We scheduled an appointment, showed up 10 minutes early only to be told they had no record of our…read moreappointment. We made another appointment to have a document notarized, went home and came back the next day for the appointment. The man talked & talked like it was very important we were best friends. Later at home, we glanced at the document only to notice that he had not dated the area required! ANOTHER TRIP to the very people who are responsible for the safety of our MONEY & our FINANCIAL INFORMATION! VERY DISAPPOINTED.

May as well shut their doors still using Covid 19 as an excuse not to open to let customers inside…read moreall the restaurants and stores are open in Concord Village. OPEN TO YOUR CUSTOMERS.

Shh! Don't tell anyone. I have a double super secret bank account. I have had this account with…read morethis bank for 15 years. This is not a great bank or even convenient for me anymore. As I worked in south county 11 years ago it was convenient. Why do I have a double super secret account one might ask. Well everyone needs to have one. It is nice when your wife has the debit card and you don't. It is also nice for those times you go to the casino and need that extra protection of having a double super secret account. As far as banking goes it is a bank for the love of pete. You put money in they pay you no interest and get the use of your money. Simple huh? Oh in case you are going to narc me out to my wife she knows about it just does not understand why. And if you ask me why I can give no reason other than shh it is a secret.

I was in there for the first time since the pandemic began. It was slow only one teller. And she…read morewas busey with another client. I asked the manager if he could help me and he said to go through the drive though. At other US Bank branches, the drive through will take lobby customers if the drive through is not busey! Also parking was terrible- I parked on the upper level and that was reserved for wealth management. The door was locked- they could have let me in. I had to walk down a hill and I have bad legs! Overall the staff was very nice and polite. They let me out the door to the upper lot. Also, they have some interesting decorations in the lobby.

From the owner: At U.S. Bank, our dedicated banking team is here to help you along your financial way. Bank with us…read moreand enjoy a host of U.S. Bank products and services, including credit cards, savings and checking accounts, business banking, retirement planning, refinancing, personal lines of credit and more. Whatever your goals - large or small - our dedicated banking team is determined to helping you make it possible. Member FDIC. Equal Housing Lender.

I highly recommend this location. The staff here are always so kind and professional. I've had to…read morecome here twice this month due very serious issues caused by outside parties and each time the staff here has been able to help me quickly and efficiently. They are all very well informed and knowledgeable. In addition to that they all show exceptional customer service.

The worst customer service I've ever experienced. Monica and Amber do not know how to do their job…read moreor know how to get the information to answer any questions. I don't know how a major bank like PNC can service loans yet they have no loan officers or train their employees to know basic loan information. I'm so happy to not have my vechile loan with them anyone. I'll also let my friends and family know of the horrible customer service and lack of knowledge with PNC employees. I will also leave a review anywhere and everywhere I can to help innocent people from recovering the same horrible service that I did.

This is also a review of Commerce Bank as a whole, however, like my particular hatred for a certain…read moreBank of America Branch on S. Lindbergh that shall go unnamed (But you can find it in my reviews below) I do have a particular love for this branch and how wonderful they are and have been to me. I came to Commerce on the recommendation of my Mom after years of abuse from Bank of America. This was a breath of fresh air. Commerce actually wants to help me! They want to explain things to me! They want to update my account to make it most beneficial! It's amazing. I have moved everything of mine to commerce now including my credit card, savings account, checking account and my safe deposit box. I have never had to wait for more than 5 minutes for a banker to help me. The lines at the ATMs actually move and they have not lost any of my deposits yet. (knock on wood). Also, they have not made any fake overdrafts and have treated me with respect when I have questions or need to make a change to my account. It's the way banking should be. The tellers are all nice and friendly and actually know what they are doing, no matter which branch I go to. Also, the bankers know their way around banking regulations, government bonds, trusts and other major investments. This is easily the best banking experience I have ever had. Also, they give you back money at the end of the year for all your ATM charges that aren't with their ATMs and if you consistently put $50 a month in your savings for 11 months, they will match your amount at the end of the year! SCORE! That's a good reason to save. I will always take free money. Get your money of Bank of America and go to the local chain that actually knows what they're doing and who have not been investigated recently for their bad practices. Commerce is where to go.

This is a decent location. Ample parking, fast service, pleasant lobby are all features of this…read moreCommerce Branch. They have plenty of drive thru lanes, 2 drive up ATMs and several personal bankers to serve you. Another unique feature is that there are 2 entrances and exits. We've banked here for 20 years.

I usually do not review businesses, especially banks but I can't say enough good things about…read moreMidlands. The service and the people at this bank are great. Julie took care of my need for a safety deposit box and notarized a document that I needed after the death of a relative. They also handled the closing of my dead relatives account with sensitivity and efficiency. They also took in at least 100 pounds of accumulated coins and didn't even complain. Thanks to the good people at Sunset Hills Midlands everything went smoothly. I have no problem recommending this bank to my friends. (The coffee and cookies they offer to customers alone are worth a visit to this bank).

I love that this b of A is so Close and convenient and it has a 24 hour ATM. I sometimes need to…read moredeposit cash on my way home from work late or early in the morning and i love not having to wait for the bank to be open!

This was a very clean location. I loved that they had three separate ATMs, especially if they are…read morebusy there's always one available. They also had a freestanding ATM inside. The branch was raining. This is a great ATM to use as well. You can visit after hours.

This is the perfect example of a local bank that treats its customers right. The management team…read moreis amazing and the tellers are always friendly and welcoming. I enjoy working with this bank, and taking my clients to them. Keep up the good work Central Bank !

Opened a bank account at this location with Sionela. What a horrible experience. My debit cards…read morewere NEVER ordered. I waited and waited with a repeated promise that they were on their way. After a month, I was finally told that she had forgot to order them. Overall just horrid customer service!

Regina is a Loan Officer. She's very personable, knowledgeable and efficient. She's all around…read more10/10

I've been a member of Vantage for over 50 years. When they were a teacher's CU the service was…read morepersonal and committed to my needs. When they moved to including more people and providing more services to their members, the same is true. I'd recommend Vantage to anyone looking for the services of a financial institution. 5 stars it is!