Scammers. They spent 5 minutes and took $450 to put in a bridge that lasted 5 hours. I waited 1h…read more30m after the reservation time for this 5m of work. After the bridge fell out (without any use / food), they refused to return my calls and claimed they had told me it could only last one day. They are incompetent liars. They didn't offer any recourse and they told me I was no longer welcome to be a patient merely because I stood up for myself. They have no remorse. Gina Sanfilippo Monteagudo (the COO) even laughed on the phone and thought this was funny. Her husband Roberto Monteagudo owns both clinics. Unlike every clinic I've ever been to, they have you pay in full before anything is done.

The dental work was done well and without pain…read more But, the business has declared me not welcome unless I cover my face with a (completely useless) piece of cloth, and that is not acceptable. It is absolutely astounding that - in July 2023 - a business could be as ridiculous as this. Everyone with a brain knows that COV is about the same as a cold, that *even according to the CDC* cloth masks due nothing to stop the spread of respiratory viruses, that *even according to the CDC* the "vaccines" do not stop transmission, and that, frankly, they are next to useless. That is part of why *according to the CDC* only 17% of Americans, as of this writing, are "fully-vaccinated" with the latest boosters. I had not seen a sign like this - mandating "masks" - *anywhere* in the area, even at my doctor's office (they were holdouts), for close to a year. Wisconsin Smiles, if you wish to be this uneducated, unscientific, and insulting to your customers, that's of course your right, but do be aware that it will cost you business. I was prepared to take my entire (large) family here, but I'll never be back.

Amazing job with my husband's partial. Dr. Johnson went above and beyond to find us the most…read moreeconomical option and we are very pleased with his service

Everyone!! I was made comfortable during all my procedures. I worked well with financial services…read more I was more than satisfied with the way I was treated.

Dr. Mohammad & staff are GREAT! Quality work, follow-up and ability to work with complex situations.read more

If I could give a negative rating with stars, I would. My daughter went in to have some work done,…read morebut they belittled her and made her feel as if she was worthless. Her friends were with her to help her out with anxiety, which is now so severe that most dental offices will not take her; the dentist yelled at her and said he would not touch her unless she paid 3 G's out of pocket. After contacting the insurance company, we were told that her policy covers being knocked out with no issues. When the insurance company tried to contact this dental office, over and over and over again, they refused to answer. Some people are prone to poor teeth. Some people deal with severe depression, where you just don't feel the need to take care of yourself. Some people have such high anxiety and fear that their bodies will react in ways that would scare those around them. Now, her fear is so bad, the anxiety is crippling, and her self-worth is non-existent that she is having a hard time finding any dentist to work with her. So, lying to patients so you don't have them coming back to you, and having their receptionist calling consistently to schedule an appointment with such rudeness really leaves a bad taste in your mouth. If you suffer from fear and anxiety of dentists, this is not the place for you. There are better ones out there.

The Mitchell office needs more experience working with English speaking customers. Not being smart…read moreEnglish is the primary language in the United States. And if they don't and can't understand it they are not qualified for the job description. I'm taking it the raciest or not qualified. I continue to have issues with this office because they can't understand. I love my dentist she does very good work. The front desk is terrible. Especially when it comes to African Americans. They act like everything is a mix up. I been working with them since 2021 and front desk is terrible. They don't answer the phones and when they do I have to repeat my name and birthday 5 or 6 times.They give false information when they find it. It's terrible they are the worst customer service in the medical industry.

Dr. Yun is amazing, she is fast and gentle. Our whole family receives dental care from Familia…read moreDental. Thank you for the positive experience.