Great and efficient little shop. Easy to check out a truck and a clean waiting area inside. We…read moreneeded a one way rental to western Washington so this was pick up only, but I'm sure the drop off would be equally as simple. They had a full selection of small vans up through 26ft trucks, and even some with hydraulic lifts in the back. Would easily recommend to anyone needing a local or one way truck rental.

From the owner: Save Up To 20% When You Reserve Online Today!read more

This is the best U-Haul location I've ever used. Everyone was so helpful and thoughtful.read more

From start to finish, our entire experience using the U-Box point-to-point move was flawless. We…read morerented three U-Boxes that were delivered to our rural property in Centerville, WA. We had previously used ABF Freight for self-packing long-distance point-to-point moving, but ABF would not pick up from the remote Centerville address. We heard about U-Box from a friend who had a great experience, so we decided to give it a try. Most importantly, they serviced both the rural pickup location and an equally challenging rural delivery location in Lampasas, TX (over 2000 miles away). All the drops and pickups were easily coordinated with the Yakima and Killeen teams. When our U-Boxes were in transit, we worked with a helpful nationwide dispatch center. Our contents arrived just as we packed them, undamaged, and on schedule. We were able to avoid an extra month of storage by scheduling carefully on both ends of the move. Overall, this was much easier and less expensive than renting a large truck and driving it ourselves (we've done that in the past also). No ramps needed- great for those large heavy items like shop equipment! We also got two dozen blankets per U-Box (way more than needed) included in the rental, which saved even more money. Kudos to the Yakima team for friendly, professional, and flexible customer service. Moving is a big chore and they made it a lot easier. Highly recommend, especially for rural addresses and long-distance point-to-point moves.

Rude front desk person. Skipped me to help another customer when all I wanted was a status report…read moreon the vehicle they have been working on for almost two hours. Their "waiting area" consists of two uncomfortable chairs with a coffee station with no coffee available and a plastic tree held together by duct tape. You would think if you're going to make someone wait two hours for you to do a 30 minute job, you would least provide water or a tv to watch while you sit and wait.... and wait... and wait some more. Just goes to show that Yakima continues to provide substandard services. Oh and icing on the cake and I'm on my third hour waiting for a simple installation to be done, a super classy Uhaul employee just burst into the "office" and yelled "It's fu%king busy as sh!t in here". Nice. Real nice.

Checked in online the night before because they said it would save half the time. Not true! Still…read morethe slowest process on earth and the incompetence level and unprofessionalism is at an all time high. Every Time I come in here they claim to have some sort of technical issue with their system when it is obviously operator error. This is almost a painful transaction But unfortunately somethings I am required to do on a regular basis.

Thank you so much for the kindness and professionalism you have showed during my stay and use of…read moreyour facility. Very clean Facility! D. Warren

Always felt safe! Staff was extremely helpful on numerous occasions. HIGHLY recommend! So happy I…read morechose YSS

Thank you for your help ! We've been here since 2019, I believe. They have always been very kind…read moreand very easy to work with. At one point we had 3 units due to moving. They are always so kind when I go inside to talk to someone. Deborah the manager was great yesterday when I went in to figure out how we need to let them know we will be moving again and no longer need their services.