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    U.S. Bank Branch

    3.0 (2 reviews)
    Closed 10:00 am - 6:00 pm
    Updated 1 month ago

    Services - U.S. Bank Branch

    Personal banking

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    3 years ago

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    Synchrony Bank - Big middle finger to synchrony Bank.

    Synchrony Bank

    (188 reviews)

    If you're a boomer who never uses them for anything online, or only uses well-recognized names,…read morethey're great. If you use online services like Steam, Grubhub, or anything similar - they will fraud flag small online charges every two or three transactions, culminating in the need to go through a restrictive and cumbersome biometric verification - and/or waiting for an in-person letter for several weeks, or both - before letting you use your card again. But large in-person transactions will go through consistently, no matter how weird or wild. In other words, they're adopting the worst strategy possible to protect your money and the best possible strategy for them to make money. Their support staff also barely speaks english. If you escalate to a manager, you get someone who understands you, but also is reading from a script and doesn't know how the system actually works. If you want a card that's useful for in-person purchases, if you want a card for emergencies, if you want a card to book flights or buy furniture, this is the card for you. Don't rely on it beyond that though, because you will get screwed over by the moronic fraud flagging.

    On a SYNCHRONY BANK Car Care account for America's Tire, I paid my full balance of $594.16 on April…read more26, 2026, and asked Synchrony to close the account. Synchrony still charged me $3.00 of trailing (residual) interest on May 22. I paid this in full and they assured me that my account was now closed on May 28. On June 21, they charged me another $5.00, which I promptly paid. I then asked Synchrony on the phone how I could get them to close the account and stop charging me interest, and all they would tell me was to check for more money due later. I asked how much I could pay that day to close everything: they wouldn't tell me. I asked if I could pay a larger amount--such as $20--to ensure closure, and they could keep the change later; they said that they could not accept more than was currently due (such as the $5.00 for June). On July 22, they charged me another $7.00, which I paid on July 31. Notice how the amount owed is increasing by $2 per month--from $3 to $5 to $7--even though I have paid each month on time. I just talked to them on the phone again (on August 4), and they instructed me that--even though the $7.00 for July 22 is not due until August 14--and I paid it in full on July 31--I "might" still owe additional money again at the end of August. When are government banking regulators going to SHUT DOWN THIS ABUSIVE BANK?

    U.S. Bank Branch - banks - Updated August 2026

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