Where I go for my cosmetic needs! They carry just about the same upscale brands as Sephora. I love playing in the store, like a little girl. lol read more

I love this place, the hair salon, the esthetician, and the store. Unfortunately the hair stylist that I've been using for several years left, but I still love the place. I was just there today and had a makeup lesson with Emmie, the esthetician, and she did a wonderful job teaching me about eye makeup. The store has everything that you could possibly want in the beauty world with the best brands; Urban Decay, Tarte, Stila, Anastasia, and more. You honestly can't go wrong with this salon or with the store. read more

I am very pleased with Ulta. If you are looking for a cosmetic or hair care product, Im sure you'll find it here, from drug store brands all the way up to the high end cosmetics and everything in between. Sign up for their frequent shopper program and earn money towards future purchases and receive coupons. In the salon, you can't go wrong with Sarah. My daughters and I all have long hair and were always worried about stylists cutting off too much. Sarah has cut our hair for years and has always done a stellar job with cuts and styles. She is one of the very best with style- I always leave the store with a a fabulous cut and style. She recommends products that might work well for my hair, but not at all pushy. Today I went to Ulta to look for help with my make up. I have a disorder that makes my eyes itch and swell every month. After years of this, I look like I have black eyes. In addition, I have several places on my face that have dark spots. I wanted to find a product that would cover up these trouble areas and have even out my skin. Ruby helped me out greatly- She was a Godsend! She suggested a skin care regime and then tried several foundations, until she found the perfect product. She did my make up and it looks fabulous. It's such a relief to be able to look in the mirror and see lovely, flawless looking skin. Ruby suggested products, but like Sarah in the salon, never pushed for me to buy. Sure, sometimes the line at check out is long, but I've never had a rude cashier. I've gone to this Ulta for as long as it's been there, but I'm happy that there will soon be a store in Smyrna (closer to my house). read more

I've been shopping at Ulta for cosmetics and hair care essentials since they opened; I was there on day one. Suffice it to say Ulta is one of my favorite stores. Today, I visited the Salon for the first time and it was a really good experience for the most part. Ashley René was very well coiffed and I was impressed by her punctuality and appearance; several of her co-workers appeared to have rolled out of bed 2 minutes before walking in to work and had personalities to match. She had beach-wave, beautifully curled hombre blonde hair and spot-on make up -- which is a feat considering she has a little one at home. Despite her best efforts to give me a "Tabitha Coffey" approved consultation, she had to excuse herself 3 times in order to wait on walk-in clientele and answer the phone. Management, you really need to hire a receptionist for this Salon. She listed attentively to what I wanted (which, by my own admission, was difficult to articulate),and after a lengthy discussion I opted for my roots to be touched up matching my existing 4N brown and she talked me in to a glaze with golden highlights. She said my hair would benefit from a dry cut, which had me worried a bit. When I walked out 2 hours later I had what I envisioned when I made the appointment: no gray, shiny, healthy-looking, long, brunette hair! I was out in the elements for many hours after, shopping, running errands and received several compliments. I made my 2nd appointment with Ashley in about 6 weeks and I couldn't be more thrilled. As a side note: She was not over-pushing the product lines, which I was grateful for. read more

Extremely expensive. I could buy these products at my salon for half the price. Occasionally have decent deals!

I have shopped two Ulta locations regularly. One in Blue Springs, MO and the other this Murfreesboro, TN location. The sweet folks in Blue Springs are proof of just how poor the Murfreesboro location is. Poor stock. Poor customer service. A hair stylist that literally left a large strand of my hair 2 inches longer than the rest. I think I'm finally going to start driving to the next nearest location, which is an extra 20 mins to my drive. If you have an alternative to this location... take it. read more

I have Never left a review before but today was a must. I had long hair to my butt I always get compliments on it for over 2 years I have wanted to cut it off this morning I woke up and said I'm cutting it today. I looked up reviews and read every one. Ulta has trimmed and colored my hair in the past and even though their reviews weren't great I decided to go with them. I am SO HAPPY I DID. I had the pleasure of being assigned Rachel Waddington she took her time with me asked many questions until she understood what I was looking for she also had suggestions. After the cut she talked me through what products to use to get the same look myself and other was to style it. I now have above my shoulders hair and can't stop touching it. Rachel Waddington is now my forever hair stylist. read more

As a whole, I like the store. However, I was a little disappointed in the help I received on my last trip. I wanted something for my aging skin. The person that waited on me suggested two different multi-product items. Fairly expensive. After getting home and opening for my nightly routine; I found that they were pretty much the same things in both packages, as far as usage goes. I decided to keep all of it and just use up one and then start on the other. There was no explanation on how to use the products. It was, as if, she didn't have time. I will go back but will be more savvy on what I want and receive. The people could be a little more on the friendly side. read more

Always have to wait forever to pay and they are usually low on so much merchandise. Rather shop somewhere else.

The store is great, the personnel is mediocre. , at best. .I had made a appointment to get my hair /makeup done for my Wedding. I went a week before to do a trail run, and wasnt really happy with the results, so i had the option of trying some one new, or sticking with the girl who was Ok, but nothing special. ( I brought pictures, it was a side swept braid..pretty simple). i decided to keep the same girl, since maybe she learned a little about my hair, and what was the point of trying some one new, when they could be just as good /bad as her. A week later, on the day of the wedding, i arrive 10 minutes early to get greeted by a nasty manager , and a late hairstylist. The hair, again was not so special, and ended up falling out half way through the event. the make up, well, i could have done a better job of it myself. I would find the stylists there about as good as your sister or best friend who are free. Save your money. read more

Most of the reviews of the retail aspect of this store are pretty on par -- my review however is of the SALON, if you can even call it one. For starters, this place is a total dump - no one actually seems to care about the appearance of their environment or the impression they make on their clients- hair all over drawers, unsanitary implements, no barbicide. Second, everything is about the dollar spent rather than the quality of service and everyone in the salon appears to either have a piss-poor attitude or be obviously uncomfortable with the environment they're in. Of all of the places I've been to have my hair done, I'd have to say this was possibly the worst -- I'd rather take my chances having my hair butchered elsewhere than deal with this group of unprofessional, moronic, half-talents again. read more

I have been going to this salon for almost 2 years now. Normally Ashley-Rene does my hair and she is FABULOUS! She is so professional, good at what she does, and is so sweet. If you try this salon...try and book her. However, the other day I had a huge event coming up and I really needed to get my roots done. Ashley wasn't working that day, so I took the risk of having someone else do my hair. Big mistake. This girl (Samantha), rushed through the whole process. From the time I sat in the chair until the time I walked out of the salon...it was only about 50 minutes. It was on a Friday night and the place was practically dead so there was no reason at all to hurry or rush, but she did. It made me feel like I was an inconvenience to her. My hair turned out half-orange, and still had way too many dark roots. It was simply an awful experience, with an awful outcome. Now I am not usually one to write bad reviews online, but this time I feel like I need to. Getting your hair done should be a special and relaxing thing, because we don't do it everyday or even every week...so when we spend that kind of money, it should be done right. read more

This location is bad. Usually employees are super helpful and attentive, but here they ghost. There's always a super long line and sometimes they don't carry enough product. read more

Ulta in murfreesboro is having serious issues. Garland, the best stylist in the salon, is no longer there. Darlene. The wonderful Lancome lady, is no longer there. Melissa, another stylist, is no longer there. I just now found out that the lady I get my facials from is no longer there. I've had 3 facials from her. They didn't bother to let me know she's gone. I called to verify my appointment and they verified but with another facial lady. I cancelled. I'm done with this store. All this change is within the last few months. Something is wrong with management. read more

This is the worst Ulta I have been to. There is always a long wait, no mater the time of day or day of the week. I have never been offered help by an associate. The one cashier today was friendly to the customers, but was incredible slow to check them out. I was the second person in line and waited 10-15 minutes, until two incredibly selfish, inconsiderate women, with handfuls of products, cut infront of me. They were able to do this because of the way the promotional bins are setup in the checkout line. Needless to say, I threw my one item in the bin next to me and stormed out. I will not be returning to the Murfreesboro Ulta. They've lost a platnium member. I will be taking my business to Sephora or directly to the cosmetic companies. read more

Ulta please get it together. I received the birthday coupon via email. You know that you send it out in advance to your customers to have the item in stock and I was told they haven't put out their shipment yet come back tomorrow. You don't know if I live in the area or if I am able to come back the next day. That is an inconvenience to your customers. It is not rocket science if you are running low in stock to replenish it. read more

Never going back. Took 3 hours to dye my hair the same color I came in with. Asked for a refund and I proceeded to get glares from all the "stylists" and had to sit there for over an hour while they inspected my hair to see if it qualified for a refund... read more

For the ultimate Ulta experience, visit Bobbie Holder for any of your hair care needs from cut and style, to color, to up-do - she does it all and in a very professional manner. She is on top of the latest trends in cut, style, and color through her ongoing training. She is an expert with styling and hair care products. You will leave your visit with a smile! Bobbie has a great servant attitude and wants you to leave beautiful and happy! read more

I usually don't have a problem with Ulta stores but this location (Murfreesboro, TN) needs some help. I needed help finding a product, and could not find an employee to ask. After walking around the store 3 times I saw the employees were standing around in a group talking about the weather. I then asked for help finding a product that they carry, which seemed to annoy her that she had to leave her friend to assist a customer. I specifically came to this store because the product I would be purchasing came with a free beach cooler/bag. When I got to the counter they acted like they had never heard of it. I showed her the picture online and she said I guess we never got it sorry. Very disappointing. I could have just gone to target a few min away from me. Oh well...at least the employees are pretty. That's about all though. read more

The store alone is great for all beauty needs and always give out coupons in the Sunday paper. Although, I agree with the review below. The store has too many snooty attitudes working in there. I asked a question once and lets just say I was hoping the girls face wouldn't get stuck that way. They should have a happy dance before their shift (like walmart does). The hair salon was a good place to go until one of their best girls was let go. Now I go to her at The Birds Nest Salon. read more

This review is for the salon. I just moved to the Murfreesboro area, and was referred by a friend. I made an appointment for a cut/color for 3:30 on a Saturday afternoon. When I got there, I waited for the person at the counter patiently to assist and check out a couple of others. When she was finished, rather than helping me, she chatted with a stylist, then answered another customer's question for the store, and told her she could check her out there. When I had to announce myself, she asked if I was checking in, and I told her yes. She told me to "have a seat by the wall and someone would be right with me". There were two stylists working, one putting on a color corrector, and one that was rinsing a color. I sat there another ten minutes before the girl at the counter came back and asked if I wanted a water because my stylist "was running behind". It was now 4:00, and I received no phone call to tell me that she was running behind, nor did I even know if she was one of the two stylists working there. Frustrated, I walked out, and I will NEVER go back. This was the worst customer service experience in a salon that I have ever encountered. read more

As a retailer, I love Ulta. As a salon, I won't be going back or recommend the salon to anyone. I've been several times. The first was for light ash highlights to blend in my gray. My old colorist back home did a beautiful job. The Ulta stylist wanted to do it in stages. I think she was uncomfortable with the level of skill it would take to get the right. So basically she wanted to charge me several times over and have me visit several times to get the same results a skilled colorist can do in one trip. The second visit I wanted a blunt cut. The simplest cut ever. Just straight hair cut in a straight line. The stylist left me with one side visibly longer and crooked. Yesterday's visit put the nail on the coffin. The blunt cut ( that my mother fixed) was heavy and I wanted to get layers to get some of the weight out and add some shape. I showed the stylist a picture of me with the haircut. I pointed out where the layers started and explicitly said where and why I wanted the layers. She proceeded to give me what I would call a buzzard trim. She was only cutting off the very ends and was overdirecting the angles very strangely. So, I stopped her and said "it seems like you aren't cutting very much off. I need layers to take the weight out." And once again explained what I wanted. She then proceeded to cut even less. Finally, I redirected her a third time and established that she thought I said she was cutting too much. I walked out with a cut closer to what I wanted but it's not great. Ulta definitely overcharges for the salon service you receive. Go somewhere better. read more

I had hairtreats extensions done at the salon and the quality of the hair was horrible. I had them on for 2weeks and had to remove them because of the poor quality and how bad they shed. I have had hair extensions in the past and hair treats extensions were the most expensive and the worse quality. PLEASE DO NOT WASTE YOUR MONEY!!! The stylist who did my hair did a good job in putting them in and she worked with me everytime I came in because they kept falling out. She even said to me that she had changed her mind in getting them for herself. Also had 3 other employees there agree how bad the extensions looked after only 2 weeks. Ladies please think twice and read reviews on these extensions because they are extremely expensive and they will not refund any amount back. Also if you want them taken out because of bad quality even though you are a frequent client they will charge you on top of what you spend on the extensions $150.00 with a straight face even when they themselves agree HOW HAIRTREATS EXTENSIONS ARE OF A VERY POOR QUALITY!!! read more