shady sales tactics. they say you will pay less but in fact you pay because of the fees which are also predatory. DO NOT go through them.

Customer service is unable to provide any information r/t iur contract and what is being offered to creditors. I am requesting a telephone call not from customer service, but from managment as they have never been able to assist each month my husband calls for an update so that we can recieve the answers we have been asking for over 8 months. read more

I was very hesitant to use them at first, but I was desperate and in a lot of debt- over 20k and I was drowning. The best decision I ever made. My credit took a major hit for the first couple of years, but now 4 years later after everything has been paid off, I am back in the 700 range. They were even able to settle some of my debt without me having to pay anything to them. I am very impressed and very thankful for them. Anytime i had any questions or concerns I could text them and they would get back to me right away. I would definitely recommend them- they took a huge weight off my shoulder. read more

I only just signed up with countrywide debt relief last month and so far I am very unhappy. I wish I had researched my debt consolidation options before immediately picking countrywide. My husband did debt consolidation many years ago and they sent out checks to the creditors within 2 weeks. This place is different. Some of your money goes in to "a savings" while the rest goes to legal and their company. They call creditors to settle before paying out. It took me 15 minutes to call my credit card company to ask what they were able to settle with. So Countrywide is basically waiting until you have a certain amount in your savings account before they do anything. That is how I'm interpreting it. Meaning it can take years for them to settle/pay off an account. What they also do not tell you when you sign up with them is that they let your current up-to-date credit cards default and get sent to collections. So basically "we will add on to your effed up credit even though we are suppose to help it". Oh and their employee Amy called us 2-3 times a week to get us to enroll with them even though we were already clients of theirs. How that wasn't noted in the system is odd to me. And to add to this -- when she transferred us over to Debra who helped us enroll and was very pleasant during that whole process -- This time around her tone was not very pleasant. She talked to us as if we were bothering her when in fact Amy was the one who called us multiple times and we were only calling back thinking there was something urgent that needed to be discussed. She kept calling/texting again even after we spoke with Debra. I had to text countrywide to have her stop calling/texting us. Welp. Let's see how I feel in 5 years when this is all over. I will update my review then. read more

After numerous calls regarding status of my account I rece9 no response. It has been almost a year since I opened my account with no update regarding a settlement. I've requested that my account be closed and told that an account manager would conctact me. I have yet to receive a call back from the team since I opened an account almost a year ago May 20247after several request a to close my account pay them what I owe and preferred to contact those to whom I owe. NO RESPONSE OR CALL BACK. IF YOU WANT GREAT CUSTOMER SERVICE YOU SHOULD CONTACT ANOTHER DEBT CONSOLIDATION AGENT read more

I had such a great experience here. They were very professional and what they did for me changed my life. Thank you

They are amazing to work with. I would totally recommend to anyone that needs help with the debt. They respond fairly quick and answered all of my questions when I didn't understand something read more

For all current clients of CountryWide Debt Relief (CWDR), please take note of actions I recommend you undertake. For all pending or future clients of CWDR, please read carefully and heed my warning. I recently terminated by agreement/contract with CWDR for the following reasons: In June 2023, I enrolled 6 creditor accounts with CWDR with the logical understanding that my initial deposit and subsequent monthly payments would activate the services of CWDR in terms of managing and paying down the account balances of the enrolled 6 creditor accounts. Fast forward to July 2024 (12 months months later) and the following is factually documented by CWDR, Global Holdings (CWDR's trust company), and Citibank (my bank): I paid a total of $3,032 to CWDR/Global Holdings; CWDR deducted $1,886 for service fees; Global Holdings deducted $244 for service fees; and CWDR/Global Holdings paid $900 to a single creditor out of the 6 enrolled (resulting in a $900 balance still due to this single creditor). In other words: After 1 year, CWDR managed and made payments to only 1 creditor account out of the 6 enrolled. After 1 year, I paid a total of $2,130 to CWDR/Global to pay off $900 of debt to a single creditor! $2,130 + $900 = $3,032 I paid to CWDR/Global. Exactly 70% of my total payments to CWDR/Global were deducted for service fees and 30% went to reducing my debt! Important questions: Is this debt relief? No! Is this debt reduction? No! Is this debt enhancement? Yes! Is it illegal business activity? Read onward. Regarding the CWDR Debt Resolution Service Agreement/Contract that each current and past client signed, it is a lengthy 41 page document, and it is rather obtuse by way of detail. We each know that CWDR did not force us to sign this agreement, but I am confident that each one of us signed this agreement for the purpose of debt resolution/reduction, not debt enhancement. (The reason I call it debt enhancement is that it is factually clear that I incurred $2,130 of new debt to pay off $900 of old debt). There is no need for me to get into the details of our signed agreement/contracts because it will need to be examined by lawyers in the context of my circumstance, which is very likely the same circumstance for hundreds of current and past CWDR clients. With respect to my previous rhetorical question of "Is it illegal business activity?", I pose the following questions: 1-Have any of you automatically received a monthly statement via mail/e-mail from CWDR/Global detailing your monthly account activity and balances? 2-Upon signing your agreement/contract, did CWDR automatically provide instructions to you about how you can access your monthly statements? 3-If and when you were able to access/view/download your monthly statements via CWDR/Global Holdings, did you notice data columns that were titled CREDITOR ACCT. 1234 and CREDITOR ACCT. XXXX (creditor = name of your enrolled creditor; acct. xxxx = any four numbers) with debits/deductions underneath? For #1-2, my answer is No, Never. I had to inquire/ask after 5 months of making payments. For #3, it is logical for one to understand that the debits/deductions were being paid into a trust for future payment to that specific creditor. However, the fact is that these debits/deductions were being paid as service fees to CWDR. See the attached Table I created for my circumstance. See the Totals of $2,130 and $900 at the bottom. Additionally, see the attached CWDR Year-To-Date (12 months) Statement. The dollar amounts on the Statement match the Table. On the Statement, notice the Descriptors used, several of which are misleading or inaccurate. BOTTOM LINE: CWDR is simply dealing with your enrolled creditor accounts on a one-by-one basis and earning substantial monthly services fees (in total) from a prolonged process. In my case, the single creditor that CWDR supposedly spent one year "managing" had offered the same settlement offer to me that CWDR states they secured. In other words, I could have paid the settlement offer and saved $2,130. IF YOU ARE A CURRENT CWDR CLIENT, PLEASE ANALYZE YOUR STATEMENTS IN A MANNER SIMILAR TO WHAT I'VE DONE. IF YOU ARE A CURRENT/PAST CWDR CLIENT WHO HAS EXPERIENCED SIMILAR CIRCUMSTANCES, PLEASE REPLY TO THIS POSTING SO THAT WE CAN FURTHER COMMUNICATE. On a Final Note, I already know how CWDR will respond to this posting. They will cite the lengthy 41 page document that I signed and state that the single creditor I mention had filed a court hearing against me. Both statements are true as statements, but they do not legitimize or corroborate the resulting financial circumstances that in effect became unwarranted debt to me and illegitimate revenue to CWDR. read more

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Countrywide helped me every step of the way. I am so thankful for their help and I'm so thankful to finally be debt free.

It's an awesome company. Great service. Honesty and integrity they have. Fast. I recommend him highly!!! read more

CountryWide Debt Relief - Harry - Debt Relief Services Near Me - Irvine, California

I used CountryWide Debt Relief after I found myself in so much debt. CountryWide Debt Relief walked me though every step of their program and always answered all of my questions and kept me informed of what was happening with my case. I highly recommend CountryWide Debt Relief to anyone who like myself, was in debt. Now I'm debt free! Thank you again for all of your hard work and helping me through that tough time! Now I get a fresh start! read more

I have recently received an advertisement from Country Wide Debt Relief. I have a few problems with the advertisement because: 1. It looks like an official document, saying I had been sued, giving the case name, case number and court. 2. I called them (Country Wide Debt Relief) three (3) times, and after three (3) minutes and thirty-one (31) seconds, guess what they did! They did not connect me to someone as they said they would, kept me on the line, something! No, they hung up on me. 3. I looked up the case number and they got the court wrong. 4. I called who I was "in debt" to; they had no record of me. 5. I looked up the case once again but instead using my DOB, and first and last name, and there were no cases filed against me. 6. Also this might just be a little bit nit-picky, but their QR code they gave me didn't even work. I have a problem with this because this document caused me to have serious anxiety over being sued, when all of my credit debts are paid for and known. Also I am not the person getting sued. This is a predatory practice as many older people, and younger people, who are new to credit and in general the world of finances can get easily tricked by this. Because of this advertisement which caused me serious stress, I will not be using their product offered, if this is the type of predatory behavior they engage in just to advertise to new "clients". *Update*: I did receive a text nearly 2 hours later after calling, but at that point since I had thoroughly proven that the lawsuit was not against me, I replied, to what I suspect is an autogenerated text, to stop texting me. read more

I'm so thankful I went through them to take care of all the debt i accumulated over the years. They told me it would take approx 5 years to complete the program but actually I was able to finish it in 3! Highly recommend! read more

They took care of all my issues and even handled my court stuff. I felt protected the whole way through and they made the whole process super easy! If you have debt I recommend contrywide debt relief! read more

Country wide is the best debt consolidation...they helped me out get from debt. Thank you country wide.

Signed up with country debt relief for 7 accounts a year ago. Ask first it was difficult to commicate. I started settling all my account with the help of Mary. She assisted me and one of the most knowledgeable person in the company. My review is solely base on the excellent experience I had. Its was a pleasure doing business and its the individual who helps build the company. read more

Debt sucks. I had a credit card that went into collections and then was placed into a lawsuit where I was being sued for the balance of $3505.34 (Thanks BofA). I started to receive ads in the mail for help with this and I received one from CW Debt Relief and I was hesitant to call, but I knew I was being sued and had a limited time to respond to my court case. I was contacted by a gentleman named Mark S who asked about the case against me. He was extremely knowledgeable, prompt, and kind through the entire process from beginning to end. He provided me with costs, a re-payment plan, and assured me that if I went with his company, they would represent me in court. However, I spoke with my girlfriend and she said that I would be probably re-paying over the actual amount owed, because this company is a business after all. So I called Mark again and asked him about that. He said, "Sure, you can use us and we will re-coop the costs for the bank, but of course you are not forced into using our plan." I asked him what I should do and he suggested that "sometimes, the lawyers (on behalf of the client) would settle for a lesser amount than the aforementioned $3505.34. And I could simply call their lawyers, ask for a 'settle out of court' number, and if it is less than what was on the paperwork and the suit, to take it." So that is exactly what I did. I called, had it lowered to $2700, had the lawyers fax me a copy of the settlement number, and borrowed money from family to repay the debt. I phoned Mark and he was very pleased to learn that I had contacted their lawyers and got a positive result. If anyone can attest to being behind on debt, I can. Given the situation, debt nearly forced me into bankruptcy and that is not an easy decision to take. If you are in a situation where you need to consolidate debt, or are behind in payments, or even worse, being sued for old debt, do not hesitate. TAKE CARE OF IT TODAY! I am resting better and I will finally have another debt monkey off of my back so I can move forward with my life. I am truly thankful that I spoke with Mark and would highly suggest speaking with them. Even though I did not use their services, Mark was an outstanding service rep and provided me with every detail I asked via email and telephone. All within the same day. I hopefully will never have a situation like this again, but we are all are carrying some type of debt. Would highly recommend to anyone! read more

I will make this review short for whoever out there doing research on debt relief programs: Country Wide Debt Relief is legit. My debt was reduced to about half of what I originally owed. They did all the work in consolidating my debts and finding a resolution to my lawsuit filed by debt collectors. My experience with the people I spoke with was outstanding. They were very professional and sincere. I get that there are a lot of frauds out there and to be honest, I was skeptic at first. Country Wide Debt Relief proved that they are legit by being very honest and transparent through every step. I received emails and calls every time there are updates or changes. I already recommended them to some of my friends. read more

I wanted to update and give a 5 star, despite all the comments about them not getting a hold of you and so forth just wait patiently people are working and any job that has a high customer service call rating would be hard to keep up during busy times trying to help talk your creators down a cost. I still see that they do good with there customers and yes sometimes its hard to get a hold of them but you are not the only person they talk to so you have to keep in mind that there are a bunch of other people they are helping... Thank you again. read more

Would give zero stars if I could. One of the worst years of my life with this company they make you think they are going to help but they are just as bad as the debt collectors. They charge you fees up the ying yang. With them over a year gave them 400 a month and they took almost all of it in fees over 3500 in just fees. Save your money they a wolves in sheep clothing. Find a better route to get out of debt they will just keep you there for years. I am just starting school and going to be paying school 570 a month I called and asked them if for the time being could you please lower my payment, they refused to. SO i canceled then they charged me in fees exactly what was in my escrow account. Being with them for over a year they paid off one thing for 350 bucks.SAVE YOUR MONEY GO SOME WHERE ELSE. read more

There are no words that can describe how much we appreciate this amazing company, they have exceeded our expectations. I fell ill and could no longer work and was in dire straits, they were able to help us lower our monthly bills and get our head above water. Tom has done an amazing job along with multiple others. THANK YOU! Angela S. read more

My husband and I had a bunch of credit cards that went unpaid while we were in financial trouble. After we recovered our footing, the debts had more than tripled with penalties and fees. We always wanted to repay our debts but could not do so individually. We were referred to CountryWide. They first took care of an impending judgement right away and took on the rest of our creditors to reduce the amount due and settle. We had a workable monthly payment and they even allowed me to skip a payment if we had emergencies come up. We completed the program in less time than they originally stated (less $). We are very please to have settle our debts. I would recommend CountryWide. They were very professional and delivered better than promised. read more

I have never been sued before, much less by my own bank. Kosh was able to answer all of my questions, and then some. He is a true asset to CW Debt Relief. While i was able to work things out thru my bank, I'm happy to have started this process with Kosh. read more

I am a legitimate client of CountryWide and I have been in their program for 3 months now. I was very skeptical at first. I joined and I have already received 2 settlement offers! I have even had unexpected things come up and they have graciously allowed me to skip a payment. They really do work with you and work for you. I have already recommended this company to a couple of people. But I figured Yelp was a better place. Manny, Mark and Mary are all working so hard and they really have put my mind at ease through these tough times! I swear to all of you that this program exists and I cannot wait until I am finally debt free! read more

My husband and I had the unfortunate luck of getting in debt way over our head. In three years, Country Wide helped us pay off close to 100,000 bargaining with the credit companies and lawyers. In the end, we only payed 37K and got our credit back to good standing. Our case manager, Tim, was there every step of the way to help us with any questions or issues that came up. It was a painful process and he made the process livable and understandable. thank you Country Wide Debt Relief and Tim for getting us out of our predicament that we plan to never be in again. read more

I feel as though my money has been taken and nothing to show for it. Communication is poor and expected via email since calls go unreturned. My rep changed more than once so I never knew WHO was actually working on my account. I was recommended debt settlement as opposed to consolidation which now I see was a grave mistake for my credit. After several months of payments, I decided to cancel because I was not being looped in on what was happening other than visible lowering scores. Of course when I inquire about money paid in total, I THEN get a simple explanation on how none of the money I paid 2/mo will be repaid to me...75% of it went to 'fees' which were never explained nor was I notified about as they incurred. Very sneaky way to do business. Please be careful when dealing with companies promising this and that and keep on them about every detail or things will go south, fast! read more

Well done Countrywide... Recommended 100% I am finally debt free ... No more calls from creditors, no more worrying where the money is going to come from to pay back. I am so happy. I was kept informed of all actions done on my account. Some Loans were forgiven; some were negotiated for a fraction of the total owed... Company is very professional, helpful and understanding. I do not hope to have to do this again at all... No More Credit Cards for me, read more

Best debt consolidation company. Customer service is great and they really care about helping people get out of debt. They are honest and provide many debt relief options. read more

Country Wide debt relief helped me with a lawsuit a few years back and thank god they did! They helped me throughout the whole process and I was able to pay off my debt in small affordable payments. I honestly don't know what I would've done if I didn't have this crew on my side! I would definitely recommend them to anyone that is needing help getting there debt in order. Sincerely, Ana S. read more

I am very happy that I chose Countrywide to handle my debt negotiation. I have been in the program for over a year now and am beginning to see the light at the end of the tunnel. The customer service is amazing. I have had the pleasure of corresponding with Antonio A. who always responds in a timely fashion. Antonio's responses address my questions and take it a step further so that I am very informed. Thank you Antonio and all of you at Countrywide. read more

I hope these people are doing a correct job. I'm using them and only at the beginning they were super helpful and professional. After I enrolled they are rude. Just hope I finish this program and never deal with them ever again .Any one recently had a good experience please go on here and let us know. It would really help out. And yes regret them so bad . read more

Don't congratulate me, Im still in debt but I will never make a huge mistake of signing up with Countrywide again. I felt I was conned and treated unprofessionally. How? When I was checking my accounts ,I noticed something not right. I know bec this is not the first time for me. The first company I dealt with was very professional and thorough with me until I completed my program. I don't know why I called Countywide instead, a decision I regretted but its was learned lesson for me. When I decided to cancel my account , I called Cw about it , they told me I dont need to cancel because my accounts already been canceled. My question was when it was cancelled bec I didn't received email or notices in the mail that it was. But they still continue taking out money from my the bank. I called the bank where I deposited my payments to Cw , the bank said no one from Cw cancelled so they still continue taking money as I was continued having auto payments. I believe in Karma, although they pretend to help but actually legally robbing you of your hard earned money. So please, don't deal with Countrywide . read more

A little background about myself: I chose to be a single mother at 20 years old, graduated from college at 23 and worked hard to become independent and debt free. There was just one problem... I owed way too much in credit cards and they were eating me up alive lol. (True story). It got to the point where I had to choose food over paying my bills. The interest was so high that the minimum payments didn't make a difference. CountryWide not only help me negotiate my debt but gave me a second chance. Their patience, courtesy and knowledge gave me the confidence and peace of mind to look forward to a Future. read more

I am currently a client with Countrywide Debt Relief. I've been a client since January of this year and they have been on top of my account. I currently work with Customer Service Rep Antonio A. and he is GREAT. He is very efficient and super sensitive to my needs. You have the option to call the 800# but being able to communicate through email is THE BEST. I highly recommend them to anyone trying to get their debt in order. read more

The customer service provided was execellent. I especially want to thank Mary for her guidance and support along the way. This program is very helpful in eliminating debt and they help you stay on track! Thanks Countrywide. read more

First time I called , I was a little skeptical , I found out about them from a flyer in my junk mail pile,so I waited. Then the day before I had to put some court papers in because of a credit card suing me I called them, and countrywide debt relief was able to handle everything from there. I made payments to the company and they took care of court papers and my creditor. I had less then 2 days to handle to court order and they were able to stop all charges read more

I found out about countrywide by my friend Jenny Montoya who is employed there. It has only been a little over a year and they have already settled two of my accounts and are working on the third. The fees are reasonable and the customer service is awesome! Would definitely recomend them to friends and family who are looking to settle their debt. read more

They helped me to resolve my credit issues and were always willing to listen to my concerns. They're very professional and do an incredible job helping individuals get back on track with their finances. read more

The team at Countrywide Debt Relief LLC was always courteous and helpful via telephone or email correspondence. Most notably, Camy Leon. If I had any questions or concerns, she'd try to resolve it as soon as possible. I recently moved from Los Angeles to Louisiana last year, and was unemployed for nine months. Camy was able to postpone payments until I found a job. It was a huge relief when she obtained the approval! I really appreciated that she went the extra mile. I wish more people in any industry, would follow her lead. I felt as if I was her only client at times, considering all the time and effort she'd put into my case. I hope her superiors offer her financial compensation for a job well done. Moreover, thank you to Mary S. for negotiating my debt to half the amount owed! You are a rock star! It is a wonderful feeling not having looming debt over one's head. Words cannot express the gratitude I feel towards you and your excellent team. I first spoke to Nelson initially, he told me he did not want to hear from me again, once my debt was paid off. He had former clients return due to additional credit card debt. I've been living on a cash basis for the past two plus years, so I don't spend beyond my means. It's been difficult, since I was a consummate shopper for many years. Lesson learned. Lastly, I'd highly recommend Countrywide Debt Relief to all that are considering their options. If you have a few credit cards and are struggling with payments, call Countrywide Debt Relief! You won't be disappointed. Sincerely, M.P. read more

CountryWide, did a great job in negotiating a settlement of 20 cents in the dollar, for a big commercial loan i had. Richard was very professional and informed me of all offers made, and CountryWides ability to settle. i would recommend this company, for both personal and commercial debt relief. Their fees are also very reasonable, for services offered. read more