If you are in the Chicagoland Area and you have to get your car Towed do not go to B&J Towing. Dude is two faced and honestly shouldn't be in business. After asking him to grab something out of my vehicle for my business he got belligerent and told me that he basically didn't feel like doing it because it's too dirty! Do not recommend him at all! read more

Rescued from a weigh station on I-80. Knowledgable driver found my problem, helped me find a tire shop by my work and took me there. All fixed and continued to work. TEN STARS!! TRUSTWORTHY AND HONEST!! read more

This company is thieves would not allow me to get anything from my car then they threatened me to remove the comment off google before I could get my car! read more

RUDE - DISRESPECTFUL - THIEVES This company towed my vehicle on 2/5/2020 after an accident on I355 SB. They were dispatched by Illinois state police. B&J Towing took my car to their storage lot because of the bad weather conditions. Two days later my insurance adjuster called me and stated that he was at B&J Towing with my vehicle and he stated that I still had items in the vehicle that were scattered which seemed odd because I either took all my loose items out of the car at the scene of the crash or I put them away. Fast forward to Monday 2/10/2020 I was cleared to remove the remaining of my items from my vehicle at the insurance storage yard (Coparts in Chicago Heights, IL State Street). Once i looked in my vehicle I noticed it had been ransacked. Items that were left in the glove box along with some other personal papers I had in side a seat pocket were scattered in the trunk. Also my coin holder was empty along with another compartment in the dash that held lots of coins. I estimate that there was $8-$10 in change missing. My biggest concern is that possibly B&J Towing trifled through my personal papers which possible had some vital private information. I contacted B&J Towing on 2/10/2020 and spoke with a gentleman named "Pete" who refused to give his last name and informed him of the incident. Pete denied that such a thing as theft would not be done by any of his employees. Pete refused to take my complaint and said he would not look any further into this matter. Beside the tow truck driver at the scene being rude I feel that this company stands behind unprofessional and dishonest employees and I would not recommend them to anyone. read more

Straight up good guys- great customer service, they make you feel like you are a priority.

Excellent experience with this towing company. Called them at 9 p.m. on a weeknight when my exhaust fell off in Mokena. They arrived in less than 15 minutes, then helped get the entire exhaust off so they could tow my car to my usual auto shop in Tinley. Very polite. Very courteous. Made sure I did not stand too close to the side of the road with traffic. Did not seem put out at all that he had to get underneath the car a number of times - it wasn't the easiest thing to do to get the exhaust completely off. I will use them again (hopefully not going to need another tow for a while :) ). read more

Was referred there for my dot inspection and they were aweson an dnowni have a new place to get my inspection done. Thank you for good customer service. I was referred as well so makes it better read more

Went in for a truck inspection, the guy at the couner wth brown teeth completely rude. No greeting, no customer service skills, acted as thoughI was interrupting his day. Ended up walking out and will never return! read more

When my son's car broke down on LaGrange Road by I80 they responded quickly. Joe was very understanding, polite and knowledgeable. If I ever need service again I will skip my insurance company app and call B & J directly because you never know who or when the insurance company will send someone. read more

The most honest and proffesional people for your towing and auto repair needs. read more

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These people act like they're doing you a favor. I had an issue there where my boss needed to talk to them first & the owner refused to take the phone from me. I won't ever go back. read more

Very rude people. Extremely over priced for mediocre service. And it ended up being $100 more than the price they told me on the phone. I wouldn't recommend this place to even people I don't like. read more

I was so disappointed in these guys. They worked on my brakes and did some minor maintenance on my Kia. I was happy with their service so when my AC went out in the summer of 2016, I brought it them. John quoted me around $462.54 for the total repair. When I went to pick it up, the total was $764.16. The compressor was $388.72 (part # 97370). He never called to tell me there was a change in price. I spent $764.16 to get my AC fixed and they had my car in their possession from 6/11/2016 to 6/15/2016. A couple days later, my AC wasn't blowing out so I brought it back. John showed me that the wire underneath the dashboard was loose. He mentioned that something might be wrong with my blower motor and to drop the car off. At this point, fall was approaching so I mentioned that I would wait until the Spring/Summer season. My blower worked for the vent and when I turned the heat on so I figured it was not the blower motor, especially after the wire was in place. When summer was approaching, I turned on my AC and it would not come out cold. Every time I called, John told me I would have to drop it off on a Saturday and my schedule did not allow that so I ended up bringing it to another mechanic on 5/5/2017. They found a leak on the compressor and it was completely empty. In addition, the belts were loose. They did not find anything wrong with the blower motor as John had informed me previously. They said to take it back to the original mechanic who installed the compressor. I called them and Pedro mentioned to come in first thing Thursday morning (7/6/17). When I arrived, John told me he said to come in on Friday to drop it off. I told him that I specifically asked that they make this a priority since I could not drop my car off over night. He was very upset with me and it did not seem like he wanted to fix the problem. He told me that he asked me to drop it off a few different times, but I could not drop it off and leave it over night. I reiterated this several times. He also mentioned that the warranty expired on the compressor. I'm a single mother, I work and I'm in grad school. It was always a challenge for me to drop my car off overnight and hope to get it the next day. I almost left there in tears because of how much money I've given to them. I am upset that I was quoted the wrong price initially and not notified of it. And one year later, I am still having issues with my AC. read more

Mokena police called these guys out to come tow my car after an accident that I was not at fault for. Within minutes they showed up and were very careful with both vehicles. After dealing with the headaches of insurance companies from both sides and adjusters I have to say these guys were the most courteous and professional people that I've dealt with through the entire experience. They took more time to talk to me about what happened with my car than anyone involved. Even though I didn't choose them to tow my car I know I'd call them in a heartbeat should I need a tow. They are fast, friendly, and they care about their customers . Thanks guys! Fingers crossed my old sonata gets fixed! read more

It's always a disappointment when you need a tow. If there is ever an upside to having a breakdown, it's having the pleasure to work with everyone at B&J. My husband and I own a company that owns MANY vehicles and pieces of equipment that are on the road every day. Regardless of the day or time, we know they'll get our equipment where it needs to be quickly and safely. I HIGHLY recommend B&J. read more