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    uBreakiFix by Asurion

    3.5 (15 reviews)
    Closed 10:00 am - 7:00 pm
    Updated 1 month ago

    Services - uBreakiFix by Asurion

    Desktop computer support

    Device support or repair

    Laptop support

    4 More Services

    Mobile phone body repair

    Mobile phone support

    Tablet body repair

    Tablet support

    uBreakiFix by Asurion Photos

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    Yana K.

    I'm so Disappointed!!!! The Jack J was very rude !!!!! I asked him how long could takes repair and started yelling on me, and telling me that he have another phones to do, I just asked how long that's it !!!! And his last words was that he just Don't WANT to do my phone repair for which I already paid and paying my insurance every month!!!

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    4 months ago

    The service was quick and the employees were very respectful and helpful, and the store was well organized and straightforward.

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    UBreakiFix

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    9 months ago

    Thank you Alex for fixing my phone, there was debris in the charging port and he fixed it in two seconds! Fast service and reliable

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    UBreakiFix

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    11 months ago

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    3 years ago

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    3 years ago

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    1 year ago

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    3 years ago

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    5 years ago

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    5 years ago

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    Review Highlights - uBreakiFix by Asurion

    Went to this place when the Geek Squad couldn't help, despite my Total Tech service contract.

    Mentioned in 2 reviews

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    CellPhones4Sure

    CellPhones4Sure

    (30 reviews)

    Great store. Had a MB that I wanted to add an NVMe header too. The tech was very responsive and…read morehelpful and got me a great quote for the work. Sadly, the MFG has a different BIOS depending on whether or not that header was populated, and I ended up buying another model instead, but I will def go back to him the next time I need a repair!

    Definitely do not recommend…read more They fixed my daughter's phone for $215. She started getting error messages right away, saying it was not a comparable device. When we asked about it, they said that's normal. (Incredibly annoying!) Then, shortly after she got a strange color blotch on the upper right corner. We didn't think much of it Bc they offer a "lifetime warranty". We took the phone back today at 10:45. They were supposed to open at 10 but no one was there & it was locked. Called the # & they said they were running late. We continued to wait until the guy showed up. He looked at the phone & said it isn't their fault & that they would need another $180 to fix the problem. He claimed that he thought it was because maybe my daughter sat on the phone. I explained to him that I weigh a lot more than my daughter and I said on my iPhone daily, and have never had the issue. He said, "Well, you have an original screen". I told him that I didn't realize that the screen that they replaced it with wouldn't be similar to the original quality of the screen, & he just shrugged his shoulders. I told him that we already spent a lot of money on the screen & didn't want to pay $180 more. He said he couldn't help us under warranty & suggested that my daughter "go be more careful with her phone". Place stinks. Would never use them again. Headed to buy a new phone now. Wish I had never wasted time or money here.

    Samsung Care - Repair & Support Services - Knitting while I wait

    Samsung Care - Repair & Support Services

    (13 reviews)

    Do not use Samsung Care (less) in Frisco Tx. We made the long drive just to find it a product…read moresales location. Repairs may or may not be finally completed but NOT within the time frame promised. We place the order for item, a week later received communication that part arrived, made appointment drove again to Frisco to complete service repair. Still has not happened and no eta as to when part will arrive. Be prepared for multiple trips calls and apologies or to passes off to some off brand repair third party business whose work Samsung offers no warranty...you've been warned

    I had to go in to repair the screen on my Fold6. I dropped it while opened and the inner screen…read morestarted showing black hairlines of dead pixels down the middle. I met Chris behind the counter. He was very cordial and listened carefully to what I had to say. He also explained that the repair was under warranty. He took my phone to the back and the tech, Freddy, said it would be a simple fix; but they did not have the parts on hand, which was totally reasonable and understandable. Parts were ordered and I got a text stating that they had the parts about 4 days later. So I brought in my phone the next day noon, during lunch time, prepared to leave my phone with them for the day or two. But an unexpected surprise... the tech had repaired it the same day and I was able to pick up my phone the say day! I was at the store around 5:30, left the store with repaired phone in hand, and at no cost for the repair (warranty)! I'm sure plenty of people have also gotten their phones/tablets, etc. repaired here with excellent service and have not left positive reviews for this place. I just want to state my experience here was AMAZING! Thank you Chris, Freddy, and Samsung Care store.

    uBreakiFix by Asurion - mobilephonerepair - Updated May 2026

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