I am someone who has been to plenty of phlebotomists and I have to say Sharon was the best! When I…read morewas waiting for my turn, I could hear her talking to other patients, very engaged, and has the genuine feel that she loves what she does. She is so bubbly, kind, and wonderful! And the best part is, I couldn't even feel the needle stick! It was such a quick in and out! The ladies at the front desk were also very sweet and got everyone in and out efficiently!

The office is on the second floor. It is extremely small and they don't want you to stand outside…read morein the hallway due to fire hazard. There are about a dozen chairs in the office and about another dozen people standing waiting. I am sure there is some sore of a fire hazard with that situation as well.

I don't usually leave reviews but after the service we received today I feel I must. Our Doctor…read morerecommended this office after the lab corp in San Pedro didn't feel confident in drawing our 6 month olds lab. I get it, babies are tough patients. And we appreciated their honesty but the way the pedro office handled my baby and her little arms just rubbed my husband and I the wrong way, they were so rough, seemed annoyed and almost in a hurry to get us out, so we are glad they didn't attempt to do the draw. So we scheduled here. We got seen almost immediately with an appointment, the two ladies were so very gentle and patient with our baby gave her a warm compact to help find a vein, and even showed my husband how to hold her during the process ( both of these things the other office didn't even bother to do) It was very difficult for us as first time parents to see our baby go through a process like this but the ladies were so kind and were able to get her lab done on the first try. So thank you to both these caring ladies for being so gentle and caring with our little girl.

This place is horrible. I had an appointment at 12:30pm was waiting outside of the door of the…read moreoffice at 12:15. I had an appointment and no one told me that I had to pull out a QR code if I had an appointment only until after I waited 40 mins just to get a routine blood draw. They need to have a better system in place. There was a lady that told me I was on the list for the appointment--NO MENTION AT ALL about a QR code. When I approached the front desk lady after I had waited, she then told me about the QR code. All the meanwhile they have a stapled list of names of people with appointments. Ridiculous. They really need to give better instructions to their patients.

Love, love, love this place. With the remodel over a year ago, it is ideal. Appointments can be…read moremade online, just bring in the hard copies of the lab order from your doctor. Don't rely on the doctor FAXing the orders to the lab. There is no front office staff so the fax just gets clogged with all the orders. Best is to bring in hard copies for them to process. You receive a text with a link the morning of your appointment. Once you arrive, you select the link and you are checked it. It alerts the technicians and they come out to get you. The electronic board shows up the number of people ahead of you. Those with appointments are prioritized. Very efficient, simple and easy. Great hours of availability but the early morning hours are the best. Ok, bye.

I've come here a few times with my mom for her appointments. They open right at the dot at 6am and…read moreonce it opens you have to check in at their kiosks. There are three that folks can use. They don't have folks who can help out with the kiosk use - and so I know I've seen some folks struggle sometimes. Once you get the hang of it though it's not too bad. The waiting room itself is spacious and they have a monitor that shows who is checked in and what time their appointment is. Overall ok location that is clean. They are pretty efficient with their appointments too and so you can be in and out.

Needed to have my blood drawn for my annual physical . This was one of the options on my sheet to…read morehave blood work done. So i went in here i was a walk-in they don't take appointments. Staff was super nice. They got me in right away took my blood and out the door I went 10 minutes . Waiting area was nice and clean. Lots of seats for everybody. Nice and warm inside. Will definitely use this location again.

* I've been using this draw station & laboratory for several years now, & have found them…read moreprofessional, timely & efficient. * During today's visit my technician was Kristen who was helpful, friendly, professional & very customer centric. * I didn't have an appointment but was still received graciously & with care. * They are now in a much larger office space & as a result the service was even quicker, well organized & highly effective. * They're easily the best managed lab I've been to in the Beach Cities community, & I highly recommend them for the speedy service & professionalism.

Very small office but quite efficient. My dad's doctor is in…read morethis building. He has his blood work routine done in this facility. You do not need an appointment, but it can get busy. Since his doctor is part of the Torrance Memorial network, they automatically have the doctor's order in their system, and you don't need to have a copy of it. The staff here is efficient and fast compared to LabCorp and definitely no comparison to Quest, which is a nightmare to deal with.

Came here for a routine blood draw and the overall experience was a bit better than I had expected…read more [Parking]: Gated parking lot with one hour free with validation. The first 30 minutes = $2.00 and each additional 30 minutes thereafter = $1.00. Daily maximum = $10.00. Don't forget to stamp the ticket at the Quest office counter before leaving. Otherwise, there should be plenty of free street parking if you come early enough and don't want to worry about parking validation. [Process]: There were no receptionists at the counter at 8 AM. Visitors can use the kiosk to check in or use the online check-in link provided in the email. I clicked the online check-in link and it took less than a minute to complete the process. I arrived at 8 AM and was done in less than 10 minutes after checking in. To my surprise, I didn't have to make a fist and the phlebotomist was still able to complete the blood draw within minutes. The waiting room also has a screen showing the number of customers currently being served and the number of customers with scheduled appointments within the next 60 minutes. [Lab order]: I forgot to bring a physical printout, but the phlebotomist was able to locate a digital copy by searching my name and birthday. Otherwise, customers can email a copy to PSCCWK@Questdiagnostics.com. [Conclusion]: A fairly efficient process when everything aligns from having an appointment scheduled to having the lab order ready.

I usually go to Labcorp for bloodwork but had to go to Quest because of the paperwork I was given…read more After creating an online account and setting an appointment, the process was very smooth and everything was done efficiently and professionally. About the only thing I don't like about this medical center is that you have to take a ticket when entering the parking lot and need to remember to stamp your ticket before leaving the office in order to avoid paying for parking. This is the only medical center in the area that tries to charge people for parking. Not the fault of Quest though.

I went to this location & the Long Beach location near bellflower off the 91 & omg California needs…read moremore of these facilities. I met the owner & he's so genuinely sweet & kind. I appreciate the hospitality!! Thank you for making this a wonderful experience Bill. Thanks, Rosy S

Only female representative was rude on the phone and in person. Didn't want to print out of my…read moreresults because she emailed them to me and only wanted to do one. Ironically was wearing be a good person jacket.

Labcorp is a laboratory testing office and this is one of many Labcorp locations in Los Angeles…read more This Labcorp location in Redondo Beach is pretty busy as the Beach Cities Health District is located near the office. I came here for a routine lab tests. [Parking]: Easy and free designated parking garage. No issue finding a parking at 8:45 AM on a weekday. The office is located on the 3rd floor. [Check-in]: I booked an appointment ahead of time. I initially tried to check in via one of kiosks (have driver's licenses or government issued ID ready), but I noticed somehow my check-in was a walk-in visit (visitors can see the status on the overhead TV screen). So I checked in again using the link given on my text message instead (Labcorp will send the link 24 hours in advance) and this time it worked wonderfully. Checking in using kiosks can be a big risk as the visit could turned an on-time appointment into a nightmare walk-in situation (could be waiting for hours) - so use the link given via the text message! [Note]: Friendly phlebotomist and staff at the front counter. Phlebotomist recommended drinking a gallon of water before the blood drawing - two glasses of water before sleeping and two glasses of water after waking up (drinking water helps phlebotomist having an easier to find veins). [Conclusion]: I was able to complete the whole process in 25 minutes. Expect a solid 4-star experience if everything is executed correctly from scheduling an advanced appointment, checking in via the link on the text message, and arriving on-time.

Every time I come here, I question why I come back to this Labcorp location. Even with an…read moreappointment it's been a 30 minute wait. The gal at the front desk is rude and unhelpful. Cuts people off while talking, points to a machine for elderly patients and tells them to scan in, and then when they don't know how she's condescending.

This was the most unprofessional lab experience of my life…read more Opens at 7:30, but you cannot use the text waitlist until 8am. I had a 45 minute wait but folks after me had a 1:30 wait. Phlebotomist did not introduce himself, confirm my DOB, explain what would happen, how long it would take, or confirm all the labs he was drawing. He did swab my arm with an alcohol swab, but inserted the needle immediately after, causing a more intense stinging sensation. Additionally--He did not let me know when he would be inserting the needle/explain what he was doing. Inserting the needle immediately after sanitizing scared me, so I jumped, and he scolded me for moving. Horrible, not in alignment with UCLAs CICARE standards.

My wife and I frequently visit this location as we are patients of Ucla, Ronald Reagan, in…read moreWestwood. That being said it is quite a drive for us so this location is more convenient. unfortunately, there's usually a long wait but thankfully, you can check in over the phone before you arrive. When I visited this morning, there was about an hour and 20 minute wait but got through in about 45 minutes. once I sat down for my draw I informed the technician that I did get anxiety and sometimes dizzy, when my blood is drawn. So I used my phone to distract me and she was quick as a gunslinger. I was done in no time with not a bit of anxiety, and when I got home and removed my bandages, I had no bruising. These people are our ninjas. Thanks again for the awesome service and experience.

I want to start by saying the radiologists, imaging techs, and nursing staff at Polak are…read morewonderful. This review is specifically about the front desk, and I hope this helps other women so they don't go through what I did. I am under 40 with a documented benign breast lump, prior biopsy, and a family history of breast cancer. I had a scheduled diagnostic mammogram and ultrasound appointment. Because screening mammograms are not covered by my insurance at my age, I coordinated carefully with my doctor and United Healthcare to ensure everything was coded correctly as diagnostic. My doctor even submitted the orders in December, months ahead of my April appointment, because on previous visits my orders had repeatedly "failed to arrive" despite always being sent. None of it mattered. I showed up and was told there was no order on file and that I could only get a screening. When I tried to explain the insurance distinction, the front desk staff became combative and dismissive, made me feel stupid for asking, and told me 'We probably can't do anything for you.' I left in tears. I'll be the first to admit I am not an expert in medical coding or insurance, and a calm explanation of the process would have gone a long way. Instead, I was met with impatience and dismissal. I can't believe that someone would treat a patient clearly in distress like that. I always try to live by "be kinder than necessary, everyone is fighting some sort of battle." You would think that folks that work at a Breast Diagnostic center would be kind. Missing orders has been a pattern. Every visit I have been made to chase down orders my doctor already sent, despite my physician being in the same Torrance Memorial network as Polak. If you are under 40 and need diagnostic imaging coded correctly for insurance purposes, prepare to advocate loudly and call ahead to confirm your order was received. You should not have to, but based on my experience, you will. I have submitted a patient feedback form and I truly hope it gets taken into account so no one else is treated like I was today.

This place is horrible & this time will be my last time to visit for yearly checking up a…read moremammogram.( I came here many times before Reception ladies upfront 90% unfriendly!! & the worst one was the lady that performed a mammogram for me. Her name was Christina, she opened the door & called on my name. She didn't look at me but just looked at clip board, not even say hello & her face looked just plain mad! We went inside the room & she said to me that here is your gown & leave up front open. I changed it real quick just didn't want her to be more angry. After changed I opened the curtain & saw her just got up from a chair very quick. After took 4 images ( I believed ) she said it was done then I changed back my clothes & opened a curtain & asked her if she had I bad day because her face looked so angry & mean! also asked when she saw me at first ( as I was her patient) She didn't even said hi, hello or even smile. Nothing!! No words from her. I' ll go complain to website feedback.org which I just saw someone answered all & every comments