Very busy business but excellent to work with when I needed a 500 gallon propane tank. Sent in…read morepictures to make sure the area was suited for the tank. Shay was professional and was able to deliver in about a week. Competitive pricing and friendly. Would recommend this business.

Highly recommend this company, they respond within 24hrs and professional service…read more Building a home and needed a 120gl tank, they were able to get me on the schedule and knocked it out in a couple of hours. Prices are very reasonable and I will be using his services for future add-ons. Seeing the negative reviews, the service I got was no where close.

As a farmer, I've tried to buy things from this store twice, both times unsuccessfully…read more The first time I was looking for pullets. A pullet is a the middle stage between chick and chicken. I called and had a hard time getting the saleswoman to say whether or not they carried certain kinds, despite the fact that their website said they did. Finally she directed me to the man in charge, and he told me they had the pullets I wanted. Only after asking exactly how old they were did I find out they were a little over two weeks old, but "very hardy". Of course they weren't hardy enough to put outside in the coop yet, but he was willing to call them pullets and say they were really hardy, just not hardy enough to be outside or without a heat lamp! That's not hardy, by the way. The second time I tried to buy something from them was when I wanted to make a fence using hardware cloth to protect my garden from gophers. They were unable to sell me the size and length I needed, and didn't offer to order it for me. I said I would look on Amazon and they said OK and hung up. Why don't farm stores sell things farmers need in Yakima? Why is Amazon the only place you can find things like basic fencing or decent chicken feed? Why don't any stores like this sell actual pullets instead of just chicks? Did you know not everyone that has a chicken coop outside has a place to raise chicks inside?

Can be a little hard to find at first. The easiest way to remember is it's behind lee peterson…read more This is a great place to get your propane filled. Or your livestock supplies and feed big or small animals For me it is a single large house rabbit. The staff has always been friendly.

When we ran dry last month, the driver told me that management has instructed drivers to skip…read moredeliveries at times, which has resulted in a great many unhappy customers. I was surprised to hear that management has been more interested in savings, than customer service. We are again out of gas this morning because of the Amerigas policy, in spite of being on an autofill status for over 25 years! Not acceptable.

I've been set up for over a month to get a new installation for propane…read more After numerous calls and nobody answering the phone Monday through Friday, I tried all times during the day and no answer. When I was first setting this up, they were rude and didn't seem very helpful. Anyhow I finally gave up and went with a different Propane company and the service was amazing through their competitor. I'm not sure why I wasted any time dealing with Amerigas.

Awesome service! We just bought a cabin in Easton and were having issues with our propane tank…read more They were out the same day and solved our problem at a great price. The tech they sent was great and showed me how to work the heater inside and really explained things well. Overall a great experience with this company.

We use this company for our propane needs. We recently thought we had a leak in our propane line…read more Called Amerigas in Moses Lake and they sent out a service tech. I believe his name was JJ. It was late and he arrived promptly. We are so thankful that he came. There was in fact a leak in the line. We definitely recommend Amerigas. Their service tech was very knowledgeable and professional. He's definitely an asset to the company.

Was a customer for 1.5 years and in that time their customer service was poor. Of the dozen or so…read moretimes I contacted their office about concerns they would always say somebody would call back the next day. Not once did anyone from their office call me back. Not once. I would have to call them on numerous occasions for follow up. Basically doing their job for them. On top of that they have the highest propane prices in the Moses Lake area. Avoid them like the plague, they obviously don't care about the smaller accounts.

Customer service is terrible! I sat on hold for 1 hr 47 minutes after being "transferred to a…read moresupervisor " and never spoke with anyone! All I want is more propane since my tank is at 35%. Btw, this is the second time in a week I've called about this. Still no propane and still haven't spoken with a competent customer rep that isn't in a call center. Great company.

Absolutely the worse customer service. I went through the trouble to setup an account and order a…read morerefill online. They left me a VM and when I called them back, they had no idea what was going on. At first, they thought it was a new install. Once I told them I wanted a refill (like I requested on line already) they said I needed a safety inspection. On line that was explicitly listed as free. On the phone is was $150. It is hard to believe the company can be so big and so incompetent. I wasted 30 minutes dealing with this crap. Do yourself a favor and don't waste your time like I did.

We ran out of propane on the weekend and bright and early Monday morning they came and delivered…read more It was fantastic how they came through for us.

Wow!! So impressed with this store and it's employees! I came in last week to see if they had any…read morechickens for sale. They didn't, but the gentleman working told me they were expecting some Friday. I came back today and picked up six chickens. We've never owned chickens before, and while I had done my research beforehand, I still needed some guidance. The younger gentleman who helped me was able to tell me the temperament of each breed, as well as what color eggs they'd lay and how often they'd lay. When we were ready, he boxed the chickens up for us, and then helped me pick out the best feed for them. The older gentleman who rang us up also helped carry out the feed and bedding. Everyone was so friendly and helpful! We will definitely be back for any future needs!

PacWest was GREAT. They were "forced/priced" to "retire". Suburban Propane's 1st story was PW 'went…read moreout of business' & SP had 'taken over' all PW customers. Their refill quote in February was triple the price of propane at gas stations, due to my 'low consumption'. I told them to pound sand and make an appointment with me for tank removal. They sent several tank rental fee letters with past due charges; with no proof of ownership, no past, current or new contract, nothing but a bill; 5 red flags. I called again to refute the charge & they said tank removal would cost me $150; 50% more than a year of rent conveniently. I should send them a past due STORAGE fee. This is America and I will choose who provides my services. They did not acknowledge my first conversation, their story NOW was PW owner "retired"; red flag! Past due charges after I refuse any business with them and tell them to retrieve the tank! SP does not own that contract u had with PW. Shop around. Buy a 60 gallon tank or two and fill at a station. Have a handyman assist. SP's practices will have you paying 2 to 3 times or EVEN MORE than necessary. They downplayed all their negative reviews; red flag! THIS IS AMERICA & unfortunately capitalism can mean the big invisible corporation will force the 5 star local businesses out & jack prices up each time they gobble up another. Self Protection is what SP should stand for; BUYER BEWARE. Thank goodness for YELP! I was lucky to have read up on SP. The sound of my head popping out of nowhere land was LOUD. Do not say yes, do not sign, do accept propane, do not pay for rental or removal I to a company you did not contract with. Ask them to remove your info from your records. Record your phone calls with them, at least take very good notes. Happy & Safe 4th to all; FREEDOM!

super easy process to connect and hook up to our new to us home. The rep explained everything…read moreclearly and was able to get someone out within a few days to fill up my tank. They also installed a wi-fi receptor to inform me and the company when my tank gets to 20% and someone automatically comes out to refill. couldn't ask for better/easier servicing.