needs.

Please learn from my mistakes and go with ANY other moving company!!! If something could go wrong,…read moreit did. Movers arrived shaking and exhausted from a previous move. Moved one side table and then one of them quit. They didn't wrap my delicate furniture even though I was told by sales that they would. Over 500 dollars of damages and multiple completely unusable pieces of furniture later they requested that my partner help them to move the rest of the furniture or else it would take the entire night and possibly not get finished. My partner who had already spent the entire morning moving boxes was convinced to continue working along with them for the duration of the move. The company provided me with an invoice that claimed the movers had worked for 7 hours when they had actually worked for less than 5! (keep in mind I was also assured by the sales team that the move would be done in under 2 hours) I refused to pay the incorrect invoice until it was adjusted so the movers left with half of my stuff against my wishes. I spent a week attempting to get the issues with the invoice fixed by speaking to their incredibly rude and unprofessional operations manager. They finally admitted their mistakes and adjusted the invoice but also included hundreds of dollars of fees for the storage of my furniture that I NEVER WANTED. This company does not care about customers or their poor workers, only making as much money as possible. If this review is still up it means nothing was dealt with or solved! Customers beware!

What a bunch of inexperienced crooks!! Save yourself the hassle and use a more reputable,…read moreexperienced and professional company. Where to begin? Lying about their services they provide, and the fact that they are not located in Peterborough they came from Ajax. The truck supposedly broke down and they were 45 minutes late. Pay by the hour and they will take as long as possible to move your belongings. Scuff the walls with furniture, scrape the banister, scratch the hardwood floor, scratch the furniture, turn your fragile boxes on side or upside down or drop them! They can't read the labels on the boxes which room they go to so you have to move them yourself! Then they hold your property ransom in the truck (which by the way is illegal because I had to call the police) until you agreed to pay the amount they say you owe them regardless of the damages. This company should not be in the moving business. They have no idea what they are doing. They have no regard or care for your belongings. All they want is your money! Don't believe the reviews they pay for the reviews!!

Northumberland County Moving Company did a great job for us. Andy, Chris and Travis were a great…read moreteam. They are clean and tidy and polite. Nothing was damaged by them. And even things that were previously damaged and they thought they might have done it, were reported. They started with energy and positive attitudes and finished a very long day with the same energy and positive attitudes. I'd hire them again without hesitation. Trevor is welcome too. I thoroughly enjoyed working with NCMC. And fair reasonable pricing too.

We had a bad experience too- at first glance they were on time or close to arriving in Toronto but…read morethe packing/driving must have been atrocious as a number of pieces showed cracks after unloading and someone slid a box with a sharp stone across the dining table leaving a significant gouge (they were willing to stain over it), and a decorative leg broken off but not found- etc etc.