Tammy showed me they most healthiest way my pups should eat 3 years ago and it had been the best…read morething ever for my pups and me. I will always stay loyal to Wags and Purrs because of what Tammy taught me and how healthy my pups are today. Thank you for carrying the best food out there for our fur babies. I will always remember you Tammy. You was always an angel.

After 2 years, I have finally found where Tammy is at! I was working with her at a previous store…read moreand suddenly, she was gone. She has given me such great advice for my 17 year old Lhasa Poo and so, once again I get to trust her to help me with his aging problems. The holistic approach that she brings is awesome. My dog has battled yeast infections his whole life and while medications from the vet didn't cure him, the products she recommended did! I highly recommend her as she listens to what you say and then gives you her opinion without making you feel bad if you can't afford everything she suggests or if you choose to try one or two items. At other stores, I felt pressured to buy what they told me and I have never felt that way with Tammy. I pray that her business prospers and that she is able to help many more fur babies!

This location has do it yourself dog wash stations - I supply the muscle and the dog and they…read moreprovide everything else. It couldn't be easier especially since the employees are all cheerful and helpful. I have been here twice now just to wash my dogs and each experience was flawless. I was genuinely impressed with the employees. I just wish the one closer to me had a dog wash station too but it's a small inconvenience since I am not mopping up the bathroom, the shower, washing the towels and juggling with my own hair dryer. I will be back.

They are always very friendly, the store is clean, organized and calm. I'm unsure if the staff has…read moreextensive knowledge about animal care, one of the recommendations they made was conflicted with vet advice. However I am willing to acknowledge that may be due to individual accommodations and not necessarily ignorance.

Standard-bearer of what a pet store, pet training center, and animal hospital should have. The…read morestaff is friendly enough but I can't verify the humane treatment of animals - or the priciness of the services, especially medical. Another star demerit is that its design is too auto-oriented, suburban hegemonic design that pollutes the environment and worsens our health.

The groomer cut my dog today while grooming and didn't say anything. Noticed a cut on the inside of…read morehis left leg. Not happy at all. They should have said something about it when I picked him up.UPDATE! PetSmart reached out and apologized and were very sincere in their concern for my pet. I will be using them again.

I used to visit Incredible Pets when I was at their previous location in Melbourne FL. My family…read moreand I visited this location and I wasn't blown away by their selection of pets. They also used to have an enormous Alligator Snapping Turtle, but they don't have it any longer. They have the name "Incredible Pets" but they just don't have very many incredible pets. On our visit, we came upon a cute baby tortoise, and we were considering getting it, and we were told that he wasn't for sale, but there were no signs or anything letting us know this before we got our hopes up. In fact we only stopped a team member to ask why the tortoise had white markings on his shell, before we found out that it wasn't for sale. I also felt that they should do something to prevent customers from seeing them feeding live animals to the other animals. I walked by a small snake tank, and the snake was in the process of eating a live tiny pink baby newborn mouse, and this really disturbed me deeply. I was raised to love all animals, and we had several pet hamsters growing up as well. Incredible Pets will literally try and sell baby hamsters to their customers, and then turn around and expect their customers to be okay with stumbling upon a newborn baby mouse getting eaten alive by a snake. It really disturbed me. I literally walked around the store trying to talk myself out of having a panic attack, only to stumble upon a tank with a giant toad inside, and then see a tiny adorable white mouse, shaking to death in the opposite side of the tank, that was put in the tank to feed the toad. If Incredible Pets can't feed their animals at night, feed them after hours, cover their tanks during feeding times, or feed them in the back of the store, couldn't they at least put up warning signs for their customers? Children do not need to see this type of thing happening. I obviously didn't enjoy myself here, and my family and I left this store in agreement that it was way too over priced. I did see the employees working hard here and they were all very friendly and helpful. I saw the store was also very clean and it well stocked with pet supplies as well.

Animal abuse and neglect. If you give them business or work here you support an animal abuser…read moretrying to profit from mistreatment. Peter Bandre owns incredible pets and was VP of the Sloth World incident that killed at least 55 sloths, so far. The handful left alive are in intensive care. Boycott this piece of trash and demand he be held responsible

I've been to a lot of pet supermarkets lately like Petco, Incredible Pets, and Petsmart. This…read morebusiness exceeded my expectation. I have been looking for a local pet store to supply food for my hamster. I went in today with my expectations low. A very handsome young man named Owen helped me. He recommended multiple things to me. Usually I am pretty cautious about taking advice from pet companies. But everything he said was truly helpful and informative. I am definitely going to make this my new regular supplier. ‍

They always have a wonderful selection. You can get almost anything here you might need for your…read morepets. It's a really nice shop!! I would say the people checking shoppers need to be more socially aware and more friendly, but it is lacking only that. I will go back and I hope the staff can mature. It has a good feeling other than that. They also have affordable toys for the pets in your home! Thank you.

Staff is extremely helpful. Allie is so Great! She carried my 20 lb bag of birdseed out to my…read morecar..and let me know there were additional clearance products in the back that I was unaware of. Each time I go back to the store, I'm always greeted with her smile. Thank you ..you're the best!! Now, each week I look forward to going to the pet store!!

New and very nice store with dog washing facilities. Sometimes you don't need or cannot get a…read moregroomer to clean your dog, this was a great alternative. My dog is 15 and groomers don't want to groom her.

Just moved to the area and had to find a new aquarium store. I've been several times already and…read morethe staff is very friendly and helpful. The owner is great as well, she took time to explain water changes we're experiencing in our tanks and ensured I knew how to treat it properly. You can tell everyone here cares about their clients and I love that about a business.

What a great place. After canvassing a number of places in the area we went back to Nahacky's…read morebecause of the attention and service we received. We were looking for a large tank setup and wanted a place that would take the time to answer a lot of questions, were knowledgeable, and had equipment we liked. Nahacky won on all counts being a family business that really cared. The delivery and setup went smoothly and they took a genuine interest as the tank matured. It's been about 5 months now, we're still learning, they're still teaching us, and we have a thriving fish and coral environment. Additionally they've given us enough help to allow us to do much more on our own, confidently, than I thought we would be at right now. Always have enough time for us, and I've seen it with every customer when we're in the shop. Much better than the more industrial aquarium shops we've experienced.

One of the few places around Melbourne that offer Fromm dog food. Really love that they have…read moreflexible hours since we have to drive aways to pick it up. Staff is always pleasant.

Brad is the best Schnauzer cut and cat lions cut we have had in this city. His pricing is great!…read moreBetter than I've found specially since I bring all 3 pets to him, he will help you out with a deal! Im really happy to use him and have found him. Highly recommend over others who were more expensive and did not have a Schnauzer cut mastered. Thanks Brad!!

Kind and helpful staff and they carry unique products. Worth the drive, but can be pricyread more

I'm so happy I found this shop! The employees are so nice and helpful and my cats love the new raw…read morefood I got for them! I'll go here forever!

I am not a fan of puppy mill mall shops on principle. If you need pet supplies then this location…read morewill do. I feel sad to see the pippin wire rack floors with only some of the smallest having a rubber mat to get off of the wire. I did not think mall pet shops with live animals were still around. Go to the humane Society and saving animals life.

DO NOT BUY ANY ANIMAL there…read more I bought a dog at Puppies Plus (1700 W New Haven Ave. Unit 651 Melbourne, FL 32904 United States), located at Melbourne Mall. I got her on Feb. 1st. 2023 . 2 days later off to their vet. KENNEL COUGH. treatment turned into pneumonia. Their vet sent her to the emergency hospital. They saved her life. To purchase her was $2700 her medical bills have now topped $3300. I have gone back to the store to talk to the manager. And She had just left. Left my name and number.NO CALL BACK.