Five-Star Review I want to leave an outstanding review for US Safes and specifically Neil Grammatico. Out of the blue, I knew I was in the market for a quality safe to protect important valuables, so I gave them a call. From the very first conversation, Neil was absolutely amazing. His customer service was top-notch, knowledgeable, and never pushy -- just honest and helpful. I ended up spending close to $2,000, and what really impressed me was that my safe was delivered to my house just two days later. The delivery itself was smooth, professional, and handled perfectly. No stress at all. I went with the Sports Afield Haven Series, and I am absolutely in love with this safe. The quality exceeded my expectations, and everything turned out exactly as promised. I'm a business owner myself here in Riverside, and I truly appreciate exceptional customer service when I see it. Neil earned my trust simply by the way he communicated and handled everything -- and that trust paid off 100%. From start to finish, the experience was flawless. If you're looking for a safe and want to deal with someone who genuinely cares, stands behind their word, and delivers exactly what they promise, I highly recommend US Safes and Neil. Impeccable service all the way around. read more

U.S. Safe Company - Safe Stores Near Me - Murrieta, California

Neil was very helpful and knowledgeable in helping us chose my sons first gun safe. The purchase and delivery/install was very smooth and professional. His pricing was very competitive and we will definitely be buying our next safe from US Safe! Highly recommend read more

We recently bought two safes for our kids .....the gentleman in there had a great selection of safes and helped us pick out the exact one to serve there needs. I would recommend EVERYONE have a safe, even if you don't have jewelry or guns, it's SO important to protect your important papers, passports, mortgages, licenses, etc...... ANYTHING that would be difficult to replace in the event of a fire. We have a friend who recently found that out when they lost their home in the recent fires. AND MAKE SURE YOU BOLT IT IN !!!!! read more

U.S. Safe Company - Safe Stores Near Me - Murrieta, California

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Excellent service provided at an affordable price. Prompt delivery and installation was professional and on time. I highly recommend this company. read more

A SAFE PLACE. Perhaps people are noticing that they are being sold a price. However, a price won't do vacuuming, protect valuables, come out and do a repair, (without additional insurance-prepaid) or even prevent me from having to purchase another similar product in 2 to 3 years instead of 5 to 10 or more. This is why my purchase for a safe came from U.S. Safe in Murrieta. It's a BALANCE between cost, service, and product reliability. Yes, the PRICE was similar to Walmart and Amazon, because there was an extremely negligible "scratch" on the side. I had the safe delivered and setup. SERVICE: folks were on time, friendly, helpful, answering all my questions, with a quick start to finish setup; it was worth the extra $100. The brand of safe has a history of reliability. COST VS SERVICE- I've noticed, particularly at Amazon, that reviews of what I considered reliable-over-time products is declining, in some cases quickly. While I spent a little more than I would have online, I did NOT have to deal with possible issues of damage of something left at my door, and deal with phone service personnel, possibly, from another country (accents are sometimes hard to understand). I was aware of the condition up front. I did NOT have to pay 'extra' for insurance. U.S. Safe in Murrieta already made sure it was functional. SERVICE- I know if I EVER have trouble, all I need to do is call! They are local, with no scheduling through 3rd party insurance providers who may or may not be reliable, and with whom, if something is still not right I have to jump through the hoops all over again, until the extended contract expires! Then, I either buy another or find a local repair person/company to come to my home anyway. When rapport is already established, it's easy! LASTLY- purchases at local businesses, particularly in smaller communities, help maintain the financial health and viability of the city, which support local programs with their tax dollars. read more

So glad we were referred to Neil here at U.S. Safe Company. We found exactly what we were looking for. Neil answered any and all questions. Our main concern was to find a safe that could withstand a fire he was able to give us the right recommendation. His customer service is fantastic, he offered us some options to have it delivered. We decided on just putting it in the back of our truck . He was kind enough to get loaded on the truck with his forklift. So if you're looking for a safe, you know what you want and are ready to buy definitely go check them out. read more

Great service owner is very nice. Everything went smoothly. Was very knowledgeable and listen to my needs plus all his mountings are cool that are mounted in the store even the meerkat. read more

I was looking for a safe and came across this place in Murrieta and I'm glad I did because Neil the owner opened my eyes completely!!! He educated me on safes, manufactures, and delivery companies. Neil didn't pressure me to buy and I really appreciate that because I'm more likely to buy from him. The shop is a nice size with several safes to chose from and I'm sure he can order some too. He had safe brands from Cannon, Heritage, and Pentagon. I had great experiences with Neill so when I have enough firearms I'll be here to pickup my Cannon. read more

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Highly recommend buying a safe from U.S. Safe Company! Neil Grammatico made selecting a safe easy! He took the time to explain the safes I was interested in, answered all my questions and gave me more feedback on each safe! Neil cares about his customers as much as he cares about the safes he is selling. These are great safes on the sales floor! Thank you Neil for making this such a great experience! I absolutely love my new safe! Semper Fi, Eddie Little U.S. Marine Retired read more

We recently bought a large safe from US Safe Co. The service was excellent. There were plenty of safes to look at in order to make an informed decision on our purchase. Neil was very knowledgeable and helped us pick the right one for us. Everything went smoothly from purchase to on-site, white glove delivery. We highly recommend this company for anyone looking to protect their valuables and important papers. read more

This is the second safe we bought from U.S. Safe Company. The first one was purchased about 20 years ago and we wanted to upgrade to a newer model. Neil was a pleasure to work with. He was friendly, knowledgable, helpful, and created a no-pressure sales environment. U.S. Safe Company has a wide selection of high quality safes and fortunately for us, is always a one-stop for safes. Delivery was seamless. The icing on the cake was that Neil facilitated the removal of our previous safe and coordinated donating it to a veterans organization. Highly recommend! read more

Fast forward a couple years, and I needed a couple more safes. I called Neil up again and went down to his showroom, which made picking the ideal safe easier. Once again it was a pressure free sale, went in thinking I wanted another heritage safe, but ended up getting 2 of his Winchester models. Aain Neil went above and beyond to accommodate my needs. And set up the shelving for me, he also installed the hardware (motion sensor lighting). Ordered an additional horseshoe shelf, and called the moving company to expedite the shipping process. I will continue to purchase from Neil because of the quality of his products, and Neil himself. I only wish I had a bigger house to put a few more in. My passion is shooting and I know my firearms are safe and secure. Thanks again Neil, Katie and I are extremely happy with the 2 Winchester safes we purchased. read more

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Me and my family stopped by U.S. Safe Company a few days ago. We were in need of a new safe. We were greeted by Neil. He was very welcoming. Made us feel right at home. Long story short. We bought a the safe we were looking for. I recommend U.S. Safe Company to all. read more

Highly recommend this place. Nice friendly, personal service, very helpful and conscious of your needs and budget from showroom to home delivery. Wish we had more businesses like this. read more

Excellent service from start to finish and Neil was a pleasure to work with. He walked us thru a selection of gun safes that fit our needs then after we decided, delivery was set up to meet our schedule. I have been shopping for several weeks and U.S. Safe Co. Is the perfect fir for us. Excellent value with small town service, a nice selection and a flawless delivery. Thank you Neil! Jim and Dorethy read more

One of my best friends referred me to US safe Co. for purchasing a new gun safe. He had bought one last year and was very happy with it. So I drove down to his place and we went over to US safe and looked at his inventory. I ended up purchasing the same gun safe as my buddy did last year. Neil who is the owner, turned out to be a great guy! I just had it delivered this past weekend and installed and I am very pleased with it. Neil is a down to earth person which made the purchase all that much easier. So happy that I went with him instead of going through one of the big companies, even though it was over 100 miles away from where I live, but it was well worth it. Once again thank you Neil for everything. Just to let you know that he called that day that it was being delivered and bolted down and wanted to make sure things were going good. He also called me today to check up and see if there was any hiccups with the delivery or any questions I had. I told him everything's great and thanked him once again. So if people are out there looking for a great deal then Neil would be the guy to get in touch with. read more

You can never be too safe when you have firearms or valuables! I learned the hard way. Don't let that be you! My search lead me to U.S. Safe Company in Murrieta and they had a large selection to choose from. The salesman, Chris was very informative and taught me a lot about the different features which made it easy to buy the right one for my needs. The owner, Neil set me up and the safe was delivered the same day. What great service and they even set it up for me and made sure I knew how to operate everything before leaving. No more worries. It's tough to find such wonderful customer service and sales these days. I highly recommend buying from U.S. Safes on Ivy Street In Murrieta. You will be glad you did and sleep well knowing your things are locked up! read more

Neil and team were excellent! Bought a safe on Saturday over the phone and it was delivered on Tuesday. I would highly recommend US Safe!

Great experience!!! Extremely helpful and knowledgeable. Spent the time to talk to us about different models, features, etc. excellent customer service! read more

there are several reasons that US Safes has been in business for so long; in my experience, customer service almost always trumps price - but US Safe HAS BOTH!! We bought s small safe (24" Wasatch) for our closet. Neil was awesome to deal with and he even loaded the safe into my truck. when we took the safe out of the box, which the cardboard was crushed and torn on the front, my wife noted what appeared to damage to the safe. No doubt this happened somewhere in the shipping process. I contacted Neil and sent him pictures. Working with the company, Neil determined that the "damage" was superficial and did not affect the operation or security of the safe, it he offered to replace the safe or refund my money. we decided to exchange the safe and, because we are extremely close to his shop, Neil even had his son drop off the new safe and take the old one. He did not need to do any of that, but he did so without question. Thank you to Neil and his son for the great customer service! Rob G. read more

If you are looking for a safe of any size, shape or price, this is the place. Neil is super helpful and knowledgeable about his products. The quality and price of his products is superb. Don't waste your time at a big store, the quality just isn't there, nor is the customer service. Neil's safes are much nicer and have features that most don't offer at the same price point. He even let us borrow a dolley to help get the nearly 500lb safe into its resting place. Costco doesn't do that! Would recommend to anyone! read more

Neil has been completely upstanding through the sale, shipping to Mexico, and some very specialized service I needed 18 months after the sale. He's taken the high road at every turn. I bought two CA-40s in the spring of '19. I arranged cross country shipping myself and the despite Neil's great packaging job, the carrier damaged one. The carrier admitted fault and paid up. Neil was immediately right there to help, shipping me replacement parts, and bringing his locksmith into the picture to consult with the local locksmith. Neil answers all my calls and texts, connects me with his network of experts, tells me the truth, and consistently takes the high road. I've had to arm wrestle him to charge me. I can't remember a time I bought anything from someone I'd recommend as much as Neil. read more

Neil is the best, I bought my fist cannon from him and it was priced very competitively. I was very pleased with the purchase and his help choosing the correct one. I was recently burglarized so I purchased a smaller one to keep in my bedroom and again I found the best deal through him. Hands down best customer service. Great small business to support. read more

I recently purchased a Cannon Safe and am absolutely thrilled. I spent (wasted) my time checking out a few places and was thankfully referred to Neil at U.S. Safes. Neil is awesome! He is caring, highly competent, and extremely courteous- a consummate professional! On a personal level, I was deeply impressed with his honesty and patience. He answers your questions and does not press or stress you to buy anything - the quality products sell themselves. If you are looking for a quality, affordable product with a pleasant, hassle-free experience, go see Neil at U.S. Safes! You won't regret it! read more

Had a wonderful experience with Neil and U.S. Safe Company. He is extremely knowledgeable and as others said he did not push the sell just gave us a lot of information and showed us a variety of safes that would meet our personal needs. We left and with in a day had made the decision to come back and give our business to Neil. It was well worth it. We were able to get exactly what we needed and had it delivered on our schedule. Will definitely recommend U.S. Safe Company to everyone and will be back with any further safe needs. Thank you! read more

Hello Readers... If you are like I am, you've spent a boat load of time researching safes in order to protect your guns and other valuables and documents from the scourge of society that feel they have an entitlement to forcibly enter your home and steal from you! Hopefully after you decide the fate of those valuables, your travel will lead you to US Safe in Murrieta. One of the traits I value in a vendor is when I see a sales person that not only "knows" their products, but is "confident" in their product. The final trait that I evaluate in a vendor, is whether or not the salesperson recognizes that the products I am actually being shown meet my needs. Any "Big ticket Cost" item is like a pair of shoes... "It needs to "FIT" you! This is something that I generally figure out relatively quick because "that little voice of common sense" in my head, tells me if the products I am being shown, meets my needs. I expect the sales person to listen closely to what I want and what my price range is/or can be (if necessary). I'm not just another "Sale"... I (and my family), are people that will be effected by the encounter and possibly the purchase! Neil is a knowledgeable salesperson and ensured that his product fit my needs and was willing to forego a sale if he didn't have what I needed. I have a world of respect for those who will value my family over a "Sale". After a few trips to check and recheck measurement of the safe as it related to my home and the wall it would rest against, I discovered that Neil had already know that my concerns for walls, hallways and corners were already factored in, but he let me figure it out for myself so "I" would be comfortable with "Me". Neil already knew it would fit... he just validated what I needed to find out on my own. NO PRESSURE... just SUPPORT! ( I'm sure he 's seen customers like myself a million times). Neil didn't spew forth the scoop he already knew in order to secure his sale... he recognized my need to go "fishing" for measurements and "Peace of Mind", so I could end up recognizing that my duty to "Make Sure" was an experience where I recognized that by "Going Fishing for myself" ... I would be content in knowing that I had just "Fed Myself" and my contentment came from the teamwork he made sure the sale would have. My safe was going "Inside" my home (instead of the "Garage" that lots of folks de ice is best. The safe delivery would entail hallways, carpets, hardwood floors and pesky turns at corners. The safe I purchased didn't review the floor plan of my home... It could care less how the home was built, it only knows it is 850 lbs. and will walk hand in hand with gravity if given the chance. Luckily, the challenges that Neil faced with my "Shopping, Questions, Purchase and delivery" of the safe, fit perfectly into his business integrity and professionalism. He ensured that my delivery date and time was "Spot On" and his delivery team were equally "Squared Away and On the Ball"! The Delivery was challenging (with an 850 lb. steel box providing no assistance whatsoever)! Ha! The safe was moved into place perfectly by Neil's crew and despite the safe attempting to leave its mark on the paint on my walls by using gravity and 850 lbs. to its benefit... Neil's crew made sure that the paint "Touch Up's", I knew I'd end up having to do, NEVER occurred. The delivery end result was a PERFECT landing and assembly of small parts went quickly. That's because Neil ensured that the tasks involved with my purchase had the necessary "preparation" and "intervention", invested into it. The protection of my family's property and important documents from the fingers of "Bad Guys", became increased and better secured because of Neil, his product and his team. My wife and I are VERY grateful and appreciative of US Safe and Neil. I absolutely LOVE my new safe and am confident in its operation and ability. It was a great purchase experience and will be one I will remember for years to come... and will end up being a product that will serve my family for years to come as well. Neil treated the transaction as if it were a purchase he was making for "His" family. Neil put himself into the shoes and needs of my family and through that commitment, showed me values that I had thought most sales people in California had long forgotten. He showed "Integrity" and "Team Values". As a former United States Marine, I was reminded that these values DO exist...(at least at US Safe in Murrieta they do). With Neil, he showed me that "Semper Fidelis" (Always Faithful), is ALWAYS practiced and ALWAYS valued. If you are in need of a safe, Neil is the guy... and US Safe is the place! After all... How often can a buyer of "anything" in California say that their transaction experience with a product was " Perfect"? Thank You Neil... read more

I purchased a safe from US Safe from a Costco promotion in November 2014. I purchased it because I was planning to go on a one month vacation in December. When I purchased I was promised two things: (1) It will be delivered with 3 weeks. (2) The gun shelves will be replaced with regular office shelves. But none of these promises were met. The safe was not delivered or nobody called me in 3 weeks. I had to call Costco to report the issue since I have already made the full payment. Finally the safe was delivered before I went on vacation but I had to pay more to get another model since they didn't have the model I purchased at Costco. The safe was delivered with gun shelves but I was told that they will send me the regular office shelves before I leave on my vacation. Now 3 months have passed and I haven't got a call or the regular shelves they promised. I am so disappointed with company. After selling the safe they don't even care about the customer. I am still waiting for the shelves and if they deliver it as promised I will change the rating. Otherwise they don't even worth one star. read more

U.S. Safe Company has a great selection of safes and great service. Neil is very helpful, low key and knowledgeable about their product. He had lots of great info in what to look for when buying a safe to suit your needs. They have very good prices and you definitely get more for what you pay. I recommend U.S. Safe to anyone who's looking to get a safe. read more

I needed a bigger safe than the one I currently have. Neil, the owner at U.S. Safe was very helpful and knowledgeable on safes. He's been in the business for many years and has a good variety of safes both in brands and sizes. I'm old school and wanted a dial safe instead of digital. Neil alleviated my fears of digital vs dial and problems with failures to open safe or attempted break-in on digital safes and so much easier for me to open than trying to read a dial. But he does have dial safes. I ended up buying a HERITAGE SERIES 64EBH and am totally satisfied with it and the price I paid. Delivery of safe was excellent by BOSWELL SAFE & VAULT, whom I had used years ago to deliver my last safe. "You get what you pay for in life, and then sometimes you still don't", well I got a good deal/quality/service from U.S. SAFE in Murrieta, CA. Purchased my safe beginning of Oct-2021 P.S. always buy a safe way bigger than what you think you need, because you'll be surprised how easy it is to fill up with things you want secured from theft, fire, flooding. read more

Plenty of safes to choose from. Great discounts and fast delivery. You will never feel cheated out of your money when you come here

I shopped around for a couple of years and found not only are the prices competitive for these high quality safes but Neil has a lifetime of experience he'll share with zero pressure to buy. Lastly, it always feels good to buy local and be glad you did! read more

I've been meaning to get a new safe for quite a while and started checking around. I researched and spoke to several people from different safe companies. When I spoke to Neal at U.S. Safe Co., he explained all of the different complexities of modern safes, things like the types of materials used, fire ratings and locking mechanisms. He was very informative, but didn't pressure me at all. I was looking for a quality safe that wouldn't break the bank and found it at U.S. Safe Co. I recommend U.S. Safe Co. and would go to the store if you are in the Southern California area. read more

Thank you Neil G. For the the reasonable price safe that will last for a lifetime I do recommend this safe company to anyone looking for a well made Safe read more

Saw the Cannon safes at Costco. No one was around so I took a flyer and looked into each of the safes they had. Decided on a particular size, but didn't know the differences between the models. Went home and did some research. I saw reviews of how the locks were not very well made and people had problems with them. I also read reviews about how bad delivery service was. I was skeptical about buying so I picked up the phone and called the sales person, Jim, on the phone to ask about my concerns. He wasn't trying to upsell me, but he kinda gave me a good response to each of the negative reviews I read. He first told me that it's always better to get the electronic and rotary style lock so there are 2 ways to get in the safe. He did say that the parts are 100% lifetime guaranteed, but labor was only 1 year. I was concerned but at least he was honest about it. The second issue about bad delivery and not delivering when promised. He said that depending on what they have in stock, especially during xmas holidays, there are longer lead times but can make timely delivery for in stock safes (vs back ordering a safe). I went into Costco again and I met Jim. He remembered our conversation and called and texted his home office to get information. He was a good and funny guy and appeared to be honest, so I bought the safe knowing that I could get Costco to stand behind me if something went wrong. Bought the higher end model with the dual rotary and electronic locks. Told that the safe was in stock and that it would arrive between 2 and 4 weeks, but Jim said he'd call the home office and see if he could slot me in between deliveries in my area, but he couldn't make any promises. In 2 days, I got a call that because they had the safe in stock, they could squeeze 1 more delivery in their route. The delivery guys work for US Safes and they drove from southern California to the Bay Area to deliver their safes from the warehouse! They were on time, very, very respectable, polite, and very capable of moving the safe without damaging my home. One guy spent the necessary time with me to go over the safe mechanics and explain how things worked. I paid for the delivery and tipped the guys because they did great work. I'll amend the post if the lock breaks as others have mentioned. I'm looking forward to filling it up and keeping my items safe. Sorry to others that have had a bad experience, but so far, my experience has been superb. read more

I have now purchased three safes from Brian at US Safe and I cannot say enough about the entire process! They have the best prices (they beat Costco's "sale" prices) and their delivery team is the without a doubt the finest in the industry! They will get my business and referrals for another 15 years! read more

I was in the market for a safe that provided fire protection, touch dial entry, reasonable price, delivery with setup, and an excellent warranty. US Safe in Murrieta filled that tall order plus a lot more! My first visit to US Safe was pretty simple - I wanted to check out the safes and get some prices. Brian, the salesman was busy but very helpful. After listing what I wanted, he pointed me in the right direction. The shopping experience was fantastic - ZERO hassle from the sales guy with reasonable set prices. US Safe is a distributor of Cannon Safes. Cannon safes offers (IMO), Hands down the best warranty on the market. My safe came with all the bells and whistles that most other companies make you spend extra on (power, data port, usb, touch dial entry, 60min burn @1200, door kit...etc). Check out Cannon, I think you'll see the value compared to many other companies. The US Safe folks offered the best and cheapest delivery and setup I've found. Most quotes from other companies were $175 all the way to $375. For my particular safe, the cost was $150 to include being bolted to the ground. The two delivery guys drove up in a smaller delivery vehicle with a simple "US Safe" on the door - nothing fancy at all. When they pulled the safe off the vehicle, they left the cardboard box around the safe in order to conceal what was being delivered. The two guys were very nice and were pro's at their job! Seriously, probably the best delivery experience I've ever had. They took the time to ensure it was properly placed where I wanted it. They both walked me through some of the setup process and ensured I was a happy customer. US Safe is truly a stand out company; offering a great product, excellent customer service at an affordable price. read more

Outstanding customer service! Neil was very knowledgeable and friendly. Recommend anyone needing a safe to see Neil and U.S. Safe company.

My husband and I purchased a safe from US Safe from Costco in May, 2018. The safe was delivered in June with the wrong shelves. I have called several times to speak with someone at the company and have left messages asking to call me back to not avail. It is August 28, and we still do not have the correct shelves that fit the safe. It is very frustrating because we can't use the safe yet. read more

I went to the gun show at the OC fairgrounds looking for a good fireproof safe. We have a friend who had quite a fire scare recently, and another who had their home broken into. 'Nuff said, time to get a safe. I shopped around, and settled on U.S. Safe because they sell Cannon Safes, which have a great warranty and are loaded with cool features, like usb and power connections for storing a hard drive, interior lighting, and high quality fit and finish. The owner, Brian, was working their booth and was really helpful and didn't try any hard sell crap. I checked out the safes and took a brochure, because who buys a safe without thoroughly price-shopping? Turns out, U.S. Safe has some great prices. So why am I giving a safe company 5 stars? The service - these guys were cool, no-hassle, no pressure, took all the time I needed to explain how it worked, how the warranty process goes, and they use their own guys to deliver the safe. Not a couple of drop-it-and-run, you-figure-out-how-to-get-it-in-the-house brusque yahoos, but two polite, very helpful, totally professional nice guys who really went out of their way to take care of my floors, walls and driveway. read more

I do not write reviews but hear is my exception. I purchased a safe on Feb. 2, 2015 and was charged for it. Then I was charged a second time. I contacted us safe and they said they made the mistake. The second charge for $2999.99 would be back in my account the next day. It was not, so after calling the a 2nd, 3rd, you get the point. I canceled my order and they said they would refund all of my money($2999.99x 2) . I have yet to see any refund and they have us talking to their bank about it. Guess what they had to say "we have no record of a refund for you". DO NOT TRUST US SAFE COMPANY! read more