Susan was nothing but great getting us set up with our storage unit! The facility itself is clean…read moreand convenient. Would highly recommend if you're in need for a storage unit (we did climate control).

It's a nice place and the storage units were clean when I moved in. It's also very convenient to…read moreget to from my house. The rating is only 2 stars because they raise their rates often and I feel that the rent is already high. It's getting to the point I can't afford it, especially the next time the rate goes up.

I used a 10x10 storage unit for a year and 4 months. I always had access to it without any issues…read more The facility was super clean, and they had a dolly and flatbeds to use for moving items in and out, without any charge. Their application is easy to use and user-friendly for accessing the entrance code and making payments. Catalina assisted me with completing the move-out, and she was super helpful and attentive. I would highly recommend CubeSmart for storage needs.

Kathy at CubeSmart has been amazing to work with. She has been very attentive to our needs and…read moreextremely helpful. This was our first experience with a storage facility and we are very satisfied. Great customer service from Kathy!!

My boyfriend and I finally moved in together. He used PODS which was and still is a nightmare, and…read moreI used Mobile Storage Solutions. My experience was amazing compared to his. From the first call to start the process, Mobile storage Solutions accommodated my flexible schedule and they responded promptly to all questions along the way. Tony is the best, he can maneuver the pod remotely with precision. They make you feel like family. In short if you are looking to use a pod for storage or moving Mobile storage solutions is it!

We called a few places but when I called and spoke to Dave , I knew this was the place because he…read morewas very informative and there were no surprises. Everything he said that would happen on the phone did and even more. I had questions along the way and Dave literally responded to my texts in less than 5 minutes every time ! Communication and service was stellar. Don't waste your time calling the other guys ..... these guys are true professionals. Our move was flawless thanks to them. Highly highly recommended!

Emil was awesome. I have been a renter at storage Mart for years and needed to get into my storage…read moreunit. I could not remember my unit number or had a key to get into my unit. Not only did he open up the doors just before closing to help, but he helped get me a new lock and cut the old one so that I could get into my unit! Excellent service, kind, courteous, and caring

Storage Mart manager Emil and his associate Nick were fabulous in not only communicating with me…read moreover the ten years that I had my goods stored in a StorageMart unit in Elgin, they were professional and prompt in helping my moving team close out my use of that unit. A big shout-out and thank you to the StorageMart team in Elgin, IL!

If you are late on payment you are in trouble!!…read more I had a $185/mo locker for several months and was late on November due to a shortage in my work schedule. I was inundated with texts and emails and ultimately had a $505.00 total due with $185/mo locker!! Beware!! Fat cat that ownes this place is a blood sucker that will jack your payment so high that you wont pay and they will slap a lein on you and they will take your possessions!

Although the facilities are nice, beware of large yearly increases in rent. Also beware when you…read moregive the required 10 day written notice to move out, they will only prorate if you're out by the 5th (and they don't share that information with you either). There's no on site garbage either. And when I complained about the large price increase for no reason, the did come down a very little bit, until I told them I was moving my stuff out then my price was increased for the last month. I'd never go back there again for my storage needs.

Had to switch units from one day to the next, and both DJ and Angel were very helpful in answering…read moremy extensive questions and helping me with the transition process!

One star only because II can't give 0 Worst customer…read moreservice ever Especially 2620 Lake st in Hanover Park IL but also the company as a whole. Don't return phone calls, don't follow up, prices raised without much notice, rude, terrible experience overall

I walked in a clean facility and was quickly acknowledged by site Manager Tori,…read moreWhat a breath of fresh air. Tori's knowledge & professionalism is one we would like to have everywhere we do business. She signed me up with a storage locker that fit my needs which was spotless and close to exit. Paperwork was explained clearly and questions were answered intelligently. Second time I stopped in Tori was helping another guest and she acknowledges me and remembered what I was in for (Registration Paperwork). Facility is great location for me and up to my standards. Tori five stars you deserve it!

Frank was the best! He was very friendly and helpful. His excellent attitude truly made a…read moredifference.

I agree with the other review. Nice facility but They quote a fair price when you rent , then…read moreafter you move in they constantly raise the rent, by a lot! . Once you fill up your unit it's hard to move and you're trapped.

Very helpful and professional, she helped me change my unit easily…read more Clean units and very accessible