Pro: its clean. Other pro: a black lady about 45yo is very helpful and knows her products…read more Con: They are always out of inventory of colored hair products or mainstream nail colors. I have gone in there twice and both times they are out of what Im looking for. The gal said "its popular"...ok, then ORDER MORE. then, she tells me MAYBE she will get it in within 2 wks. Why not just say...dont come back. We likely wont have what you want. When theyre out of stuff, they should order and send to my home free.

This is a nicely organized Sally…read more I was looking for a flat iron, have never bought one before but have had it used on my hair at salons. The staff let me browse the hair sections, including the flat irons that can be used to create wave or straighten the hair. The Baby Bliss titanium iron is $90, it's supposed to be the most popular, Hot Shots is also quite favored. I had no idea sections of real hair clips could be $300 and that's only for a section too. That's how much sections of my express or dark brown could go for in a weft of hair extensions. Wow.

Went to Michigan for a weekend trip with my friend Roro (not her real name, but it feels right). We…read morecould've gone to a museum, tried local food, maybe enjoyed nature, but no. Straight to Sephora. Did I abuse the perfume testers? Brother, I didn't just abuse them, I waterboarded my nostrils. I walked out smelling like a divorced millionaire who summers in Monaco, a middle school boy drowning in Axe, and a fresh bouquet at the same time. My shirt had so many scents on it, TSA probably thinks I'm trafficking fragrances. Women got it good, entire kingdoms of skincare and makeup. Men? We get one rusty bottle of "All-in-One" that promises shampoo, conditioner, face wash, and maybe even motor oil. Not fair. Shoutout to Meghan though, she guided us through the chaos like Sephora's version of Moses parting the Red Sea of lip gloss. Absolute MVP. 10/10. Would sacrifice my sinuses again

I wanted to share an unfortunate experience I had yesterday at Sephora during a return. I brought…read moreback four items, two of which were outside the 30-day return window--something I was unaware of, as I thought the policy was still 60 days. I fully acknowledged my misunderstanding and apologized. Despite agreeing to process the return--two items for a full refund and two for an exchange--the manager I dealt with was rude, condescending, and unnecessarily loud throughout the interaction. When I politely said I hadn't realized the return policy had changed, she sharply responded, "You should know--it's on your receipt and everywhere." I had brought replacement items for the exchange, but was abruptly told to go back and stand in line again. When I mentioned that I believed in the past you could proceed to the next available cashier, she raised her voice and said, "You need to go to the back of the line," visibly frustrated. Back at the cashier, she loudly announced, "This is the last time," drawing attention from others in the store. She then incorrectly claimed that three of the items were past the return window. When I calmly pointed out that only two were older than 30 days and offered proof, she admitted she didn't know which ones were which--yet continued to argue. Throughout the process, she was dismissive and degrading. At one point, she told me I had a $4 credit left. I responded that I didn't mind losing the $4, but she snapped back, "Don't you understand what I'm telling you? It matters!"--again, loudly enough to make everyone around visibly uncomfortable. I completed the exchange and paid the difference, but was left feeling deeply disrespected. As someone who works in healthcare and had just finished a long shift, I was shocked by how I was treated over a $60 transaction. The lack of professionalism and empathy was truly disappointing. More than just how she spoke to me and treated me, it was the clear disdain she showed while serving me that was most upsetting. I work in healthcare and had just come from the hospital in my uniform after starting my day at 4:30 a.m. She should not be in a customer-facing role. The way she chastised me over a $60 exchange was completely inappropriate. Even as I was leaving, she continued to remind me that I was wrong--so much so that others in line were staring in disbelief. The lady I dealt with was fully tatooed, nothing against tatoos i have some-just steer clear of her. On the plus side, there's one woman who provides outstanding service--she's tall with a hint of pink in her hair. She actively seeks out customers and makes sure they leave satisfied with the item they were looking for

I love my hair! Sara did a fantastic job. She can do all types of hair; I have very curly hair and…read morenot everyone can handle it My service today was for color, wash, blowout, flat ironing, trim and style.

Recently came in for trim and root retouch to cover my grays. My stylist was amazing, and I got…read moreexactly what I asked for. She made sure to ask about how I typically wear my hair (I have a wavy texture), and didn't cut off too much as requested. I'll definitely be back. The salon was clean, well-staffed and had a nice overall vibe.

Purchased a new real hair wig on Aug 20, it need to be dyed a darker color. We were not given any…read moreother option but to use the stylist a the salon--Fine my mistake for that. Paid in full for the new wig and left it to be dyed with a pick up appointment of Oct 1. The stylist stated she would get it done before then without a problem. No communication from the salon until Oct 1 stating that the stylist would be starting the color on the wig and there would be no need to come in. What!! Just starting when it was supposed to be done already. We were also told it would be done before the weekend or someone would call. There still was never any communication from the salon and every time we called it was a different person that had no information. Finally pick up the completely paid for wig on Oct 17 (Almost 2 months!). The wig doesn't even fit my daughter's head. It too big when it fit almost perfect when it was purchased. The color is not what was originally described. And again all new people that knew nothing about her wig and treated her poorly when she asked questions and stated it looks and feels different. I will not recommend anyone to visit this salon. We now have to find someone else that can fix their mistakes so my daughter can return to work after her chemotherapy. 2 months and not one call from this business. If we had not continued to call who knows how long it would have taken POOR CUSTOMER SERVICE!! I would give no stars if I could

I literally just got done with a facial by Annicka and it was fabulous. So incredibly relaxing and…read moreI left feeling rested, refreshed and thoroughly pampered. The room was lovely, the bed was comfortable and the background music was relaxing. From start to finish, everything was perfect. The perfect amount of pressure during the massage, her touch while applying and removing product was gentle and soothing. A treat yo self day with my bestie may have to repeated sooner than later.

General manager is incredibly rude. My friend and I came in looking for a specific item and he…read morelaughed claiming it didn't exist anymore. While that may be true, he did not handle it well. Stay away from this place. General manager claims to have been in the business since the early 2000s.. Stay away from this man, very unkind.

This is a professional's beauty supply store. None of the novelties, random articles of clothing…read moreand trinkety jewelry clutter up the retail space. Instead, the store is stocked with premium brands like OPI and Tweezerman products. There are a wide variety of high quality scissors, blowdryers, nail polishes and other cosmetic goods available. If you are looking for professional grade goods, this is the place for you to go. If you are looking for a novelty beauty supply store, this is definitely not the one, however. My only complaint is that we waited a long time at checkout, but the owner was very generous and gave my daughter some nice sample size nail polishes for free. Overall, I highly recommend this store for high quality cosmetic goods.

Thanks fellow Yelp contributors; I found this Great Clips location close to my office and decided…read moreto give it a try entirely because of your reviews. My turn now. Quick set up: I've used the same hair stylist for the past couple of decades (yikes) -- and he's currently off his feet for a bit (wishing you well Antonio!) -- and probably 3-4 weeks overdue for a trim, went with Yelp contributors' referral of Jessica at Great Clips. First time client, she invited me to sit down and voice my preferences -- to which she listened, asked some questions, etc. and got to shampooing. Never had a shampoo, where at the cream rinse phase, the stylist sort of squeezes the product into the hair; almost like with a scalp massage. Probably the right way to do it -- "this IS great" I'm thinking to myself -- having noticed their company slogan. And then she started cutting my hair. Our conversation while she worked was pleasant -- and at every turn, Jessica's interest in producing a great cut seemed apparent. Outcome: I've never had a better haircut. Period. I'm delighted -- and an advocate. Thank you Jessica; Great Clips -- I'll be back.

When I sat down the stylist said "I'm not one to chop off beautiful long hair" the proceeded to…read morechop off my beautiful LONG hair. The haircut is choppy and uneven and NOTHING like the photo I showed her. I'm extremely disappointed and upset.

The customer service here at the store is actually exquisite, the workers are extremely friendly…read more They have amazing recommendations for products to go for your first time ever walking into lush. I always love the different varieties and collections that they have exhibited as soon as you walk in, they allow you to even test out many of the different Products, including the hand soaps and the bath bombs. One of the most important things that I love about lush is that they often create products for causes that are very important, and donate portions of those products to people in need!

You can't even shop or look at the products let alone think straight because every 2-4 minutes…read moresomeone's walking up to you asking you if you need help or have questions. Let us shop and smell stuff without you up our asses

I'm not happy with the service at all. They are not professionals, a child would do a better job…read more The place looks fishy. I Do not recommend. K

The absolute worst experience I've ever had! A quick…read morewalk-in hoping for a cute pedi and unfortunately it became a nightmare. "He" (can't remember his name) cut my toe and pretended nothing happened! I had to tell him it hurt & show him to get him to acknowledge. When he was done I was dumbfounded and told him "no, not acceptable"... he said 0k, he would fix. Still unacceptable as you will see in my first picture. Third attempt to "fix" and the polish was all over my nail beds!!! I was shocked, I even said "are you kidding me"! I stayed I wanted to go home and started to get up, when finally an associate came over and started the pedi over, all the while he watched and she talked. When she finished all I wanted to do was go home. I do NOT recommend.