I worked with Joe and Al during my relocation from Chicago to Cleveland. I was in a top floor unit…read morein a three floor walk up, and they did an excellent job conducting a move with two people that was really a job for three people. They both took great care to make sure my items were protected when loading out of my apartment and onto the truck and even helped me pack many items that I hadn't packed by the time they arrived. If ever do another long distance move again, I would love to work with both of them again. Kourtnea Stevenson

Joe and his team are wonderful. Super professional and efficient. Our reserved time even got cut…read moreshort because they finish early!

I'm getting ready to move 20 miles and I'm looking for a reliable moving company. This is…read moredefinitely not the one. Also, I buy a lot of from estate sales and would like to have a mover that I can trust. I called this company to movers a 6 piece bedroom set, Spoke with Bill, I was quoted 380.00. 2 Men, and suppies. Everything was going well, 3 men arrived and did a great job. The home owner told me if I wanted to take the mattress I could. They were throwing it away. The mover in the room with me said they could put it on the truck but they had no mattress bag. I was told they would put it on a blanket on the truck floor. When we were ready to go the driver said he needed to make a few stops. I agreed the delivery could be a hour or two later. An hour and half later I get a text due to the mattress and extra items the price would be an extra 100.00. There was a mattress no other items. If I was told at the pickup location the mattress would be 100.00 extra I would have left it. Be up front in pricing. You scammed me for extra 100.00 but you lost my move with a bigger price tag. If you are looking for a moving company, keep looking. Not a honest company.

While the coordination of our move was smooth and the movers themselves did an excellent job…read moreprofessional, detailed, and deserving of the generous gratuity we provided our overall experience with this company has been extremely disappointing. After the move, we discovered we were overcharged by $1,385. Since September, we have reached out multiple times by phone and email to address the discrepancy. We reviewed the quote line by line and clearly demonstrated the overcharge, yet the company has refused to issue a refund or even acknowledge the error in a meaningful way. It's unfortunate, because the moving team on-site was outstanding. However, the owner and office staff have been unresponsive, unhelpful, and unwilling to resolve a clear billing mistake. Their lack of accountability has overshadowed what could have been a positive experience. I would strongly caution anyone considering this company while the movers are great, the management and billing practices leave a lot to be desired.

Couldn't be more pleased with these movers. The crew worked together like a well oiled machine…read more Almost everything they moved was wrapped with a blanket and/or shrink wrap. Everything including fragile items arrived without a scratch. All the guys were super courteous and professional throughout the day. Cost was more than fair.

Service was amazing. The crew was polite, knowledgeable, professional. All was handled with extreme…read morecare. My move was the easiest I've had. Based on moving 5 times in the past 5 years, I would use Murphy Family Movers again and recommend them to all my friends.

These were amazing people and movers The guy that set it up with us was training a new guy and he…read morewas so understanding and slow with them and made sure he got everything right. I would have wanted to have worked with him. He was amazing. Yeah they still got it up. The stairs out of the basement and into the truck in like 15 minutes. Highly recommend

Scammers! Do NOT use! I hired them through UHaul on 7/26 to move my senior mom. I paid for 3 works…read morefor 6 hours. The man on the phone prided himself saying they never leave job unfinished. Would even come back next day if needed. They said someone would come out morning of to the new and old place to check out. They arrived 2 hours late after 3 calls asking where they were. They STOPPED after4 hours. They told me they would refund my money. They lied and kept all my money for a job they did NOT finish. I had to hire another truck to finish the job. I have called so many times. At first, they told me they had to call me back, but then they just stopped answering all my calls. They ignored my emails as well. They stole my money and left me to finish moving my senior mother on my own. Scammers, liars and thieves!

So after I wrote the review I found some large items were ruined and broken. I went thru months of…read moreback and forth emails with their warranty department and never got reimbursed for any of my items. I'm also missing several boxes and some China.

The saga continues... The following is an email I sent to Spark Moving this evening and CC'd my…read morebroker and support at MovingClaims.Net. I also forwarded this email to the FMCSA where I've already filed a formal complaint. I want Spark to work with us to get the insurance claim filed/settled. To date they have been unresponsive to my broker and MovingClaims. 5/6/19 To whom it may concern (Spark Moving), I am writing to personally address your company about my recent claim with MovingClaims.net and I'm asking your company to be timely and responsive through this process so we can come up with a resolution sooner rather than later. Missing items: 55in Westinghouse TV Kitchen box: Mr. Coffee coffee maker, 3 Yeti 20oz travel mugs, 1 Arctic 20oz travel mug. I had to send back items on 2 occasions during the delivery because the driver tried giving me items that weren't mine. I'm assuming that's where my TV and missing kitchen box went. Damaged items: Broken sectional couch frame and torn fabric (underside), torn fabric headboard, Sanyo WiFi ready blue ray player broken, some bowls broken, glasses cracked/broken. And kitchen table top cracked and scratched (clearly dropped). *I have pictures of all of these damages. Unfulfilled paid work/Other: Your delivery driver (one worker) dropped my items and did not reassemble any of the furniture. A new local acquaintance I met here helped your driver unload the truck. There were also several delivery delays causing me to miss or rearrange work. Hopefully we can resolve this through movingclaims.net and further legal action will not be required. Thank you in advance for your cooperation. Ashley M. McDonough, MBA 5/10/19 I am having an impossible time getting Spark to reply to emails so we can move forward with my claim. I've asked multiple times for them to provide me with the required documentation and they are flat out being non-responsive. The broker who has been semi-useful up to this point is no longer being useful either. DO NOT USE GOLD STANDARD RELOCATION. Now that the move is done they have quit on their responsibilities to help me with things like claims. Furthermore they did zero vetting on this joke of a company (Spark Moving). Spark HAD a Facebook page but had since deleted since so many people fucked out by then we're communicating and organizing to file a class action lawsuit. Do not use this company. If you were one of the people talking on Facebook and want to organize a lawsuit let's exchange emails and move forward. I'm attaching the email I've sent multiple times requesting docume

Great moving company, reasonable price. The team consists of hardworking individuals and very…read moreefficient overall. Would hire again!

From the owner: Local moving service in Chicago and suburbs. Great rates and excellent quality! Once you book with…read moreus, we fully commit to providing an outstanding service.

After my sister suggested using USA Moving, I figured I would try them out. Jose and his crew…read more(Ricardo, Beto and Narum) were very friendly and SO efficient. They loaded the truck in 40 minutes and were done unloading at the new place within the next hour. All the furniture was wrapped well and they also brought some wardrobe boxes to use for my clothes. The whole process beforehand was super easy, too. The office was friendly and diligent and they let me know about all the extra costs that could come up during the move. I ended up buying my own tape and had some large plastic wrap, so there were no extra costs at the end. I would highly suggest you use these guys!!

We've used USA moving and storage twice now and would recommend them to anyone. They were the best…read moreprice we could find and did the job quickly and efficiently.

Will 100% use this company again. They were about 30 min late which was expected since I had an…read moreafternoon slot. Once they showed up, they went right to work. Everything was brought down 2 flights of stairs and loaded into their truck within 30 minutes, and they even drove me to my new apartment. The whole move took less than 90 minutes and they charge by the hour, so this was by far the cheapest move I've hear of in Chicago - less than $200 without tip! The movers were very friendly :)

I went with this company because their rates were a bit more affordable than other moving…read morecompanies, I reached out to them and they were very responsive when setting up the appointment and calling the day before the move to confirm it. The day of the move they weren't so responsive, it was the weekend so I understand that the office wouldn't be open but I wasn't called or emailed on the day of the move for when they were arriving and we sat there expecting them to arrive between the hours they gave me,( kinda boring when you packed everything already). It wasn't until after the window of time they gave me that I got a call that they would be arriving late. I'm okay with them being late (I assume another move took longer than expected, understandable), but it would've been nice to have gotten a call at the beginning of the window to have some peace of mind that I wouldn't be getting stood up. We ended up postponing to the next day (it was getting late and it started pouring rain), and they called ahead of the appointment to let me know they were coming and arrived on time and the movers were very nice and efficient. I felt a lot better about the move and it went smoothly that day. In all, I had an okay experience, it would've been better if there was better communication on the day of the move.

I got quotes from a bunch of moving companies. Allstate was the best as far as service pre move…read more They were clear on pricing and very easy to schedule. They were also cheaper than all the other companies. Day of, they came in prompt and wasted no time. I booked them for 2.5 hour min and had them move me out of my studio. I was out in an hour, which includes them breaking down my bed. They set up my bed and also unloaded everything in about 2hrs. They were not like cheap cheap ($500) but they were cheaper comparably by a couple bucks and were beyond professional, nice, and just really amazing. Cannot recommend highly enough.

1 Star Very…read moredisappointing experience. My original estimate was $6,225, and I ultimately paid $8,100 for my move. Despite paying for a full packing and white-glove moving service, multiple valuable belongings were damaged while in the company's care, including a 65-inch TV, a 55-inch TV, my mattress, a marble side table, a patio chair, and a rug. One of the most concerning examples is my mattress, which was delivered folded in half. I have included a photo showing its condition upon delivery. The white-glove service was also not completed as promised. The movers disassembled my bed but did not reassemble it upon delivery, even though reassembly was included in the service I purchased. I had to hire and pay a TaskRabbit professional to assemble it myself. I have been working with the company on my damage claim since July 20. They have received photographs and videos documenting everything. The company is relying on the $0.60-per-pound valuation provision in the contract. I understand that provision is included in the agreement, but given the number of items damaged while in their care, I find the outcome extremely disappointing. Their Claims Department initially offered $124, then increased it to $275, and their final offer is now $325. After paying $8,100 for the move and dealing with multiple damaged belongings and incomplete white-glove service, I do not consider $325 a reasonable resolution. I gave the company more than a month to resolve this directly and in good faith. Unfortunately, I am very disappointed with how the claim has been handled and would not use this company again or recommend them to others.