This place is beyond incompetent. I took my Dell tower and speakers because my computer was not allowing sound. They told me the connection for the speakers in the back of the tower was faulty, but I could either plug it in the front or purchase a blue tooth speaker. That advice cost $65. So I did what they said, plugging the speakers in the front. They worked for 10 minutes. Then I bought a blue tooth speaker. It worked for 10 minutes. Today, I took it back and explained this whole thing and the guy said it was more than likely a Windows corruption problem and I needed to do a complete reset. I told him it did this while I was on Windows 10 so I advanced to Windows 11, but he said it followed. Otherwise, it was probably the motherboard. So I went home and did a reset. I have now completely messed up my computer because my backup info did not save on my external hard drive in the way I had hoped. And after the reset, I STILL have no sound. I left my tower with them to DIAGNOSE, but it seems they just like to GUESS. So $65 for absolutely NOTHING. My friend's mom had a similar issue where they left her to fix it after she paid them...except she needed her computer to first work before she could download the stuff necessary. SO ridiculous!!!! So DO NOT USE THIS BUSINESS! They are not serious about actually FIXING computers! read more

Don't trust these guys. I called because my computer screen said my computer was locked up and a recording played over and over telling me to call a telephone number, which I knew enough not to call. I called uBreakiFix and he said he knew exactly what was wrong. He said it would cost thousands of dollars to get the computer working again, and I'd probably loose the data on it. Might as well buy a new computer. Very discouraging. So, I called a friend with a computer store in a different state, and he said just "force quit", and it'll be okay. I did and the computer continues to work fine. Didn't cost me a dime. He said he gets calls on this almost daily. So how could uBreakiFix possibly not know how to easily fix it. So, I called uBreakiFix back and talked with a different fellow, who gave me the same misinformation as the first fellow there.... saying it would cost thousands of dollars ..... uBreakiFix is either really stupid or extremely dishonest, or maybe both. read more

they make you sign a waiver saying they won't use Apple parts to fix your iPhone. they won't tell you that unless you ask of course. Ive gotten my screen replaced twice there. the screen is very weak and cracks easily. whatever they do makes your phone over heat and work very slow. youre better off getting a new phone read more

The staff here is extremely lazy. They will try everything to NOT have to do the work on your device. The minute it's something major, they'll start telling you it's better to get a new computer or something. The guy at the store didn't even look at my computer, and basically started bringing up prices and telling me to get a new pc. He didn't even ask me if I wanted to still go through with repairs, he just kinda stood there and looked at me like "well, can you afford that?". And the thing is, I don't care if the cost of repair was 2000+, I'm willing to pay for that because I'm a game developer and what's on my computer is worth much more than the cost of the damn computer. Anyways, I guess my main point is that they try to avoid the tougher jobs. read more

Brought my phone to have the screen repaired & left it with them. I was told three days to get parts, but they somehow found the parts later that afternoon at a nearby store. Other than a Samsung server-down issue that added an hour to the repair time total of 3.5 hours, the entire process was seamless. The Titusville, FL, store personnel -- Adam and Sam -- were incredibly helpful, extremely knowledgeable, and kept me up to date every step of the way. The price was reasonable too, and the phone is as good as new. read more

Had three phones with major problems. Went in with no appointment. Associate named Chris was very friendly and professional. Checked each phone in turn and told us things we could do and reset on each phone. He did not charge us a dime. He did not do any actual repairs, but He spent a good bit of time with us and we were willing to pay for his help. I will definitely go back when something is needed. Very much appreciated. read more

I cracked the screen on my Galaxy S20 and through my Verizon insurance this shop was the closest for to drive to for repair (from South Cocoa Beach). They close at 7:00 so I drove over at 4:45' arrived at 5:20. The lady came out, didn't even turn on my phone and look at it. She told me that it is a 2 hour job so I would have to come back in the morning, I told her how far I just drove and she did not care, nothing was cutting into her night! I do not blame them 100%, I think th8s information is something that Verizon should let everyone know about when they have to drive far for a repair and I have made this known. However, not that it will hurt this company but I would drive 5 hours out of my way to make sure this store does not receive one darn penny from me! read more