Although the address is N. Roan, the building is actually behind the other two buildings. It is a…read moredetached shed with a sign on the front, so you can find it, you just have to drive to the rear of the actual address. There are a few parking spaces next to the building and the lot is paved. I walked into the door to the waiting area and waited while the owner finished a phone call. I told him I wanted an estimate on tinting the door windows darker. He said he was rather busy so it would be a couple weeks until he could get to me. I was fine with that so we checked my vehicle. He said I already had the darkest tint allowed on my windows but suggested tinting the windshield would help reduce sunlight into the cabin quite a bit. I was given a decent price and he said the phone call was a cancellation for the next morning so me could squeeze me in if I could get there. I returned the next morning, and he went to work right away. The windshield tinting took only about 30 minutes and looks great. I appreciate the honesty of not selling me something I didn't need, and for making a suggestion that really helped reduce interior heat. I will definitely return for my next tinting needs.

The guy has a sign up for a deal on tint 99$ however I got charged 213$ plus a surprise separate…read moretax charge that was not told to me before hand. The work was good but the deceitful tactic used to get more money out of me, and hold my key until I paid was not a good look for this company. I would not recommend this company.

Wonderful wash clean great prep great customer service great open to close hours open when it's…read morebelow 30

The guys who worked here was very friendly and kind. It was a fast and easy service! We will be…read morecoming back(:

This is my second time at this location and I just love it. They had me at caprisun juice and…read moregummies for the children while they wait to get the oil change!!! Manager Jo, Coby and Timothy were awesome! I found a coupon for $20 off for any oil change and with one windshield wiper replacement my total came up to $83.95. Great visit and we will be back!

We just got our tint from this place. Couldn't be happier. Super nice couple that owns the place…read more Amazing tint job as well. Very professional. They let us leave our car there overnight which really helped us out! They explained the difference in tints as well which was great. Thanks!

I left a two-star review here and was met with an extremely rude response. Fine, whatever. But then…read morethe owner went out of his way to track down my personal social media account and berated me over my review and actions. I had no idea because I don't check my messages often--only when I need information from a sender. When I finally did, I realized he had messaged me eight months ago. When I didn't respond and later blocked him, within just 25 hours, he went back and edited his reply on my review to be even more aggressive. This feels obsessive and unsettling. They should have just left my review--and me--alone. Honestly, I feel really uncomfortable and even scared. Businesses have addresses on file and with this much retaliation, I'm a little scared

Great work, fantastic communication. our insurance company rep suggested them and we could not be…read morehappier. In fact had a question about the AC didn't seem cold and Bill (owner) said to bring it right in and they would look at it. Filled the freon and out the door we went.

If you want to be called a "b*tch" (as a woman) and have your "quote" be quadrupled, go see Bill!!…read moreHorrible service, told us from the second we pulled up he could "smell it on us" that he shouldn't have taken our car in. DO NOT take any vehicle here. I have never received words and actions as vile as his from a business. They also took 2 weeks to "diagnose" the car, and still didn't have a clear explanation.

I've been a customer here for many years. After my most recent visit, I can no longer recommend…read morethis business. I arrived for a simple oil change. It took just shy of 2 hours. I was told after 1 hour and 45 minutes they were waiting on a filter. I don't understand the point of making an appointment if the required items aren't there at time of service. I was charged 17 dollars for an additive I did not request, nor was I told this was being included. On top of that, what used to be a roughly 40 dollar service cost me 91, even after a 15 dollar discount for making me wait. There's no longer any advantage to coming here versus a quick service that's actually cheaper at this point. I will no longer be bringing either of my cars here.

I have an extended warranty on my vehicle and the warranty uses the RepairPal network, to which…read morethis location belongs. When starting to schedule service for my warranty work, this was the recommended place from that warranty so I chose it. I called to verify my appointment and the details of working with my warranty and Kingsport Tire and Auto told me that if the warranty didn't pay what they quoted, I would be responsible for the difference. This isn't true according to the warranty service (I called them AND it's on their website). If you read my warranty and service info it clearly states that they (Kingsport Tire and Auto) have to accept the warranty coverage amount and I do not pay any difference with their desired price (I only pay my deductible). Instead of seeing how this played out I just canceled my appointment with them. But they need to be aware that to be part of the RepairPal network, the service center (Kingsport Tire and Auto in this case) AGREES to accept the warranty-paid price (they provide a range) and not charge the customer any additional amount (taxes not included I believe). So this place was trying to circumvent that agreement. I reported them to RepairPal so maybe they will understand this going forward.

Usually when I have new tires put on, they often fail to follow at least half of the directions. I…read morerealize I can be difficult, but I want things done the right way. This shop did everything right. - car was lifted by the jack points, not the unibody - directional tires were facing the right direction - none of the expensive valve stem caps were lost - tire pressure was correct at 32psi front, 35 rear - new sensors had no issue self-programming - old sensors were returned to me, not thrown away - rim center caps were not damaged - lug bolts were at the correct torque spec That's all I wanted. That's what I got.

My wife went in for a tire rotation. The sales person tried to sell her two new tires. She called…read moreme and put him on the phone. I explained to him that I only wanted the tires rotated. He said ok, and then continued to pester my wife until she gave in and spent a LOT of money unnecessarily. To say I am angry is putting mildly. They didn't even rotate or balance the tires, so I will still have to spend more to get what I originally went in for done! All of the tires are now overinflated as well! I used to like Discount Tire a lot. I am never going back there again, and will recommend to others that they avoid it. Now I have unbalanced miss matched and overinflated tires and still need the balance and the rotation I came in for in the first place! I can no longer recommend Discount Tire Co..

This place, for me, does one thing and does it well. I get…read morefull synthetic oil these days, and know that I can go 10k miles between changes. JL will put that on my window sticker. Others have been unwilling to due to a policy or some such. Same with tire pressure, etc. They will offer a coupon or rebate when one is available, and are actually fast. I occasionally use another place, depending on the vehicle or town in I'm, and they aren't always so speedy. Locally, Jiffy Lube is my go-to place. 180 degrees from the oil-brand-named place that I avoid due to a really bad customer experience there. No complaints, other than the location and the crazy place to leave the business and re-enter traffic. I wish this was closer to home and in the towns I frequent most often.

They provided an excellent service at a decent price. I was impressed that they wash windows and…read morevacuum your car. Everyone was professional and nice. Quick and efficient.