I've been going to Destiny at Ulta for over a year now, and I can't recommend her enough! She is always such a delight to talk to, and her knowledge about hair care and styling really stands out. She takes the time to explain every step of the process and makes sure I leave knowing exactly how to care for my hair and keep it looking its best. She helped me get my hair looking absolutely fabulous leading up to my wedding, and ever since then, she has consistently helped me achieve the exact look I'm going for. My hair always looks and feels amazing after every visit. If you're looking for someone who truly cares about their clients and delivers great results every time, Destiny is the one. I'll certainly be continuing to go to her for a long time! read more

I'm going to have my hair cut and a color and highlights in October I really trust Ulta Beauty

I am officially done with this Ulta location. I purchased a body lotion only to get home and realize I was sold the used tester bottle. I called and was told it would be an easy swap, but when I drove back the next day, they gave me another tester. To be sold used product twice is unsanitary and incompetent. When I asked for some form of compensation for the gas, time, and energy I spent fixing their repeated mistake, I was dismissed. Their customer service is terrible and they clearly don't value their customers' time. I won't be back. read more

Went in for a haircut. Booked online for a signature haircut with conditioning treatment. Actual Haircut was good but my hair never even touched water!!!! $60 for a dry cut is a bit absurd. Probably won't be back. It's a shame cause the hairdresser was nice. read more

"I went in to purchase a few items, including lipstick and makeup, and Danielle was incredibly helpful! She listened to my requests, was very welcoming, and knew exactly where everything was in the store." read more

Ulta Beauty - Mac makeup NARS lipstick - Hair Salons Near Me - Greenville, North Carolina

While visiting the area I had to order some skincare items online and do in store pick up. As a New Yorker I'm accustomed to being greeted, being asked if I need assistance so that Ulta can earn my business. Otherwise I can bring my hard earned money to Sephora or Amazon for that matter and not have to leave my house. While browsing the fragrance section I had to beg for help while several employees were stocking and never once offered help. I won't be back. read more

i just left and the customer service is absolutely TRASHHHH can not believe how those people are able to work in such a beautiful establishment, I will no longer spend my money at a place will not acknowledge me or have in slightest interest in help service the customer. Long story short, fuck y'all too. read more

I walked into Ulta and was treated by a very unfriendly person named Bunny. I asked her about a product and she pointed over her shoulder to what I may try. She seemed to busy guarding the front door or picking out her purchase to want to help anyone. While walking around the store I couldn't find anyone to assist me. They were all busy gossiping together or talking to friends that had visited the store. read more

Having relied on Ulta stores across the country i have felt the service can be hit or miss. It is the folks that make the difference. This location has Eva who is one of my favorite makeup artist and she is THE reason i shop in store. Her expertise has saved or made my day more than a few times. She has helped me achieve all my make up goals to define my style as one that as that is evolving. The manager has also been a great help when needed....and of couse deserves props for adding Eva to the team. I can't sing her praises enough...booking classes with her has been a real gamechanger. She has helped me integrate new products without stress or pressure but with real joy and appreciation for the art of beauty enhancement. Thank you! read more

I cannot sing enough praises for my Uita hairstylist Destiny. This is my first time having my hair done at Ulta and I was wary. I usually go to a high end private stylist. Well, let me tell you, Destiny was FANTASTIC! She listened to what I wanted, spent plenty of time really talking to me, showing me color swatches and matching up the two colors I wanted. She was bright, friendly, cheery, and a pleasure to chat with. She is extremely knowledgeable about hair, color, and cuts. I will definitely be referring all of my friends and family to start seeing her!! I went from blonde to chocolate with honey highlights and I am over the moon with the results. Amazing! And she worked with me even when time was tight. Honestly, cannot give her enough praise! read more

Easily the best Ulta I've been to by far! employees are very helpful! Variety and quantity are excellent! overall if I could give my experience visiting the Ulta Beauty in Greenville Nc, I would give it 10 stars! read more

i frequent this ulta a lot and have always made an extra purchase at checkout before grabbing my pick up order so all my stuff comes up in the system. but clearly there's a new way of doing things because the girl was like you need to show me id before you can grab your order.. did you not just pull my account up and ask for my name and information ?! definitely made me feel indifferent and i will not be returning to this ulta anymore. read more

Everytime I go in here I can never ever find someone to help me. The sales associates are always gathered together chatting. The only help I've ever received was from the MAC counter. My last visit will be my last. I will definitely be shopping on line with Ulta or I may just switch to Sephora...I went there and got what I wanted with no problem and friendly service. read more

I used to come in this store and have someone friendly greet me, willing to help find what I'm looking for. Not anymore. I've rarely left without spending $100. After asking for help (but apparently interrupting some trivial conversation), I wandered around for 20 minutes, lost, and finally just walked out empty handed. The store is disheveled, disorganized, half empty, but plentiful in disinterested employees who excel at giving zero sh-ts. I'll order an online brand and save my time. read more

awful customer service. i walked around for 30 minutes before i could find anyone to help me. i walked to the front counter and found a group of girls gathered together talking, i stood there for at least 30 seconds waiting to be acknowledged. when i finally spoke up and asked if someone could assist me, they all looked up and just stared at me..... weird. finally some guy came around since they didn't want to help. shocked to say the least.....back to sephora i go. read more

Have had both sides of the spectrum here, have been ignored and have had extremely helpful customer service. Doesn't have the stock other Ultas have but it is in a college town. read more

Awesome store! This Ulta is very clean and well organized. They have everything you can imagine in lieu of beauty supplies. Sometimes the service is awesome, with people coming up to help you find everything you need, and sometimes no one talks to you (which is why I only gave them 4 stars). The guy at the Lancôme counter is my favorite and will really help you out when it comes to finding the right shade of makeup, etc... read more

So many brands, basically every/anything you could ever need beauty-wise. They have a salon in the back, which I haven't tried. Staff were all very helpful and friendly. It's a brand new store so everything was spotless. read more

I love shopping at Ulta but get frustrated at this location from time to time. There's not enough help! Everyone always seems overworked or not in the best mood. The benefit brow bar is ALWAYS booked because there's only 1 maybe 2 people that work in that section. If I'm willing to pay $20 for an eyebrow wax you'd think they'd have more people available.... Sad and frustrated... Love the products offered. read more

ABSOLUTELY HATE going to this ULTA- ulta should be ashamed of some of the people they have working for them. As a women of Asian descent, who holds her self to a high standard, I can feel the stares, just stares- NO how may I help you, if I ask where something is I get pointed in a direction. I've literally been completely ignored. I'm writing this review hoping one of the idiots that work there see this , and realize that no one gives a shit you work at ulta.. some of us have more important jobs... treat people equally, color or class! I'd rather buy from sephora (which I normally do) or else where unless I absolutely HAD to go to this store. read more

I got my hair cut here today by Patsy, very sweet lady, however I really do not like my hair. I've gotten it cut an an ulta in Charlotte before and they always do a great job but I guess Greenville is a different story. I should have left when I was standing at the counter for over 5 minutes without any one helping me get checked in. I told her I wanted a good amount of length off and layers because of how thick my hair is, this is what I tell people everytime I get my hair cut. It was cut shorter than anticipated and when I got in my car I noticed that it's extremely choppy and barely layered. To make it even worse, I got home and the right side looks longer than the left when its sitting on my chest. I just wish that she had showed me the back of my head before having me leave, but it seemed like she was in a rush to get out of there. Overall, I do not recommend going here for a decent hair cut. read more

Manger is extremely rude and I will not be visiting there anytime soon. The sales associates never assist me and I always have to search for one. I will say it again the manager is EXTREMELY rude when trying to discuss a problem. She should not be allowed to act that way when selling products or for even being a manager!!! read more

Be very careful when going to the salon. Stylist added on "treatments" without asking and it added to the cost! First visit was ok & $122. I was surprised by the $181 cost today for the same services! I was not happy at all with the highlights I received today. read more

Helen the master stylist there is an ABSOLUTE COLOR GENIUS!!!! She has been doing my hair for 3 years , and I have never been less than obsessed with her work!! Yesterday she out did herself!!! You can show her any picture of what you want, most stylists would say things like "well we can get you close" " hmmm you're hair won't do that" etc. Helen says okay AND DOES IT PERFECT THE FIRST TIME!! The very first time she did my hair she toned it and there was this small spot that didn't take...she took the time to re-tone that spot before letting me leave (very small spot I probably would have never noticed) but she takes the time to perfect her craft!!! Root to tip!! I signed up for Yelp just to tell people about her! I've never done a review! She is THAT GOOD!! if you can get in, you will love her!! Color corrections, cuts, highlights whatever you want she does it effortlessly!! THANK YOU HELEN!! read more

This is the only Ulta in town so I have no choice but shop at this one. I really don't like the cashier people here. Mostly they don't appear friendly to their customers. read more

I saw Cori for a makeup application and consult in preparation for my wedding. She spent almost 2 hours with me, teaching me about each product and how to adjust my look. As a non-makeup person, she made me feel really comfortable by showing me how to soften my appearance, but also how to provide my not so perfect skin with a lot of coverage. I have been practicing for weeks it was money well spent! Cannot recommend Cori enough and I absolutely love all of the products she recommended, I have never felt better about my skin. read more

Ugg...hate going here....everytime I visit I am ignored no one asks to help me and I get ignored..I go here to buy my chanel perfume and daughter's makeup as soon as I can find it somewhere else im done..I noticed that certain customers are profiled it's not like this up north.... read more

Waited a while for them to stock the one color I needed for my wedding, didn't have it for over ten days and didn't restock their supply even though they had a new shipment and told me to come in two days after. Poor service and the store gets progressively more filthy every time I walk in. read more

Great variety of hair and beauty products. Only downfall at times is the cost. Make sure you sign up for the Ulta Rewards card in-store. It is free and you gain "points" for your purchases. You can cash-in these points on future purchases. read more

By far, this is the worst Ulta that I have ever been to. I've been there twice in the past few weeks and the first time none of the associates acknowledged me for at least fifteen minutes, and when they finally did speak to me it was as I was recovering one of their displays because everything was completely knocked over and out of order. The second time I went, I was in the store for over half an hour and received no welcome, no assistance - nothing. I also overheard associates gossiping about their coworkers and swearing which is completely unprofessional to do in front of customers. At the end of my unassisted visit, I went to go check out and there was nobody running the cash register. All in all, their customer service was awful and the associates working there have hardly any knowledge of their merchandise or the application of said merchandise. Needless to say, I will not be retuning to the location unless I absolutely have to. read more