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    U-Haul

    1.0 (1 review)
    Open 9:00 am - 5:00 pm

    Services - U-Haul

    Truck rental

    Vehicle towing

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    6 years ago

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    Budget Truck Rental

    Budget Truck Rental

    1.6
    (14 reviews)

    A month ago I booked a 12 foot truck for a one-way move from Chicago to Denver. It was the best…read moreprice of 4 rental companies. That was important to me. When I flew into Chicago I tried to call a day early to see if I could changed the time I picked it up, but no one ever answered the phone at the Orland Park office. When the call was transferred to customer service I was advised to keep on calling. Finally I went down to the office and asked if I could move the pick up time later on the pick up day. I was told they had no 12 foot trucks available and had no idea if one would appear for my next day move. (My reservation guaranteed nothing). There was only a 16 foot truck in the lot and I was advised to just take that now. It had a filthy cabin, had no power steering, and a cracked windshield. But my Chicago loaders ancould not "wait and see" so I took the truck available and cleaned the cab out as best I could for the 2 day journey. Stupid move on my part. I had a 16 foot truck for a small room of furniture- the vehicle was 80% empty! I wish I had more time to check nearby locations to try to get a truck more suited to my needs. In my experience there is no problem with Budget rent a car but their commercial division is horrible, at least in Orland Park, IL!

    I'm amending my prior review. These guys are either crooks or idiots. As I mentioned before I…read moreshowed up at the date/time of my rental pick up only to learn the cargo van I reserved was not there. They had a 16' truck on the lot that I could not use as it would not fit where I needed to go. The desk agent confirmed he would cancel the reservation for me and nothing else was needed and I thought that was it. So imagine my surprise to log in to my credit card account today and find a $75 "no show fee" from Budget. Needless to say I've disputed the charge with Citibank. Do not do business with these clowns.

    New City Moving

    New City Moving

    4.4
    (1.3k reviews)

    Joe and Max did a fantastic job. They showed up early and moved quickly and efficiently. Will…read moredefinitely use them again next summer

    I am a professional home organizer and have been using New City for many years, as part of my job…read moreis to also manage client moves from beginning to end during the spring and summer months. New City Moving used to be my favorite out of them all in Chicago, but since they were bought out by New Sons, everything is going down the tubes. My recent move job went as follows. Movers showed up 25 minutes late on move day, had the audacity to ask for a tip, over-rode my instruction as to arrival time at the new location and approached the front desk to start unloading before my arrival, after I told them we had the elevator booked at a certain time. Apparently they had a full move after mine, which is something the "old " New City never did, so they were in a rush. I was willing to let all that slide until the next day I noticed that they drilled too far in to my clients dining table while assembling it and cracked the top of it in four areas. Funny how the lead Juan made sure to point out any items while packing that were previously damaged, or scratches on the floor of the new unit when we entered, but neglected to inform me that he busted my clients table right before he left for his next job. oh and for the record, I had tips for each team member on both pack and move day. point is, no one in service should ask for a tip. it's tacky. This company had turned in to a disappointment.,

    U-Haul - truck_rental - Updated July 2026

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