1-Star Review for Guzzardo Music!!!…read more I usually don't call out businesses, but after four months and five chances, I feel completely justified in sharing my experience. I dropped off my daughter's flute in JULY to have it repaired before she started band. When school began and it still wasn't done, I was told it was my fault for bringing it in "so late." Fine--I accepted that and waited. At the end of August, I called: not done. Mid-September: still not done. I went into the store the following week because my daughter had now been sitting in band class for six weeks with no instrument, and nothing was getting resolved. Only then was I offered a loaner--something that had never been mentioned before, despite multiple conversations. I was told the flute was "almost done," just waiting for the tech to sign off, and they would call me when it was ready. Fast-forward to NOVEMBER 17th..... No call. No update. Nothing. I went in today and asked--again--what was going on. I was told the flute still isn't done, and the reason? Because they gave us a rental, they "worked on other people's instruments" and let ours sit. So after four months, my daughter's flute is still unfinished. After five attempts to follow up, I still received no proactive communication. And after giving them every opportunity to make this right, I'm left with an unrepaired instrument and a very clear impression that my business simply wasn't valued. This experience has been beyond disappointing, and I would strongly caution others to think twice before trusting Guzzardo with your instruments or your time.

I'm not from Rockford but decided to check it out while in town. I had some questions regarding…read moreelectronics for guitars and the gentleman behind the basement counter was able to answer them. I then went upstairs to see some guitars. I described that I was looking for and he introduced me to a Godin, which I liked very much. I was so impressed with the customer service I received there, that I am going back to have them evaluate all my guitars.

My 12-year old Yamaha digital piano desperately needed servicing. Mark Snyder of Music Solutions…read morecame, diagnosed, set to work. And as he dismantled the piano, he explained in layperson terms what was ailing and what he was doing to fix the (multiple) problems. Mark is truly an expert, plus he was so neat and efficient! He vacuumed, welded, stripped, replaced worn-out parts, and put the piano back together. The piano now sounds better than ever. Thank you, Mark! Also, Donna at Music Solutions provided excellent customer service by phone; she was so comforting. Thanks, Donna.

From the owner: Digital piano, electronic organ and pipe organ repair and service.read more

Mike is very knowledgeable and thus very good at fixing instruments! He takes time to explain and…read moredemonstrates what needs to be done or what was done. He is also very fair price wise. He knows the quality and construction level of every instrument we have brought him. He also sells new and used instruments, music, and all the accessories needed for your instruments. I highly recommend Mike's Brass and Woodwind!

I gig with a rock band on a regular basis. Brought in a Yamaha Model 62 tenor sax with a few noisy…read morekeys, some leaky pads, and a myriad of other small issues that I had just gotten used to over time. Mike made my cherished 23 old horn play like it came from the factory. Great response, good action, great tone. I will be bringing my other horns in. Thanks, Mike!!

Knowledgeable staff and great service…read more I got my guitar setup here and they took care of it very well, with attention to detail that you wouldn't get at larger shops. I also appreciated the staff giving me an overview of the gear I was interested in. I felt great just being there.

I rented a pair of speakers (+ stands), microphone, iPod adapter, and tuner (+ all needed cables)…read morehere for about $55 in December 2008. My then-fiancée and I were planning a very DIY wedding and we didn't want to hire a DJ. Looking online we were starting to think that we were going to have to spend a lot of money to rent an audio setup that would accommodate our needs. One of my wife's coworkers suggested we try Libertyville Music, so we called for an estimate and were shocked to find out how affordable they were. The staff was friendly and knowledgeable. I picked up the equipment the day before the event, and my family returned it the day after. Couldn't have been easier. Oh, I should mention that the map displayed in the sidebar gives the wrong location for this business. Libertyville Music is located on the southwest corner of Milwaukee Ave and Lincoln Ave.

I had a great experience purchasing a Fender FSR Thinline Tele from Uncle Ike back in December…read more2020. Price was reasonable, order was processed within a day in the middle of busy Christmas season, the guitar was well packaged, and arrived within 5 days from IA to CA. Highly recommended!

As a little background, I work in sales and I have for several years now…read more I can't tell you how much I despise the slicked-hair salesmen routine when you can tell the guy will tell you anything just to get you to buy the guitar. On the opposite side of that, it's awesome when you find someone who has a true passion for what they are selling. The later is what you'll find at Uncle Ike's. I'm not sure who the name of the gentleman was who helped me (I think it might have been Kevin?), but he was an older guy but boy does he love guitars. I should briefly digress and say that I wrote to their email address online, and heard back from them *within an hour*. Talk about awesome customer service! As I was telling him a bit about what I was looking for, he armed me with a TON of knowledge about each guitar we looked at. He took me through the very basics of what features of the guitars differentiate the pricing, and then gave me a ton of background of the companies. His knowledge seemed endless. He knew where every guitar factory was, what kind of guitars come out of there, what era each guitar was popular in, and so on. He was completely content to talk to me for almost an hour going over everything. One of my favorite things was that he couldn't seem to keep his hands off the guitars! Every time he was talking about one, he would pull it down, jam out on it just a little bit while we were talking to give me an idea of the sound. He never once asked about my price range or anything, and seemed more interested in teaching me about guitars in general which was great. I could have been a well-informed buyer anywhere I went after I stopped into Uncle Ike's, but of course I wanted to take my business there. It's rare to find a great salesperson in most places, but certainly go to Uncle Ike's if you're interested in finding the right guitar. The staff there was awesome, and made me feel completely confident in my purchase. I love my new guitar! Now I just have to find a name for it...

Excellent. Honest…read more Trustworthy. Dependable. Communicative. Top-notch craftsmanship. Will NOT take my instruments anywhere else.

I highly recommend Second Wind Music for your instrument. He took the time to polish, clean, pad…read moreand cork my wooden clarinet. My clarinet is in tune and sounds superb. When I had questions, he was quick to respond and had excellent communication during the process. I am grateful for Second Wind Music. I trust this business 100%.

From the owner: Second Wind Music specializes in restoring vintage band instruments, bringing them back to playing…read morecondition. General repair services for woodwind and brass instruments is available, as well as refurbished instrument sales, piano tuning services, and music performance.