I am so grateful for the following employees of telhio im worthington for their services ,customer…read moreservice, dedicated and patience. I went to the bank on Friday because of my account issue. I meet Lee Gail the branch manager, I told him my problem. He didn't judge me,but directed me to Brandon who was so patient with me. They took care of me with respect and kindness. Jonathan Caleen was amazing the moment I arrived. I will always be grateful. If you are looking for a bank go to telhio. You will receive great care and support. Thank you The member Glasgow Hockett

Awful Awful customer service!! They hang up on you!! Please…read moreplease help yourself and don't deal with this raunchy raunchy "business" FELICIA is the worst business owner that I have ever seen!! Well she thinks she's the OWNER!!

I would like to specifically call out Brad Shields for his outstanding customer service and team! I…read moreused Brad to sell my house in Johnstown, Ohio back in 2018 before he joined Redfin. He also helped me find another home in Mount Vernon, Ohio in 2018. I used him yet again just this month to sell my home. I will definitely be using him again when I am ready to purchase my next home. You cannot go wrong with Brad. He's very personable, knowledgeable, kind and just well rounded. 5 STARS all the WAY! Thanks, Brad!!! Allison (Dunlap) Spaulding

I've used this bank for a number of years. I always have a good experience at my local branch…read more Friendly and helpful. Things have evolved so much with banking, I do all my bill paying online with an easy interface to use. I don't really like using the big commercial banks, and enjoy the more intimate and friendly nature I get from FCB.

Since this bank bought Delaware County Bank it has been a disaster…read more * Long wait time for Customer Service, only to get cut off or no correct answer * Outdated Bill Payment System * Web on line - going down. * Horrible Ability of Access to ATM'S * Not ready for prime time banking.

wright patt credit union has ruined mine and my husbands credit. After taking 2 loans from them and…read moretransferring to another credit union because they was taking multiple payments out monthly for the loan. My credit union called for a 10 day payoff and issued a check 2 days later. wright patt released the liens and has been reporting to our credit every month that we are past due for a year and is now showing a charge off on liens they do not own. They have been contacted at least 6-8 times for this issue and Everytime we get told there will be an investigation and we will be contacted. haven't heard from any of those investors as of yet. However my next steps will be requiring a response.

Open a new account was so easy. My financial coach was great. Answering all my questions and gave…read moregreat advice.