I've always had such a good and welcoming experience with OCCU in general. I came to OR with non…read moreexistent credit and poor as a church mouse and they treated me immediately with respect and helped me get all my finances set up so I could have the best possible future credit. Six years later and it's still going great. The new location in Junction City is clean, convenient, has great parking, and it's full of cheery friendly people who do what they do efficiently and with great people skills. You can't ask for much more than that in a credit union experience. I highly recommend.

From the owner: Hi. We're OCCU, a member-owned, not-for-profit financial cooperative located in Oregon and…read moreWashington. That means, as a member, you are OCCU too. And together, we're a force for good. We follow the credit union philosophy of people helping people. Unlike a traditional bank, we're not beholden to shareholders. Our profits are invested right back into our members, our operations and the communities we serve. That results in: * Fewer and reduced fees. * Increased savings rates. * Lower loan rates. * Exceptional member service. * Earmarked community funds. * Charitable giving. Your individual financial successes play a role in all this too. Our goal is to help people thrive -- both our members and everyone in the communities we serve.

I just watched one of the tellers walk out of the bank and help an (elderly) woman up the curb, and…read morethen once done in the bank she walked her out and helped her down the curb and to her car. That's not just giving great customer service, that's showing that you hire people who actually care about others. Kudos to that teller!

I have used this ATM on two different occasions. First time…read morewas midday on a Friday. Parking lot is a pita to get in and out of because of vehicle and pedestrian traffic. I didn't feel uncomfortable per say, while navigating towards the ATM but I did watch my surroundings carefully. The second time, last week, was before the bank lobby opened so traffic was minimal. I still kept a close eye around me, there's something about the area that seems very sketchy. As far as this ATM, it's​ performance was suitable for my needs that day and I would give that machine 5 stars. Kudos technology!

the other day i went to the drive though and asked for 2 rolls of penny's had my dollar ready and…read moreshe asked to have account there I said no but my father in low does she said sorry i cant help you, so rude clearly she could tell sometime had happen to be with all my burses . i wouldn't used this bank if they were the last one in town give them an F friendly my butt

From the owner: Columbia Bank helps people, businesses and communities find financial solutions that fit…read more We do so by treating our customers like people, not numbers. We get to know them and find products and services that meet their needs and goals. And we give back to the communities we serve because it helps us all. Columbia offers the best of both worlds - the financial expertise and strength of a national bank with the customer service and care of a community bank.

I love this bank in Monroe. The staff is very friendly and helpful. The only negative is they…read morearen't open on Saturdays, but I'm sure that's because of customer traffic. If I didn't have a mortgage with another bank, I would get my checking account t here

Sterling is now Umpqua and the atmosphere has totally different. Used to be much be more upbeat and…read morenow is rather cold.

I volunteer here and I can honestly say that the people running it love and care about their…read morecommunity very much. I'm proud to work with them to provide every service we are able to the community, especially in these hard times. It is a courteous and supportive environment that works hard to create an atmosphere where people don't feel uncomfortable or ashamed to be asking for help or services. We keep it fun! And since I am also a client I know that matters a lot.

Between this food bank and my food stamps.... I manage to make it every month. They have a lot of…read morehealthy food there.

Both my car financing things went great and I KNOW that they will be able to help me with my…read morepersonal loan !

Ask 6 different employees the same question and get 6 different answers. They constantly are…read morechanging their products and services.

I have loved the customer care at the Albertson's branch and transferred FIVE of my accounts to US…read moreBank because QuickBooks was horrible with my old Credit Union. It was a big headache but worth it to move them all. HOWEVER, I just realized that the US Bank online and mobile services DO NOT INCLUDE A MEMO FIELD for checks, deposits, or transfers! OMG I can't believe there is NO MEMO FIELD! I don't want to have to move all my accounts again but this is just not o.k. WHEN CAN YOU IMPLEMENT A MEMO FIELD FOR EACH TYPE OF TRANSACTION?

I went to this branch to set up a new account with U.S. Bank and Danique was so incredibly helpful…read moreand easy to talk to! She had a great sense of humor and made me feel really comfortable! I will definitely be going back to see her for all of my banking needs.