The staff there was amazing great customer service care. Fast & easy rental. I booked a reservation…read moreon the app & they called the day before to confirm. We will continue to be return customers of enterprise.

I have rented from Enterprise many times in the past. I will NEVER rent from them again. I called…read moretoday and made a one week hold reservation for a Chrysler Pacifica. They called back and said they didn't have the vehicle after having confirmed the reservation. I called back and made a new reservation at another location. I called the location directly and they didn't have the vehicle after confirming that they did . I had to call Avis and get the vehicle. Enterprise has been my go to for many years. I will never rent from them again. They run a total Mickey Mouse operation that nobody knows what's going on. I called the manager and told him this information and he didn't seem to care.

Horrible experience with the Athens location. We booked our rental car ~3 weeks in advance through…read morePriceline. We received multiple emails confirming our reservation and confirming our pickup. The day of we called twice to confirm our car would be there, nobody from the local office answered. When we arrived our fears were confirmed and our car was not on site to be picked up. And there was nothing in the same class for them to swap us for, not that they offered or tried. They knew likely for days that they wouldn't have our car but didn't have the courtesy to call and tell us not to waste our time going up to the branch in person. Then they have the gall to charge us a no-show fee three days later after they were the ones to not hold up their end of the bargain! When trying to rectify that their customer service rep insisted it was our fault that we got billed the no-show fee. Avoid these jokers at all costs, they clearly don't care about the customer at all and you WILL waste your time and money with them. If I could give them negative stars for this experience that still wouldn't be enough.

Worst experience ever! Never had a vehicle for me to pickup. Had a reservation 48 hrs prior pick up…read moreand she called me back 25 minutes after my reservation stating that she will call me back before noon. I was supposed to pick up the van at 9am. Yesterday I found a charge from Budget for $150???? Do not use this location or any Budget they are thieves.

DO NOT RENT FROM #Hertz. Hertz car rental is now charging people for items that they verbally…read morerefuse. Hertz is now overcharging people all over the country by adding insurance, roadside assistance and more. Hertz overcharged me $250.99 and this is a very common review on Hertz rental all over the country. Hertz corporation is refusing to refund the charges. Do your research and find a better car rental company.

At the Ben Epps Airport Hertz, life is easy. This group gets you in and out of your vehicles fast…read moreand easy. They have their stuff together. Probably won't find this level of service elsewhere.

My experience here was completely positive…read more I was on the road, in need of a spur-of-the-moment rental, and Hertz Greensboro came through for me. There's not much to say, other than that everything was great. Not only was I able to get a good, reasonably price car literally within an hour after booking, but the rental process went perfectly, and the Hertz staff were helpful, thorough, and friendly. The car itself was flawless, as was returning it, and I came away from the transaction feeling every bit the satisfied customer. Consider this an A+ rating, on my part. I'm really grateful for this outfit and its staff, who provided for me in my time of need (and on short notice, no less). Keep it up, everyone! :-)

Rude employees; asked for documentation that is unnecessary; no parking and they reserve the…read moreparking for "sales" people and make customers find parking in the busy heavy dealer they're attached to. They were not ready when I came in and took the at longer than necessary. Avoid this place as there are locations that operate much better and have good customer service. No need to utilize this location.

We were on vacation last week (6/21/22), our motorcycle broke down. We were in a jam, I called…read moreHertz rental in Athens GA the one on Atlanta Hwy. I spoke with Debra, she was fantastic, she went out of her way to help us!!!!! Very pleased with the rental and all of her help.. V.L.

Great service .. extended rental easily nice ford truck upgrade low cost !!!…read more Superb friendly service ... fast .. in and out !!

My wife has had 2 different rentals in the past 3 months that they have dropped the ball every step…read moreof the way. Both times they told us the car would be ready at the oak street location and would be a non smoking car. Both times the car was at the wrong location and gave us smoking cars. They are terrible location.