Great service! Owner of the shop is a nice guy and is willing to help you make your dream ring for…read morea fair price. They are very patient and accepting of revisions and changes. I used them to custom make my fiancées ring and my ring a little bit ago, and the result came out better than I could have ever imagined

Visited because I had a pin in my metal band wear out and they were friendly and fixed the watch on…read morethe spot. Would come back if I had a watch repair need!

Always a quick and accurate re ppl air or adjustment. Good prices. Closed on weekends tho'.read more

Update: I was able to get one of my necklaces back by calling the Bradley Co sheriff, who made…read morecontact with Jason and retrieved my necklace from him and returned it to me. However, Jason told him he has "misplaced" the other one.

Jason is the only person I have ever done this type of business with hands down! My reason being is…read morethat he has always been very honest and makes me a priority to give me the time to look through whatever scrap I bring in no matter the amount and he is always and never has a attitude... he's knows what he is doing and he is pretty much the shit if you ask me..thanks for being you Jason you've been highly appreciated

They always seem to have the oddball battery that I need. They will also accept my old batteries…read morefor recycling. I really appreciate that.

I went today for assistance with a key fob. Austin provided excellent customer service. He was very…read morefriendly and knowledgeable. I highly recommend this location and will be returning for service.

Abdul is a professional dedicated to helping customers enjoy the precise features we want, within…read morebudget, and using the company's special offerings. Abdul helped me save over $600 today while increasing my phone to the Samsung s25 FE. I am grateful for his technical savvy and kindness.

Wednesday, January 3rd. The young hispanic man on the clock…read morewas calm and respectful. I appreciate his help in setting up my new phone. However, the overweight hispanic girl with dark curly hair was the opposite of hospitable. I was feeling under the weather, so I leaned on an empty countertop while I waited to be helped. She came from the back from and aggressively said "EXCUSE ME" then proceeded to make sly comments to her friends in spanish... not knowing I also speak spanish as I am half black and half dominican. Regardless, I didn't say anything and I apologized and stepped to the side while I waited my turn. The gentleman assisted me and I thanked him for his patience. As i left, I watched the aggressive heavyset hispanic girl and her friends smile as i was leaving the store

Driving across the country my phone stopped charging. I was facing having my 9-year-old guide me…read morefrom Tennessee to a small farm town in New Jersey. I went into this T Mobile and the two guys working there helped me quickly to get everything I needed to continue my trip. They were so nice and had many options, letting me know pros/cons of each choice. Excellent customer service and smart trouble shooting. All 5 stars. Thank you!! I made it across the country safe and sound :)

The first week of June of this year, my husband and I went into the store. We were told we could…read moreget free tablets. We were told there was no monthly fee on them but we have been charged a monthly fee on each of them every month since, despite the manager telling us she would fix it, twice. Ever since, we have been charged a monthly fee for each tablet after being told there was no monthly fee. I tried four days after we got the tablets, to turn them in but they would not let us, saying they would fix the problem. We have tried to turn the tablets in twice since then but they refuse to take them back saying they will fix the problem. Still, the problem is not fixed. Also, they have you sign documents online and will not let you see what you are to sign and will not give you a copy of what you signed after, either, so you have no idea what you are agreeing to. I also purchased a phone that I was told had a 13X camera on it. The phone only had a 6X camera on it. It was swapped out for another phone that was supposed to have a 13X camera on it that cost twice as much but it only has a 10X camera on it and it does not work correctly. I have tried twice now to get it replaced but they will not replace it, so far. We also got their home internet. The home internet did not work at our house and was turned back in to them four days after we got it. They stuck it in a back room and never took it it off our bill. It was over two months before they found it in their back room. Then, I had to personally take it to UPS and mail it to the main office. It arrived at the main office according to tracking on the package but it is still on my bill. I have had to make numerous trips to both the Lookout Valley store and the Signal Mountain Blvd. store to resolve these issues and still this has not been straightened out. Numerous times I have been told managers will be at the store only to arrive at the store to find they were never there and will not be coming in, are not coming in after all or they have left early knowing I was on my way. I have left messages at the store to get a call back because the manager was too busy to talk to me and I was never called back. I have talked to the customer service phone number and they refused to fix the problems, saying I have to go to the store to get them fixed. In five months with numerous trips to the store, nothing has been fixed like I have been promised many times it would be. I am still having to run to the store every time I turn around and nothing gets fixed. I am ready to pull my hair out. I recommend using another service.

We have taken our phones to both locations (Ringgold and Hixson). Each time the phones have been…read morefixed and done so as quickly as is possible. Each time we have had a different person assisting us and they have gone above and beyond in their help. We highly recommend IPatch!!! The only negative would be lack of parking!!! :)

My relationship with IPATCH started with a crushed touch screen on an older laptop... repaired…read morebeautifully, then they replaced its battery, then the cell phone battery. Now I have a new laptop with issues, only place I even considered was IPATCH. I have every confidence that it will be resolved in the same manner as my other repair needs. Friendly atmosphere, nice people who really know what customer service means. Nice to find nowadays!

I went in on two different days and the entire time I was in the store nobody asked if I ever…read moreneeded help with anything. In the acoustic room an employee (older guy) was playing and singing with his friend so loud I couldn't even hear to check if the classical Taylor I was interested in was in tune. I went to the pro-audio to buy an sm7b,stand, cable and still nobody acknowledged my existence let alone speak to me! The store was not busy either time! If I can't get help making purchases I know I wont get any help if there are problems and I need to return! This store needs customer service help desperately! I never have this problem online with BHphoto or sweetwater! Was gonna try to give the in-store guys a chance.

Awesome Service, Good Selection, Good Prices!…read more I got really good recommendations from the gentleman pictured in this review. I came in not 100% site of which product I wanted and he narrowed it down a bit and then pulled out something I hadn't even considered which was even better for my purposes, so outstanding work my good man! There was a good selection of speakers to choose from. Do they have everything? Of course not, nobody does but it is a good selection. They can also get other stuff in from their website too. Guitar center always seems to have a decent price on products. This location isn't as large as Tempe Arizona but they have crammed as much as possible in here and as mentioned the service was great with my guy. All in all this is a good place. What are you waiting for? Get in here and get some new gear, you know you want to!