I used to visit Incredible Pets when I was at their previous location in Melbourne FL. My family…read moreand I visited this location and I wasn't blown away by their selection of pets. They also used to have an enormous Alligator Snapping Turtle, but they don't have it any longer. They have the name "Incredible Pets" but they just don't have very many incredible pets. On our visit, we came upon a cute baby tortoise, and we were considering getting it, and we were told that he wasn't for sale, but there were no signs or anything letting us know this before we got our hopes up. In fact we only stopped a team member to ask why the tortoise had white markings on his shell, before we found out that it wasn't for sale. I also felt that they should do something to prevent customers from seeing them feeding live animals to the other animals. I walked by a small snake tank, and the snake was in the process of eating a live tiny pink baby newborn mouse, and this really disturbed me deeply. I was raised to love all animals, and we had several pet hamsters growing up as well. Incredible Pets will literally try and sell baby hamsters to their customers, and then turn around and expect their customers to be okay with stumbling upon a newborn baby mouse getting eaten alive by a snake. It really disturbed me. I literally walked around the store trying to talk myself out of having a panic attack, only to stumble upon a tank with a giant toad inside, and then see a tiny adorable white mouse, shaking to death in the opposite side of the tank, that was put in the tank to feed the toad. If Incredible Pets can't feed their animals at night, feed them after hours, cover their tanks during feeding times, or feed them in the back of the store, couldn't they at least put up warning signs for their customers? Children do not need to see this type of thing happening. I obviously didn't enjoy myself here, and my family and I left this store in agreement that it was way too over priced. I did see the employees working hard here and they were all very friendly and helpful. I saw the store was also very clean and it well stocked with pet supplies as well.

This pet store has almost anything for your exotic needs…read more I'm a cat owner and this is NOT a place I go for my cat nor for dogs, however, I also have a snake and this place is a haven for reptile, bird, and small mammal enthusiast. They have amazing cage set ups, decorations, foods, toys, health and wellness supplies extraordinarily educated Staff members that clearly have a passion for these critters. It's a zoo in so many ways, but one you can find your new best friend in and take them home with all the knowledge you need to give them a beautiful new home and make them a well cared for new family member. After visiting this place for years on end, I hate that I haven't wrote a review sooner because this place is truly a gem of Brevard for any of those that want to see, touch or care for their own unique family members.

I love it here! Owner is super sweet and they always have what I need. Their rats are super healthy…read moreas well, I love how much they obviously care for them while they are there!

This a newer business so the selection of livestock wood and containers was limited but all quality…read moreand decently priced. The animals were all well taken care of and feeder list as decently priced. I didn't go in depth with anyone on reptile keeping so I can't give an opinion on their knowledge but it seemed clean and well maintained so I'd say I'd recommend it. I'm sure they will get better selections given time but they have everything you'll need to take home whatever you find more then likely.

Kind and helpful staff and they carry unique products. Worth the drive, but can be pricyread more

I'm so happy I found this shop! The employees are so nice and helpful and my cats love the new raw…read morefood I got for them! I'll go here forever!

This is a great store! They have a large abundance of salt water and fresh water fish throughout…read morethe store. They even sell large fresh water snails, fresh water baby turtles, and they have large and smaller Axolotls in different colors. They sell a large assortment of supplies needed for fresh water and salt water tanks and they sell tanks here as well. The service here is friendly, knowledgeable, and helpful. I definitely recommend this store.

I visited this aquarium store with the intention of supporting a local business and purchasing some…read morestones for my aquarium setup. Unfortunately, my experience was disappointing due to the owner's unprofessional behavior. Which has happened on multiple occasions now. Honestly we weren't going to return after our last experience thinking maybe he was just having a bad day. We have definitely made at least 6-7 trips to this shop. After asking to open a box of stones, I was told it would just take a moment. However, I was left waiting for over 20 minutes, with no update or sense of urgency -- all for something that should have been a simple request. While both the owner and other clerk waited on three other customers. When the box was finally opened, the owner acted as though I was being difficult and said he could only open the ONE box. Like he was mad that I wanted to choose carefully, which I believe is a reasonable expectation when selecting materials for an aquarium. I mean he is in this business for the love of it correct ? What was most upsetting, though, was hearing the owner speak negatively about me to a staff member -- loudly enough for me my daughter and other customers to hear. Being treated like a nuisance for HIS unprofessionalism !! I have always appreciated the store's variety of products, but customer service matters just as much -- especially in a niche hobby like aquascaping where customers often want to be involved in the selection process. Sadly, I won't be returning, and I hope this feedback encourages the owner to treat future visitors with more respect and patience. Try Nahacky's they have ALWAYS been professional and friendly- never made me feel rushed or like I was bothering anyone.

Always helpful when I come in for dog stuff. This store has a great selection of dry and canned…read morefood (quality treats galore), and of course assorted toys, collar/harness & leash, pet fashion, etc. They carry a variety of brands/formulas. They are open when they say they will be, you can order on-line to pick up, and also deliver locally. Competitive pricing.

Always helpful and friendly. Has a great selection of the better quality food and treatsread more

This location has do it yourself dog wash stations - I supply the muscle and the dog and they…read moreprovide everything else. It couldn't be easier especially since the employees are all cheerful and helpful. I have been here twice now just to wash my dogs and each experience was flawless. I was genuinely impressed with the employees. I just wish the one closer to me had a dog wash station too but it's a small inconvenience since I am not mopping up the bathroom, the shower, washing the towels and juggling with my own hair dryer. I will be back.

They are always very friendly, the store is clean, organized and calm. I'm unsure if the staff has…read moreextensive knowledge about animal care, one of the recommendations they made was conflicted with vet advice. However I am willing to acknowledge that may be due to individual accommodations and not necessarily ignorance.

I've been to a lot of pet supermarkets lately like Petco, Incredible Pets, and Petsmart. This…read morebusiness exceeded my expectation. I have been looking for a local pet store to supply food for my hamster. I went in today with my expectations low. A very handsome young man named Owen helped me. He recommended multiple things to me. Usually I am pretty cautious about taking advice from pet companies. But everything he said was truly helpful and informative. I am definitely going to make this my new regular supplier. ‍

They always have a wonderful selection. You can get almost anything here you might need for your…read morepets. It's a really nice shop!! I would say the people checking shoppers need to be more socially aware and more friendly, but it is lacking only that. I will go back and I hope the staff can mature. It has a good feeling other than that. They also have affordable toys for the pets in your home! Thank you.

Staff is extremely helpful. Allie is so Great! She carried my 20 lb bag of birdseed out to my…read morecar..and let me know there were additional clearance products in the back that I was unaware of. Each time I go back to the store, I'm always greeted with her smile. Thank you ..you're the best!! Now, each week I look forward to going to the pet store!!

New and very nice store with dog washing facilities. Sometimes you don't need or cannot get a…read moregroomer to clean your dog, this was a great alternative. My dog is 15 and groomers don't want to groom her.

Tammy showed me they most healthiest way my pups should eat 3 years ago and it had been the best…read morething ever for my pups and me. I will always stay loyal to Wags and Purrs because of what Tammy taught me and how healthy my pups are today. Thank you for carrying the best food out there for our fur babies. I will always remember you Tammy. You was always an angel.

After 2 years, I have finally found where Tammy is at! I was working with her at a previous store…read moreand suddenly, she was gone. She has given me such great advice for my 17 year old Lhasa Poo and so, once again I get to trust her to help me with his aging problems. The holistic approach that she brings is awesome. My dog has battled yeast infections his whole life and while medications from the vet didn't cure him, the products she recommended did! I highly recommend her as she listens to what you say and then gives you her opinion without making you feel bad if you can't afford everything she suggests or if you choose to try one or two items. At other stores, I felt pressured to buy what they told me and I have never felt that way with Tammy. I pray that her business prospers and that she is able to help many more fur babies!