This is probably one of my favourite taxi apps. It's usually great with response times and pick ups without issue, but I do find it a bit fiddly to get drivers sometimes. There's also a handful that will accept your request but are 20 minutes away, or drop your request after a minute or two, which can be annoyingly frustrating. The app has been buggy for a while as well and it'd be nice if it could be fixed (it keeps dropping the favourite location, the UI isn't intuitive and user friendly sometimes, and it inconsistently moves my address to the one next door instead of the correct one). Overall though it still works fine and I'd rather use local taxis than the other options. read more

There's a reason these drivers don't work for Uber or Lyft. Driver just honked and sped around a car that stopped in a pedestrian crosswalk and almost killed me. This dude sped through the intersection and didn't even have the awareness to slow down when I was in front of his car. Luckily I chose the right direction to run as he didn't stop until way into the next street. This company should shut down. read more

I was charged $235 to go from The Cow Palace to San Jose. They said that once they go past SFO airport they up charge 150%! He pointed at my door and said, "it says it there". Never in my life have been so scammed. Wait for an uber, walk, or take a horse. Don't give Flywheel your money. read more

Flywheel Taxi - Taxis Near Me - San Francisco, California

I decided to try Flywheel taxi service yesterday. Big mistake. I called the dispatch to order a ride at a specific time, and it was confirmed by the auto attendant. I'm outside waiting, because im paranoid that they won't come. (It's happened before with Yellow ) Driver is late, so i call dispatch. Auto attendant tells me he's 3 minutes away. 5 minutes later I call again, tjis time requesting to speak to Driver. He says he never got the call, hes not coming. Panic, because I'm trying to get to work, and now will be late. 000000 stars!!!!! Don't use Flywheel!!!!! read more

Their driver just swerved into my lane (illegal turn) and nearly broad sided me. I called to report him and their agent simply hung up. I reported the exact location/time/cab number. Uber or Lyft would refuse to hire a liability like this driver. read more

Absolutely terrible experience with this cab company. The cab itself smelled heavily of weed and cigarettes, and the interior was filthy and disgusting. It felt extremely unprofessional and uncomfortable the entire ride. Before getting into the cab from San Francisco to Oakland, I specifically asked for an estimated price. I was told it would be around $70 including tolls for roughly a 20-mile trip. Instead, I was shocked to be charged almost $140 at the end of the ride because of some "out of town fee" plus an additional 1.5x per mile charge that was NEVER clearly explained beforehand. This felt completely dishonest and misleading. To make things worse, customer service was unbelievably rude and useless when I called to question the charges. The representative told me I was "keeping them busy," yelled at me over the phone, and then hung up on me. Absolutely unacceptable behavior for any business, especially one dealing with customers directly. I would never use this company again and would strongly warn others to avoid them unless you want hidden fees, dirty vehicles, and horrible customer service. read more

31518S3 taxi named Khalid took my phone and zelled himself 70!! I finally was able to get my phone and get off,!!! Every unprofessional!!! Never had an experience like that in my life.! When I got off another group got on and he wanted to charge them individually and they got off as well. This guy is a scammer read more

Flywheel Taxi - Taxis Near Me - San Francisco, California

Had my friend take Flywheel cab no. 2030 when I sent her to the grocery. Driver Firdos was annoyingly adamant and persistent that she pay cash. She did not agree and at one point felt getting harassed. Never again, no way! read more

P995 Refused to close windows at midnight through highway - too cold and not appropriate at the time read more

Be warned. If you are flying in to SFO, and have to leave the penninsula, take BART or even (gasp) an UBER. This company will charge you 50% extra if you have to go outside their small zone. Our driver took the company name very seriously, because he was flying down the highway and straddling the divider line in the tunnels. We prefer to use local taxi whenever possible, but this company is not one we'd consider again. read more

I took a Flywheel taxi from the San Francisco Airport to my hotel. I have stayed at this hotel on Old Bayshore Highway many times and know the area well. When I saw that the taxi driver did not plan on taking the shortest route I asked him to exit on Millbrae Avenue. He yelled at me from that moment onward, claiming that there was no difference in the distance, when in fact the route he had planned to take was at least a mile longer and would also have been slower. I decided not to tip him much and further abuse ensued. The receipt I received was a yellow cab business card with no name or identifying information on it, so I have no way to lodge a complaint about him with this company. In fact Flywheel seems to be an app that drivers sign up for. Who knows who this person was or if his credentials were genuine. No second chances for this company for me. read more

Terrible service. Do not recommend. Blatantly rude . Requested pick up at Pier 27 ...After finding out that we only wanted to go to Union Square rather than San Francisco Airport...actually refused us service. Call Uber, Yellow Cab...any company but this one! read more

Flywheel has scammers as drivers . Avoid at all costs. My driver Jasbir duped me and did not mention the crazy additional charges of driving to South Bay Area. This is despite me categorically asking him about the charges . Total bill was 3x the usual fare. It was a ride from airport at the middle of the night. He knew very well that I will not have an option midway to get off and get another cab. read more

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Be careful of this scam company, holy crap, it is so expensive, it is 3 times more than what I would pay for Lyft!

I requested in advance an SUV taxi from Flywheel. After numerous calls, and even speaking with the driver whose English was near impossible to understand, the answer was always the same "He (or I) will be there in 10 minutes." Having waited over 50 minutes, I cancelled Flywheel and booked with a different company that soon dispatched me a taxi. You too should cancel riding with Flywheel; they are inefficient and irresponsible. No more Flywheel for me and family. read more

Taxis are for the people who need them, a bit expensive but so are good jeans. Flywheel taxi has helped me get to work on time or home when it rains.. Lift and Oober drivers are to scared of a bad rating to even speak most the time making the ride a mix of dull and unconfortable. One of the reasons I'ld rather take a cab. read more

Flywheel Taxi - Taxis Near Me - San Francisco, California

Arrived into SFO and Flywheel was randomly the next taxi in the queue at the airport. The driver was pleasant, professional and personable. He even apologized for traffic on the freeway that was not even under his control. He mentioned that they are an "old school" taxi business. You *call* and *speak* with a human, tell them your location and you are given an close approximate time of your pick up time. Never longer than 5 minutes away. I'll take old school in a heartbeat. Conversely, my brother arranged one outing for us using another service, you know the one that starts with a U, and there was a lot of confusion with that driver and the app, the ride ended up being canceled and this incurred a cancel fee. Again, I'll take old school in a heartbeat. I was so happy with this service that I used Flywheel for all of my trips while in San Francisco, and I called them to arrange my trip back to SFO. Highly recommend! read more

Can I give zero stars? That's my preference. Take stars off from other people's reviews? Would do that, too. SO BAD. It was after midnight and rainy and the driver didn't put on his seatbelt. He sped, changing lanes and swerving, making me feel extremely unsafe. Never once used a turn signal and never stopped for red lights or stop signs. He kept turning on the overhead light and looking around the interior of the car... while swerving and speeding. His car's check engine light was on, as was the tire pressure light. While the car is probably just due for an oil change (I have a Prius and experience the same issue) the low tire pressure makes the roads even more unsafe on top of all the other issues above. Also, his car REEKED of nasty cologne. After a 10 minute drive, my hair now smells of it as it was so overpowering. Absolutely the most unpleasant ride I've ever had to pay for. Would absolutely never recommend your cab company and would purposefully turn around and cross the street until another has taken it or I can call a ride share if it was ever first in the taxi line at the airport again. Save yourself and your loved ones. Avoid at all costs. read more

Worst driver ever riding from sfo to pacifica, called me a liar when I said I've never paid that much for a ride home. told me to quit complaining and he would call his manager. Tried to charge me $99 when it was showing $55 1 mile from my house. Ended up paying $66. Rudest person I've ever encountered for a taxi ride. Reported him to SFMTA. Do NOT use Flywheel taxis. read more

The driver who picked me up in the rain at McDonald's and the other driver left me there and I had a stroke. The driver with this company was awesome the other one sucked and I dropped all of my food. Yellow cab read more

My taxi driver scammed me and missed his exit in purpose to run up the fare. Take an Uber instead. read more

Read the reviews! Paid $280 to get a ride to the east bay from airport. Outrageous rip off. More than 3 times the cost of uber.

Terrible service. Costed me $180 for a ride from the airport. And they can't even provide a detailed receipt of the charges incured. They don't store any record of the rides, basically drivers are acting as independent contractors. read more

This is the worst company ever. DO NOT USE!! Their driver in cab number K384 license plate 36975F3 just tried to run me over and when my husband yelled at him he went completely psychotic and almost ran over two other people. when I called to report it this company just told us they will not be taking any action against this driver. They don't carCANCEL YOUR APP AND DO NOT USE!! read more

Flywheel Taxi - THE WORST CAB DRIVER IN SF! - Taxis Near Me - San Francisco, California

The Flywheel app says I'm in a ride as soon as I open the app although I completed a trip the previous day and didn't request another. Deleted Flywheel app and switched to Yellow cab. read more

I recently had a knee injury, but thought I was well enough recovered to be able to walk to my destination. However, after I had committed to walking and was too far into my walk to go back, I realized there was no way I was going to make it - the knee pain was excruciating. So I called Flywheel, the taxi arrived within about 5 minutes, and the driver, once he saw me limping towards him, immediately got out of the car to assist me. He also helped me getting out of the car - he again got out to give me his arm and saw me safely to the door (thanks, Sam!). You'll never get that kind of service from a self-driving taxi! Never was I so grateful to see a friendly face behind that steering wheel! read more

Fare home from the airport was more than double what we paid to go to the airport ($42 via Serra Cab versus over $100 via Flywheel). No explanation as to the disparity other than "that's what the meter shows." Never again... read more

This cab company is the best. They can take you everywhere for an affordable price than uber and Lyft. They are very honest and they don't scam people like uber and Lyft does. A ride from SFO airport or the city down to San Jose is cheap and affordable and reasonable prices then uber and Lyft. read more

I had just gotten off the ship o. September 11 and it about 9 am at terminal 27 and I was waiting for my ride. There was a line of taxis bumper to bumper. Flywheel taxi number f709 came flying in and was honking and yelling out his window for everyone to move. There was no place for anyone to go. Both lanes were packed with cars. It was crazy. He just payed on his horn and would almost bump with the car ahead of him. Very rude. I would never get in his car. read more

Total scam - we got overcharged - double the price!! The driver didn't use a seat belt and he stunk - as if he hadn't taken a shower for the whole week. He was way above limit on the free way, and in our calm neighborhood he almost run over one pedestrian. Stay way! Terrible experience. BTW we got the car #1471. total scam. read more

Flywheel from SFO to home was 50% more than Uber. The driver then harassed me for not tipping. What a ripoff!!

This driver almost kill me , he was changing lanes on freeway and was driving so so so bad and so fast read more

Flywheel Taxi - Bad Driver - Taxis Near Me - San Francisco, California

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Took Flywheel from SFO to Berkeley as it was the first taxi in a line of cars waiting to pick up passengers. The driver was Freidon Waziri who talked about how difficult it was to drive a taxi in San Francisco today. He dissed Uber, and complained that he started early that morning and had gotten only three rides. I felt sorry for him and gave him a twenty percent tip - I told him to increase the charge to $140. When I received my bank statement, the charge was for $160! What a rip-off! read more

Be careful with these drivers. Today one special individual attempted to brake check me, invade my lane and then tried to hit me with the vehicle. read more

Flywheel Taxi - Taxis Near Me - San Francisco, California

I call yesterdayt to made appointment at 8:20am for today.I wait 8:31 no taxi come then I call they tell me no taxi will call again. until 9:02 steel no taxi come . why soon I make appointment a day before .And the operator not say anything just tell me to wait. very bad services. read more

do not use this service. on my first trip to San Fran i didn't know the going rate for my destination from the airport until my return trip. My driver overcharged me, refused to give me a receipt, and when I checked my credit card afterwards he had increased the charge even further. Felt uneasy even as he was swiping my card when I saw the ID badge in the cab was someone else's, so left promptly at my destination. read more

I had live in the Bay Area for 20 years. I usually get picked up by friends or take uber from SFO airport to San Jose. Last month I decided to give a try to flywheel thinking they would have competitive prices. I was coming back from Europe so I was exhausted and I wasn't thinking straight to ask tons of questions. I got into a ford escape with their logo. He drove me home and started to use a calculator on top of the fee that the display showed. I was so confused. He charged over 200 Dlls for that ride that is usually 98 Dlls. I thought he wasn't trained properly so the next day I called his company and they said they charge if they step out of certain parameters! what ? they didn't tell me!! then he asked me for the plate number and i told him that I didn't have it. I was exhausted and he told me he couldn't track it cause I didnt book the ride online !! what? I could have been in danger jumping into a taxi that was in the airport as official ?? the customer service person said he couldnt helped. I said you should have a record of my payment on my credit card and the time I left. he never replied back!? writinj this so others don't get surprised and get this service. read more

These Flywheel taxis and I suspect other taxi companies are a total scam. I was charged $90 for a 20 min ride downtown from SFO. The driver refused to give me a total until I gave him my card when he dropped me off. He was a total jerk when I kept asking for the total and took off when I argued about the cost of a 20 min ride. I didn't even get a receipt. I called the Flywheel business number and left a detailed message and never got a response. DO NOT GET INTO A TAXI IN SF. You've been warned read more

Two or three of the operators are very insulting, childish and not helpful. I just got accused of being "angry". I was belittled. My life is great! Earlier this month a man refused yo call me a taxi be ause "there were no cars around." When I told him to at least put out my request on the radio and let the drivers decide he intentionally fid not take my call. While there are two cery professional operators a man and a woman. The few that are complete jerks have ruined flywheel for me. NEVER EVER AGAIN read more

Taxi cab drivers should have a higher standard than Uber or Lyft but alas sometimes they don't. What I thought made them better was their experience, knowing the roads and their customer service-like opening the trunk and putting your bags in them. My guy yesterday did none of that took all of the slowest, most congested roads and drove conversating loudly on his phone and literally looking at google map the entire time. Unsafe-please get a phone mount for your phone. Poor customer service talking loudly on your phone in a private conversation the entire time and not bothering to open or close the door or even open the trunk or interact with your fare. I know you took a much longer route to punch up the fare. Cab was clean. read more