Fernando responded very quickly to my request for a quote to clean carpet, stairway, and a…read moresectional couch with an excellent price. Two days later, he came to clean, and I could not be happier with his work, especially with some difficult pet stains. I know you will be glad to have called Fernando and entrusted him with your job!

I needed my upholstery and rug cleaned so I did my research and decided on this company. Fernando…read moredid an excellent job with communicating, and I was able to get work done within days. I do feel as if it was a bit expensive for what I had done (very small area and less than hour's work), but I'm still pleased overall so yes I would recommend this company and particularly Fernando. He was very professional and a complete gentleman.

Were able to get the stains out that another company could not! Also super easy to schedule,…read moreupfront about pricing, and paid only on results.

I called out to have some dining chairs cleaned due to some slight stains and they removed it…read morewithout any problems. They were quick and the pricing was very reasonable for the upholstery. I will gladly call upon them again for assistance with the house! Sorry for the mess in the photos, we're still unpacking!

We used Jet Steam Carpet to have our carpet cleaned and dried in the basement. John was very…read moreprofessional, thorough, honest and on time. He went over and beyond the job. You can tell he was a kind of contractor that cared about the quality of his job. We couldn't recommend him enough! We will definitely use him again and recommend him!

I can't recommend John and his team enough. He made the entire process easy and my carpets looked…read moregreat after! He recently completed two jobs for me and both times everything was wonderful. He was very professional, courteous and cared about the work that he did. I will definitely be using him again!

It's a no for me!…read more First let me just say that the service provided by this team was just fine. When I called to make an appointment, the young lady was very helpful and so was Noah, the young man who cleaned my carpet. Noah sent a text the morning of to make sure we were still on, arrived on time and was overall wonderful. We talked about certain stains. If he felt a stain may be an issue, he let me know in the beginning. All went well. I'll be honest. I didn't do my research well enough. This is not a hot water extraction carpet cleaning service. I knew that coming in but I did expect a little more water than what was used. But hey, it's a green company. I'm doing the environment a favor right?! Yea...no I just should have gone with my gut. My high traffice area, still looks like my high traffic area. My couch still has its original stains. In Noah's defense, he did ask if I wanted to continue cleaning after advising that he didn't think he'd be able to get all the stains out. To which I told him...well at least it will be somewhat clean and smell fresh, so go for it. I wanted to really believe that it would have some sort of improvement so I was okay with taking the chance. Problem is...none of the stains came out of the couch. I have honestly cleaned this couch with upholestry cleaner and a cloth WAYYYY better than this but I really didn't feel up to it so thought I'd just hire someone. I'm not upset with the company because I took the chance even after being a bit skeptical. Disappointed though....I absolutely am. It's hard for me to understand how there was literally no improvement in the couch. A few of the stains were removed in the carpet but there weren't really many "stains" from the start. It was just more of just the look of dirt from high traffic. Again, hard to understand how OxiFresh's process did NOTHING. So if you are on the fence, my personal experience would suggest to look other places. This was an unfortunate waste of $450. Find a company that actually uses water maybe.

Bottom Line: Overall, competitive pricing for a green carpet cleaning but there are better values…read moreout there if you shop it since the Yelp deal cannot be combined with other deals. Please be sure to purchase the Yelp deal with caution. I really wanted to give Oxi Fresh of Greater Edgewater a chance but when I called to get a quote and to schedule an appointment for five bedrooms, a hall, a walk in closet and an area rug I was told that I could not use the current Yelp deal ($80 for $100 of service) along with the current Whole House Special (5 rooms for $168). I had wanted to appeal this to the owner's to make sure there wasn't a misunderstanding but couldn't find a way to contact the local Edgewater franchise directly. (Its unclear to me if the person I spoke with was a general operator for Oxi Fresh or a direct employee of the Edgewater franchise.) Also, the Yelp page says, "Mention Yelp for exclusive deals" but none of those existed according to the operator. Since deals cannot be combined, this service was going to cost me $266 but I was able to find a better deal from their top, reputable competitor who also uses very little water and green cleaning products. If I do find myself using Oxi Fresh in the future, I will update my review accordingly.

Super professional and the outcome was great. Definitely my go to for carpet cleaning.read more

I did an online quote, and he answered within a few minutes…read more Gary did a great job cleaning my carpet. His prices are very reasonable and he truly cares about satisfying his customers. I would definitely use him again.

I called to make an appointment and the woman I spoke to was so sweet, quick, and I was on the…read morebooks for 2 weeks out (they had avail to be sooner but it didnt work for me). I recieved a text that my tech was on his way. The tech, Mike, introduced himself by name and was patient with me as I had to put my kids on the bus. He then walked me through the process before starting any work. Mike wore shoe covers, properly protected the corners of the home so the hose could run smoothly, and was very communicative the whole way through. He was obviously very knowledgeable and left my house smelling fresh and looking clean. The next time we have our carpets done, Ill be requesting Mike (from Bowie location).

Where do I even begin? I scheduled service for a day that I took off from work to be here for the…read moresix-hour - yes, six hours! - window this company requires for service. I spent another half-hour preparing the room where the work would occur. I was very explicit in my instructions when I booked the service that I could not guarantee street parking for the technician's van, but I could provide garage parking. When he arrived, he said he could not park in the garage and there was not immediate street parking in front of our Home, so he left. Five minutes later the space opened up in front of our home and I immediately called dispatch and asked that he returned and do the work. They said it was too late; he had already moved on, five minutes after he left my home for what would've been a multi-hour appointment. On top of that issue, the company sent me a confirmation email with the photograph of a technician who was entirely different than the technician who showed up at my home. I understand that schedules changed, but given that that is a security and safety precaution, the company should've followed up with an update that a new technician would be arriving. After all of this, the company kept insisting that they could come back tomorrow after I told the dispatcher repeatedly that I was unavailable for the rest of the week because I would not be home to allow the technician in. His solution was to continue to offer tomorrow as the service day, along with a $25 discount on what would have been an $800 cleaning job. All around incredibly disappointing experience with even worse customer service. You lost a customer for life, Stanley Steemer.

After reading several glowing reviews for Cedric, I decided to schedule TAKAM Restoration for a…read morecarpet cleaning, and I am so glad I did. Cedric is truly everything you hope for in a service provider. From start to finish, the experience was seamless: * Professional & Knowledgeable: It's clear he knows his craft inside and out. He was incredibly helpful and took the time to answer all my questions. * Reliable: He arrived right on time, which I deeply appreciate. * Fair Pricing: His rates are very reasonable, and unlike many other companies, he includes the "little things" that others usually try to upcharge for. * Hardworking & Kind: Cedric is a genuinely kind person who works incredibly hard to ensure the job is done right. The results speak for themselves--my carpets look fantastic. I have officially found my go-to for restoration services and will only be using TAKAM going forward.

very trustful vendor, no landlord supervision is needed. Recommend it! They did two services for us.read more