Great customer service at this regional bank which began in Montana and has been growing ever…read moresince. All the tellers and new account Managers are friendly and want to earn your business. I miss the original branch Manager Lynn however the new one is also very nice. Locations all over Oregon and throughout the West. I made the decision I wanted to become a First Interstate Bank customer after a great experience talking to a new accounts receptionist in Coeur d'Alene, Idaho when visiting two years ago.

Do you remember when banks knew their customers by name. Well, Citizens Bank in Springfield still…read moredoes! While I tend to avoid big banks and go with credit unions... Citizens Bank is the best of both worlds. And I particularly Love banking with Citizens at the Springfield Branch. While I won't mention their names here, this team is a class act with the very best in customer service. They have not only been able to take care of all of my banking and financial needs, after a recent medical incident, I received a get well card with personal notes signed by each and every staff member. If you wonder if this review is for real... go into Citizens Springfield with this review, and I bet they know who wrote it! :) Citizens Bank, Springfield Branch gets 5 stars for customer service, professionalism, and great business with a wonderful, old-fashioned personal touch. UPDATE: Summer 2016... Three years later, I wish I could give Citizens Bank Springfield 6 out of 5 stars. My experience of this branch has only gotten better and better. Thank you Citizens Bank! It truly is a pleasure to do business with you.

Very easy processes and personable staff. Have loved every year banking here. Judy is an angel i…read morelook forward to conversing with every time i stop in!

I had been looking for a new bank recently, as I wanted to get away from our current bank and the…read morefact a family member had access to them. So I thought just straight moving banks was a good plan. Plus, this credit union is small, locally owned/operated. I had text my husband's manager about it, asking her opinion of the credit union, as well as my buddy, Matt. Both had good things to say. My husband and I went in, and started our account. We actually had Carolyn helping us, the CEO. I was kind of shocked when I found this out, because normally people with that title don't come and help little people, or do basic jobs. Many see it as being beneath them. She didn't, she was nothing but warm and welcoming, and informative. I was very impressed. I love the fact this is a small bank. It's locally owned and operated. In my opinion, you can't go wrong there. It's small enough that they get to know you, your name, your face. They are more likely to help than a bigger bank, with like loans and things like that. They gave my buddy a loan, and he is a 20 year old kid, with very little credit. Not bad credit, just non-existent. Carolyn had asked us who referred us to the credit union, we told her my husband's manager and her name. She instantly knew who we were talking about, and spoke highly of her. How many CEO's know a manager's name and speak highly of them? It's literally that small of a bank, that they know their customers. I would highly recommend this credit union. If you are a Register-Guard employee, this is an excellent bank. When looking at their website, there are a couple other businesses in town that if you are employed by, you can join this credit union as well. It is definitely worth a visit to their website to see if your company is part of their network. Review 132 of 2017.

I had to wait forever to get in...felt like the inquisition with all the bs... looking elsewhere…read more... done with that

Never returned phone calls when they said they would, accused us of lying when we provided all…read morenecessary returns and paperwork and we have tier one credit. They are inept and unprofessional, I wouldn't trust them now with an ATM receipt.

They have been extremely helpful over the many years that I've been with them…read more Good listeners with thoughtful, timely suggestions. The are always prompt in their responses as well as empathetic & compassionate when times get tough.

OK, I haven't been here a whole lot but Teresa at the front desk is wonderful. She was really…read morefriendly, competent, knowledgeable and when I had a hiccup with an IRA transferring in from another company she knew exactly how to fix it. Plus the Schwab trading fees are really low :)

We just went through the process of purchasing a home and were referred to Nancy Meston with Guild…read moreby our realtor. We called her right after meeting with our realtor for the first time and have been in regular contact since. We are first-time homebuyers so we had no idea what we were doing and Nancy took the time to answer all of our questions, of which there were many. Nancy checked in with us regularly and called as soon as she had any news for us. Nancy is incredibly knowledgeable about all things mortgage-related. If she didn't know something, she found out and told us immediately. She is incredibly thorough and took care of everything for us. We really only had to sign paperwork and decide on a rate, the rest Nancy took care of. She is also a complete sweetheart and we loved working with her personally. I will definitely be sending my friends to Nancy when it's their turn to buy a house. If you're looking for a mortgage broker, definitely go with her!

My house closed yesterday and now is the time for a shout out to Ladelle White and her team at…read moreGuild! They were extra hardworking from start to finish-processing preapproval letters ( thanks Julie Stouder!)for offers practically 24/7. It took five offers before I found my house. The mortgage approval process was smoother and less hassle than some cars I have purchased! Jake White worked with us on the conditions up front to make everything easy for the final underwriting. I cannot recommend this team more! Thanks everyone!

I called to make an appointment and on short notice I had to reschedule a few times. They were very…read moreunderstanding and let me come in anyway. I met with Dave Zech regarding getting a few different types of insurance and he was very professional and explained everything to me in detail. He let me know my options and even got me lower car insurance. Ya can't beat that. I'm very, very pleased with the outcome of my appointment and I highly recommend Dave Zech at his State Farm location.

Unhappy with your current State Farm agent and want to stay with State Farm but change agents?…read moreDon't bother contacting Dave's office. They will not return your call. I can only assume they have so much business, they do not need yours. I contacted them through their website and got a quick reply, then nothing. So I called the office and explained my situation, then never heard from them again.

Literally the rudest woman I have ever spoken to. I called her to talk about my parents' home and…read moreauto insurance. She said she'd call me back later that day. She didn't. I called her the next day and she was incredibly rude on the phone. Didn't have time for me. This is why my parents are now with State Farm for both auto and home insurance and not will All State.

I have had insurance with Candice for about 5 years. They have been the best to work with, always…read moreright on the spot to take care of any problems I have had. Her office always keeps me up to date on any changes. Alstate rates have stayed low and fair.