I did not feel like a paying customer who deserved to be treated like someone's daughter. I was in…read morea rush and needed to get my nails done before a work event the next day. I had two nails that needed to be repaired and I always get acrylic (for length) and gel polish (for long lasting coverage). I read a few reviews and decided to give this business a try. Huge mistake! When I walked in there was only one customer. That should have been the first red flag. All employees were lounging on furniture and engrossed in their cell phones. No problem. There was a weak attempt at a greeting before she asked what I needed. I sit down where she tells me and immediately in my face noticed a plastic divider that between me and the nail tech which would remind you of what we used more during Covid. Not only did we have that going on but they put an 8x10 paper of their services smack dab in the middle so you could not see her or your nails being done. Never ever in my life have I been to any nail shop that does this. That should have made it clear that they are on some different customer experience tip. Second huge red flag. She starts on my nails and never measured the length of the two new tips against the other two on the other hand which means she would have uneven nail lengths from one hand to the other. Her touch was aggressive. I started to feel hate coming from the other side of the table. It was weird, insanely uncomfortable, and it made me feel unsafe to be so unwelcome for no reason. She would work on my hand then throw it back at me when ready for the next hand. She did ask me if my nails were ok from time to time and I would tell her what to fix and there would be attitude through her body language as though I inconvenienced her. I was asking about the middle finger nail on my right hand because the nail was longer than I should have it for work, but she never filed it down right and the shapes of my nails go from almond to oval to stiletto depending on which finger you look at. I had enough of her unwelcoming behavior and low quality nail job. I wanted to get out of there before I said something that would lower my behavior to her level. I did not care to match energy but get as far away from this business as possible. Not certain if she is part of America that gets caught up in court cases associated with boycotts, but that may have been the very reason this business had no customers. I would NEVER give this business a second chance and my co-workers noticed the defects in my nails especially where she did not paint the sides of the nails, the different shapes, and the awful length differences. Zero quality. Unfriendly and hostile service, it guess who was first to the register? That is the only $55 this business would ever receive from me. The lady didn't like me from the beginning and I had no bad interaction with her until I was able to have both of my hands available for the last inspection. I told her I would never come back, expect a real candid review, and that she needs to have someone else start reviewing her work for quality after filing and shaping and before any final costs are applied, and I would not and could not tip her. I have to go to another business and nail tech and spend double to have this nightmarish job overhauled. I am so disappointed that employees treat good consumers like this. Spread the word! Do not ever visit this establishment. If the employees or owners do not like the community they serve relocate to where you do care about the community. I asked a young girl skipping toward us if my nails were even and the lady spoke in her native tongue likely commanding her to ignore me or lie, so the girl said "Yes," but would not dare look at me. As I leave the girl (not the woman but the girl appears to be related to someone at the shop) hops into a big body Lexus and takes off. Lexus is known to be a good car. Imagine if they charged her full price for a lemon (the Lexus). They would understand where consumers are coming from more of it hit them in their pockets. Gel already chipping day one, uneven nail lengths, inconsistent shaped nails on the SAME hand, paint missing on the sides of nails, and I am FORCED to get this shotty, unprofessional-looking work corrected. She wanted my time and my money. I would never treat people like this especially if I still charge you full price. I should not have to tell you how to do a basic nail job. These look like a child helped her. Let's stop giving money to those that treat us like we are less!

Terrible first and last visit. From the moment we walked in, the staff had attitudes. Mid-afternoon…read moreon a Saturday and the place was empty--should've been my first red flag. Instead of greeting us, every lady was glued to her phone, and when someone finally did acknowledge us, it was with pure rudeness. The service felt rushed, like they couldn't wait to get back to scrolling. I specifically asked the tech not to shape or file my big toe, and she did anyway--leaving it uneven. On top of that, my feet started itching immediately after leaving the chair, which has never happened to me at a salon before. Unprofessional, rude, and careless. They didn't deserve a dollar of my money. I won't be back, and I don't recommend anyone waste their time here.

Nilza is an absolute perfectionist, in the best possible way. She is an artist and very pleasant to…read moresit and speak to. She does amazing work.

First time visiting Nilza salon. I was impressed with her salon, cleanliness, and her very…read moreprofessional and friendly personality. I told her what I wanted and she showed me colors that would fit me and it was perfect. I will be visiting her salon again. Thanks Nilza.

Second review of this place and now I see why I should not have come back! Waited close to 20 mins…read moreto get my service. They only have 4 techs here plus the owner who does nothing. The guy finally comes over and starts my pedicure. Another tech finished her client and was about to sit next to me to start my nails. Another customer walks in and the owner tells her to not do my nails and start on the lady that walks in. No, if I had to wait she needs to wait as well. You're gonna make me wait longer for my service because another customer walks in and you start straight on her service? What's wrong with her waiting 20 mins like I had to? I only come here because my husband likes to get his pedicures here. Plus while I was deciding on what I wanted in the beginning she kept trying to upcharge extras when the prices of everything on their menu had already gone up!

Today I went in asking for round almond nail set. When I walked in I showed a picture and asked if…read morethey had anyone available able to do this set. They said yes. I sit down and showed the guy my inspo and made sure I was clear on the shape. He said okay. All the tips were on and he just started to shape one to see if it was what I wanted. I said no can you round it up more, sorry I'm very particular with my shape. He went and tried again and it still just did not look right it was square on top and round on the sides. No where near almond round. I still was very respectful. He said okay can I try on another nail I said yes. He then gave me stiletto. At this point I'm not going to stay and pay for something if my service cannot be fulfilled. So I kindly asked if he could soak the nails off before he proceeded to even paint and get any further. Nail tips were just glued on my nails mind you. He calls the ladies over and they try to ask me if I could let another person try. I said no thank you can I just get the nails removed. The guy doing my nails gets upset and has an attitude. And starts to RIP the nails off my fingers and then CUTS my natural nails down so short and painful. I just sat there, ready to just leave. Once the nails are all in his palm of his hand he tosses them on the counter and shoos me away like I'm an animal and said go somewhere else. I turn and said hey I was never disrespectful to you so don't disrespect me. He continues to tell his employees in an attitude so I turn again and asked if he just doesn't disrespect me. As a young girl that's very un called for, reviving that from a grown man. Overall do not go here. Service is so awful and disrespectful. They even denied everything that happened and never apologized.

The wait time was short. The staff were friendly and professional. The manager was great! Vibrant…read morepersonality. The nail techs (Mimi and Tina) were impeccable! Come visit Mimi for nails and Tina for pedicure! We will be back! We want our toes to play nice with each other and not rough! Clean and aesthetically pleasing environment.

I asked for an even, defined square set, but my nails came out inconsistently shaped, and one thumb…read morewas noticeably shorter. She corrected the thumb but blamed me for not requesting a tip, even though I had agreed to tips before the service began. The overall shaping remained uneven after I raised concerns several times. A language barrier also made it difficult to communicate my requests, concerns, and split payment. When the manager joined through FaceTime, I explained that I wasn't happy with my nails. Her response was, "We do our best," before returning to asking for payment without offering a solution. I was actively trying to pay throughout. I'm happy to pay for quality work. I expected consistent shaping, effective communication, and my concerns to be taken seriously. After repeatedly speaking up and feeling dismissed, I needed to get my son home and left disappointed. Photo attached.

Pretty small place, but space is well used. Efficient, maybe because we were on a time crunch. We…read morewalked in for 3 pedicures without an appointment and they got us in on a Saturday late morning in under 25 minutes. Pedicure was about 20 since we chose the not so basic option. It is very basic. But not bad. I typically prefer when someone is very attentive to cutting my nails, cuticles, and taking care of any extra skin or nail attempting to become ingrown. But for what I absolutely needed today, this worked well.

I recently visited BL nail salon and had a mixed experience. We arrived and waited about 10 minutes…read morebefore starting our pedicure. Initially , I was hesitant due to the delay process , but I was pleasantly surprised by the final result - it turned out great! However I felt the 20 minute massage that I paid for could have been improved. Overall, it was decent a decent visit , but a bit more attention to the massage would enhance the experience. Ambassaor Dee

Customer service is everything and that can make or break a business. Me and my eleven year old…read moredaughter have been coming here for over a year. Normally when we come for pedicures she gets the kid pedicure. Well we when arrive for the latest appointment the age for a kid pedicure is 10. I told the lady she's been getting kid pedicure and the age use to be 12. She said no it hasn't (like I don't know what I day). I told her no it's been the kid price for over a year. Her answer to that was well the techs have been making a mistake. For over a year! If the age changed just say that because 3 weeks ago it hadn't, and we just use whoever is available when we arrive. With that lie we will not be back!

Got the talons sharpened today. Just kidding. Pedicure, always clean and professional. I'll return…read morein 2 weeks. Highly recommend!

TL Nails & Spa (former Nailism) located at 620 S Cedar Ridge Drive in Duncanville is a fairly new…read morenail bar. This location is close to my daughter's house so I decided to try them since they had good reviews. Helen, the technician that did my pedicure did an excellent job, but Linda, who did my nails, while the end result looks good, she broke my skin in several places when she was buffing them with a nail sponge . Not sure I will visit again. I don't want to pay almost $100 and then have my fingers sting after a manicure

OMG a place that actually gives you a pedicure and doesn't slap some nail polish and calls it a…read moreday!!!!!! Now this I'm more than happy to pay for!!!

This is my 4th time here... the customer service is top notch and my nails / toes are beautiful and…read moreexcellent quality. Mimi & Tracy have done my nails & Linda my pedicure. They do exactly as desired and do a single nail for confirmation prior to doing the others. They have new modern massage chairs, adult and nonalcoholic beverages and very relaxing music. I love this place and highly recommend.

PLEASE spend your hard-earned money anywhere else but here because when you ask for a regular mani…read morewith clear coat (to give my nails a break from acrylics) this is what you walk out with - PEELING clear coat nail polish (SAME DAY MIND YOU). I should've known this was bound to happen when the nail tech spent approximately 3 minutes to do my mani before heading out for the day. ANDDDD they charged me about $30 for this! NEVER STEPPING FOOT IN THIS PLACE AGAIN. ***BEWARE potential customers. I'd skip this place unless you want to be disappointed.

So I asked for the builder Gel and the fact that they did but did them correctly the last place did…read morethem so this that 2 days later they was popping off but the guy did them and did them good and not only that took me at the last minute!!!!!

Great Customer Service. Make You feel like a Queen when giving Service. They do have one Tech that…read moreseems not to know what No means.

As always the service here is always exceptional. The staff have great customer service, the…read moreestablishment is very clean, and the technicians are highly skilled in their craft. I got my favorite Russian manicure and my nail tech Claudia did an awesome job.

I have returned to update my review to FIVE STARS. The owner, Veronica, is absolutely amazing - her…read moreemployees are so lucky to have a leader like her. Upon reading my original review, she reached out immediately (I didn't even make it to the soak off appointment I had made for the same day) offering a partial refund and to redo my mani/pedi. I went in the next day to get my nails redone and I cannot emphasize how great my experience was. Masiel is an absolutely incredible nail tech, taking her time and paying extreme attention to detail. My baby toenail is almost nonexistent and she not only painted it, but French tipped it!!!! My original pedicure wasn't even French tipped, she just offered to do it since I mentioned I'd never had them before! I was astounded. On top of being skilled and knowledgeable, she is funny and friendly. The tech who did my services originally, apologized, and mentioned that she's working with Veronica to make sure whatever happened before, doesn't happen again. I was so touched by how everyone cares so much about their customers and the work they do. My previous review stated I wouldn't give this business any more money, a statement which I now HEAVILY retract. I would 100% return here because if something were to go wrong, I know they would bend over backwards to fix the problem and make sure I'm satisfied as a customer. In the few times I've been in, there have been multiple regulars around me who all seem right at home in the salon, on first name basis with the other techs and employees. If I lived in Dallas, I would definitely make this my regular salon too.