I think The Villas apartment manager and team are compassionate and understanding people. They are…read moreprofessional, responsible and respectful people. They gave me good feelings right away. Also I found out that once people move in to the Villas apartment they prefer to stay there. Thank you very much for being good human being.

The management company that runs the apartments I live in are amazing, understanding people. The…read morechange in ownership has been the best thing that has happened.

I just used this company to rent one of my Apartments on the West Side of Ukiah. I was nervous…read morebecause I had a bad experience with another company that did property management and Rental screening here in Ukiah a couple of years ago. Because this is a small town there are not as many options to choose from for these services. I had not heard of Veikko before as they do not spend as much on advertising as their competition, but I decided to take a risk. Joel has been consistently professional, knowledgeable, helpful, proactive, and easy to get a hold of. My experience with him has been like night and day as compared to my experience with the other related companies this is especially impressive given that my rental was at the high end of the market at a time when the Market is overfilled with rentals in my range, and during a period in which it was taking much longer to get vacanc is filled. Even though Veilkko Provided this service on a fixed rate basis, they continued to provide the same high level of service even though it took much longer to fill the apartment than we had anticipated. Their prices were lower than their competition, Not only for the basic services but also for the photography package.  This company, Veikko,  is smaller than the competition, But this is an advantage because you get personalized service and a much quicker response. There is no comparison in my mind after having had experience with all three of the major Property Management companies in this town. Veikko is by far the BEST.

Joel was my landlord in Willits for the past year. He's a genuinely good person who doesn't pull…read moreany sketchy business that so many landlords are known for. Two of my friends also rent with Joel and no one has ever had complaints

Whatever you do do not move here. I lived here for 2 months..One thing after another fell apart and…read morethey tried blame everything on me...Yes I had only been there for 2 months.The outside looks good but they use cheap parts to save money..They are always coming into do inspections. I felt like I was living in a fishbowl. Also, the freeway noise is very loud. I asked to terminate my 6 month early due to harassment. They granted me I gave them a $1700 deposit after 2 months of living there I got $1100 back, Do not live here unless you want to be nickeled and dime'd and your privacy intruded upon.

By far the worse place ever to try to rent from. I should have listened to my friends and coworkers…read morebut I wanted to give Mendo reality the Benefit of the doubt. My boyfriend and I put in our applications, got accepted through Mendo reality and asked to apply for a house on Lorraine road in Ukiah going for $1635 a month. We waited and waited and waited for a call back. A week and half went by, no phone call. So we called them and Katie, the gal at the front desk had told us that she was meaning to call us and get back to us but she FORGOT but was happy to inform us that our applications did get accepted and she is just waiting to hear back from her manager to sign a few papers off. Her manager was busy that day going over inspections on other properties. So another week goes by, and I get a phone call from Katie stating that we didn't get approved because the owners decided to go with someone else. That was understandable so I told her thank you and left it at that. A couple weeks go by and I see that the house is still on the market. So I question and Katie then says, "oh the owners have decided to sell it so it should be off our website by weds 4.5.17" We kind of start questioning ourselves and my boyfriend decides he wants to try again for another place on sherry drive that was going for $1895 a month. We wait and wait and they finally call us back and Katie says that we were just shy $250 for qualifying for that house. I didn't get upset because that house was fairly expensive for what they were asking for anyway. I noticed that the house on Lorraine was still on the market and was again questioning to myself as to what was really going on with that house. So we decided to go with another house. Katie then said the house we wanted to apply for house on Jackson that was going for $1400 was also owned by the same people who own Lorraine. So I doubt you will get it says Katie. By then I was confused because If we got denied because "somebody" else got the house on Lorraine, why would we be automatically denied for a house that was $235 less then what we first wanted? And if your telling us that we were only $250 shy of getting the house on sherry that $1895, why should we be threatened of getting denied for something that is $1400? By this time we are upset and begin to ask questions. Katie's next excuse was that we had to be married to combine our income together that is why we are having a hard time getting a place. At this point in time I'm thinking Katie doesn't know how to do her job so we pull in the manager because Katie isn't advanced enough to explain in a professional matter how their system works. So I told the manager everything that she's been telling me and Katie is behind her denying everything she's been telling my boyfriend and I. I laughed and said this is just ridiculous I would my like my papers back. I'm a registered dental assistant, my boyfriend owns his own shop. We are expecting another child in the fall. We pay our rent on time we are clean and very organized people. We have great references. There should be nothing wrong with us finding a place together through a rental company. Clearly the income is there but Mendo reality has told us lie after lie after lie and it's made it very difficult for us to get a place. And Katie who works in the front clearly needs to go back to school to study about property management because she has made it very difficult and has been ALL over the map with us with just bullshit lies. She said she's going to call you back and then never calls. You have to end up calling them. They are just so unorganized there and it just goes to show how much they are disliked because I wasn't hearing anything good about them in the first place. I should have listened to my coworkers, my DOCTORS that I work for. I should have listened to my PROFESSIONAL coworkers. Mendo reality is a joke and I feel very sorry for them that they hired such a unworthy uneducated young women "Katie" to work the front desk. She's awful at explaining things and I feel sorry for whomever goes in there and has a hard time with trying to simply get a place there. Never again will I go through Mendo Reality. As my coworkers say VERY UNPROFESSIONALISM and a waste of time.

Was blindsided today picking up my security deposit refund. I was told by the property manager on…read moretwo different move out inspections that everything looked great and the only deduction I should expect was for the carpet cleaning I agreed to pay in my lease. I had continued to check in with Mendo Realty over the 21 day refund period in an attempt to ensure everything was a smooth transition and was told again, multiple times by Katie in the office that everything looks great and that I'd only be paying for the carpet cleaning. My roommate and I hired a professional cleaning company to go above and beyond what we could do ourselves. Not only that, but we tried to go above our responsibility and improve the property from how it was handed over to us by patching all of the wall holes from the owner of the property who was in the home immediately prior to us, as well as building a workable shop space in the garage, all with approval given by the property manager upon move out inspection. Talking to the property manager Marcia in person was absolutely no help. Requesting to make an appointment to discuss my objections in detail with my documentation was turned down, being told that she would not discuss in person and that all of my concerns must be made in writing. The worst part is their property manager (my landlord of 2.5 years) quit 4 days before I handed over the keys and Mendo Realty wouldn't stand by her statements, verbal and written, when presented to them. Being Ukiah, this is one of two games in town so you may be forced to choose to rent from them. A coworker of mine also rented from Mendo Realty and had a similar experience, with $1600 held for carpet cleaning and back rent because the tenant they had secured to take over a lease fell through for a month longer than he had stated. I get the feeling that they are used to people rolling over and not challenging the company when they are wronged. Honestly, for $500, small claims court would likely be more expensive and time consuming than its worth. We'll see how I'm feeling tomorrow once I've had time to weigh the pros and cons of holding them accountable for theft. My advice: Stay away.

APPLICANTS BEWARE!!!!!!!…read more Hugo Ruiz does not return any calls or emails. I had applied, called, emailed and left messages with not one return call. 3 WEEKS later I was casually sent an email saying my application was accepted. I'm still trying to get my deposit back because who wants to live in a place where the manager does not care at all! DON'T WASTE YOUR TIME OR MONEY!

From the owner: FPI Management corporate culture is grounded in HEART (Humility, Excellence, Accountability,…read moreRespect, and Teamwork). These values have been the hallmark of the success of FPI Management since 1968.

They are a very kind and make you feel like you are important, they also don't try to upscale you…read moreand your needs are very important

This company is horrific. They have no concern or care in regards to the consumer. Their office…read morehours are M-F 8:30am-5pm strictly, no exceptions. The reason provided was due to Covid (which was 4yrs ago). This company requires that you blindly submit an application and apply prior to seeing any of the rentals they have listed. Once you apply and they run your credit then they still will not show you the rental and if they do it will be during your working hours. When addressing the difficulties their business practices create for those looking to relocate to the area through this company, you are then advised that they put people through much worse and some people come from out of state and experience even worse. Wow, way to consider the consumer, run their credit and then provide them with nothing. This was not only shocking but appalling. The credit check they run apparently lasts only 6months, you'd be lucky to even be able to view a property during this timeframe. I wish to inform other consumers contemplating using this company, they are not for the consumer, they said they get tons of applications apparently (aka you don't matter to them as a consumer). Their business practices are questionable and there is absolutely no care or concern held for those applying. It feels as though you are taken back to in the 1960's era and severely mistreated with no care or concern. I will also express how incredibly condescending some of the people representing this company will be when speaking with them. I have never experienced such negativity or bad business through any other property management company. Please analyze the facts and be aware of the circumstances surrounding a decision to do business through this company. To say that this has been an absolutely terrible experience is an understatement.