I had the opportunity to stop in today looking for a power cable for my modem. I was met by the…read morehappy face of a young salesman. He looked at the picture I had and knew immediately what I needed. They didn't have it, so he immediately went on line to help me find it. It is exclusive to Hughesnet so we didn't find it, but who does that? Only the best customer service reps in the world. I believe his name was Cody, he was outstanding. If you need anything for your computer, check them out. Its like Radio Shack on steroids.

This place is an AV tech's dream. They have everything! We all love going here not only because…read morethey have what we need, but also because they are so friendly. Any time we are in a pinch with connectors, shrink or misc tools, they are the people we can count on!

Ordered 4 packs of rechargable batteries, BB shipped each in a seperate envelope instead of a…read moresingle one, and of cours UPS losses one. Submitted refund claim for 1 pack aprx $50.00 to both BB and UPS. UPS delivered 1, 2 and 4 of 4 (#3missing) so of course they say they delivered all (No proof of 4) Best buy I feel is also responsible for shipping in 4 containers instead of 1. These were part of Christmas present so ordered from AZ and got them $10.00 cheaper, free delivery SAME DAY ORDERED.

In the store 25 minutes, NO ONE ever tried to help me! NO ONE approached me, or spoke to me. It was…read morelike I was invisible to the employees. This isn't the first time this has happened. Same thing when I was looking to buy a big HD TV. I decided to give this store another try. I had planned to buy an upper tier Fitbit. I decided to finally just leave. Went to another store and was immediately helped by the associates. I think I'm done with this store. It used to be the go to store. But NOT anymore.

I come here all the time and i've always been treated so kindly, and the store is always very…read moreclean. The prices are always good and they always have what i need! This location always has their shelves stocked, so the employees are always doing their job greatly.

Love this location, they seem to do a great job keeping everything in stock. The whole staff is…read morealso very helpful with the exception of the middle aged blonde woman at customer service. She seems to always have a stick up her rear end. Jacinda up front is always in the best spirits. We always try to make sure we get in her line! We can't wait to see what all the renovations bring as well!

I went in to get my son a new phone. The woman that helped me was very nice but did not inform me…read moreabout a new promotion that was going on. I realized when I got home that something seemed off. The next morning, I went into T-Mobile and dealt with a gentleman named Alfredo. He was amazing. He explained to me what went wrong and fixed everything. He never lost his patience with me while I asked the same questions to understand what was happening. Everyone in this store is super nice but the best is Alfredo. I hope he never leaves this location because he's amazing at his job. I am happy my family got all new phone without spending a fortune.

Everything could improve including your customer service people who only pretend that they're going…read moreto help you and then you turn around and look at the T Life app and nothing has been changed that's happened to me twice now and a lady that really did her job turned everything back around for me and I was so grateful for her.The people in the stores who are either rude or short with you to as I said customer service to the price of a screensaver $40 are you serious !? That is highway robbery I can't believe your costs! I'm on a fixed income and I can't even afford food but I must have a phone that has the ability to do what I need to do because I am disabled T-Mobile isn't fair but then again hardly any of them are better than the next so no I'm very disappointed and you deserve this rating of 2 stars and now I have to prove that I'm over 55! I can barely walk and I'm supposed to go to a corporate store and show them my license to prove I'm over 55!When I went to get the phone number it says invalid number at THIS store on Sunset Blvd.so I don't know what's going on there but I have to find out before I lose my essentials 55+program when I already am enrolled in it! It's a hassle of a company y'all are billionaires and I live on pennies literally I have to count pennies to not even be able to make ends meet and y'all Rob every single customer!