Been going to gyms for 40 yrs .best gym ive been to ever .trainers are very friendly and helpfull , really cant ask for anything more

DO NOT ENROLL HERE UNLESS LIKE TO WORKOUT IN A SUANA!!! THEY REFUSE TO FIX THE AC!!!!! Its been YEARS of the same lies and excuses... "Its an old system" "King Kullen (landlord) refuses to fix it" All complete nonsense. Any landlord legally must fix a broken AC. Do they go buy fans? (like youd see in a gymnasium) Nope, too cheap....or lazy. LA Fitness closed so months back enrollment went thru the roof, now all the college kids are back, when HS is out it will be a complete mess. So they have the money from all the new enrollment, its simply them being cheap. Go ANYWHERE but here. You will be DRIPPING SWEAT as soon as u walk in!!! I'll remove this IF they ever fix it....they wont. read more

I have been a member of UFC Gym for over three years and, until recently, I had never experienced any issues. Initially, the front desk staff recommended a personal trainer named B****. We spoke briefly and agreed on a time for a training session. He told me he would text or email me to confirm the appointment, but I never received any communication. When I saw him the following business day, he asked what had happened. I explained that I had been waiting for his confirmation. I chose to let the matter go and assumed it was simply a misunderstanding. The second time, we agreed on a specific training time, and he did email me to confirm the appointment. However, when I arrived the next day, I waited for nearly 30 minutes. I asked the front desk to contact him, and I was told he would arrive in approximately 15 minutes. He never showed up. I then requested to speak with a manager and was directed to R******. He apologized for the situation but also stated that, because it is the gym policy, the payment was nonrefundable. Although he offered to conduct the training session himself, by that point I was no longer interested. I was also told that if this issue were reported to his supervisor, I would not receive a refund. That left me with the impression that there was little interest in escalating or resolving my complaint, which was disappointing. I am sharing my experience so that others know what I encountered. While some employees at this location have been courteous and respectful of customers' time, I believe management needs improvement in management's handling of scheduling issues, customer concerns, and service recovery. read more

I had to cancel remaining private sessions scheduled for June due to an out of town emergency. I informed Coach Victoria Razzano and she was understanding about it. I got an email notification today that my last 3 sessions were scheduled for 7/22, 7/21 and 7/24 where I was marked attended. If she had asked beforehand to see when I'd be able to schedule, I would've told her to collect the $150. I wasn't notified in advance and these were scheduled for last week so I wouldn't cancel. I rearranged my in-office days to come in during the weekday because she didn't want to do Saturdays and ordered a meal kit in which she received credit. I showed up on time and enjoyed working with her so I'm disappointed that she didn't ask my permission before she fraudulently booked sessions to get paid. I won't be coming back! read more

The gym is so hot it is so hard to breathe sometimes. The fans don't work-- another ongoing issue. One of the cable machines has not been fixed. The ac is hardly high enough it makes it hard to work out. Anytime I ask about the ac or repairs they give me the same stories. -- "we're working it". I've been hearing that since April. I spoke to a front desk girl who told me the ac isn't working properly. They try to open the garage door but zero ventilation comes through. They don't seem to be in a rush to fix the ac. And let's not forget another neighboring gym closed down so they know people are desperate to come to a gym. read more

I had been a member UFC for 4+ years at least. It has become such a horrible place to work out. It seems unbelievable. There is no gym etiquette even with the trainers. They walk right in front of your mirror. Space they have classes with participants running past you as you're trying to do sets on machines. All the equipment is thrown all over the place. The same two machines have been out of service for months now. I went there today because my membership expires next month I wanted to see if there was any improvements. Needless to say there was none and I will not be renewing my membership. Nobody seems to care in there. It's too bad. It became such a dump. Whoever these new owners are have no clue as to how to run a gym. read more

if I could give zero starts.... Good luck trying to speak to a manager there to help you about canceling or credit card refund. Called a few times and it's the same story... "manager is not in until 11:30 he'll call you back", " l can take a note and the manager will call you within a week", and whenever they put you on hold somehow the call gets dropped...every single time. Worst gym experience by far...STAY AWAY !!! read more

Been a member since they opened , signed up on in a little store front on new hyde park road pass lake sucess shopping center. Got the president package - where I paid $600 up front and was told I will never be increased - that was not true I am increased every year and do not know where the $$ are going - I jointe as it was a gym that used to be 24/7 and now after covid they never went back to 24/7 - weekend need to open earlier than 6am - That is why many people joined . No excuses for not being 24/7 . Also the gym is filthy nothing is cleaned and when you go in the morning it is a total mess - Weights , plates , mats etc are all over the place. They redid the place within the past 2 years but you would never know it by the way it looks. Very sad I hope the new gym that is opening up where LA Fitness is decent as I need to try something else after all these years. I started writing this with giving you 2 stars but realized you do not deserve 2 starts. Also your replys to all the reviews is Automated BS . Same reply to every poor rating review - Come on YOU CAN DO BETTER !!!! read more

Terrible experience. When I signed up, I was told I could change my membership at any time. I later asked to downgrade from the class + gym option to just the gym since I never used the classes, and the head of sales told me I'd have to pay the $200 annual fee again--even though I had just paid it. When I asked to cancel instead, he said he'd "still let me come in until the billing cycle ends," as if that were a favor. Very sleazy sales approach and disappointing customer service. read more

5th review - I gotta be fair all, lately I've noticed the music has not been so overbearingly loud. Thumbs up. I really hope it stays this way, having music is fine, just not so overbearing that you can't hear the person next to you - fingers crossed Etiquette is still a thing though - ha! But this a gym goer thing not an establishment thing. read more

Yesterday, I received the below email from UFC and was appalled. This is one of the most offensive emails I have ever received from a gym. The assumptions made within this email disguised as "cutesy" were NOT. As a previous patron of UFC gym, I am appalled at this recent method of marketing and advertising. With that being said, no wonder membership is low to the point of the organization stooping to such levels. I had relocated to a location where there was no UFC Gym. In recent days have decided to relocate back and have been exploring gym options. Thank you for making it easier to not choose your gym. Please bring back some professionalism. Dear Samira, We're reaching out on behalf of Your Muscles, who have been feeling a little... neglected since you decided not to renew your UFC Gym membership. We've tried reminding you a couple of times about our special rate for your first month back, but Your Muscles' pleas have gone unanswered. Your Muscles, who have been loyal and strong, are starting to feel a bit off-balance and wobbly--much like skipping leg day. It's becoming "a whole thing," and they really miss the regular workouts. As per the age-old contract between Muscles and Humans, it's your duty to train, strengthen, and occasionally show off Your Muscles. They've endured weeks of couch-sitting and "I'll start tomorrow" promises, but deep down, they know you're a dedicated Human who just took a brief break. Now, Your Muscles deserve a renewed gym membership, and we can offer it to you at a special rate for your first month back. Click here to renew and get back to crushing it at UFC Gym. read more

The Gym's facilities have taken a serious nosedive in the past year. All members pay a 13-month annual fee (not 12), with the 13th month supposedly going towards upkeep (obviously just pocketed). Equipment is broken, often for weeks. However, the biggest issue is the ventilation and cooling. Yesterday it was 75 degrees outdoors and 102 degrees on the gym floor, with very high humidity. The have a large "air mover" fan that hasn't moved in over a year. Men's bathroom is a Sauna, with the walls sweating and the floor always wet throughout. Nasty stuff probably growing in there. I am currently in the process of finding another gym, but felt it important to put a PSA out there to the public. Someone is going to drop dead from heat exhaustion! Add to this, that new management recently eliminated resourced to re-rack weights, and never encourages members to return weights themselves, and the result is a perpetual tripping hazard. Lawsuit waiting to happen! read more

The music that is played is to loud and just bad choice of music in general . It's a good place to work out and is well maintained

Definitely my "go to" gym after trying so many places. The vibe is perfect for all walks of training life. From HIIT training sessions, to martial arts, weight room and child care. Plus child classes. Definitely a well rounded facility. read more

Been to plenty of gyms, and this one fails on so many levels. Now, I can't speak for the level of the classes/instruction, but the gym itself is pretty much impossible to work out in from 5pm-10pm, which is the time most people would be attending after working during the week. I have to fight for a parking spot most days, and have circled the lot for as long as 20 minutes before being able to go inside the facility. There are simply not enough spaces. Once inside, I am welcomed by blaring music and enough people to make me believe I was at a rave, not a gym. Because the gym peaks after 5pm, getting free weights or benches can be a struggle. If you go to the bathroom to change, be prepared for questionably sticky floors, water everywhere, and at least one stall or urinal out of order. I can't stress enough how loud the music is, so bringing a pair of noise cancelling headphones is necessary. Sometimes even that isn't enough to drown out the obnoxiously loud instructors who are mic'd up and cheering on their clients for literally everybody in the gym to hear. Doesn't matter where you go in the gym, you will hear them, so avoid the classes that go on at 6pm Tuesdays to Thursdays. Honestly, the most disappointing part is the gym is advertised as a 24 hour facility. There was a Saturday I went earlier this year when the gym typically closes early. The patrons and I were given maybe 4 loud warnings over their PA system in the last hour to wrap up our exercises. In the last ten minutes, staff turned the lights off in the restroom/changing room while people were still in there changing! I don't understand why a gym would be advertised as 24 hours except on the days where most people would benefit, on the weekends where they are free. I walked out the earlier this week because I could not focus with the sheer noise. It's beyond distracting. The membership is cheap for a reason. You'd be better off going somewhere else. Staff here is very friendly and helpful, so I hate to leave such a low review, but the place needs some serious adjustments. read more

This gym is super dirty, grown men cant flush the toilet, the staff smoke vapes and carts in the back of the arm bar, they gon try to scam you read more

womens showers are always broken, no hot water, broken shower heads, loud abnoxoius music, sauna is on and off..and what happen to the towels ??? read more

Really enjoyed the vibe and feel of the place. Great to get a good lift in whenever you need to.

HGHLY RECOMMEND! This gym is amazing with children & adults & I waited till I had a few months visits before posting this! Besides it being a great experience overall I am extremely grateful for the staff & my trainer Dan Fox at UFC Long Island for making this a life changing opportunity for me. Their recovery services are the best I seen yet at a gym & their staff is just outgoing & on point to making sure everyone is efficiently receiving the services they are there for. Cleanliness is a must for me & they are pretty much on top of all it. Classes are good too! Staff is so informative! I went from injury recovery to full weight loss and strengthening & I would choose them again. My only downside I wish they were closer to me! read more

Working with Coach Arriale Starbird has been great. Coach Arriale's guidance helped me achieve my cardiovascular and mobility goals-- I'm feeling great. I learned proper kickboxing techniques and Arriale is patient and supportive. Highly recommend this program and Coach Arriale! read more

One of the worst experience I had money-wise. This gym/corp is ONLY concerned with your money and that's it. They have sooo many different programs to just charge your card for this or that. I was charged twice for the same service on different cards that were on file. I only HAPPENED to notice on my statement, otherwise they were just going to charge me $500 extra for no reason whatsoever. When I asked for a refund, there was no apology and I was told that a refund will take some time. I was made to feel like I was nagging for my own money. It has been more than a month and they are still doing the refund LOL. The on-site staff at the gym are amazing and they are sweet. But the gym itself/management only cares about the money they can get out of you and nothing else. And just to let you know, this is one of those gyms that charges your card juuuuust a few days prior to your last monthly charge date every month. Very sneaky and they do it just a couple of days every time so that you don't notice. No accountability and very shady. I'd recommend finding a local gym where people will actually care about their customers. read more

The ops manager has destroyed this gym. I have come here since 2017 and they just recently updated the gym. The gym's upgrades are actually down grades in which they removed significant and substantial machines! There's only one leg press machine, no pull-up assist machine read more

Re: machines, only 2 gyms can match UFC GCP, Mecca (only bodybuilding gym in GNY metro region; $$$) and Onyx Bellmore ($$). UFC is well equipped, equip is likely paid off, juice bar is nicely stocked, affordably priced, desk staff is pleasant. If you know how to leverage the equipment, you can train there for pro sports, modeling, and bodybuilding shows. read more

Great gym, the staff is nice and friendly. Lots of free weight equipment to use and everything is organized.

I've been looking for a fighting gym to supplement my one-on-one boxing coaching and found a great environment here at UFC GYM Long Island. In addition to their group classes, I loved their array of equipment, machines and free weights. If going for your first free session, just be prepared for a bit of a sell, which is to be expected. Always check their prices listed online before signing on the dotted line and never be afraid to ask for extras (a free massage/cryo/etc sessions) or discounted rate. I love that this gym has 24 hour access, a feature you don't often see anymore at gyms. read more

This was probably the best gym on Long Island. Very clean. Lots of great equipment. But now half the cardio equipment is busted. And a ton of the weights& machines are broken. Also they place the music way too loud! If you call they can't even hear you. And if you ask to speak to a manager they just yes you to death. Very unprofessional. And the front desk is very rude The parking lot also smells like a marijuana dispensary. Just an indication of the caliber of members that go into this place. Try LA fitness or push. read more

Cleanliness: 5 - Trainers: 5 -Facility: 5 Now the not so good: Be very careful when they charge you. I was overcharged in total $1,200 rather than the 3 installments I agreed upon, and it took them over one mpnth to correct it and refund me. However, they did not hesitate to charge my monthly dues. And I find the MUSIC TO BE TOO LOUD to the point that it's useless to bring your own headphones unless you're trying to ensure that you loose your hearing. Forget it if you are hungry and want to go to their snack area. They always run out of ingredients, and never have enough change in the register. It seems as though the people behind the counter are quite lost and don't know how to keep up to speed with the amount of clients (which isn't that many at one time) that go in order anything from a shake to a meal.... it winds up into a 20 minute wait (I timed it), and that creates an unnecessary line literally out the door. I ordered a sandwich from them once and will never order food from them again it's actually disgusting. I'd be much better off going across the street to the McDonalds and getting a sandwich. The shakes are okay but taste watered down. read more

Well, This gym is nothing even close to what it was when I first reviewed it. The sauna used to be good. Then it became filthy and dirty. Then they lowered the temperature in it. Often, the sauna is not even operational. For the whole month of April, it was not operational. They kept saying that it would be fixed in a week. read more

Not a real ufc gym. Cardio only. This is not a real ufc gym. Stay far away. I was also double charged and they act clueless when you dispute the issues. No real fighters are coming out of this gym. Subpar mediocre crap read more

Pros: Open 24 Hrs, Lot of different types of equipment, punching bags, active mma classes, even saw a UFC fighter run a free training session, very hassle free cancellation procedure, cheap ($60 a month). Cons: Dirty, Lot of broken equipment that doesn't get fixed, soap never works / empty, horrendous loud EDM music, super crowded at all hours of the day or night. Once I left a bottle of water on a table and it was there 2 days later.. It's definitely a good deal, but as I'm moving I'm very happy to be going back to a clean gym that provides towels and is not overly crowded (for double the price) read more

It's truly sad to see that this gym got renovated with an "upgrade", yet somehow things got worse than they were. I will say, at least this gym has new turf. The old one was never washed and gave both myself and many others rashes on our skin. Unfortunately, management decided to remove many of the machines that members loved and relied on, such as assisted pull up/dip machine and the cable flies. They went from having at least 2 machines (I.e leg presses, hack squat variations, etc.) to now only having one, thus increasing the wait time. On top of that they decided it'd be a good idea to get the worst and cheapest machines possible, Hoist, where your body rocks as if you're on a rocking chair when you're trying to concentrate on a mind muscle connection for leg ext, leg curls, adductors, bicep curls, triceps, and pretty much everything else . If you've been to any other gym, you know the difference a somewhat quality machine makes. And to top it all off the weighted plates and dumbbells are all over the place, I'm consistently fighting to either find the right weight or make sure nothing falls and breaks my toes since no one cleans up after themselves and they can't even ensure that staff clean up the gym (or the locker rooms, don't get me started on that one it'll have to be its own review). Management, CEO, do better. Stop focusing on your massages, cryotherapy, and make sure your gym is clean and SAFE first. Giving this gym 2 stars, because at least there are some members here that make the environment motivating/enjoyable. read more

Mateo is a great trainer because he is meticulous about form and technique. He is very in tune with me as a client. Returning to the gym was very intimidating but Mateo has made it empowering and fun. Working with him has given me more confidence and health in addition to more muscles and strength. read more

UFC GYM Long Island - Mateo at UFC - Gyms Near Me - New Hyde Park, New York

This place has great classes! Great instructors. And decent equipment! Yes, and most of the time it's clean. During the day. But at night it turns into a sh-t show. Some of the machines are broken or in need of simple repairs. And what's up with the super LOUD gangster music?? Either slow R& B or gangster rap. Please play something good! That everyone listens to! Dance music. Pop. Top 40. Even EDM. . People have cancelled because of this issue. And it's not funny anymore. read more

Updating my review. I prepurchased a 3 year membership that was set to expire in November 2020. Gym was closed from March 2020 until fall because of covid. I help take care of an older parent and just got vaccinated -- I haven't been to the gym in a year to avoid exposing to harm. I called up to explain the situation and asked to be credited the ~6 months. They could see I haven't been to the gym the entire time. They said no and I should have frozen my account. How was I supposed to know that? Membership said they wouldn't do anything for me. No heart. Don't go here. read more

UFC gym is awesome! it has as good of a weight lifting section as any of the gym's around, plus real martial arts training for self defense or for conditioning weight loss. I highly recommend Joe D as one the best well rounded trainers, but all of their trainers are top notch. Management is also great if you ever have any issues with you account. read more

I was a member of this gym for about a year (quit as COVID cases were spiking in NY). I had considered a number of other gyms before selecting this one. I think the biggest factor was the 24-hour access. There is a gym that's even closer to my place (walking distance!) and another that is a fraction of the UFC price. But neither of them gave me the luxury of not having to wait until it opens to get a workout in or having to work my schedule around its hours. Also, the manager let me try a few group fitness classes for free, to see if I felt that the gym as a fit for me. The staff is super friendly. They'll greet you when you come in or head out. And the instructors are chill people you could "friend" on Facebook (I never did, but I know some who have). I love that I usually see someone cleaning, whether it's out on the floor or in the locker room. Now I've heard that all fitness classes are currently being held out on the turf due to COVID, but when I was a member, they were in the group fitness room...which was very spacious and a room you had access to whenever classes weren't being held! (You also had personal access to all the fitness equipment being used for the group fitness classes.) As for the classes, 95% of the time they were AMAZING with great instructors. Let's just say some instructors were better than others in their energy levels/personableness and in their music selection haha. My favorite classes were the "killer core" and Zumba classes (a few others I really enjoyed but can't recall their names whoops). Anyway those classes were awesome and a huge factor in their being so great were the instructors! But I've heard that most of these instructors have left since COVID. Oh and I loved that I could unwind in the sauna after a day in the gym. Some days, the sauna is where a friend and I would chill as we waited for the killer core class. In this age of COVID, where I believe the gym has fewer members and/or allows fewer members in at a time (ok well I hope it's at least the latter), I would think parking is not as annoying an issue as it could be when I was a member. If you're going there for a class and it's peak time (I.e., just after work for most people, so prob between 5pm and 6pm), try to get there at least half an hour early, so you def get parking. Otherwise you could park on the street, no biggie. Also wanted to add that they gave me little issue with canceling my membership (did have to call back a few times for that confirmation email, but that's really it). They first let me freeze my account (free, as a courtesy given everyone's hardship due to COVID), but eventually I decided I would feel safer just working out at my own home for the time being. All in all, good experience being a member of this gym. read more

While the gym staff are still working out some opening kinks, I am in love with this facility. The staff is super friendly and helpful, the machines are top-notch, the locker room is spacious and plus it has a lovely sauna. The group fitness room is GINORMOUS. I love working out here and occasionally looking at what other people are doing to inspire my own fitness motivation. And I especially love watching the trainers interact with the ultimate group classes, but the youth training classes are the best. The kids are learning and having fun and it's great to see so much interaction. The arm bar is still getting into gear, and I usually get the praying mantis protein shake. Most of the time it is amazing but a few of the baristas lack the special touch to make that shack soar. Overall though I am proud to be a member of this gym and cannot wait to see it grow. read more

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Lately when I decide I want to go to the gym the parking lot between 6-8/9pm is super packed. I am glad the warm weather is approaching so I will bicycle here. Lately when I have used the fitness area it seems like the fans are not on high. Especially when it's packed The ladies locker room always has people leaving there things without locks on them in them. I think that is very rude and maybe monitored? I mean it's an open locker room why some members can't bring a lock baffles me. It's like they are asking for their stuff to be taken! I have decided to change when I attend the gym based on the parking lot and how packed the gym is. read more

This is a great gym, at least compared to most of the corporate gyms in the area. But there are just too many machines that are broken or out of order! Some of the leg machines have loose screws/ nuts so you can't really use them in a safe manner. IE the hamstrung curl machine. And last time I went in 40% of the treadmills were broken. I don't know why but the STAR TRAC treadmills have way too much "spring" to them. I feel like I'm running on a trampoline . These need to be adjusted. Also when you call, sometimes they have trouble hearing you. Because the music is so damn loud! What is up with that? If you're going to blast it- please play something good. There are satellite stations just for fitness centers. Use them. . read more

Tons of broken machines. Remember we pay annual fee here. If the machines is broken for more than 2 months we should get a refund for annual fee. You guys know those broken machines. don't pretend it's new to you guys. I will start taking photos of those broken machines. read more