I've written before and I feel that I must write again. Yesterday at around 4pm just before the…read morestart of a big holiday I ripped the kick stand off of my road king. I called Sal and he said come on in . Since they close at 5pm I figured at least I'd be able to leave the bike inside for the long weekend. When I got there Sal, and his 2 mechanics Jose and Joe all started working on my bike. Even though it went past 5pm they never stopped working until they fixed my bike. They love fixing bikes the way I love riding bikes. It's the beginning of a great weekend and thanks to Sal and his team I'm riding. I wouldn't let anyone else touch my bike

I had a squeak coming from the back of my bike, and I called the shop and they told me to swing…read moreby. When I arrived, Sal stopped what he was doing and inspected my bike. Immediately, he noticed the belt was too tight. He didn't have time to road test it at that time but he told me how to prep the bike and come back first thing in the morning. I followed his instructions. First thing the next day, he met me and took my bike out. We didn't hear the squeak but he told me to wait so he can adjust the belt on the spot! When has a mechanic ever done the work while you watched and waited?!! It was so great that he took the time to talk things through and give me the attention we deserve. When I asked how much I owed, he shrugged and said a number that I couldn't feel comfortable without adding 50%. I highly recommend and I will never go back to the dealer again!

One of The BEST vehicle purchase experiences I have had in 50+ years of buying new vehicles. Jack,…read morethe owner of NY Powersports, made me feel right at home and treated me like family from the moment I arrived from North Carolina to close the deal on a new motorcycle. He made the buying experience smooth and trouble free from start to finish and gave me a fair deal that beat the competition hands down. I highly recommend you contact NY Powersports for your motorcycle, ATV, or watersport needs!

I have purchased several vehicles through the internet from out of state dealers. So I write this…read morewith experience behind me. I've had good and bad experiences. When looking for my most recent purchase, I came across these guys. They had handled my transaction with the professionalism I expect from a good dealer. They made me feel comfortable about my purchase. Their customer service and communication made the transaction seamless and efficient. I would recommend these guys, and especially Jack, he worked with me and addressed any questions or concerns that I had up front. I'm very happy with my purchase. Peter

John was great gave me great advice my bike really needed the work a huge difference…read more Came to the shop today checking on my winter project amazing

Thanks guys for answering all my questions about my thoughts of riding free with my hair flowing…read moredown the highway. I will def be back for a test drive. Such a nice and clean store. Keep up the good work.

Okay first things first!! Riding two wheels on an open road…read morefeels very liberating and I recommend to anyone to give it a go. So anyway, I purchased my first motorcycle here at Paulding cycles many many moons ago, it was a smooth process. Nothing different from any other sales transaction. The reason for the poor review because when needed to get repairs done to the tank of my motorcycle, I got the run around on when to bring it in, when the technician was going to be there yada yada yada!! My tank was eventually dropped off, for about a week and a half, I haven't heard back from them regarding the status or for a diagnostic or anything. I eventually called and was asked to come in. When I got there, I saw my tank was still sitting in the same spot it was sitting when it was dropped off more than a week ago. I took my tank with me and left! I felt it was never looked at and that the explanation I was given the day I showed up was a guesstimate on the possible problem. I was not feeling that at all.

Couldn't be happier with the work and customer service by this place. I have received several…read morequotes from other shops for a bunch of work needed on my ninja. I took a risk going here and I'm glad I did. They gave me a fair price and worked with me on my budget. They did the work in a timely fashion and even stored the bike for a few days because I couldn't pick it up right away. The greatest part about my experience is when I brought my bike in, there was a crack near the indicator. When I got the bike back the crack was a fixed. I didn't ask them to fix it and only noticed it was fixed when I got home. They went above and beyond my expectations and I don't think I will ever take my bike anywhere else after this experience.

I purchased a 2025 Triumph Rocket Storm GT from these guys on 8/12/2024 - The sales , finance and…read moreservice staff are all true professionals - PJ, Rob ,Ralphie and Bruce are the folks ,I had the pleasure of dealing with - They are easy to talk to . Ralphie's recommendations was spot on - this guy is a Triumph connoisseur . Great experience all-round. I'm happy I found these guys - go see for yourself...Triumph Of Westchester!

Recently, I had the absolute best experience in purchasing a motorcycle from Triumph of Westchester…read morein Elmsford, N.Y. Being from out of state and unable to see the motorcycle in person prior to purchase, I relied heavily upon the assistance and expertise of Pete who went above and beyond to assist me. He kindly provided me with a video of the motorcycle while in use, allowing me to feel much more confident about the purchase. Everyone at Triumph of Westchester was courteous, professional and very helpful. I am extremely impressed with the exceptional manner in which they conduct their business. I would highly recommend Triumph of Westchester. A special thank you to Pete and P.J. for their excellent customer service.

Strong Warning - Hudson Valley Motorcycles…read more Please, before you even consider going to Hudson Valley Motorcycles, read the negative reviews. READ THEM ALL Because this is exactly what you will get. They are not anecdotal; they are what you will experience. No communication, arrogant, etc. My own experience lined up 100% with the bad reviews, and I'm honestly relieved I never let them touch my bike. Here's what you should know: The staff is dismissive and disrespectful. When I checked in the very next day after dropping off my Ducati, the shop manager snapped back with, "You only dropped it off a day ago." That kind of attitude says it all. After 4 days, I was told they had a lot of "recalls" come in so it would be another 4 or 5 days, and there were two more bikes ahead of mine. Had I not reached out, my bike would have just sat there, and who knows how many other recalls would have come in? I guess "recalls" are the equivalent of "dog ate my homework". The reviews repeatedly point out that their work is hit or miss. In other words, you might not only get treated poorly, you MIGHT also get shoddy work done on your motorcycle. The positive reviews? I can't say for sure, who wrote them sine employees and family can also add reviews. I am not saying they did but, who knows? Be aware. Even their responses to criticism show the same arrogance. One answer to a customer complaint was, "It's Westchester, so it's expensive." Let's be clear: Hudson Valley Motorcycles is in Ossining. Ossining is not Scarsdale, it's not Bronxville, and it's certainly not some high-end part of Westchester that justifies inflated prices. This shop is only seven minutes from my house, but I would never step foot in there again. I'd rather drive an hour to a shop that respects customers and stands by their work. If you want to know how you will be treated for service, watch the Seinfeld episode of "Soup Nazi"! NO SERVICE FOR YOU! Bottom line: If you value your motorcycle, your wallet, and your dignity, stay far away from Hudson Valley Motorcycles.

Bought a used bike from HVM. They were willing to negotiate on price. Very friendly and…read moreknowledgeable staff. They were good with fallow up questions after purchase of bike. They have a great selection of new and used bikes. Thank you for a great ride!!!!

Refreshingly honest and fastidious. I've been taking…read moremotorcycles of every make and vintage to Carlos for decades. I've always been treated well and more importantly so have my rides. Rare to find a shop that does all facets of work so well. My service requests are always addressed and the repair bills represent a good value. Thank you!

Businesses change, so reviews can too. Having overpaid for my last service and then him deciding…read moreto not want to reset my service light i'm done here. Funny thing is going to the dealer would've been $30 less and hardly less of a convenience at this point. $150 an hour to flush my brakes with me bringing my own fluid. BMW charges $150 and provides their own fluid and resets the service indicator.