First of all - all the staff there are great. Fabricio was…read moremy point of contact for the purchase of my 25' Indian Scout Sport. He is very knowledgeable and maintained great communication by phone and text to help me even after the purchase. The purchase process was seamless and the only delay was ME getting my insurance setup because I switched companies for a better rate. All in all - I'd recommend this place to anyone seeking to purchase a bad ass bike. ALSO - this dealership offers a Military / First responder $1,000 in-store credit which I used to get sick merchandise to include a leather jacket, shirts, hoodie, and gloves.

Both the salesman Shane and financial administrators Michael were great to do business with both…read morewere very helpful and informative. Both guys were very accommodating in our situation. Thank you very much.

Recently, I had the absolute best experience in purchasing a motorcycle from Triumph of Westchester…read morein Elmsford, N.Y. Being from out of state and unable to see the motorcycle in person prior to purchase, I relied heavily upon the assistance and expertise of Pete who went above and beyond to assist me. He kindly provided me with a video of the motorcycle while in use, allowing me to feel much more confident about the purchase. Everyone at Triumph of Westchester was courteous, professional and very helpful. I am extremely impressed with the exceptional manner in which they conduct their business. I would highly recommend Triumph of Westchester. A special thank you to Pete and P.J. for their excellent customer service.

I purchased a 2025 Triumph Rocket Storm GT from these guys on 8/12/2024 - The sales , finance and…read moreservice staff are all true professionals - PJ, Rob ,Ralphie and Bruce are the folks ,I had the pleasure of dealing with - They are easy to talk to . Ralphie's recommendations was spot on - this guy is a Triumph connoisseur . Great experience all-round. I'm happy I found these guys - go see for yourself...Triumph Of Westchester!

I have purchased several vehicles through the internet from out of state dealers. So I write this…read morewith experience behind me. I've had good and bad experiences. When looking for my most recent purchase, I came across these guys. They had handled my transaction with the professionalism I expect from a good dealer. They made me feel comfortable about my purchase. Their customer service and communication made the transaction seamless and efficient. I would recommend these guys, and especially Jack, he worked with me and addressed any questions or concerns that I had up front. I'm very happy with my purchase. Peter

STAY AS FAR AWAY FROM THIS PLACE AS YOU CAN!!!!!!…read more Let me start by saying that if I could give a negative number of stars to this review I would however Yelp doesn't allow that. This place is the most disreputable, unprofessional, destructive thing to happen to the Westchester motorcycle riding community. I have entrusted them with three of my bikes and each and every time I have done so, they have managed to do damage to my bikes or not do what they were supposed to do and then they make it out that you're to blame. I just went to pick up my 99 Drifter, a very rare bike that was in pristine condition until these monkeys got a hold of it. It went in for a clutch master cylinder rebuild, a new set of plugs, and a rear brake dragging issue. The bike now has a broken front fender that will cost almost $1000 to replace with the painting and pin striping, and of course the store owner; Rick and his three employees, say they have NO IDEA how it happened, yet offered to swallow the cost of my other repairs. He stated that he could have it fixed but "he doesn't want to ". To add to that, they busted my exhaust when they were checking the rear brakes because they chose to shortcut the repair by not removing the muffler to reach the rear caliper. The cherry that tops this, I was told yesterday that the bike was done and ready for pickup. I get there and I'm told that the bike wasn't test ridden and I would need to come back tomorrow. When I got there today at 4pm to pick it up it had still not been test ridden. The owner told me to test ride it myself. If you value your motorcycle as much as I do, and you value your safety while riding, STAY AS FAR AWAY FROM THIS PLACE AS YOU CAN!!!!!!!

Okay first things first!! Riding two wheels on an open road…read morefeels very liberating and I recommend to anyone to give it a go. So anyway, I purchased my first motorcycle here at Paulding cycles many many moons ago, it was a smooth process. Nothing different from any other sales transaction. The reason for the poor review because when needed to get repairs done to the tank of my motorcycle, I got the run around on when to bring it in, when the technician was going to be there yada yada yada!! My tank was eventually dropped off, for about a week and a half, I haven't heard back from them regarding the status or for a diagnostic or anything. I eventually called and was asked to come in. When I got there, I saw my tank was still sitting in the same spot it was sitting when it was dropped off more than a week ago. I took my tank with me and left! I felt it was never looked at and that the explanation I was given the day I showed up was a guesstimate on the possible problem. I was not feeling that at all.

Couldn't be happier with the work and customer service by this place. I have received several…read morequotes from other shops for a bunch of work needed on my ninja. I took a risk going here and I'm glad I did. They gave me a fair price and worked with me on my budget. They did the work in a timely fashion and even stored the bike for a few days because I couldn't pick it up right away. The greatest part about my experience is when I brought my bike in, there was a crack near the indicator. When I got the bike back the crack was a fixed. I didn't ask them to fix it and only noticed it was fixed when I got home. They went above and beyond my expectations and I don't think I will ever take my bike anywhere else after this experience.

I unfortunately could not link up with Damon due to a scheduling conflict but he was considerate…read moreenough to suggest someone that could do it and they did it well. Damon also quoted the lowest of the five or six quotes I got. Thanks for your time, Damon.

It took a few hours to have someone reach out to me. That's the down side. But the prices were…read morefair, and the operator was incredibly helpful and professional. He is the reason for the 5 stars review. He did exactly what I wanted and he did it so fast. Very communicative. I received photos of every move he made. The final photo is my bike in front of the shop. I felt very at ease. I highly recommend this company.

I am a newbie to motorcycles. Came to the shop to get a feel for the place, because...I'm a newbie…read more I need a place to get service done, to order stuff, have things installed, and winter storage. I won't be going anyplace else. Friendly, reasonable, good hours, a wealth of knowledge with a willingness to share (without talking down to the, you know...newbie), close to my home...I'm sold!

If I could give 0 stars I would. When dropping off my CBR600RR, I provided a replacement radiator…read moreand the only thing I asked was to get it running smoothly. It took them THREE WEEKS to complete rather simple maintenance on my bike and even still it wasn't completed. Cory had a TERRIBLE attitude and was a complete A hole through the entire process. They refused to give me a quote and charged me 1700$ for basic maintenance. The bike doesn't even run anymore and I have to take it to another shop. I have NEVER written a review for any establishment before until I came to this sorry excuse for a buisness. do NOT come here. You will lose THOUSANDS of dollars and time while dealing with people who have no idea what they are doing. When asked about my bike failing to turn over, he suggested I get new grips. There are not enough words to describe how terrible this shop is and I advise with the utmost urgency to avoid the place at all costs. In the time it takes for your bike to get back you could have fixed it yourself and could easily surpass the very limited knowledge this joke Cory has. DO NOT COME TO THIS PLACE!!!!

Had to get my bike towed yesterday after an attempted theft that left it immobilized. Andrew…read moreprovided excellent service: - had a truck dispatched to my address in the Bronx just over an hour after I contacted him. - driver called me to let me know he was 15mins away, arrived at the scheduled time, and was very helpful, friendly and professional when strapping my bike to the flatbed. - driver texted me to confirm delivery to the appropriate person in the dealership's service department, with photos. - price was reasonable given the distance that needed to be covered (across boroughs). Would definitely recommend this and would without hesitation use him again if the need comes up. 10/10

Wow. I came across this gentleman in a search for motorcycle towing. I don't bother with positive…read morereviews; I go to the negative reviews, keeping in mind there are usually two sides to any story. In this case, though, there's some consistent negative threads regarding his behavior that should give anyone pause when considering his service. The people leaving negative reviews can't all be wrong. Too bad.

had a great expeirencing purchasing my first bike from here. Sean was super easy to connect with…read moreand made me feel comfortable asking questions and pointing me in the right direction as a new rider. he helped me pick out what would be the right first bike for me and I couldn't be happier with it. his son Nick took me outside for a refresher course before sending me on my way and did a great job making sure I was safe and comfortable for taking the bike home. this is a wonderfully family owned business and I look forward to returning for future visits.

Bought a new Suzuki from Brooklyn Mayd a week ago and it was a great experience! The whole team was…read morehelpful throughout all steps as I did MSF and got my motorcycle endorsement, then had me run laps around the area before I left with the bike to get me road experience and ensure that I'd make it home safely. Very glad I went local

I am a 70 + senior. I purchased my bike 2 1/2 years ago. I…read morehave 820 miles and just as many smiles! I believe I have a 36 volt, men's bike. (Voltage isn't clearly stamped) The pedal assistance is amazing!! My only upgrade will be a second battery, I guess I better figure out the exact size, but I'm having too much fun!

I was looking for an ebike for a year. I had my eye on Rad bikes but they never had them in stock…read more So one day I made my mind up to take a look at one in person if it were close to home. I dont drive and was nervous about public transportation during the pandemic. I looked up ebikes in NJ/NY and found Revolve with a NY number and called it. I spoke to a nice man, Tony who took the time to ask me what I was looking for. The bike I wanted he said he was delivering the next day in JC if I wanted to see it in person but he didnt recommend that bike because he said it would be too big for me (Im 5'2"). He told me the "Alex" would be a good fit. If I liked it he would hand deliver it for me the next day and then offered a deal I couldnt refuse. Who does that?! So excited for my new bike he arrived on time. Stayed about 30 minutes to explain the features on the bike and I rode it a bit. This has brought me joy. It rides beautifully. I know its just a bike but I feel some freedom now that I can get around a little without thinking about buses and trains. Nice guy, great bike....I highly recommend.