Sandra was extremely insightful- she does not try to upsell her services and will keep you honest…read moreon the best approach forward. She procures solutions based on your specific needs it's not a bundle and buy one size fits all type of service. Highly recommend and she knows her stuff.

Great service, handling all items that they said they would. Will use again in the future if we…read moreneed it!

shady sales tactics. they say you will pay less but in fact you pay because of the fees which are…read morealso predatory. DO NOT go through them.

Customer service is unable to provide any information r/t iur contract and what is being offered to…read morecreditors. I am requesting a telephone call not from customer service, but from managment as they have never been able to assist each month my husband calls for an update so that we can recieve the answers we have been asking for over 8 months.

When I first met Erika I had such bad credit that I couldn't even rent an apartment even when…read moreoffering double deposit or financing a car. I thought that fixing my credit was an impossible or extremely hard thing to do. I have now been working with her over a year and I can definitely recommend her to anyone that needs help. My credit has improved greatly and I couldn't be more grateful

This is an amazing office with multiple uses. Erica has achieved her dream to have an office where…read moreshe can serve those who are in need of credit repair as well as other issues. They have a room that can be rented for people to come in to do training as well as a green room for photography. Today they were free head shots that they were opening. I feel good things are coming in the future from this building in this office. Congratulations Erica

Special thank you goes out to Fitzgerald and Campbell for their professional and empathetic ways to…read moresettle a lawsuit. My case manager, Diana, who is the assistant to Mr Campbell, negotiated a settlement offer with the other parties canceled with the days of hire. Clearly communicate communicated all necessary steps to ensure that the settlement was reached and a payment plan arranged. Definitely gives me peace of mind going forward. Thank you once again so much. I sincerely appreciate it

I contacted this firm regarding a default judgment matter and was assigned to a case manager,…read moreStanley Gibson. The initial conversation was condescending. He walked us through the obvious steps of the process as if we were slow, without actually answering the questions we asked. He followed up with a brief email containing a quote and nothing else. I emailed him my questions on July 22 and got no response. When I called to follow up, he answered by asking if I was a different client, using that person's full first and last name, rather than asking who was calling. For a firm handling people's financial information, that's a problem. When I asked about my questions, he said he didn't care, that the lawyer would answer if he answered, and hung up on me. I reported this to the manager, Joshua Rubio, who was apologetic and asked me to send my questions so the attorney could respond. Instead of answers, I eventually got a forwarded email from a senior partner declining to take my business, saying the relationship had broken down. The only thing that had broken down was that I complained about how their case manager treated me. None of my actual questions were ever answered. The quote was reasonable, but I could not get basic information before paying.

Absolutely great place to consolidate step by step guidance an resource…read more After 2 years and done with my accounts. Thank you so much! Highly recommend!

They were amazing throughout the process always very clear and truthful about everything that was…read moregoing on program lasted the amount of time they said since the beginning and am very happy to have choose them to resolve my debt issues thank you first choice you guys are great

I can't thank Kevin and his team enough for helping me through everything. I was honestly pretty…read morestressed about the whole process, but they made it way easier than I expected. From the first time I got in touch with them, I could tell Kevin really knew what he was doing. Him and his team made the whole process feel simple, stayed on top of everything, and always got back to me quickly whenever I had questions. They never talked down to me or threw a bunch of confusing legal terms at me. They just told me exactly what I needed to do and guided me through everything step by step. By the time my court meeting over Zoom came around, I felt completely prepared and it was over way faster and smoother than I expected. I highly recommend Kevin and his team at 1st California Law. They're knowledgeable, professional, responsive, and they genuinely care about helping people get a fresh start.

Super kind, explained everything wonderfully. Took time to make sure I felt comfortable with such…read morean awkward situation. Excited for the future.

I was drowning in debt and Pacific Associates saved me. I am so thankful to the company…read more I was young, was never educated about credit and loans and found myself in about $30,000 of credit card debt and loans. I was working, but definitely not enough to keep up with all the payments and interests that accrued, it seemed like I would never get out of debt. Then I found pacific associates, read a lot of reviews about them because of course I was skeptical. I contacted them and Roger and Shain answered every question I had. I signed up for the program and Roger was very good and prompt at answering my emails with any concerns I had. They really work with you to make sure you get out of debt. This month was my last payment and I can proudly say I am debt free and feels AMAZING!! Thank you guys so much for helping me. I would definitely recommend Pacific Associates to anyone trying to get out of debt.

Life circumstances changed for me and I ended up accumulating debt that I was no longer able to…read morekeep up with. The team at Pacific Associates helped me and have continually kept me updated with my case. Shain and Roger are professional and helpful and have kept me apprised of the details with my creditors. I am so thankful to have found Pacific Associates!

My personal experience I paid over $3,000. Settle my tax liability when I could have taken that…read moremoney and call the IRS myself and just paid them the $3,500. It doesn't matter if it was a pandemic or not people work from home someone could have at least been courteous enough to return a simple phone call to let me know what was going on with my case because the IRS was not stopping my monthly payments ​

I hired Fidelity Tax Relief to resolve my irs issue. After paying them $3,000 and months of…read morewaiting. I finally heard from the irs. Who said my offer was in compromise because Fidelity neglected to get them information they needed to approve my case. They failed to contact me via phone to let me know what was going on. As a result , I'm out of money. I could've paid $3,000 to the irs. and nothing has happened, and they hav'nt called or contacted me. Do not use this company they will take your money and not follow through with their promises.

A Successful Outcome Doesn't Excuse a Poor Client Experience…read more My husband and I retained Financial Relief Law Center to help us through a Chapter 7 bankruptcy during one of the most difficult periods of our lives. While we ultimately received our discharge, the overall experience left us feeling frustrated, unheard, and unsupported. One of the biggest issues throughout our case was inconsistent communication. Over the course of many months, we received conflicting guidance regarding our eligibility for Chapter 7, particularly concerning whether my disability income needed to be included. Each time we believed we understood the next step, we were given different information, resulting in repeated delays while our financial situation continued to deteriorate. As our circumstances became more urgent, I reached out to our original attorney, Amanda, with a thoughtful email explaining our concerns. I wasn't angry or looking to place blame. I simply expressed that we felt like "just another file," explained that we had received inconsistent guidance, and asked for better communication and engagement with our case. I never received a response. Instead, our file was transferred to another attorney without any explanation or conversation. To me, that was one of the most disappointing moments of the entire experience. When a client takes the time to respectfully express concerns, I believe those concerns deserve acknowledgment. Even if there had been disagreement, a simple conversation would have demonstrated professionalism and respect. Instead, it felt as though our concerns were avoided rather than addressed. After the transfer, Rich became our attorney. Looking back, I recognize that he inherited a case that already had significant communication challenges. While I don't believe he was responsible for how the case began, the communication issues unfortunately continued. We often had to follow up for responses, and we frequently felt uncertain about the status of our case and the advice we were receiving. One issue that continues to stand out is that we were never given the opportunity to discuss whether delaying our bankruptcy filing until after completing our tax return was an available option. I'm not suggesting that delaying would necessarily have been the right decision, nor do I expect anyone to have predicted the amount of our eventual tax refund. Rather, I believe clients deserve to understand the available options, along with the risks and benefits of each, so they can make informed decisions. That conversation never happened, and it ultimately left us feeling that we had lost the opportunity to consider an approach that may have preserved a significant amount of money. To Rich's credit, after my bankruptcy was completed and despite no longer representing me, he took the time to answer several post-bankruptcy questions and acknowledged that communication during my case could have been better. I appreciated his willingness to respond and his professionalism in doing so. My purpose in writing this review isn't to question the firm's legal knowledge or the fact that we ultimately received a bankruptcy discharge. It is to share the client experience we had. Bankruptcy is an incredibly stressful process, and clients need more than legal documents filed correctly--they need timely communication, consistency, transparency, and the confidence that someone is truly listening when concerns are raised. Financial Relief Law Center has many positive reviews, which suggests that many clients have had good experiences. That's something to be proud of. At the same time, I believe the greatest opportunity for growth comes from listening to the clients whose experiences were less positive. Constructive criticism isn't meant to diminish the good work that's been done--it provides an opportunity to improve. I hope my experience, along with the experiences of others who have shared similar concerns, encourages the firm to place greater emphasis on communication, consistency, empathy, and accountability. Those changes would make an enormous difference for future clients navigating one of the most stressful times in their lives. If sharing my experience leads to even one future client feeling more heard, better informed, and better supported, then writing this review will have been worthwhile.

Just started my filing, and so far Victor has been amazing and very helpful, I was very anxious to…read morestart a BK but Victor has been very communicative and I appreciate that!

1Up Credit has really helped me get my financial life together, If it wasn't for 1Up Credit I…read morewouldn't have been able to purchase my first home! With in a year 1Up Credit helped my credit go from a 540 to a 720 now in about a year. I worked with Jasmin and she made this process so easy. I really didn't have to do much but provide her the info needed for her to work on my case. She is so knowledgeable and always available to me. I did my shopping around before going with 1UP Credit and no one was as knowledgable and made me feel as comfortable as 1UP Credit did. I would always get important updates from Jasmin about how the process was going. She took the time to explain everything and answer any questions I would have. I would recommend 1Up Credit to anyone who needs their credit fixed you get what you pay for people! Trust me.

I've tried other credit repair services but for the firstthey actually helped. Friendly and…read morediligent service. Would recommend to everyone I know.