Wow is all I can say. I pulled in with an electrical issue on my RGN and it was fixed super fast…read more I'm not from this area and im trying to make it home to New Jersey after having a heart attack this passed Saturday in Missouri and the understanding, compassion and respect I was shown was top notch. THANK YOU GUYS

The rudest woman sent us away with our trailer needing repair. She grouched that she had no help…read moreand her current employee (who will probably run fast and far from her attitude) can't handle the work. That would've been understandable if she had not been so rude, nasty and down right trashy (all while trying to sell another poor sap a trailer). We all have bad days and issues with not having enough help, lady. Try not to ruin your customer relations over it. We won't be back.

"Not good" does not begin to describe our experience and one star is more generous than I would…read morelike to be. Our situation has eerie parallels to the other two on this site. We reserved our truck (cargo van in this case) two days prior to needing it. We were supposed to drive two and a half hours to pick up the vehicle near Des Moines and then I would drive it back to Omaha while my wife drove our Jeep back. When we arrived, confirmation number in hand we were told that there were NO cargo vans or small box trucks in Des Moines because they had all been leased to Amazon for the months of November and December. No one had any idea why the booking computer hadn't known that, nor could they tell us why we were not informed before we made the run. The desk clerk's best idea was "look for a competing company." No luck. We put what small boxes we could into the Jeep and drove back home, after which I called the customer service number and were not helped at all, just a few platitudes and some simpering about valuing our business. My suggestion: If you absolutely HAVE to use Budget Trucks, be sure to call the morning of your trip to see if they actually have something to rent. They obviously don't care if you are confirmed or not.

Worst truck rental experience in my life! First didn't…read moreactually have truck I rented. No calls emails or texts. I show up - no truck. They send me to another location that has the truck. Took 2 hours to move reservation. Call customer service 2 hour wait for someone who can make decision. I reserve and pay for truck for 2 days, Budget changes it to one day and then charges me for an extra day. Then after dozens of calls refuses to fix their mistake. Also truck was a POC.

My experience with Stuff-It Storage has been nothing but pleasant. Angie, Harvey, and Luke are…read moresuper friendly, helpful, and insightful! The container we had was also well maintained and clean. the mechanisms of the doors and locks were simple and secure. I would not change anything about my experience!

I was greatly impressed by the service provided and the value of having my belongings nearby in my…read moreown yard. The container was the best for storage choices, clean and accessible. Service was topnotch and professional and timely. Great customer service always delivered what was promised.

I can't speak on behalf of their mowing expertise, but their budget truck rental expertise sucks! I…read moremade a reservation a week and a half in advance, on the day of my move to Chicago I go to pick up my truck.. the guy says, 'well I tried calling you two times and sent an email, each time I called it was busy.' I didn't receive any notice and I have a cellular phone there is no reason it would give a busy signal.. unless he was calling from his tin can phone. So I had to scramble and luckily I found a truck at U-Haul on Bruns lane.. I don't think I'll move with budget ever again. Get your tin can phone checked out, and don't lie to customers.

I'm reviewing from a Budget truck rental perspective but the customer service I got there should be…read moreacross the board. I rented a budget truck in the Chicagoland area and we started out our journey realizing that one of the headlights was out so I tried looking up Budget rentals along our route that could possibly help us. I came to this location unannounced and they dropped everything to help! While Ryan changed out my taillight, Greg inspected my truck and found out that the other location didn't check the registration and insurance which was out of date. He printed new ones for me and inspected the rest of the vehicle. I appreciated how kind they both were and went above and beyond to help me. Ryan/Greg- keep doing what you're doing, you made such a difference and I thank you so much!

Horrible customer service. The 3 men working acted like we were bothering them by coming in &…read morewanting to give them so business. The 1 large, dirty, & rude boy was useless and wasn't able to answer our questions or help us whatsoever. Don't bother going here. You are wasting your time. This establishment obviously doesn't care about having your business.

We used 5 U-Haul U-Boxes for our California-to-Illinois move. Scheduling pick-up at our local…read moreU-Haul was easy and efficient and the boxes were quickly shipped and stored to our new town. Once they arrived in Springfield, IL we were able to coordinate with the local branch to a.) get into our boxes when there were items we needed and b.) pick up our boxes at the scheduled date/time to bring them to our new home. We found the cost to be much lower than Pods and the staff at the Springfield location to be friendly and helpful, particularly the manager Reagan. It was the right choice for our move and we had no complaints.