Discharge planning is VERY POOR!…read more My dad was there for almost a month for a respiratory problem. The ICU and PCCU nurses are the good ones taking care of my dad but once he got transferred to med surg - you can't even find any nurses on the floor and there was a lot of empty beds and still can't find staff. Left my dad with a skin breakdown from poor quality of care. The social worker/ case manager was not efficient with discharge planning... discharging without proper equipments at home is an UNSAFE discharge!

Their ER took good care of me after a dooring accident. Their medical staff was personable and…read morecaring. Unfortunately, they didn't detect a fracture on one of my fingers, which delayed critical care. I had to see a hand surgeon for that and even he had a hard time seeing the fracture. I'm very happy with the level of care I received at Saint John's.

For the parking. Vallet is $16. You can try your luck to get street parking. Don't go to nearest…read morepublic parking cause it cost $17 for 30 minutes and $35 for whole day. (-_-) A good size and decent seats for waiting room. No drink and food in the area. Nurses on recovery floor are extremely attentive and kind. Thanks.

Great hospital and doctors but like any other hospital advocate for your patient and be on top of…read moreprocedures. Metered parking on street is free after 6pm, read parking signs before parking on street. Valet parking available and there is also a parking structure down the street as well.

Thank you Rosanne for directing my steps to your X-Ray…read moreFacility. I wasn't sure which would be the quickest & less steps for me after my unfortunate injury/accident. I truly appreciate Teresa P. @ Front Desk for promptly assisting me before & after my X-Ray. Teresa is a team player & together with Marcia V. at Registration Desk I was able to complete very exceptionally proficiently. Thank you so much. I am limping as it is & with the fall it's made my life difficult, I can't stop crying ! I also want to acknowledge Craig at Radiology along with Leslie & Denise. Thank you for your professional patient service & customer service. I have been here before for a complete procedure on my spine per my Nuerosurgeon. This was a completely unexpected procedure with Excellent Care & complete understanding patients are not always treated with compassion, empathy and grace. I will refer others to this facility due to the EXCELLENT CARE I received today! Excellent Customer Service = JOB SECURITY! Exceptional Training & Team efforts show a commitment to Supervisor who understands how to delegate run a successful department! I would give this facility 10 stars !! GREAT JOB!

Katherine Toubian 7 minutes ago…read moreNew Please AVOID The ER at this facility! Dr Carmela Yom-Toubian and the Nurse Sara ( the short blonde lady) are equivalent to characters of a horror movie who are ready to attack you with their sharp knives. We had to take my adult son to the ER 3 times for his excruciating headache, vomiting and high fever before they started looking into it further. First of all, They do not have enough doctors to attend to the patients. They keep passing the patients to the nurses. Basically, the doctors that are available sit an area and just talk to each other and laugh instead of visiting their patients in the rooms. On third visit to their ER, They performed a procedure on my son in the morning to determine possibility of meningitis. The nurse told us the result should be back in a couple of hours and we have to wait , Then the nurse comes in again and says that my son will be transferred to another hospital without giving us any further info, diagnosis or even test result. Since i am also in healthcare, i started questioning, thats when hell broke loose and Dr Yom-Toubian came by the room, did not even come in just stood by the hinge of the door and she said she is no longer the assigned dr. As a worried and desperate mother, i said ' can u just please tell me why he is being transferred, she basically said in a harsh manner ' I do not have time for this and i have more important patients to attend to, the other hospital will inform you ' she leaves, then comes in the second monster, nurse Sara who came and started bullying us with her tone as to why we dnt follow the rules and leave as the ambulance was waiting to transfer my son. When we asked why they were not giving us any info, why were they in such a rush to get rid of my son, she said because your insurance does not pay us enough and so my son asked 'so this whole thing is about my insurance?' And she said 'yes' and also threatened that if we do not leave with the ambulance to the other hospital then she will write in her chart that we are refusing treatment.' Remember, all I needed was basically an explanation of his situation and a possible diagnosis. I hope they read this review and acknowledge the pain and agony they put their patient through. I do not believe St John does their due diligence on hiring their doctors and staff. Btw, Dr Carmella Yom-Toubian got her degree in Guadalajara. Just saying.

Sadly mu mother was in the hospital day 11 on her birthday on Christmas day. So I came to spend…read moretime with her. The staff was so kind during her stay and every time I called to check on her. My Mom was kept clean and comfortable. The Doctor even showed up in a good mood and was not rushed when answering my questions. I was confident that she was getting the proper 24 hour care needed. I hated for her to leave. I highly recommend this hospital.

This is for the Emergency Room…read more Boyfriend was treated twice over two months, as we live in the Marina. Trust me, if there were ANY other choice close by, we would have taken it. Security staff is incredibly rude, one guy in particular. I really hope he never has an emergency necessitating a rush to the ER with your loved one to be treated like he treated us for no reason. We don't want to be there. We need help. Sorry if we are bothering you. You should find a job not working with the public and definitely not in medical care. In early June, boyfriend passed out and fell at 1 am on a Saturday night. He must have hit his head, as he was disoriented, confused and had garbled speech. Thinking he was having a stroke, I called the paramedics, who arrived right away and rushed him to this ER. Over the course of several hours, they checked miscellaneous things, gave him fluids (as he was dehydrated), and finally checked him into the hospital around 5 am. The next day, they did a CT scan, found nothing and released him. Where they FAILED is that they did not schedule a follow up CT scan, which necessitated, in August, two months later, an emergency embolism procedure and bilateral subdural hematoma evacuation (brain bleed surgery) at the excellent Providence Little Company of Mary hospital in Torrance. In early August, boyfriend was having severe headaches, motor skills issues, and foggy thinking, so he came home early from work and we went to ER again at 2:30 pm (again having to deal with that absolute jerk of a security guard), where they ran a CT scan and MRI, and guess what? He had two brain bleeds (bilateral subdural hematomas) and needed to be transferred to a hospital with a neurology department, which took several hours. Absolutely ridiculous. When I dared to ask what was taking so long, I was snarkily told they were working on it, and that there were no available beds in LA with a neurology center, and they needed to find a hospital and transport to it, which took HOURS. He was not transported by ambulance to the hospital until 9:30 pm. As luck would have it, he was taken to Little Company of Mary, where he was scheduled for surgery first thing the next morning. I will be doing my research to find another ER near us. This place is terrible. The doctors and nurses do an okay job, but the amount of time taken to care for patients, especially for an emergency as in my boyfriend's case, is absolutely unacceptable.

This review is specific to my appointment with Dr. Eva Berkman Holzner and her nurse, Franklin…read moreCollingwoode. From ease of parking to leaving the facility, this was one of the most efficient and professional medical appointments of my life. On intake, Franklin was very polite and professional, and yet ensured that we kept the information exchange moving at a rapid pace. This may also be why my appointment was on time. Dr. Holzner reviewed everything with me accurately, and clearly outlined suggestions and recommendations. Both were happy to repeat or explain things when I asked them to. Even in the lobby and the waiting room, my questions were anticipated and answered before I could even formulate them. I would 100% recommend this team.

Nurse Franklin is the best! Wow, it's so nice to see someone very happy and professional with what…read morethey do. He's so positive. Before my appointment, he sent me a detailed message about parking, etc. When I arrived, there were so many personal touches (see photos). Okay, I usually do not look forward to going to the doctor, but I found myself making a future appointment and lab appointments. Then Dr. Malouk walked in. I felt heard. He listened and made great suggestions. He is very approachable and knowledgeable. I am so happy with Kaiser in SM. At the end, Nurse Franklin went over the summary and other details. I have never had a nurse do that. Actually, in my 55 years, I have never had an experience like this. Happy new patient .

IF YOU COME TO THIS EMERGENCY ROOM, BE PREPARED TO WAIT 9-10 HOURS UNLESS YOU'RE ACTUALLY CLOSE TO…read moreDYING. I know that sucks to say but that is the truth. I unfortunately was in a situation where I NEEDED to go to cedars because of the complications of my condition. I'd say that if you can go somewhere else you'd probably be seen a bit faster. when I finally was brought out of the waiting room into a bed, it was in a hallway, where I was kept overnight and was finally put into a "room" the next morning at about 9 am. All of the ER tests and things were done in the hallway. Other than the time and the wait. The care I received was second to none. I was given attentive Nurses and doctors who were competent and actually figured out what was wrong with me. Hopefully this review guides you in the right direction.

My mother is a regular patient of this hospital because well it Cedars-Sinai. The service and care…read moreare usually good. Then again it's not for ER service. Today i had to bring my mother to ER. It's under construction so it made the check in inconvenient. We checked in at 10:45 am. Got called in for a bed at 5:52 pm. Then it took about an hour before the doctor stopped by. The doctor ordered a CT scan and lab work. It's 10:05pm and all the tests have been completed. We're waiting for an update. Not quite the service we had in mind from a top notch hospital. I would expect this from a county hospital. There were many people waiting for at least 8 hours including a father and son who were sent by a research group in Honduras to have the son seen by cancer specialists. The son has stage 4 colon cancer. He was waiting alongside my mother! At 10:53 pm the nurse stopped by to let us know my mother is being admitted and the doctor will come by soon to speak with us. There is no need for this type of wait or lack of service. This is bad healthcare.

I've written a few times on Dr. Arash Nikoukari's page but decided to post directly to the UCLA…read morepage. Link at end for Dr's direct page. Read how he invested his time and energy into my health. I credit him with me changing my habits and lifestyle. https://yelp.to/qTKq/LCu4VzOTg9 I've seen Dr. Nikoukari for over 10 years and in that time he has become an integral part of my health, a confidant, and a friend. This review is focused on the 2020 visit. In the past few months this year, I had used the video and in-person calls for health related issues. When scheduling a health call it was exactly as what you'd expect, quick, convenient, and the familiarity of having your doctor know details with all your chart information available. The in-person visit is actually really efficient. You go to the office and there's a table saying you'd need to wait, the staff come by and ask you Covid related questions, and then your whisked you're the room. You don't even need to wait in the lobby. All procedures are done in the room including blood draws. Of course, you go to the restroom still for urine samples, haha. Overall I like what they've done and had no issues whatsoever. If you're looking to change your primary doctor, you can't go wrong with Dr. Nik.

I have been here 3 times for PT after my surgery. Cindy Graham is her name and she is great. She…read moreunderstands your situation by listening and then developing a course of action. When she taught me the exercises that I needed to do, she made sure that I understood. She even used some sensors to make sure that I could see that I was doing them correctly. All in all, a great place for PT.

Friendly staff and excellent patient care…read more As a stroke survivor with multiple ongoing health issues, you could say I'm a "frequent flyer" or even a "premiere member"lol. Unfortunately, I've had to visit this ER more times than I'd like, but I've consistently been treated with dignity, compassion, and the level of care my situation requires. At the time of this review, there is ongoing construction, but if you're coming to the ER, that's probably going to be the least of your concerns. The staff has always made a difficult experience a little easier, and I'm grateful for the care I've received. 4/5 stars.

Outstanding Medical Team - Truly Exceptional Care…read more I would like to express my deepest gratitude to the entire Emergency Department team at Cedars-Sinai Marina del Rey Hospital who were on duty from May 30 to May 31, 2026. I arrived at the hospital suffering from severe pain, serious vein complications, and ongoing issues related to thrombosis. From the moment I entered the Emergency Department, I was treated with professionalism, compassion, respect, and genuine concern for my well-being. I would especially like to recognize Mike from the MRI department. Despite what was clearly a very busy shift, Mike demonstrated extraordinary patience, kindness, and professionalism. He carefully explained every step of the process, helped reduce my anxiety, and treated me with dignity and respect throughout my visit. His calm and caring attitude made a tremendous difference during a very difficult time. I would also like to sincerely thank Rachael Anita Utech, PA-C, for her outstanding medical care. Her professionalism, attention to detail, medical knowledge, and compassionate approach were truly remarkable. It was immediately clear that she genuinely cared about her patients and was fully committed to providing the highest level of care. The nurses and the entire medical staff deserve special recognition as well. Due to my vein condition and thrombosis-related complications, obtaining IV access was particularly challenging. Nevertheless, the staff handled everything with exceptional skill, patience, confidence, and professionalism. Every member of the team worked together seamlessly and made me feel safe and cared for. Over the years, I have visited many medical facilities, but this experience was different. I did not feel like I was simply a patient in a hospital. I felt as though I was surrounded by people who genuinely cared about me as a person. The atmosphere was so warm and supportive that it felt more like being welcomed by family than being treated in an emergency room. I respectfully ask the hospital administration and medical leadership to recognize and commend the physicians, nurses, MRI staff, and all team members who worked this shift. These professionals represent the very best of medicine and are a credit to Cedars-Sinai. Thank you to everyone who helped me during one of the most difficult moments of my life. Your dedication, compassion, professionalism, and humanity will never be forgotten. With deepest respect and gratitude, G.V.Rusnak Marina del Rey, California

I had a traumatic birth experience at UCLA Health…read more Teaching hospital: Dr. Brianne D. Romeroso, MD was texting on her phone when she entered my labor and delivery room. She didn't interact with me at all during labor. Only the resident doctor did and she was smugged. I asked for no resident doctors, but patients don't have a choice at the hospital. Dr. Romeroso only chatted with me right after my surgury. Rotating doctors: You may not know who will be there for you when you deliver your baby. NICU: This unit was excellent - care and staff. Billing: They will have non-medical staffs walk into your post partnum room to pay for the hospital services. Do not pay if you're using insurance. The claim should be processed by your insurance. If you pay while still at the hospital, you and the insurance could end up double paying for the service. They won't proactively inform you of the overpayment and credit you the amount.

I cannot say enough good things about our experience at UCLA Santa Monica for the birth of our…read moredaughter. The nurses, midwives and staff were all exceptional. I felt comfortable and supported throughout the entire process. The lactation experts Karen and Deborah were also amazing. The labor room we had was massive and although the post partum room was much smaller it was comfortable and worked perfect for everything we needed. Also, the location of the hospital is next to some amazing food places which is nice if guests want to pick up stuff to bring you (tartine and huckleberry are a quick walk away). Overall I am so thankful we chose UCLA for our birth I would give it a 15/10!

I came in for a procedure at this hospital... after reading the reviews I was so so scared and…read moreworried, specially since I came alone... but... I was surprised... everyone from registration to the Doctor were super nice... i had the best two RNs taking care of me... Thank you Tory and Deby...specially Deby.. she was so so sweet and understanding. Her IV placement skills are on point!!! Hardly felt it... Then Tory took over after and super sweet as well.. I really appreciate everyone... made my stay and more comfortable cause I was so worried... not gonna lie... also the facility was super clean...you do not get a room to yourself though... its just a huge room that separates patients with curtains... but then again , the stay was short so I legit have no complaints...

If I could give this hospital 0 stars, I would. If you're thinking about sending your child or a…read moreloved one here especially to the Behavioral Health/Psychiatric Unit that is part of this hospital I strongly encourage you to look for another facility that will actually help them instead of making an already difficult situation even worse. This review is specifically about the psychiatric unit inside this hospital, where I was admitted because I was struggling with depression and anxiety. This was, without a doubt, the most terrifying experience of my life. Instead of receiving the support and care I desperately needed, I felt like I was placed in a unit with patients who had much more severe psychiatric conditions, which made me feel extremely unsafe. If my family hadn't advocated for me, I honestly believe I might not be here today. There were multiple times when my heart was racing uncontrollably. I repeatedly told the staff how serious it felt, but it took more than 30 minutes before anyone properly checked on me. I genuinely felt like I was in danger, and my concerns were ignored. One of the most disturbing moments of my stay was waking up because I felt wires being attached to me. When I opened my eyes, a male nurse was in my room laughing while my hospital gown was completely open, exposing my breasts. I was only wearing my underwear and had not been woken up or given the opportunity to cover myself first. I felt humiliated, extremely vulnerable, and like I had no control over my own body. I was admitted on a Friday, which meant I had to stay even longer because the psychiatrist didn't want to see me. When she finally came, she spent less than three minutes with me before making her assessment. Even though I was never aggressive, violent, or disruptive, I was kept there for another two to three days. I participated in every activity, followed every rule, and all I wanted was to be with my family. I have never been someone who causes problems or is a danger to others I was simply a young person going through an incredibly difficult time. One of the most frightening parts of my stay was feeling unsafe around other patients. Older male patients, including one who appeared to be around 60 years old, would come near me, and I experienced unwanted touching on my legs while I was asleep. I reported how unsafe I felt, but in my experience, nothing was done to adequately protect me. I felt dismissed, ignored, and like nobody believed what I was saying simply because I was there for depression and anxiety not because I was violent or dangerous. I am now 20 years old, and I have never attempted to harm myself again or hurt anyone else. Looking back, I truly believe what I experienced deserves accountability. My mother filed a complaint by phone regarding what we believed were serious instances of negligence, but as far as we know, nothing was ever done. No one seeking help for depression or anxiety should leave feeling more traumatized than when they arrived. I sincerely hope this hospital makes meaningful changes to the way patients in its psychiatric unit are treated so that no one else has to go through what I experienced. (My heart rate was over 150, and those 30+ minutes felt like they could have cost me my life.)