CFU is getting out cable business. They encouraged us to do it by end of 2025. I am an 83 yr old,…read morethe only person in household who has any techie knowledge limited as it is. CFU would not answer any ? relating to how to do this and suggested hiring some one. I figured it out and changed us to YouTube TV. CFU today to find out what to do with the black cord remaining, Dakota called it a coaxial cord. He said "whatever I want to do with it". I didn't know if I should leave it exposed or cut it off, one is at least 20 feet long. This was the first time I was not enthralled by CFU customer service. I asked again "so it's ok to just cut it off". He said again (do what you want it yours). I guess a wanted him to give me a (yes cuttting it off to get rid of unsightly wires is fine, they are not live wires,) His words were succinct and condescending. Oddly prior conversations were very helpful over the 60 some years as a customer. CFU must have told him not to waste his time on past CFU cable customers.

Live TV is expensive compared to other streaming services. Internet service charges for 250Mbps,…read morebut routinely only get about 95Mbps. It's not a bad speed and its pretty reliable, just wish they'd call it 100Mbps service instead of exaggerating so much. When I talked to them about it, they said that was pretty typical. So why not correct the advertisement for your service then and be honest? They have a 1Gig service, too. I wonder if you really only get 300-400Mbps!

Subject: Commendation for Outstanding Service - Erick A…read more To the Management Team at Comelec Internet Services, I am writing to express my sincere gratitude for the exceptional service I received this afternoon. Your technician, Erick A., spent the better part of the day at my home upgrading my routers and optimizing my connection. He is an incredibly intelligent and skilled professional. It was clear throughout the process that he takes great pride in his work, and your company is very lucky to have someone of his caliber on your team. Because of the wonderful experience I had with Erick, I will proudly continue to be a loyal Comelec customer. Please ensure that he is recognized for his hard work and expertise. Sincerely, Gary Wittman

A real person actually answered the phone!! We left the area for a while and paused our internet…read moreservice. The company initiated a call a couple times just to check on our status. Upon our return we were having some difficulty connecting to the internet. The rep who answered the phone was very patient and helpful. He was able to quickly troubleshoot the problem...it was a rather simple fix at our end. He stayed on the line until we had connectivity. He offer to send a technician to move our router to improve the connection. Great service and highly recommend Comelec if you are looking for an internet connection in Dubuque.

There is zero chance anyone is choosing mediacom over competition. The ONLY reason people "choose "…read moremediacom is because of no actual choice. Also Don't be fooled by Mediacom "Total Care". This is a department that seems very trained in "legalese" and are depending on customer ignorance to push service problems back on the customer. The only reason the "Total Care" email is spammed all over social media, reddit, Google/Yelp reviews, etc is to give the illusion they are fixing the customer issues. They simply aren't. tl;dr - In my opinion (and others), this department is a waste of time. My advice is to avoid Mediacom if you can. Sometimes you get lucky and their service works great but as someone who spends a lot of time on the internet, their service is very subpar for the price.

When I moved into my house 3 years ago, I had Mediacom Internet service. Everything worked fine,…read morehowever, Imon came to be and had a $70 per month 1G plan available, so I switched. Only to find out that my Apple Mail would not work! My email provider, Spectrum, could not verify my credentials, so I could not add my account to Apple Mail. After 2 years of arguing and using Webmail, with both companies blaming each other and Apple, I couldn't take it anymore! I switched back to Mediacom, so now I'm tearing out what little hair I have left!! The service was installed in mid-May, and the cable is still not buried!!! I have called, texted, emailed, chatted, and even went into their Iowa City office! All I get is apologies and excuses! And the worst thing is, their Customer Service phone lines and chat ring in the Philippines! Nice people, but they do not have a clue!! At least Imon had USA-based Customer Service!

They do a great job of installing & are a big help when a problem comes up with a carrier.read more

From the owner: The Choice is Clear...Crystal Clear! Your Local Authorized DIRECTV Dealer. Residential and…read morecommercial entertainment experts. Applications Include home, apartment complex, hotels and lodging and institutions. We have provided legendary customer service for over 15 years in all of Central Region. Call now and take advantage of free residential installation. Mention code Website and receive additional savings and special promotions. We are looking forward to serving you!

Big Dog has been taking care of my Dish Network system for 13 years. Every time I have a problem…read morethey are prompt on helping find a solution. I had an issue with billing and they called with me to help me get set up on autopay! They have been a great company to work with!

I visited Big Dog's website and found a page at https://bigdogsatellite.com/tv-promotions/ which…read moreadvertises an America's Top 120 package for $64. If you visit the URL and scroll towards the bottom you will see it. I sent a message thru their webform and got a call back and a message left. I returned that call and spoke with someone who insisted there is no $64 package and that I would be paying $90 for it instead. I even gave the person the page URL and he instead that they (presumable those at the Cedar Rapids office) were not responsible for what was on their corporate webpage. I posted on Big Dog's Facebook page which they promptly deleted (so I reposted and will continue to do so) and sent email through their link title Corporate on their page. A few minutes later I got a call from Zach to resolve this issue...which didn't get resolved. It just got Zach repeating that Dish Network is responsible for the pricing, no matter what the BD website says. He decided he was going to keep overtalking me and raising his voice, not a smart customer service type thing to do. I hung up on him and now I know why we left Dish Network many years ago.

Very overpriced, 2nd time in less than a year that cable box needs to be replaced and and poor…read morecustomer service

Quality sucks. Poor value. Goes out much too often. Trying to watch World Series on Fox…read more Irritatingly bad picture.

The folks of Independence, Iowa should be very happy to have these professionals in their…read morecommunity. We use Verizon back home in the Tampa Bay Area of Florida and we're very happy with them and equally happy with Peighton Michael at this location who greeted us with a smile. She heard our needs and helped us tremendously and professionally with our iPhones. Peighton and her coworker spoke highly of the owner of this store. It's a joy to see people who like their jobs and who are well trained to meet the needs of their customers.

From the owner: BeMobile Verizon is your trusted Verizon store in Independence, conveniently located on 801 1st…read moreStreet West. As an authorized Verizon retailer, we offer the latest Apple, Samsung, Google, and Motorola phones, plus premium accessories from OtterBox, CaseMate, and more. Shop in-stock phones, chargers, speakers, and Wi-Fi solutions with same-day availability. Find the best Verizon plans for individuals, families, and businesses with support for upgrades, new lines, and internet options. Our team provides expert, personalized service to help you choose the right devices, Wi-Fi solutions, and deals. Visit BeMobile Verizon in Independence for reliable service and all your wireless needs.