I want to make clear that I am rating the full time Esthetician who worked (works? I'm not sure whether or not she's still there) in the back. This review is a bit late, but I got several services from her last year, and they were wonderful. The product lines she used were great on my skin, too, which can be very sensitive, and the professional attention she gave me were well worth the visits. I wish I could have made it back to her, but my work caused me to relocate. She was awesome!!! The store itself was never welcoming to me, although I wanted to spend money in it. I tried many times, but walked out without having much service. Cashiers are not welcoming either. read more

The WORST haircut I have ever seen done on my son. The stylist got his whole shirt soaked because she didn't put him at the sink right. Was not friendly at all and rushed the whole thing. He looked like a clown leaving there it was embarrassing. And that was AFTER I asked her to fix it a little, she just made it look worse. read more

Staff is very rude, also they have way too many employees working they are just bs with eachother instead of helping customers. They need better management it's not the same as it used to be. Shelves are all a mess only one girl was working hard with pink hair everyone else was awful. read more

Was very happy at this salon for years, but management fired their best stylists. My daughter went in for a gloss and blowout and left with wet hair in 28 degrees weather! That is the service that you can now expect with a $60 gloss! read more

The salon is completely unorganized. On multiple occasions I've booked a service and they call me to either try to change my appointment to a wildly different date (come in a week earlier or later) or they just altogether cancel on me. Last time I had a haircut and blowout appointment, they cut my hair then said they didn't have time to blow dry. So I paid for a full service and left with wet hair. Every single time I do finally make it into the salon I overhear these girls trying to change appointments or fit people in or cancel them. It seems like they only work when they feel like it, if they have an appointment but don't wanna show up they just cancel everyone. Or they wanna leave early so they rebook people. I make my appointments based on my schedule, not theirs. I can't leave work to get a blowout cause someone wants to go home early. This has been a reoccurring issue at this location and I'm done trying. read more

Great store variety of items nice staff and everyone is knowledgeable and helpful. It's an Ulta but some are better than others and this one I highly recommend! read more

It's great has everything sephora has only cheaper and much easier to get into parking lot..shoprite too busy

I have never been disrespected in a fragrance store prior to going to this Ulta. The lady in charge of the fragrances was disrespectful and rude. When asking about a particular fragrance, she responded with "no questions," when we had full intent of purchasing. Never buying from this store. read more

Honestly Krystal and Giana were fantastic! Sweetest peaches ever! I normally go to Howell for my hair and brow needs but since moving to brick and needing to go to Toms River it was easier to stop here. I made an online appointment for brows and a blow out. First of all, Krystal literally is the first person EVER to make my hair pin straight exactly how I love it! She also encouraged me to vent when she saw I was thinking a lot too after getting very silent, that's the first time ever anyone has ever done that. And Giana is literally the sweetest. She helped me with my brows, even reassured me that I did my makeup good today, I adore her and this was my first time with her, plus she's super gentle too with the wax! From now on Brick ulta is doing my blow out and brows! read more

Ulta Beauty - A beautiful blow out and new brows - Cosmetics & Beauty Supply Near Me - Brick Township, New Jersey

If you're in jersey I'd suggest Wall Ulta! Don't go to this one you will feel uncomfortable shopping here no matter how confident you are because they rush you at this one. They're all friendly and do their job at asking if you need any help. It's a store that's hard to just relax because it's always busy. read more

First time in an Ulta store. Teri was so helpful and patient with all my questions. She was so knowledgeable about skin care. Realized I was doing everything wrong. She set me up with a whole new routine with the right products for my skin. She was awesome! She pulled in Sara for her expertise on a few things and she really knows her stuff too. This is my go to store for skincare from now on. read more

I love this store and the employees are all "USUALLY" very nice but I went in the other day and the girl at the register was extremely rude because I was returning something and I don't think she wanted to be bothered doing the return. I finished the return and then reported her to the Manager who said she saw the whole thing and was very apologetic. There's a guy that works there and his name is NICK and he is SO helpful and kind !!!!! read more

I would leave 0 stars if I could. The workers here are SO RUDE. Very abrupt when you ask a question. Out of six people, there was only one woman who was decent and normal to me. Many of them look shabby and have poor attitudes. One lady told me that I can't test a nail polish, so I apologized and closed it. I asked her if she carried a similar Essie color named Angel Food, and she replied "We don't have testers for nail polish, you can't open them." And I literally replied "That's not what I asked you," then the other woman stepped in to answer my question. They're really pushing Julep for some reason. When my mother was asking about a waterproof eyeliner, they also tried to offer up some Julep nail polish. Really pushy with that line of cosmetics. I kept asking another employee for a light, easy to spread BB cream, but she kept pushing different Clinique foundations. She really wanted to test different foundations to my skin tone on my face when I kept telling her I didn't want to put them directly onto my face -- I wanted to try the consistency on my wrist first. The store itself is beautiful and new so it's a shame that the environment created by ulta employees is so unwelcoming and unpleasant. read more

Ulta in Brick is the absolute greatest. They are fantastic with advice on products, always happy to help with returns, and just have generally amazing staff. Jenny in the salon is a STAR...I love everything she's done to my hair, and I won't go to anyone else. I made her promise me she's never leaving! she somehow manages to take my inspo pictures and make them into something ten times better than I was expecting! Love Jenny and love Ulta! read more

Ulta Beauty - Chocolate cherry color and blowout done by Jenny! - Cosmetics & Beauty Supply Near Me - Brick Township, New Jersey

Love the selection. The store is clean and the employees are extremely friendly and helpful. The prices are very decent and reasonable.

Was sooo annoyed. First, I couldn't find where in the store to go for my facial waxing appointment. It was in the middle of the store! Gianna had a bit of an attitude when I pointed out there was no signage. After I sit in a very uncomfortable chair, she tells me that I can't get waxed if I've used a retinol product in the past 3 days!!! My daily routine includes a retinol serum. I pointed out that the website said nothing about this when I booked the appointment. She just shrugged. I asked if she could pass on a suggestion to management that the website include such a notice. "I guess so" was her answer - I doubt she ever did. Not really into customer service, I guess! Very disappointing because I was looking for a new place as an option for hair, nails, wax, cosmetics, etc. I can't imagine ever setting foot in an ULTA again. I'm back to Sephora as an option. read more

I usually love Ulta. I'm an avid customer but this store leaves much to be desired. I went in today looking for a new concealer because it was highly reviewed. When I get to the section, it's very skin of products.. ok.. I ask a sales rep in my area if she knows where I can find it. "This is all we have." I calmly mention to her that online it says that it's in stock. She shrugs her shoulders and just judgmentally shrugs me off. I got annoyed and left. Thankfully I found it in another store. Disappointed read more

This location makes me long for a closer Sephora. The employees here are clueless, handing you the wrong item time after time. They're all too busy bullsh!tting with their friends. If you're not going to bother to do your job then please don't saunter over and ask if I need help finding something! What can you expect for minimum wage? read more

The workers here are unbelievably rude every time I go in. Hire some people with a better attitude, makes me hate going in to Ulta

I've been looking for this tree hut sugar scrub everywhere thank you Ulta !!

I love this store because I'm able to purchase my favorite Mario Badescu products locally. Otherwise, this store is super expensive. I used the salon when it first opened and the manager refunded me because it was a disaster and needed to go get my hair done again elsewhere. I tried the hair salon again recently in hopes since it was more expensive it would work out. My blowout was a disgrace. I payed, didn't complain, hard lesson learned. Do not use the salon!!! read more

I moved here in December and blindly went to get my hair done a few weeks later. Alexandra was amazing- personable and professional and amazing at hair!!! I wanted to come back sooner for color, but because of covid, I had to wait. Ulta has great covid guidelines- everyone is masked and spaced out. Everything is sanitized. I'm immunocompromised and felt very safe there. This time I had some idea of what I wanted (low maintenance and some length chopped), and Alexandra executed perfectly above and beyond what I imagined. I've never moved and found such a good hairdresser so quickly!!! She is awesome!!!! Thanks, girl!!! read more

Love Love LOVE my hair!!! My girl Jenny colors and cuts to perfection every time! I get compliments everyday from complete strangers. She is also a great listener and really gives an honest opinion if she thinks a look or color wouldn't be good for you. That's important! She has been my stylist for 3 years. I seriously don't know what I would do without her! I highly recommend going to Ulta salon. Get your hair done by JENNY! You're going to feel great. Promise! read more

Ulta Beauty - Cosmetics & Beauty Supply Near Me - Brick Township, New Jersey

I just wanted to take the time to thank the extremely talented staff at Ulta Beauty of Brick New Jersey. I recently visited last Sunday and would've never thought to go here for a men's haircut but am very glad I did. Everything was done completely freehand with this design by the way!!! These ladies are all friendly and professional in every sense of the word making it a pleasant welcoming experience no matter if you're a guy or girl. read more

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I can't believe I watched the people here kick a woman out of the store. Normally I'd give ulta such a great review, but the people in this store were just so unbelievably rude. I even called corporate. Holiday hours said 11 pm on the phone for a Wednesday evening. This lady locked the doors at 10 pretended not to hear me knock, and then yelled at one of her employees that opened the door who was telling me to call corporate. I'm livid I usually love shopping at ulta, but I'll hold my breath next time I go into the brick store again. read more

This place is dangerous. I walk in needing one thing and walk out with 15 different things lol. I love Ulta. It carries some brands that Sephora doesn't. There is a security guard that follows you around while you are shopping, and sometimes it gets uncomfortable. It's like they think you are there to steal. Maybe it's the area that it's located in, but I wish they kind of took it easy with that. read more

Everyone here is so knowledgeable and recommended the best products. They matched my foundation color perfectly and found shades that really complemented my skin tone. I went slightly out of my comfort zone at first but once I tried everything on and saw the completed look I absolutely loved it! The entire staff was great and I felt so welcomed. I was so nice being pampered. read more

I am consistently disappointed whenever I visit this store. As a true beauty maven I was so excited to see an Ulta pop up in my town. I don't know why I even go back. Wish Brick had better shopping for beauty products. They are always out of stock on whatever brings me to the store in the first place. Today I asked about a product & got the old " if it's not there we don't have it". I asked her to come and look for me. She says " no we don't carry that" when there was a giant tester in front of her face! I said " are they located anywhere else in the store?" She says" no". So OF COURSE I found another section of product across the store. Really lame. It's always the same. I'm mad at myself for spending any of my money there at all. I worked retail a long time. Let's put a little effort into it ladies. read more

All Ultas are not alike. Although the physical store itself is the nicest of the ones I have been in lately (because it is the newest) the sales help leaves a lot to be desired. Not only were they not helpful, when I finally chased someone down to ask if they had more of a product that wasn't out on a shelf (thinking maybe in a drawer or in the back) I was told "if there isn't any out then we don't have any more." Without even looking to see what I was asking about. And the cashiers were not any better. Not only were they not friendly but they certainly weren't presenting themselves as anyone I would want to take style advice from. Listen, I know in different areas different styles are the norm but I can't imagine that bleach stains on clothing, messy hair and garish make-up are really going to help sell anything to anyone. read more

The Salon in this place is a complete train wreck. They charge you high quality salon prices to have a student in training to get their degree type service. They have no idea what they are doing. You are better off getting a chimpanzee to do your hair for you because I guarantee it will come out better than the work they do there. I highly think Ulta should reconsider the whole "Salon inside of the store" idea. Stick to what you are actually good at.. which is selling beauty products. Instead you hire complete idiots to do customers hair- wreck it and cause that person to never buy products from you again. I would much rather go to Sephora.. pay $3 dollars more for an eye liner than to ever step foot in an Ulta again. Your Salon = Garbage. Again..stick to what you are good at..which is obviously not doing hair. -Very pissed off customer. read more

My experience at Ulta salon in Brick with Alexis Hattersley was amazing. My color continually looks beautiful and the cut is exceptional. The staff greets me in the warmest way each and every time I arrive, always providing a 5 star experience. I will continue to recommend this amazing team of artists. read more

I would not recommend the professional services at the Brick Ulta. Their staff is unprofessional and appear to be inexperienced. The stylist used enough bleach to burn my scalp, and when I spoke to the manager about it, they told me this was normal. Additionally, my haircut was uneven and choppy, which was unfortunately nothing like I asked for. Fortunately, I have gone to a much nicer, more professional salon to get these problems fixed. I wouldn't bring my dog here for a cut. In addition, I reached out to corporate, who promised a gift card that was never received. Although the Ulta store has great makeup product, their professional services are sub par. read more

So I decided to make an appointment to get a balayage done.. This was the worst experience ever! The woman who did my hair was nice but you could tell she had absolutely no experience doing hair. Seemed like she just graduated from school... I showed your a picture of what I wanted done and not only did I end up getting my whole head bleached I walked out with orange and green hair! I have dark brown hair naturally. I did dye my hair red about 6 months ago but a lot of that faded out. Initially she told me that it would still be a little red but it would end up turning out light brown in the end with toner.. I told her this would be fine thinking she knew what she was doing... Oh boy was I wrong! Amanda the hair dresser ended up ruining my hair... my hair was so silky soft when I went in and came out with straw like hair from all the bleaching she did.. So not only do I have multi colored hair now its completely fried.. At the end of the appointment she ended up telling me I will need to come back in a month to get it lightened again to get all the red out. If i knew from the beginning I would be walking out of the salon looking the way I did I would have never went through with this... Also, my co worker who came with me to get my hair done got a simple root touch up and a cut. She noticed today that her bangs were cut completely crooked. To add to all this stress at the end of the night she asked the hair dresser before she got her hair done if her husband could pay over the phone with a CC and she said absolutely that she would print out a ticket and we can just bring it to the front and they will take care of us. We get to the front and her husband is on the phone ready to pay for the service and they say they can not do that...My co worker didn't even have another form of payment on her. They didn't even apologize to us about all the confusion. They just ended up staring at us like we were criminals. I will NEVER go back to this Ulta or salon ever. I have a call out to the district manager waiting for a response. I will be asking for a full refund and stopping payment on my CC for all this hassle. I have never felt so mortified leaving a salon or business in my life. PLEASE IF YOU ARE READING THIS DO NOT GET YOUR HAIR DONE HERE OR SHOP AT THIS STORE. The women who work there are completely nasty and do not have any customer service skills whats so ever!!!!!!! read more