It is cheaper to take a Uber than to get a ticket for a DUI. I use it before I get BATSH%T drunk, like at a wine or bourbon tasting dinner event. What appeals to me most about Uber is that it prioritizes a passenger's safety. The app generates a one-time verification PIN that I give to the driver, and the app also permits me to opt-in for an audio recording of the entire driver/ passenger conversation. I also use Uber to buy ferry tickets to Fire Island. I click on "Account" "Transit Tickets" "Buy Ticket" and then select which part of the island I want to visit. This July 4, I plan to go to the annual Drag Queen Invasion of Fire Island, so I will be selecting "Pines". The app has a Hotel Reservation feature that is found on the "Services" tab, but I won't be staying in the Pines overnight. It will be a "day trip" thing. Overall, I have had nothing but positive experiences with Uber in all the years that I have been using the service. I am one satisfied customer. read more

I don't really like Uber but I have used it a few times to get around. I just don't like that it's not really a company it's independent people. (Which sometimes can be a complete freaking creepy weirdo) So I try my best not to use them unless I have to. Because you never know what kind of driver you're gonna get. To be honest I like a traditional taxi cab better than uber. read more

Uber. You know what it is. You know how it works. Like me, you've probably watched over the years as its prices increased and the quality of its service declined. But everyone's experience is different, so when I tell you that I've had both the best and the worst service imaginable while an Uber passenger, as a practical matter, that shouldn't have any bearing on your decision to use (or to avoid) Uber. And since each driver is unique, any advice I might offer for managing your trips would be useless. I do like that I know the price before I get in the car, a feature that makes using Uber better than taking a taxi, especially in foreign countries. So, three stars, which is "meh" and "could be worse" all in one. read more

Horrible and dangerous experience with Uber. The driver named Kylee driving a Jeep Grand Cherokee, ELP1455 completely violated all professional and human ethics. I booked a round-trip ride with an intermediate stop. Instead of waiting, this driver abandoned me and my two young children at the store and drove away, stealing our money for the return trip. To cover up her fraudulent actions, she preemptively lied to Uber support, falsely claiming that I was "aggressive" to get my account blocked. Leaving a mother with small children stranded just to steal an extra $14 is despicable. This driver is a fraud and a safety hazard. Uber refuses to check the GPS track and protects scammers. Shame on this company. Pictures attached so everyone knows who to avoid. Lansing, Michigan read more

Uber - The photo shows the face of the driver, Kylee &Her Car is Grand Cherokee ELP1455 - Taxis Near Me

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Just when I thought my opinion of this awful company couldn't get any lower, I am proven wrong. I deleted my Uber app some time ago and have had nothing to do with them since, so imagine my surprise when I noticed I have been getting billed monthly for 'Uber One' for the past three months. I obviously never signed up for this service, and have no idea how they got my new credit card information. I immediately contacted my bank and reported the fraudulent charges. Come to find out, Uber has been enrolling many people into this subscription without their consent, and the Federal Trade Commission is currently suing Uber over this practice. I hope they get sued into oblivion, it is unbelievable all the things this company has gotten away with. In the meantime, please vote with your wallet, and don't use them, they are despicable. read more

Horrible experience with the UberEats app. I have been using Uber daily whether it's a ride, foods, delivery or pick up. Today I ordered a couple of items on UberEats when the courier arrives there they were out of those items. Somehow Uber wants to charge me a delivery fee as if it was my fault the items were out of stock. To make matters worse I got scolded & threatened over the phone by an Uber Rep. For that reason reached out via chat and I deleted both my Uber One sub and my uber account via their chat. read more

Uber - Taxis Near Me

I want to start by saying that Tamarind's Stewed Chicken is phenomenal -- it's one of my favorite meals, and I've never had an issue with the restaurant itself. This review is not about Tamarind's cooking. It's about what happened with my Uber Eats (via Instacart) delivery. My order arrived in a condition that honestly shocked me. When I picked up the bag, everything inside had been delivered completely sideways. All of the containers had opened and spilled. The sauce leaked through every layer -- the takeout containers, the plastic bag, the paper bag, and then all over my sink and counter once I set it down. I had to literally lift the containers out of a pool of spilled food sitting inside the bag. I documented everything through Uber Support with photos, because this wasn't a minor spill -- the entire order was unsalvageable. As someone dealing with health issues and limited energy, I rely on delivery services to bring me the food I paid for in a usable condition. Instead, I ended up with a mess to clean and no dinner. Again, I want to emphasize: Tamarind did their part perfectly. The delivery service failed badly. I hope Uber Eats/Instacart addresses this issue, because customers shouldn't have to deal with food delivered completely sideways, leaking everywhere, and essentially ruined. Because when I used the chat line, they said there was nothing they could do. Until the delivery handling improves, I can't trust ordering through Uber Eats via Instacart -- especially from restaurants I truly enjoy. #instacart #ubereats #HuntsvilleAL read more

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Uber continues to deteriorate in quality of service. The waits are unacceptable and deceptive. I requested a ride, was quoted, then told to wait...but for $10+ more I could be prioritized due to a heavy number of requests. Meanwhile it said in another part of the screen that there were plenty of drivers nearby. There sure were many ads for other services they were trying to sell me. Anything but the core service of fast, convenient rides. Icing on the cake: Uber makes it difficult to talk to a human if something comes up. I'd give zero stars if I could. read more

uber is horrible, my card was charged twice for a discounted ride which was supposed to be free. i can not talk to a live agent only an ai bot that asks the same question over and over. the uber support phone number on google is not valid. read more

Uber - Taxis Near Me

My Uber account was suddenly deactivated without any clear explanation, evidence, or meaningful review process. I have consistently followed all policies and have done nothing to warrant this action. Yet when I reached out for help, I received nothing but automated responses and scripted replies that completely ignored my concerns. There was no real investigation, no human support, and no opportunity to properly defend myself. The lack of transparency and accountability is alarming. If Uber can remove access to your account without explanation and provide no genuine support afterward, every user should be concerned. I expected better from a company of this size. Instead, I experienced a system that feels indifferent to its users and unwilling to resolve issues fairly. read more

Uber - Taxis Near Me

This is how greedy Uber has gotten. The cheapest was $125 to go 25 miles otherwise my ass was stranded at the airport and the driver only gets $40 out of that at the most, you guys are pathetic. read more

Uber - This is how greedy Uber has gotten $125 to go 25 miles and the Uber driver told me he only receives $35-$40 out of that. - Taxis Near Me

I put cash on uber and I cannot seem to use it. It is hard to find anyone to speak to

Waited for ride until tracking showed 4 min time remaining for arrival, then suddenly everything changed and it went up to 17 min with a new driver. This was my first time using this type of transportation and a I have to say that I prefer cab service over Uber, since I've never had a cab company switch drivers on me at the last min! read more

I was robbed by Craig under Uber. For a 4.2 mile ride, I was charged $116.00, which included a trip to Sacramento that I did not take. I attempted twice to use the Uber site to correct this problem. No result. I then wrote the CEO of Uber in San Francisco asking for a refund. No result. I'm a concierge member of Bill O'Reilly's website. They say they can help. I reached out to them and they informed me that Uber is notoriously resistant to refunding money. So beware riders beware crooks like Craig and Uber are everywhere. read more

I used to send uber gift cards to my kids all the time. With the new app gifts are officially nowhere. If they are still in the app, I couldn't find it. Anyway, Lyft it is. read more

On 4/16 at around 4:14 PM near El Camino, this driver attempted to cut me off and nearly caused a collision. The vehicle with license plate number: This driver's behavior was unsafe and alarming. I believe this individual should not be allowed to drive for Uber/Lyft, as they pose a risk to others on the road. read more

Uber - Taxis Near Me

Uber signed me up for Uber One subscription and just started charging me $9.99 per month. I did not sign up for it. Then I tried to get my money back. It is IMPOSSIBLE to get Customer service online or on the phone. You cannot talk to anyone. All phone and chat is automated chat bot. If your request or complaint doesn't match their assumptive issues. It's frustrating and you go in circles. Worst customer support on the planet!! I filed an FTC fraud co.plaint and co tacted my credit card co.pany. read more

On May 26 th had a pick up at 2:45 AM at my home to go to SFO Uber took $ out of my acct the day before well sitting and waiting received a text from uber saying "Sorry for inconvenience" i will not have a driver until 4:30 ???? So had to get into my car parking was $375.00...... Needless to say will never in my lifetime will I use Uber for anything.. Not a reliable Company!!! They take zero responsibility fyi read more

I scheduled an Uber in Miami for a ride to airport at 5:05 am from my hotel. At 5:10 no show. I tried to contact driver, 3 texts and 3 phone calls, NO answer. ( had to be at airport at 5:30) so I cancelled the ride and called a taxi which was there in 5 minutes. I was charged $25 for cancellation. This is unacceptable. Tried to call Uber but no number for a live person. Very frustrating. So I guess no tips from now on. read more

When one requests a ride a day before and then got a confirmation, but no one shows up is a BIG F-ING FAIL! And needed a ride to the airport to catch a flight in a timely manner, the secondary options that were given would have got me to the airport too late to check my bag wicked was needed. Not to mention my credit card was charged too, so now I have to wait for it to clear! Uber owes me not only a fare equal to what was charged, but my friend I ended up calling to get me to the airport on time should get compensation too! read more

Uber - Failed uber ride with no notice about no driver until AFTER I needed to leave for the airport! - Taxis Near Me

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So everyone knows I am a foodie. I been a customer with Uber for maybe (7) years now, and I kept getting invitations to try Uber Eats with promo codes. On Christmas I ordered a meal to be sent to a family member who is hospitalized to give them some Holiday cheer as well. What I experienced is what is pasted below and I don't recommend anyone using them for delivery services. Use door dash or anyone else who is more reputable and who cares about their customers. Here's the conversation: Uber -Why would I Tip A Thief (Conversations Log w/Customer Support) Dec 26 at 4:30 PM Uber Eats HomeInbox Order never arrived Thu, Dec 25, 8:33 PM Were you at the delivery address at the expected delivery time?: Yes Did the delivery partner try to contact you?: No Does your order appear as delivered or cancelled in the app?: Delivered Details:: I left specific instructions in the app that the driver acknowledged but, did not follow.. I phoned the driver twice he didn't answer. I spoke with security officers who confirmed that their security cameras on the hospital entry points which include the main entrance where the driver was to drop off the delivery showed no one dropping off anything anywhere on the entire hospital property. The driver stole the entire meal and is not deserving of a tip but, should be fired instead I will never use Uber eats again. First bad experience. Rhonda B. - Dec, 8:33 pm Hi Rhonda, We have looked into this for you, and can see that you have already been refunded for this order. This refunded amount should reflect back to your account within the next few business days. As such, we trust this issue has been successfully resolved, and will be closing out this thread. If you do have any other questions or concerns, please feel free to reach out again. Our system provided this response based on your issue. Uber - Dec, 8:33 pm U Fri, Dec 26, 12:29 PM I never tipped this man. Why would I tip a thief? Please refund the $7.06 just like you did for the order I never received. Rhonda B. - Dec, 12:29 pm Hi Rhonda, Thank you for reaching out. I understand your concern regarding the tip for the order you did not receive. To process a refund for the tip of $7.06, we need to verify your identity. Please provide a government-issued ID through the app. Here's how you can do it: Open the app and navigate to the "Account" page. Select "Not Verified" under your name. Upload a picture of your physical ID. Screenshots or photos of the ID from another screen are not accepted. Once your ID is verified, you should be able to request a refund for the tip. If you encounter any issues, please let us know. Thank you for your understanding. Manu Mishra - Dec, 12:33 pm MM Why would you need my driver's license to issue a refund to the same credit card used to order and purchase my meal? Especially since you haven't required that in well over 5 years. Rhonda B. - Dec, 1:10 pm Hi There, After reviewing your account, I can see we still need more information to verify your identity before you can use the app. To request a refund, you'll first need to provide a government issued ID on the app. You should see a prompt on your screen when you request a refund that prompts you to scan a government issued ID. If you do not see the prompt, navigate to the "Account" page in your app, select the word "Not Verified" under your name, and upload your ID. Please note, you must upload a picture of the physical document itself. Screenshots or photos of the ID taken from another screen are not accepted. Once you provide this information, you should be able to request a refund. Pankaj Sharma - Dec, 2:02 pm PS I will contact my bank and have them address this matter. Rhonda B. - Dec, 2:55 p.m. To: Uber Support contact_9777a3e1-306d-4663-9a10-2c8faf5b80d9@email-support.uber.com Sent: Friday, December 26, 2025 at 02:55:01 PM PST Subject: Re: Order never arrived I will contact my bank and have them address this matter. On Friday, December 26, 2025 at 02:02:50 PM PST, Uber Support contact_9777a3e1-306d-4663-9a10-2c8faf5b80d9@email-support.uber.com wrote: read more

Uber - Taxis Near Me

Drivers often accept rides, then cancel after you have waited most of the estimated time.

Customer service is negative 100%. It's worse than non-existent. Uber vouchers don't always work correctly but then they don't take responsibility for it but charge your payment method instead of the voucher. They can't deal with their technical issues but make you pay for it instead... in my case, over $73 that uber stole from me. read more

Uber charged me $106 for a $52 dollar ride and there is no customer service to call for resolution. A scam organization through and through. read more

If I can give less than one star, I would they have no responsibility. I had booked Uber day before because my flight was at 7 AM. They didn't even tell me that you don't have a driver to look for something else. I waited and waited and nothing happened. No response. I tried to book another one. He didn't responded either. Finally, I had to call Lyft they showed up, but he was too late anyways I had missed my flight but at least they showed up so from now on where I'm gonna go with Lyft. read more

They said they would have someone for me (4$ less price) in 10minutes, after 10minutes, added another 14 minutes. Luckily I am not someone vulnerable. Ideally, for uber, they let their weak get hurt, and therefore not leave reviews... read more

Uber refused to refund trip that cost $29 (offering only a $9 refund) when driver took detour downtown during rush-hour on a Friday, stopped for 10 minutes in front of a building and would not proceed to the route even when I showed him on my phone. As a result, it took almost 1 hour to drive only 5 miles (in only light traffic in my commute direction), and most significantly I missed my son's volleyball game. read more

My Uber account was hacked, and their support confirmed it. They told me to resolve the fraudulent charges through my bank, which I did. My bank completed the investigation and reversed the charges. After that, Uber locked my account, claimed I owed the same fraudulent charges, and ultimately deactivated my account for "fraud." They are literally treating the victim of a hack as the one who committed fraud. I cannot log in to my account, cannot contact support through the app, and they refuse to provide a clear explanation beyond vague "terms of use" violations. Their support team repeatedly sent templated responses, ignored the full case history, and even closed tickets without resolution. At one point, an agent confirmed the fraud and said it would be escalated, but nothing was ever actually handled. This is the worst customer support experience I've ever had. If your account gets compromised, don't expect Uber to help you. They will lock you out and hold you responsible. Switching to Lyft. read more

Can someone please explain to me how it's legal for uber to just STEAL YOUR MONEY?! This is the second time that a driver just decided to mark me as in the car and then take off without me and despite sending over 25 messages to uber they keep saying they won't refund me. How can they just KEEP my money?! This is THEFT AND A SCAM!!!!!!! And there's no way to call them?! So they just have bots that keep replying to me that I'm "not eligible for a price adjustment." WHAT?! I never took the ride! The corrupt driver just took off so he could make money and NOT have to give a ride. How is this legal?! They are just STEALING MONEY from us and there's absolutely NOTHING WE CAN DO?!?!? read more

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Exploitative and awful corporation. I'd recommend just taking a taxi instead. They are cheaper nowadays anyways, especially from airports.

I placed an order through Uber Eats and paid extra for priority delivery. A driver accepted the order and then didn't move for over 2 hours. No updates, no message, and no indication the food was ever picked up. After the delivery was already past the latest estimated time, I tried contacting the driver with no response. I reached out to support and was told the driver was "on the way." When I pushed for clarification, they admitted they don't actually have a way to contact or verify the driver, so the information I was given wasn't accurate. At that point the order clearly wasn't coming, so I asked to cancel. I was told I would still be charged for most of the order. So I paid extra for priority delivery, received no delivery at all, and was still charged. On top of that, there was no real support or escalation offered. This isn't the first time I've had an issue like this, which makes it feel like a system problem rather than a one-time mistake. Completely unacceptable experience. read more

I got in to Sacramento International Airport last night at 11 PM and did not want to trouble friends or family to collect me for the 45ish mile ride home to Vacaville. It seemed straightforward enough once I made my way to the spot Uber is relegated to at Sacramento, 1/3 of a mile from the terminal. $78 for a 45 mile ride, sigh but ok. What was not ok was my driver, a woman in her thirties who looked like she had been living in her car. As soon as I got in I was hit with a wall of marijuana smell. While smoking pot is legal in California it is not legal to smoke in your car or smoke and drive and the idea one would smoke and drive others makes me wonder what the fuck Uber is doing about this because it isn't the first time I've gotten into a pot smelling Uber but my driver last night was next level high as a kite. read more

This app forced a tip when I rated the driver. I did not leave a tip and the app included one after I pressed submit. When I called the toll free number and followed the instructions, they still refused to correct the issue. I do not recommend this app or the company. read more

Riders need a customer service number to call and speak to a human, not ai crap. Had a driver fake picking me up and he never showed but I was billed the full amount. No options to resolve with an actual customer service, just an ai chat that tells me I was charged what I was quoted. I would rate this lower if I could. read more

UberEats has delivery people who scam their customers by having delivery people pick up items from business, report to UberEats as if they've tried to delivery those items, and then keep those items for themselves. When this happened I was also charged a restock fee for $25 after the delivery person lied and said they had arrived and tried to contact me. I know this didn't happened because I waited outside the entire time and even called the delivery person, who never answered my calls. UberEats then charged me the restock fee after initially telling me they had no idea why the delivery was cancelled. And of course Uber doesn't have a way to speak to a real customer service representative. Needless to say I will not be using UberEats in the future. read more

After reading about a Toronto Uber driving off with a sleeping 5 year old girl in the back seat, then REFUSING to connect the panicked mother with the driver, I am appalled at the bureaucratic bulls#!t and Ubers empty "saFeTy iS oUr ToP prIOrItY" mantra that clearly leaves customers without recourse. App. Deleted. read more

Uber - Poor management & negligent practices. F&$K Uber. - Taxis Near Me

We used Uber six years ago in London, England, and were pleased. Yesterday I tried to use it and am disgusted. I wanted to take an Uber from the San Diego airport at 10:30 p.m. but was frustrated. Uber's smartphone app is glitchy. The latest example: the app asked me to confirm something (possibly account info for my planned ride), but when I clicked "Confirm" (or "Verify" -- I no longer recall the name) it just went to a completely blank screen and never loaded. No way to move forward, no message, nothing. So I used ChatGPT to find Uber's telephone number and called it, only to get a recorded message telling me they were closed and to call back during daytime business hours. Stranding potential customers is not a particularly brilliant business model. I tried contacting support, but there's no working email or real help option -- everything pushes you back into the same broken app. It's maddening that such a huge company doesn't provide a simple way to reach a human being when their own software fails. Chances are really high I'll never try to use Uber again. Chances are equally high that Uber's "reliability" will guarantee continued prosperity of the taxi industry. read more

had 2 Uber drivers the other day, never had a need for the service before Dec 17. Both cars were clean, and more comfortable than any Taxi , I'd ever taken. The Mobile application was easy to use for both a scheduled ride, and an impromptu experience. Payment and tipping was easy so no cash exchanged. Drivers were quiet, focused and professional. Pickup was a little confusion but it was on my not knowing to pay close attention to texts from my drivers. read more

While I was gardening today, a Rite Aid-branded Uber driver pulled up next to me, hit the curb, I was laying 1" away and started loudly duct-taping her rearview mirror -- all I said was excuse me, she claimed her mirror was broken, but clearly wasn't. When I politely said "excuse me," she suddenly pulled out her camera and began yelling at me for no reason. Totally unprofessional and unsettling behavior. Uber should really reconsider who represents their brand in public. read more

Uber - Unprofessional uber driver, harassing me. - Taxis Near Me

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I would like to share a theory/observation relating to Uber's pricing and pay structure. Since Uber stock is up, pleasing both stockholders and investors, why are the ride costs increasing and driver's pay decreasing. Is this discouraging drivers? This makes one think Waymo may have a roll. Without driver availability, it would be easy to convince the City, County and State to solely use Waymo. More money for all. Is any driver experiencing lack of rides, anticipated rides only to be often flagged top of phone Ride already taken leading to false sense of income? Less than minimum wage? read more