If you are currently sitting in your car scrolling through these reviews, excited for your appointment.... let me save you. Put the key fob down, turn the car on, and leave. And never come back! Like many people, I was excited to book an appointment here because I've had great experiences with Ulta Beauty salon services in the past. Unfortunately, this location was a very different story. I booked a wash and blow dry appointment for 6:45 and arrived early at 6:30. The entire reason for this appointment was simple: I have work tomorrow and needed my hair blow dried. I clearly stated this and received a nod of agreement. My hair was washed and conditioned, and I thought, great, we're off to a good start. That optimism lasted exactly five minutes. What followed was thirty minutes of detangling... and while I understand detangling is part of the process, this was slow, uncomfortable, and completely overtook the appointment. I stayed quiet at first, assuming we'd move on shortly. Another 30 minutes passed. At this point, I gently said that my hair didn't need to be perfectly detangled, my main priority was the blow dry. It was now 7:18 PM when I was informed about an optional deep conditioning treatment that supposedly makes detangling easier. I'm still not sure why this wasn't mentioned before we spent an entire half hour detangling. Then I was told that if I chose that option, my hair could not be blow dried. Pause. Because my appointment was for a wash and blow dry. I declined and reiterated that I wanted my hair blow dried. I was told "okay." Perfect. Except then I was informed: after all this time.... that I would be charged a detangling fee. When I asked why this hadn't been explained beforehand (especially since budgets are a thing), I was told the fee would be $85. Please imagine my face. At this point, a manager became involved, and unfortunately the outcome stayed the same. By 7:30 PM, I was told that I would not be receiving the blow dry I booked. I work Monday through Friday and simply wanted to leave with dry hair. Instead, I left wet, frustrated, and in a damp shirt. I was offered a return visit the next day for them to finally blow dry my hair, but by then the damage was done. Playing with someone's hair in a world where appearances matter this much is wild, and it's not something anyone should have to experience. This location was incredibly disappointing. Learn from my experience and proceed with caution, or better yet, don't proceed at all. -- Signed, someone who truly just wanted a blow dry read more

Ulta Beauty - Cosmetics & Beauty Supply Near Me - South Plainfield, New Jersey

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I went to Ulta to get my hair dyed and I asked for an orange ginger color. Instead, I got a dark reddish brown, and the dye wasn't covering all of my previous color and there are yellow spots throughout my hair. I asked if I could come back in for her to fix the mistakes that were done and she said that it has to be within a week and a half in order to comp the service. Unfortunately, I only had one day off and it was the same as the girl who did my hair. My engine blew up and I do not have a car and I also have work and college classes that interfere with her schedule. It would have been nice if she came in on her day off since she made the mistake and it was my only day available. I paid $203 for something i didnt want. never coming back read more

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I visited the Ulta in South Plainfield today and had a disappointing experience with this employee. I love Ulta, and usually have a great experience. The employees there are very knowledgeable and helpful. However, during my visit recently, i felt unwelcome and uncomfortable. I transparently said I don't know anything about makeup and need help looking for concealer for my dark spots. After looking me up and down, this employee reluctantly helped me. I didn't get her name, but at the risk of sounding racist she was African American, with bleach blonde hair in her braids. She was rude and condescending when I asked questions. But she prided herself on finding the right color tone. I didn't even want to buy the product and couldn't wait to leave. I value good customer service, and I hope management will ensure staff treat customers with respect and kindness moving forward. This just left a bad taste in my mouth and I will not be going to this location again. read more

Worst hair salon I've ever been to. Made an appointment for opening weekend for a haircut and color. The highest end hair stylist was supposedly out all week until next Friday which is really frustrating for opening weekend where you should build clientele. Had my hair cut and colored by Nicole S. My hair was in really bad shape beforehand. Nicole was okay. Polite but not very chatty or warm. She ruined my hair even more. I didn't think it could get worse but it did. It looked okay when I left the salon but when I washed it and dried it naturally (using color safe shampoo), my hair was awful. It was blotchy and uneven. Parts were bleached blonde parts were ginger. Color faded after one wash. The cut was super choppy and uneven. I've cut my hair better myself. I called the salon and the only person that could fix my hair the high end stylist who was out all week until that following Friday. Andrea. Andrea was nice and definitely knew what she was talking about. She fixed my hair much better but also only used semi permanent dye. I asked her why she didn't want to use permanent and she thought I wouldn't need it. She fixed the cut as best as she could. It's much better but not perfect. It's been just over a week since Andrea fixed my hair and I've only washed it once to be safe. The color is already fading and you can see the messed up parts underneath coming out a bit. I'm not going to bother calling or contacting them back because it's clear it's a waste of my time and money that Ulta uses really cheap quality hair dyes. I've had my hair done poorly before but nothing this bad. The store itself was also unpleasant. They were sold out of their promo items during their grand opening weekend. The store manager was clearly stressed and very rude. I'll be back to Ulta for convenience but never the salon. read more

Emily in the salon is an angel. So sweet very funny and personable. I went in with no real direction for my hair just to look less boring. I said maybe face frame and some layers She asked me about my maintenance of my hair to see if she should do a more complex or simple cut. I really don't do any styling at home so she went for less complex. She did so without compromising much length as well. Looks amazing !! She also stopped mid cut to allow me to get my eyebrows done while the eyebrow lady had an opening to do so. She was also amazing but I do not recall her name. Overall fantastic experience for a last second personal day. GO HERE!! read more

Ulta Beauty - Cosmetics & Beauty Supply Near Me - South Plainfield, New Jersey

Kenzie is the best stylist i've been to yet! She is so amazing, sweet, kind & listens to exactly what you want. Kenzie will literally NEVER fail you!!! She's so talented and it's always a pleasure getting to chit chat with her during my appointment. can't wait to sit in my favorite chair soon! read more

Store is neat and clean Needed several things and there was a good selection to choose from. Well lit and laid out where it's easy to find your items. You are greeted when your enter and very friendly staff. read more

McKenzie goes above and beyond for her clients. I just scheduled a haircut but she was able to curl and pin my hair for an event and it turned out beautifully. read more

Ulta Beauty - Cosmetics & Beauty Supply Near Me - South Plainfield, New Jersey

Great hair professionals & Nicole was very good as she did my hair wash with straightening with curls .

Honestly cannot stop raving about this salon! Even though it took a while...Emily made sure that my hair was healthy and looked amazing. Seriously...don't hesitate! read more

Ulta Beauty - Cosmetics & Beauty Supply Near Me - South Plainfield, New Jersey

Great location! I came here to browse and try some new fragrances. They are pretty well stocked. I noticed the workers never walked around to ask if you needed assistance. Other than that, I give it a thumbs up. read more

Kenzie did an AMAZING job with my haircut! She listened to everything I had to say when describing what I wanted and she always make sure I liked everything she was doing as she went along. I'm really happy with the results and would definitely recommend her! I've been getting compliments since I left the salon :) read more

I would not recommend getting hair bleached her. i have gotten my hair done professionally in the past and this was by far the worst experienc. I ended up with chemical burns on my scalp and had to cut of 3 inches. read more

Go to Emily for your hair!! She is super nice and knows how to work her shears. It was slow the day I went so they were understaffed so other customers kept going up to her for questions since there were few floor attendants. She was so kind to each one while still working with my hair and tried her best to point other customers in the right direction and suggest products that would work for them, sometimes even taking a quick moment to show them where to find something. The end result of my hair is so pretty and sleek, and exactly the cut I wanted and she was able to help me out with aftercare suggestions without pushing any products on you! Will definitely come back. read more

I purposely avoided the North Brunswick Ulta in my neighborhood because I am always treated so poorly. I don't understand why some of these Ultas employ rude snobs to run their store. They pushed me away years ago. Now the positive: South Plainfield location Pressed for time ( an elopement last minute -out west) I tried out this South Plainfield location for my bridal makeup. When I met Abby, I instantly felt relieved. She tried out various products with me the best she could. Never once did I feel pressure or judgement. Her honesty and positive attitude made me feel confident in my purchases. She was so helpful and patient with me. I give her 5 stars for her customer service! I highly recommend this location and will be making my future Ulta purchases because of Abby. read more

I made an appointment for hair services for my mom and I with Emily K. Not only is she super professional and knowledgeable, she is also so so so so so patient, kind, and considerate. Her recommendations were wonderful and made my mom feel so comfortable (which is not easy). She also really listened to our needs and made suggestions accordingly. I advise you to see her for any of your hair services, she's so pleasant and fun! Thank you Ulta for a great first experience! read more

Emily was my hair stylist and she was the best hair stylist I've ever worked with!! She didn't rush me at all, gave me very quality one on one service, and was able to get the best color for my skin tone, face shape, and hair. She gave me great recommendations and answered my questions - she clearly knows what she's doing and is very knowledgable. I've dyed my hair before and this was easily the best experience I've ever had. All expectations exceeded. I showed her a few pics of what I was looking at and she totally ran with it and did it beautifully. EMILY IS AN ANGEL read more

Ulta Beauty - Cosmetics & Beauty Supply Near Me - South Plainfield, New Jersey

Kenzie is amazing!! My hair always looks & feels amazing after leaving. She makes all my hair goal dreams come true AND is the sweetest ever. read more

Kamil was amazing! Facial felt great, I can't wait to go back for my next one. Not to mention the makeup job she did was the best! I received so many compliments. read more

I took my toddler for a haircut yesterday..and he just wouldn't sit in the chair or wear a cape..he was crying a lot..in my mind I had given up and I was ready to get up and leave ,but, Clara was so patient and so determined to give my son a haircut..she did everything to comfort him and also offered him her phone so that he could watch cartoon and get distracted..how often do we come across professionals like Clara..they all have busy schedules and I know for a fact that she does too but she didn't once give up and gave my boy the perfect haircut..I love this place..!!! read more

would literally never step foot in here to spend your money. employees followed me all throughout the store like i was gonna steal a makeup remover on sale for 10$.....anyways after shopping around i left my bag with items by the salon chairs to go to the bathroom. went in did my business and as soon as i opened the STALL an employee was waiting for me and went in and checked the stall .....how pitiful. i left my purchase in the bag at the counter i couldn't believe i was profiled based off being young and that i somehow couldn't have money . didn't even feel comfortable being in the store and i used to work at a different location and know protocol for suspicious clients however following them to the BATHROOM was not at all one of them. and if i did want to steal something i just would because they can't apprehend shoplifters it's against policy. every employee should be ashamed. read more

I'm so angry I hate that the lowest rating is one star. They don't even deserve to be close to a star.If you are a person of color... do not go to this store. The workers gave my boyfriend and I the most Nastiest looks upoun walking in. As we were smelling around the perfume area as I was looking for a sweet scent we noticed the store manager glaring at us. As we continue to walk around the store they send a lady to walk over and walk circles around our area. Pretending to look at stuff while MAKING SURE WE ARENT STEALING. Don't they have metal detectors or something for that. Check a bag on the way out, don't follow us around and ruin our shopping experience. This store has nothing and I definitely won't be shopping here ever again. I found a perfume I liked in person and ordered it online. Found the biggest size for the same price I'd the small one at their store. Horrible store, horrible workers... disgusting how you can make customers feel so degraded upon walking into your store. DONT SPEND MONEY HERE!!! Let's not even forget the the dead roaches upside down squashed by a freaking Valentino perfume...disgusting... read more

I went to the salon here in hooped for a perfectly straight blow out but when I sat down, she wasn't even putting my hair into sections like your supposed to. Instead she was waving the blow dryer back and forth and the end result was me leaving unsatisfied 100% with frizzy hair. Not only was it a waste of 40$ but I had to redo the rest of my hair so it wasn't frizzy when I got home. read more