I truly don't believe you can find anybody better than Doc's for this type of a job!! I called…read moreregarding a problem with gunk coming up in the basement shower and in the washing machine with water all over the floor from running a load of wash. I initially spoke to Richard on the phone and he was extremely helpful. He promised that Cory would be out within 2-3 hours that same afternoon and apologized he couldn't get here sooner. They truly stand behind their work and want it to be done right. They guarantee it. Cory is an extremely polite, friendly young man and was absolutely fantastic demonstrating care for our property throughout completion of the job. He remained intent on seeing the job through to both his satisfaction and ours. I was really worried about calling a drain cleaning service with which I was unfamiliar. So I called my HVAC service provider. I am so thankful for the recommendation I received from Berniece at High Altitude Heating and Air (HAHA). See my review for HAHA. They're fantastic as well and I trusted her referral. I'm glad I did!!

I've used Doc's Drain Cleaning for over 20 years. Richard was great to work with, but I can't get…read morehim to come back out to our house to clean drains anymore. He sends out others. They've not been very good about cleaning out our drains. We've had issues with flooding after the fact, and Doc's doesn't offer any warranties, nor do they offer emergency services if their clean-outs go awry. Cannot recommend. Looking for a new company.

On time, professional and did a good job. Our tech was very knowledgeable. They fixed a clog in the…read morekitchen sink drain line and capped an unused pipe that was releasing smell.

I really don't give bad reviews but this poor communication and poor job really harmed our timeline…read moreon our home sale. Absolutely avoid if you want an honest assessment or technician willing to work. I confirmed in advance that we wanted our sewer line cleaned to comply with our inspection during our home sale. The technician came out and said he was going to scope it first, not the service we asked for, and then told my husband repeatedly it didn't need to be cleaned. I later got an email with a recommendation for a cleaning at $1400 and a bill for $154 for scoping the line. I already have an appointment to have the line scoped after the cleaning tomorrow by the original company who scoped it. Never asked for a scope, asked for a cleaning. I've attached the communication that they could do the cleaning while in site. Really challenging when the technician said no cleaning necessary, no repairs necessary and then sends an estimate for recommended cleaning and repair. Moving on to the next company who can maybe do the work we hire for and not waste hours of our time and now days.

Richard and MaKonnan did a great job and took care of some other issues for me…read more Highly recommend

I'm writing regarding the recent sewer line work performed at our property in Colorado Springs,…read moresupervised by Zach Croley with Mr Rooter. The overall process quickly became problematic, costly, poorly managed, and they sell you on 'scare' tactics with no honesty. After removing a toilet for a camera inspection revealed a blockage possibly caused by a branch, we were quoted $7,800 for replacement. Under pressure and uneducated in the world of plumbing, we agreed to a "discounted" $6,800 rate and immediate start. The crew immediately dug about 15 feet down to access the pipe to replace, hitting our underground electric AND the well water line. This could have been avoided with proper utility flagging and communication, which was never done, and is illegal come to find out! Compounding the issue, we later learned from a second opinion (Dan's Drains & Diggs) that the same job could have been done using a trenchless liner system with zero landscaping damage. That company also identified a missed cleanout and septic access point, that Mr Rooter completely overlooked - there was no need to remove a toilet in the 1st place and could have unclogged the drain using this access point. What's more concerning is that Zach initially said our remaining line to the house looked fine, only to later push a $4,500 CIPP lining add-on for just 4 more feet--raising the total to over $11,000. No evidence of old 'Orangeburg' pipe was shown to us, and we now question whether that additional replacement was even necessary, or actually, any of the work! We had to bring in our own well company to properly repair the water and electrical lines they damaged! Our yard, railroad ties, underground electrical cord, and landscaping retaining wall has been left in need of major damage with quotes over 10k to repair, creating water drainage / flooding issues, at our expense. The tree next to the retaining wall now has root damage, and might have to be removed too. I will report them to the BBB and any other entities for their shoddy services. PLEASE do your homework and read these 1 star reviews before you are soon writing your own 1 star review. And watch how they reply to my review (they might say 'We don't recognize your name in our system'..or 'We cannot find your address in our system'..WOW...how can I make this up?? So sad we have such con artists within our own community here in Colorado Springs that are still in business. Check out Trustpilot - Mr Rooter has 2 stars across the USA with a 'Poor' rating

Dwayne is awesome! Fast response, came same-day. He was prompt and professional. Took care of…read moreeverything. Sent me pictures and videos afterwards. Great communication. Highly recommend!

Fast response on Yelp messaging I've the weekend. Plumber was able to take care of our drain issue…read morethe next day and honored the quote. Very professional and even took photos for me to see the damage. I recommend them.

Outstanding service!…read more Jennifer and Mike are very knowledgeable, pros!!! They educated me on how the floor drain in our basement is configured. Three items were also pulled from that floor drain, one of which was a baby's pacifier, yes a binky!!!

they came to jet our sewer line, but scoped it with their camera first and told us that our main…read moresewer line underneath our foundation was eroded. We went through the stress of trying to come up with the money to replace the line getting bids and finally when we did a few months later the company told us that our pipe was completely fine. Showed us a video after they chained it and there's nothing wrong with it , there was no erosion, not even a single crack! What a waste of time and money I would not recommend hiring them at all!!!!!

Very professional. Very affordable. Jeff even came earlier than expected. I highly recommend his…read moreservices to anyone needing line cleared.

Called Affordable Sewer and Drain Cleaning about a basement drain that another company was unable…read moreor unwilling to clear the clogged drain. The other company recommended replacing part of the main sewer line. Jeff from Affordable Sewer and Drain Cleaning reviewed the situation and explained why the other company's recommendation wouldnt solve the problem. He also explained how and what he would do and what were the probable problems that could occur. He brought in his equipment and spent over an hour cleaning out the clogged drain. The drain now works as it was designed. Also, the cost was a fraction of what it would have cost to replace a portion of the main Sewer line. I highly recommend Jeff and Affordable Sewer and Drain Cleaning.

TCS Septic provided outstanding service! We had a backed-up septic system and called numerous…read moreother Septic Companies who were unresponsive and did not return our call until several days later after leaving a message we had an emergency situation. TCS was professional, courteous, and incredibly responsive. The technicians arrived the same day we called and quickly diagnosed the problem, explained everything clearly, and had our system working again in no time. It's refreshing to work with a company that truly values customer service and follows through on their commitments. If you're looking for a dependable, knowledgeable, and responsive Septic company, I highly recommend TCS Septic. Thanks again for turning a stressful situation into a positive experience!

TCS Septic did a great job for me. Their office manager, Haley, answered the phone promptly (no…read moreAI!) and was very friendly and professional. She scheduled me within 3 days and would have done it even sooner if I'd had an emergency. The technicians were great, too-showed up right on time, did the job quickly and competently, and were very nice as well. I wholeheartedly recommend this company!