worst place you could go and if your car or anything gets impounded getting over charge and worst front desk ppl , rude and unprofessional

Towed my car which was legal. Doors were unlocked and stuff went missing. I can't prove it but I know thru took them

There very rude employees do not how to talk to customers and the over charging you they robbing people of there money taxing charging you whatever they want this place needs be shut down they make you wait long the guys don't come to the front when your waiting for your car bad service read more

If your vehicle gets towed here. They are going to steal parts off of it hoping you will just "give" it to them so they can auction it off. Crooked thieves with a contract with LAPD. read more

Car was stolen from my house, recovered by Gardena PD. Never was notified, only found out because my insurance company called me to verify the change to my claim. Called US tow, Frank told me there would be no charge. Showed up the next day and was charged $635. To get my car back. Totally crooked operation, exploiting their privilege to be a police impound yard. read more

Worst place ever . If your car ever gets towed and you have valuable items in your car . They will steal them and when you let them know what they did . They act like if there in special education classes . Rude , bad service , they act dumb. You call there managers and they are never there on site . Worst place ever .. read more

Bought a car from them. They lied to me saying the car wasn't good conditions and paperwork now I can't register the car plus they took 3990 for the car and I don't want to help me out but Frank the manager is a drug user when I had went to go get my car out the location he was in the car with a long glass pipe smoking however, explains why I was waiting in the office for 20 minutes waiting for someone to attend me then I see him come out, trying to help me which never helped me. He was rude and wrong for what he did. It sell me a car that I cannot register. Sucks to see an employee do hard core drugs especially a manager of the facility what type of owner is this and it is an official police garage wrong so much corruption there when I was there buying cars, there was other people that had bought cars there from before and say that they steal car parts from the car specifically Frank and he sells the car parts on offer up and anywhere that he can crazy to to think this but people here buy cars to make a living and steal from people is wrong read more

Car was stolen from my house, recovered by Gardena PD. Never was notified, only found out because my insurance company called me to verify the change to my claim. Called US tow, Frank told me there would be no charge. Showed up the next day and was charged $635. To get my car back. Totally crooked operation, exploiting their privilege to be a police impound yard. read more

This place is ran by crooked frauds. My car was towed and they deliberately kept it there for over a week before letting me know just to rack up a bill and make as much money as possible. On top of that their staff is very rude, I wish I could give this place 0 stars. DO NOT give them any business. read more

I wanna say thank you to Cindy for helping out my family. I got a letter from the US Tow saying they recovered my truck, unfortunately that's how I found out it was there. Lucky that Cindy was there I called ahead of time and she was able to confirm that my truck was there along with how much was due. Cindy really helped me out and answered all my questions so thank you! read more

So I had my car impounded, and was taken here. I called to verify that my car was towed and even getting the answer to my questions was bad enough, I kept getting talked back to, and the employee had a bad attitude toward me asking questions. I paid the fees and all, car was released only to find that I had a flat when it came out. I had just bought the set of tirenin which the one was flat from. I called Triple A to get a tow home since I had a spare at home, and had to wait 2 more hours for the tow driver to reach me since it was during the late afternoon peak hour, understandbly. One with the right mind would know that a day like this after a long day at work would know that at least $500 dollars is now gone because of this. Wouldn't recommend this place to make business as well as to make sure you read the sign posts when parking too haha... read more

Called to get info on a towed car, after waiting long on hold I was told that the car has already been picked up. Just because I asked again that "it's been picked up?" the lady on phone became the RUDEST person I have ever encountered! She repeated her response of car being gone 7 times in row while yelling and in bombarding manner. It is no one's fault if you don't like your job. Take a deep breath and be respectful... read more

Do not use, very rude and unprofessional. Called and set up a tow for my standard Ford F-250 Pick Up. Driver arrived and loaded truck on flatbed. Went to pay and driver asked me to call office to give them credit card. Whoever answered the phone was rude. He said what we quoted you was way to cheap. He said you didn't tell me the truck had a service body. Which it doesn't. He hung up, driver unloaded vehicle and took off. Driver was pleasant. read more

U.S. TOW - Towing Near Me - Los Angeles, California

:( Very poor customer service. Waldemar,The guy behind the front counter is EXTREMELY rude and unhelpful.

La senorita sandy muy buena nos ayudó a poder recuperar nuestro carrito

WARNING! READ BEFORE RECOVERING AN IMPOUNDED VEHICLE! AVISO! LEE ANTES DE RECUPERAR UN VEHICULO! If you are going to recover an impounded vehicle and they say that it has parts stolen from it. DO NOT LISTEN TO THEM. THIS IS A LIE, THEY SAY THAT SO YOU WILL LEAVE IT SO THEY CAN AUCTION IT OFF. When our vehicle was stolen in Riverside it was found abandoned in LA and was later impounded. When we went to recover it they (US Tow) had told us that our van had vital mechanical parts stolen and it wouldn't run without them. We had asked to see the vehicle but they had told us that it would be a waste of our time and had suggested to leave it. We spent about an hour arguing so they could give us access to see it up to the point where they were pretty much chasing us out with a forklift. (I kid you not, they were threatening us with a forklift.) When they finally let us gain access there was nothing wrong with it, just a hole in the gas tank. Overall they were rude, threatening, and treated us like criminals. This was just my experience with these maniacs and I hope it makes you think before doing business with them. read more

My car was stolen and this is where they brought it. These people are very unprofessional!!! The yard guy was extremely rude! I came along with my son (as he was the last person to drive the vehicle), yard man said only one person could go in (understandable) when we ask him if we could switch so I could see if there was any damage, he said no only one person was allowed. I not only was victimized by having my car stolen, these people are so insensitive and unprofessional yet expect you to pay their fees without being able to see that your vehicle isn't damaged and is how it should be! read more

If you can help it, don't use this business for your services. They just want to sit around & slack off all day, they get angry if you ask questions, and if you interrupt their games (literally playing games instead of working with customers present!), they will be spiteful and make you wait for hours and charge you hundreds more. I'm shocked that this company hasn't been sued. It was one of the most unprofessional encounters I've ever had. read more

BEST CUSTOMER SERVICE!! Moshe was absolutely amazing! He went above and beyond today to help me obtain my fiancé's belongings from his mangled vehicle!! May God Bless you and your co-workers for being so helpful! read more

U.S. TOW - Moshe helping me today! He's amazing! He went above and beyond to help me obtain my belongings from this mangled vehicle! - Towing Near Me - Los Angeles, California

Horrible walked the lot 4 times and my car wasn't there ! Waited literally 3 hours to be told its at their other location only one guy was helpful i believe his name was Francisco. They rest seem rude af. They kept laughing and i was the only one inside waiting! And the other guys kept being rude to people calling! I was so mad and irritated i just signed my car over ! read more

Never fun getting towed, but I missed the sign and here we are. Although it took about 90 minutes to get my car released, Ernie and Walter were very professional and considerate. Towing and storage fees I understand, but $115.00 Los Angeles City Release fee is outrageous. I guess Garcetti & city council needs the extra $$ for all the free crap they give out. read more

These guys towed my car, (my mistake for being unaware of the sign), but when I picked my car up my alignment on the steering wheel came back damaged , I couldn't put it straight if I did it would send my car to the right , all they could say Is I could file a complaint , if I paid $300 to get my car out I at least expect it to come back in the same condition it was taken, they obviously didn't want to take responsibility for their mistakes. read more

If I had to get towed, this is where I want my car to go! The front office personnel, specifically Connor, was such a great help! He's such an inviting soul in this time of need. His spirit and humor made my experience that much more bearable. Unfortunately, he was a tad busy but when he finally was able to help me, it was a breeze... until my car came out with a flat tire. Connor had someone come out to fix the flat and before I left they made sure everything was good to go and I haven't had any issues with said tire. If you're car has to be impounded, hope that it goes here. Stay safe y'all! read more

Not a place that I would recommend to anyone not even the people that I dont like. This place is very expensive, the staff is very rude, and unprofessional. After, I paid to get my car back there was no rush or urgency to return my vehicle to me. Everyone was moving like a turtle stuck in the mud. Waited at this place for almost 2 hours. read more

I had the pleasure of attending this auto auction last Thursday a little after 8:30 in the morning. I was very happy that all of the staff and security acted friendly and answered all of my questions, I went to another auction and the staff was a bit surly. This auction is open to the public so all I needed was a valid ID to bid and purchase a car. I walked around to see all the cars that would be placed on the auction block for a little over an hour. I narrowed my choices down to 3 cars of the roughly 40 vehicles once the auction started. I was able to score a great deal on a little Toyota that will save me on gas over my thirsty pick up. I highly recommend going to this auction for your used car needs. You will be happy you did, I was! read more

My car broke down coming home from the Dodger game. I called the first company on that I could find and it was US Tow. They showed up in a timely manner and towed me home for a decent price. The tow truck driver was nice and courteous. I would recommend US Tow to anyone who needs a tow. read more