I have been a client here for several years and would return because of an aestheticians like…read moreDarcey and Brittany. I felt very comfortable with their knowledge and advice on my skin care needs. However, I have to say that after my last two experiences, it is time for me to move on and find another spa. Jaimie Greene is unaware how important customer service is to any business. My last two appointments were made in era by her team. I don't appreciate my time not being respected. I showed up at both times for my appointments only to be told the first time that they don't offer the service that I booked and the second time trying to convince me that I was there at the wrong time, even though I showed Jaime the confirmation I received. At no point did Jaimie feel that she needed to offer an apology for the mistake of booking me for a service that they don't offer or that I was sent the wrong appointment time. The first time this happened, I had taken a long break from going back there, but then decided to give it one more try and the second time was just the same experience with incorrect booking information and wasting my time. Jaime's business focus is on educating and training others with her new location. Therefore, customer service has been taking a backseat. If you want to feel appreciated as a client, don't attend Fountain Of Youth day spa.

The lady who took care of me today she was really nice and very professional and sweet and I…read moreappreciate it . I loved it. She didn't try to upsell me. She didn't try to give me to spend a lot of money. She did what I wanted her to do exactly. I'm grateful..

These girls are AMAZING!!!! I've gotten laser hair removal, hydrafacial treatments, and facials…read morehere. Amanda and crew are all highly talented at their craft. They will make great recommendations and are so kind! I feel so comfortable at this spa. You must go..... you will not be disappointed!

This spa is lovely & Amanda is amazing!!!!! Would…read moredefinitely recommend %100! This spa is lovely & Amanda is amazing!!!!! Would definitely recommend %100!

most excellent service and specialty care! customer care vibes are huge!…read moremy stylist, joyce, took extra time to listen and showed great care listening to me.

Very pricey for color. Owner over books so you have to wait while she does a couple other people…read moreat the same time frame. Disappointed in the color as well. It washed out after one wash.

I always stop here for a quick look through the MAC selection. This is one of the only ways to get…read moreMAC at a discount! Usually can find some great pieces and holiday collections. One offs are kept at the counter, so don't forget to check these! Brush sets are kept behind the counter or on display in the counter case. Store also carries some random good things like Tom Ford lippies and Bumble and bumble spray. Employees are usually fairly knowledgeable about all their products and always know what's new and hot. Love coming here for girlie gifts. Prices are variable, but sales are usually regular and worthwhile.

The Sales Associates are Wonderful! I have visited several times and Sandra is such a joy to…read moretalk to and so helpful! She is a true gem! Today when we visited we also had the pleasure of meeting Angel and she was so helpful and patient and made sure my Granddaughter found just the right shade of red lipstick. They had a very nice selection and look forward to visiting again. You can also order Online I just made my first online order tonight. Their sales are Great. Love the 6 for $60.

Hi - I was treated by Stephanie for a deep tissue massage. I often get massages and felt she…read morereally knew her stuff. I would definitely return if I got back to St. Augustine.

Gave my husband an 80 minute massage for his Birthday and he booked with Mindy and said it was…read morewonderful!!

I walked in with no appointment Sunday around 1pm, got in immediately for a gel pedicure. They…read moreremoved my old gel and were very gentle. Completely cleaned up my feet: cuticles, callous remover gel, pumice scrub for dead/rough skin, sugar scrub for feet and calves, hot towel wrap. Listened to exactly how I wanted my toe nails shaped. Didn't want them cut, just filed down a bit. He made sure there was no polish in my cuticles which is a huge factor for me. All this for $30, plus and extra $15 because I got Gel and removal of old gel. Great price for the quality and work done. Maybe took an hour. This will be my new spot!

I have been going to this nail salon for 6 years and have never been disappointed. It helps when…read moreyou make an appointment but I've walked in without one before and thats never been a problem. The staff are very polite and do a great job. It makes me sad that people would leave this business a poor review based on English being their 2nd language. These people work hard to make our hands and feet look great. Highly recommend.

Diana provides an excellent massage. Her pricing is competative compared to other therapists. Most…read moreimportantly, l leave her studio refreshed and pain free. I recommend her service.

Dr. Leake is the most skilled surgeon and kindest person. She considers the whole patient whether…read moreit be for face filler or ENT issue. And for facial rejuvenation she is a magician. Truly she has shaved years off my face and yet I look natural. She sets the tone for a gracious, giving staff. They always make you feel special. Plus, their products work without being exorbitantly priced. They are a great giving team. It is such a pleasure to find a find doctor and person.

Two of my college aged children needed treatment for a dermatology spot and a surgical site. They…read morehad 5 visits but 1 child needed a few more sessions and the other had 1 more session to schedule. After their appointments, a woman in the waiting room started harassing them for not sitting down. They were polite and explained they were waiting for someone. She could see there was no one at the front desk. She started insulting them and told them to go wait outside. She was so strange that they left and came out to the car without conducting their business. I went back in to see what was happening and there still wasn't anyone at the front desk. The provider stepped out and started talking about setting more appointments but I wanted to know why my children were chased out of their doctor's waiting room by some crazy woman. The provider said the woman wanted them to sit down and wait opposed to standing at the front desk. She asked me to call back and report the woman to the manager because she had no control over the people in their waiting room. I called but the office manager was high strung and making excuses for what happened. They did refund our money for the last appt we didn't set but it was not the full amount. They struggle with computers and payments and make excuses for that too. This was not the professional, calm experience we expected from a drs office. I think this office is geared towards vanity services and product sales and not actual patient care dermatology. Lesson learned. We will not be back. There are many professional dermatologists in the area who can provide a safe environment for their patients.

Edit: they quickly responded to my review after ignoring an email and again blamed the client. I am…read moreglad people will see this and avoid this salon. No intent of reputation harm was intentioned, rather to fix their mistakes and terrible service before I posted for all to see. I genuinely do not understand the high ratings for this salon after my experience. I paid $75 before tip for a "spa pedicure" that lasted barely over 30 minutes, left my toenails uneven and misshapen, and resulted in my toe being cut and bleeding. Before the service even started, I specifically mentioned that my biggest concern was being cut. That exact thing still happened. The technician used cuticle scissors on my toenails, pulled at thin nails instead of properly trimming them, left scrub residue on my legs, and sent me out the door with nails that looked unfinished and uneven. Several nails were completely different lengths and shapes, including nails that were not damaged to begin with. What bothered me even more was the salon's response afterward. Instead of taking accountability for the quality of the service, they blamed the condition of my nails from previous gel use. I had already explained the condition of my nails before the service began and she assured me it was not an issue she deals with it all the time. If my nails were supposedly too damaged to safely or properly perform the pedicure, that should have been communicated upfront instead of taking my money and giving me a result that honestly looked worse than when I walked in. I also clarified that the pre-existing chip in one toenail was NOT what caused me to bleed. The cut happened separately during the service and on a completely different toe. At this price point, I expected professionalism, attention to detail, and basic care. Instead, I left with uneven nails, a cut toe, and an email response that felt more focused on defending the service than resolving the issue. I would strongly encourage anyone considering this salon for nail services to think twice. There are too many salons charging premium prices to risk walking out with results like this.

So after having a bourgeois response to my review I will say this. If you are going to charge a…read moreguest a "long hair fee" it should be discussed prior to service. That was not done. There was not additional product involved. They just secretly added that charge to my bill. If you claim "transparency" then be transparent.

Andrea is Amazing! She listens, gives a great cut, and is genuinely excited about styling and…read morepleasing the customer with a new look. Everyone is so sweet and the salon is lovely.

The amount of talent at this salon is unreal. My personal experience is with Jen, who is…read morehands-down the most gifted stylist I have ever seen. I drive several hours to have her do my hair, so I am definitely biased!! She is a color genius, a total professional, great at having vision, and she somehow understands what I'm saying even when i don't know myself. The salon is a modern, clean, welcoming environment with friendly and supportive/positive people. I cannot recommend this place highly enough!