Susan was nothing but great getting us set up with our storage unit! The facility itself is clean…read moreand convenient. Would highly recommend if you're in need for a storage unit (we did climate control).

It's a nice place and the storage units were clean when I moved in. It's also very convenient to…read moreget to from my house. The rating is only 2 stars because they raise their rates often and I feel that the rent is already high. It's getting to the point I can't afford it, especially the next time the rate goes up.

as 8 Darren helped…read moreus recently which we're so thankful for. We were already having a stressful day and he was able to get us into a new storage unit. He saw the issues we were having and was able to get us a competitive rate. He was very knowledgeable and went above and beyond in a time when we really need it. I highly recommend using this location for your storage needs.

I had amazing experience with public storage. Darren was amazing and very helpful. Highly recommend…read more.

Letty and Ronny were great made the moving out process much smoother than anyone else.read more

I have been renting storage units at the Streamwood CubeSmart location…read more for years and Letty, the Store Manager has been a Great Manager. She is always working to keep the property clean and keeping it safe as well. She has been aware of any problems that come to her attention and fixes them quickly. She is an asset to the CubeSmart company in Streamwood. Louis Frapolli

Emil at the Elgin Storagemart went above and beyond to assist us from beginning to end with our…read moreStoragemart experience. We chose this particular storagemart for the convenience, cleanliness, and supportive staff. The grounds are always well kept. The staff is knowledgeable and professional with supporting clients in choosing the unit necessary for their needs. The building is clean, well maintained and easily accessible. We are now at the end of our need and Emil has been with us every step of the way. Anyone finding it necessary to utilize a storage unit can do so with confidence at this particular location.

Storage Mart manager Emil and his associate Nick were fabulous in not only communicating with me…read moreover the ten years that I had my goods stored in a StorageMart unit in Elgin, they were professional and prompt in helping my moving team close out my use of that unit. A big shout-out and thank you to the StorageMart team in Elgin, IL!

If you are late on payment you are in trouble!!…read more I had a $185/mo locker for several months and was late on November due to a shortage in my work schedule. I was inundated with texts and emails and ultimately had a $505.00 total due with $185/mo locker!! Beware!! Fat cat that ownes this place is a blood sucker that will jack your payment so high that you wont pay and they will slap a lein on you and they will take your possessions!

Although the facilities are nice, beware of large yearly increases in rent. Also beware when you…read moregive the required 10 day written notice to move out, they will only prorate if you're out by the 5th (and they don't share that information with you either). There's no on site garbage either. And when I complained about the large price increase for no reason, the did come down a very little bit, until I told them I was moving my stuff out then my price was increased for the last month. I'd never go back there again for my storage needs.

We called a few places but when I called and spoke to Dave , I knew this was the place because he…read morewas very informative and there were no surprises. Everything he said that would happen on the phone did and even more. I had questions along the way and Dave literally responded to my texts in less than 5 minutes every time ! Communication and service was stellar. Don't waste your time calling the other guys ..... these guys are true professionals. Our move was flawless thanks to them. Highly highly recommended!

My boyfriend and I finally moved in together. He used PODS which was and still is a nightmare, and…read moreI used Mobile Storage Solutions. My experience was amazing compared to his. From the first call to start the process, Mobile storage Solutions accommodated my flexible schedule and they responded promptly to all questions along the way. Tony is the best, he can maneuver the pod remotely with precision. They make you feel like family. In short if you are looking to use a pod for storage or moving Mobile storage solutions is it!

Had a flat tire on my motorcycle and was about an hour away from home. Stopped in and was able to…read morerent the motorcycle trailer n take it up to Richmond and back down. Rental was only 22 bucks but i got some straps and a hitch so it came out to around 80. Still a lot cheaper than a tow. Shoutout to Antonio, for the great customer service! You helped turn my day around! :)

Wish I could give no stars!! DO NOT USE THIS UHAUL !!! Absolutely the worst customer service!! They…read moreare either liars or don't know what they are talking about. When I was checking into renting a truck I first checked into the Elgin one and was told even though they showed the time open that I needed they couldn't guarantee it because someone had it the day before and didn't know if they would bring it back on time and if they didn't they would look elsewhere for me but I would still have to pay any difference in distance charges AND that $50 guarantee is only good if they can't find one at all is what I was told. So I called the corp. office Sat. 8/2/25 to confirm that since their written guarantee says if the truck is not at the right place or time they pay you But the female at corp. told me the same thing, the $50 guarantee is only good if they don't locate a truck anywhere and if it's farther away I'd still have to pay the distance difference. NEXT thing, I told her I was moving furniture and asked if I should request the furniture or appliance dolly, which was larger. She said if it's only furniture and no appliances then just go with the furniture one. BUT she then told me I didn't even have to request the dolly because the truck size I wanted a 15 ft. with the EZ ramp came with the furniture dolly. I said really?! That's great! So then I called the streamwood location after that and spoke with a guy and told him what I wanted and even though she told me it came with the furniture dolly I still told him that's what I wanted and he said ok. I set it up for next day Sunday for 1:00 and told him we'd bring it back same day probably around 6:00 - 7:00pm or so. He never said he needed more info he just said ok and I said don't you want my name for anything and he said no, my name came up on the phone. I went in with my son next day and again told them about the amount of time and on their website when I looked they said that people usually need about 6 hours or so when using the 15" truck even and I said that's about right for us maybe a little less like 5 hours even. NOT ONE THING was said about charging me another $20 if it was brought back after they close at 5:00pm on Sundays. They even charged me an amount without the extra $20 after I told them we wouldn't be back until 6 or 7 pm .AND they said they would send me a text to check in and let them know that we brought back the truck but I also never got that. WELL when we go out to Huntley with the truck and opened the back there was NOT a furniture dolly as promised by two different people with UHaul!! There was a small box dolly which did nothing for us, didn't even try with that! We had to spend the next 40/45 minutes looking somewhere for something we could use to move the furniture. When we got the truck back it was about 6:30 pm, we could have gotten back a lot sooner if we didn't have to hunt for something to move the furniture! I put gas in it, even slightly more then we took it with and I had told them about 50 miles and it was 49 and again had it back after about 5 1/2 hours total. The next day saw they charged me another $20 because it was after they closed at 5:00pm! When I called on Monday, the weird thing was the guy I spoke with actually told me the exact time we brought it back to the minute which I didn't tell him because I didn't even pay attention to the exact minute, I just knew it was about 6:30pm but he said oh yea, you brought it back at 6:26 yesterday....how the hell did he know that?! I thought of that later after we hung up, how would he have known that, maybe on a camera? So he did know we got it back after less then 6 hours, but said we got charged the extra $20 because we didn't check in on the app we NEVER got a text for!!! I also brought up how they screwed me over by not putting a furniture dolly in like promised and the horrible, rude, smart-alec, ASS of a guy answering the phone Monday morning said well we didn't charge you for it either, that's all I can do. This place is a joke!! Go somewhere else that their people actually know what they are doing, actually give a damn, aren't trying to rip you off, and have some kind of, ANY kind of customer service skills because this is NOT that place!!!

Just saw the post, that is why this is "late". So sorry to…read morehear of your challenges. We have 42 WORKING cameras on the property which run 24 X 7 X 365. We make every effort to work with all tenants and Police Departments by reviewing video and producing thumb drives for analysis and court. We are always available to answer questions so don't hesitate to call us at 630-837-3915.

Had my truck parked in this lot...the selling point was the 24hr access and security cameras…read more Unfortunately when i pull in late at night you have about 20 Vato's drinking beer in the lot and the cameras don't work! I had my truck broken into/damaged/blocked in with cars! And the owner won't do anything!!!!!!

Kathy at CubeSmart has been amazing to work with. She has been very attentive to our needs and…read moreextremely helpful. This was our first experience with a storage facility and we are very satisfied. Great customer service from Kathy!!

I used a 10x10 storage unit for a year and 4 months. I always had access to it without any issues…read more The facility was super clean, and they had a dolly and flatbeds to use for moving items in and out, without any charge. Their application is easy to use and user-friendly for accessing the entrance code and making payments. Catalina assisted me with completing the move-out, and she was super helpful and attentive. I would highly recommend CubeSmart for storage needs.