Okay first things first!! Riding two wheels on an open road…read morefeels very liberating and I recommend to anyone to give it a go. So anyway, I purchased my first motorcycle here at Paulding cycles many many moons ago, it was a smooth process. Nothing different from any other sales transaction. The reason for the poor review because when needed to get repairs done to the tank of my motorcycle, I got the run around on when to bring it in, when the technician was going to be there yada yada yada!! My tank was eventually dropped off, for about a week and a half, I haven't heard back from them regarding the status or for a diagnostic or anything. I eventually called and was asked to come in. When I got there, I saw my tank was still sitting in the same spot it was sitting when it was dropped off more than a week ago. I took my tank with me and left! I felt it was never looked at and that the explanation I was given the day I showed up was a guesstimate on the possible problem. I was not feeling that at all.

Couldn't be happier with the work and customer service by this place. I have received several…read morequotes from other shops for a bunch of work needed on my ninja. I took a risk going here and I'm glad I did. They gave me a fair price and worked with me on my budget. They did the work in a timely fashion and even stored the bike for a few days because I couldn't pick it up right away. The greatest part about my experience is when I brought my bike in, there was a crack near the indicator. When I got the bike back the crack was a fixed. I didn't ask them to fix it and only noticed it was fixed when I got home. They went above and beyond my expectations and I don't think I will ever take my bike anywhere else after this experience.

Recently, I had the absolute best experience in purchasing a motorcycle from Triumph of Westchester…read morein Elmsford, N.Y. Being from out of state and unable to see the motorcycle in person prior to purchase, I relied heavily upon the assistance and expertise of Pete who went above and beyond to assist me. He kindly provided me with a video of the motorcycle while in use, allowing me to feel much more confident about the purchase. Everyone at Triumph of Westchester was courteous, professional and very helpful. I am extremely impressed with the exceptional manner in which they conduct their business. I would highly recommend Triumph of Westchester. A special thank you to Pete and P.J. for their excellent customer service.

I purchased a 2025 Triumph Rocket Storm GT from these guys on 8/12/2024 - The sales , finance and…read moreservice staff are all true professionals - PJ, Rob ,Ralphie and Bruce are the folks ,I had the pleasure of dealing with - They are easy to talk to . Ralphie's recommendations was spot on - this guy is a Triumph connoisseur . Great experience all-round. I'm happy I found these guys - go see for yourself...Triumph Of Westchester!

Strong Warning - Hudson Valley Motorcycles…read more Please, before you even consider going to Hudson Valley Motorcycles, read the negative reviews. READ THEM ALL Because this is exactly what you will get. They are not anecdotal; they are what you will experience. No communication, arrogant, etc. My own experience lined up 100% with the bad reviews, and I'm honestly relieved I never let them touch my bike. Here's what you should know: The staff is dismissive and disrespectful. When I checked in the very next day after dropping off my Ducati, the shop manager snapped back with, "You only dropped it off a day ago." That kind of attitude says it all. After 4 days, I was told they had a lot of "recalls" come in so it would be another 4 or 5 days, and there were two more bikes ahead of mine. Had I not reached out, my bike would have just sat there, and who knows how many other recalls would have come in? I guess "recalls" are the equivalent of "dog ate my homework". The reviews repeatedly point out that their work is hit or miss. In other words, you might not only get treated poorly, you MIGHT also get shoddy work done on your motorcycle. The positive reviews? I can't say for sure, who wrote them sine employees and family can also add reviews. I am not saying they did but, who knows? Be aware. Even their responses to criticism show the same arrogance. One answer to a customer complaint was, "It's Westchester, so it's expensive." Let's be clear: Hudson Valley Motorcycles is in Ossining. Ossining is not Scarsdale, it's not Bronxville, and it's certainly not some high-end part of Westchester that justifies inflated prices. This shop is only seven minutes from my house, but I would never step foot in there again. I'd rather drive an hour to a shop that respects customers and stands by their work. If you want to know how you will be treated for service, watch the Seinfeld episode of "Soup Nazi"! NO SERVICE FOR YOU! Bottom line: If you value your motorcycle, your wallet, and your dignity, stay far away from Hudson Valley Motorcycles.

Bought a used bike from HVM. They were willing to negotiate on price. Very friendly and…read moreknowledgeable staff. They were good with fallow up questions after purchase of bike. They have a great selection of new and used bikes. Thank you for a great ride!!!!

I recommend them but they're sadly closing their doors the end of the month. My experience with…read morethem was good. Dee and Steve in service are awesome.

Very professional and helpful team. They are very knowledgeable and big inventory. Highly…read morerecommended

If I could give 0 stars I would. When dropping off my CBR600RR, I provided a replacement radiator…read moreand the only thing I asked was to get it running smoothly. It took them THREE WEEKS to complete rather simple maintenance on my bike and even still it wasn't completed. Cory had a TERRIBLE attitude and was a complete A hole through the entire process. They refused to give me a quote and charged me 1700$ for basic maintenance. The bike doesn't even run anymore and I have to take it to another shop. I have NEVER written a review for any establishment before until I came to this sorry excuse for a buisness. do NOT come here. You will lose THOUSANDS of dollars and time while dealing with people who have no idea what they are doing. When asked about my bike failing to turn over, he suggested I get new grips. There are not enough words to describe how terrible this shop is and I advise with the utmost urgency to avoid the place at all costs. In the time it takes for your bike to get back you could have fixed it yourself and could easily surpass the very limited knowledge this joke Cory has. DO NOT COME TO THIS PLACE!!!!

Cory (and Jack and JR) kept the shop open late to trouble-shoot my Honda Goldwing after it randomly…read morelost power on the highway. He saved our roadtrip, and shared his wealth of mechanical knowledge. This is a guy who traveled to Italy with a vespa part in his hand to see if he could find a replacement. Very impressed with his whole set up, very grateful for his above and beyond service, and prices were fair.

lazy lazy lazy. even if you wanted to spend 30K on a bike they dont seem to care. tried shop 3…read moretimes for dirtbike parts. better places north of stamford. and im not sharing where

I brought my side-by-side, which I bought from them for ($25k) less then a year ago, in for it's…read morefirst "supposedly" included service appointment. Turns out having the oil changed in a 2024 Kawasaki Mule will set you back $300.96 at Stamford Motorsports. Exercise extreme caution when dealing with their service department. S'all I'm sayin

Wonderful service. Frank and his staff go above and beyond. The service department is top notch…read more I bought a 2004 Yamaha V Star and I'm in love with it.

Great service . Took my Kawasaki in for tire service. Frank is a helpful guy I really liked him and…read morethis place. I will be bringing my bikes to him for anything i cannot do on my own. Pete

had a great expeirencing purchasing my first bike from here. Sean was super easy to connect with…read moreand made me feel comfortable asking questions and pointing me in the right direction as a new rider. he helped me pick out what would be the right first bike for me and I couldn't be happier with it. his son Nick took me outside for a refresher course before sending me on my way and did a great job making sure I was safe and comfortable for taking the bike home. this is a wonderfully family owned business and I look forward to returning for future visits.

Bought a new Suzuki from Brooklyn Mayd a week ago and it was a great experience! The whole team was…read morehelpful throughout all steps as I did MSF and got my motorcycle endorsement, then had me run laps around the area before I left with the bike to get me road experience and ensure that I'd make it home safely. Very glad I went local