The customer service representatives were very kind and helpful. They did a wonderful job with the…read morecar and kept everything very clean. They even had a towing service that made life easier. Repairs were quick and they kept you updated on text.

To be fair, the work they did seems solid…read more My tesla was rear ended in August of 2022. They billed just over 21,000 for the repair. They were well compensated by the persons insurance that hit me. DanRich Carstar customer service is the worst I've ever dealt with in any business I ever patronized. My car was dropped late August. This repair shop was chosen because they boasted that they were a preferred Tesla repair facility, which I was told meant they would have priority access to parts. Tesla does have an issue with parts, from my research. My car was finally put into structural repair on Nov 3. They have an app to update their progress and I was given weekly updates. I was told that my car would be ready for pick up on December 23. I was specifically told that any delays in pick up would be communicated by a phone call. My area was forecasted for a winter storm on December 22. I called to confirm pickup on December 20 & 21 and 22. No return call was given. I showed up to pick up my car on the 23; the facility was closed. They had a sign on the door. They did not return my calls or message. They did not change their voice message to alert anyone of the closure. I called the following week, assuming that missing a few days because of the storm, my car would be ready the following week. They did not send me a message until January 6, saying at that point my car was entering reassembly. They updated my pickup date to January 12. I picked up my car after hours on the 12th. When I got in the car, I noticed that the steering wheel leather was peeled off. I left the car and returned the next day. After a wait, I was addressed by Rich, of DanRich. He had no explanation of why my wheel had the leather peeled off. After a brief discussion, I was assured that a new wheel would be ordered and installed at the facility expense. I called the following week, as I was told it would take a week to receive the steering wheel. I followed up with Jordyn at customer service on January 19 and was assured I would hear back by the 20th. I gave her to the 27th to call me back, they never did. I was given excuses of how they didn't hear back from anyone at Tesla, that the issues in getting parts was far out of their control and that the peeling on the steering wheel was probably from my oily hands. It's a shame that a business such as this does everything in their power to not take responsibility for the easiest thing they can control....how their customer sees them. All they needed to do was tell the truth, instead they lied, sidestepped responsibility and pointed fingers at anyone and everyone. I won't use them again, and If this review can help one person to choose any other repair facility, then it accomplished its goal. Not that it matters if they can bill 20K to every car they bring in.

Wonderful speedy service every time. Clean and detailed walk ins always welcome The guys who…read morework there are super nice and make recommendations when needed.

Good service, fast, reasonable, and courteous highly recommend this business. Car was done in time.read more

They provide excellent customer service with clear communication, detailed estimates and timely…read morerepairs. I have frequented them throughout the years and never been disappointed.

My first time using this shop after a referral from a friend. They were really fast, and their…read moreprice was much lower than another repair shop. As a woman it's hard to find car repair places that you can trust, so I was happy to find A-Auto and Truck.

I'm writing because I made a hasty review of Nardo Towing last night. While We did wait 4 hours…read morefor a tow. There was a big communication mix up between the insurance, Allstate and the towing company. Nardo contacted us to see if we had serviced. They quickly came and did a professional job. And added a little unexpected service. I will call Nardo personally if I am ever in a situation such as that again. Thx Nardo Towing.

My car stopped and needed it towed. Nardo took over 4 hours to get to me. That should have been a…read moresign right there to call someone else. His mechanic claimed at first that my starter needs replacing then after contacted him, he claimed the engine needed replacing and convinced me to sell it to him. He kept changing the prices of the tow as well as the price for the car. He is not an honest man and seek other tow truck company. He was the worst tow truck company that I ever dealt with in my life. Watch out for him.

This shop is the best for not only towing, but fixing my car fast. I have had the pleasure of using…read morethem twice in the last month. I've tried many shops, and I can honestly say they are fair and honest. I would recommend this shop 10000% and Manny is the best.

Initial Review: Driver arrived and demanded an extra $30 cash fee to move my car from my garage to…read morethe street, despite me informing the company beforehand that it was in the garage. I declined and offered to push it out with my brother. The driver instead pushed it out himself and later demanded payment, which I again refused. He acted hostile, refused to let me ride with him, and made the experience unpleasant. This was my first tow and the lack of upfront communication, along with the aggressive attitude, makes me confident in saying I'd never recommend this company. Update: After posting this review, the manager called and apologized for the driver's behavior. He explained that charging to move the vehicle so it can be towed is against their policy. He also said they'd reprimand the driver and install dash cams on all their trucks to make keep their drivers accountable. While I appreciate the apology, it came across more like damage control than a genuine effort to understand what went wrong or prevent it from happening again. It felt like pressure to get me to change my review, not true accountability. That said, I'm updating this to two stars because I hope this isn't how the company normally operates. If they follow through on these changes and more customers share positive experiences, they may well deserve a second chance. For now, this is still my experience, so keep it in mind if you're considering their service.

My car keeps locking itself when the fobs are left inside. I paid a different tow company 160 and…read moreit took over an hour. I paid Sergio half that and it took him 10 minutes. The first two company was "sponsored" and I've learned to stay away from those results and to support small businesses. Hope we don't have to do business again, but if we do, I'm calling Sergio!!!!

Well things have changed. Sergio is no longer pals with my mechanic. And my mechanic moved away…read morefrom the strip that he was in with Sergio. Had an accident and my car was disabled. In a bind. Called up Sergio told him who I was, and he said 3 hrs. Its Friday night. I mentioned my friend. He says I dont talk to him no more. I said sorry to hear that, but Im sure in a bind, can you help? Im stranded here. He upped his price. I couldnt believe it. My advice? Dont use him!!!!!

Great family owned business. They do a quality job. Reminds me of my dad's old station so I trust…read morethem with any car needs of mine. I think they fairly price their service.

I oily bring my car s here. Body w ork to oil chances. I have been going here for over ten years.read more

Thank you to everyone at CDE collision in Tinley Park. I…read morereferred my neighbor to them based on my past experience there. They met my neighbor's expectations ( which is what it's all about) car looks great. If you need quality repairs from people you can trust CDE is a great choice.

Vissers Auto Body Repair is no longer there. I've been a Customer for 25 years. They were absorbed…read moreby a CDE Collision Center Franchisee. Yesterday I was told to bring my Car in for repairs today [Thursday~12/21/23]. ALLSTATE arranged a loaner. When we arrived from Manhattan (Will County, IL) the Bldg was empty. I called the number to VISSER'S and was told it is a different Company and now located on Harlem Ave. I was told that I could not leave my Car there for repairs; come back after two (2) Months. Why didn't Emily tell me that a day before when we communicated via telephone? Great Inconvenience and I'm stuck with a $55 a day Loaner that ALLSTATE is not going to pay for. I wasn't going to leave my Mercedes there anyway that was bought new (and Customized in West Germany) that I only have 8,000 miles on today. I don't know these people or Facility. I've trusted VISSER'S for over 25 years with over 25 different Make/Model repairs on my Car Collection. CDE has POOR COMMUNICATION Skills. I'm not qualified to comment on the quality of their work. I don't know any of them. ~ William Eldridge.