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    Ultimate Shine Car Wash

    3.1 (12 reviews)
    Closed 8:00 am - 8:00 pm
    Updated 3 weeks ago

    Services - Ultimate Shine Car Wash

    Car wash

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    Some of the 9 scratches we counted on this side of the car.
    Lady F.

    (Posted this on Google, too) NEVER AGAIN! The photos are what the $25 "Ultimate Ceramix" package will get you (the most inclusive package they have). Dirty rims, dirt spots, and scratches. I want to second what someone else said from a review a few months ago. The person at the start doesn't speak at all. He just motions with his hands and you're left wondering what he's even talking about. He won't even speak when you ask what's wrong. He clearly isn't mute because I saw him talking to the guy behind the glass. He was trying to get me to straighten out. Fine. Finally got that worked out. He looked over the car as he was spraying the front and the back but said nothing. As we're going through, my husband said there didn't seem to be any difference between the basic $12 package he gets for his work truck. After we pulled away from there, I got out to have a look. The photos are what I saw 10 minutes after leaving, so no, you can't excuse it by saying we drove around in dirty areas. 10 minutes on the road won't cause weeks-old dirt and grime. I had watched a video ad on Twitter/X before we went. It showed people with handheld brushes getting the rims. My husband said when he brought his truck, there were people wiping down the windows. None of this was done for my car today. There was only the one guy at the beginning who acted like he would get fired if he spoke to anyone. I will never again go here and my husband is going to speak with his company about switching their account. No, I have not spoken with a manager. I read other reviews and I know it won't do any good. I do have my receipt and my GoPro dashcam was running the whole time, so yeah, I have proof of everything. I would just rather warn others not to go here and chalk it up to "lesson learned." The scratches do p*ss me off. Did I mention this car is a 2025 and only 3 months old? Yeah, thanks for the first scratches. I have two more photos of more scratches, but they caught the white truck reflection and wouldn't show up in the photo. I should have turned down the gift my husband gave me for a carwash here and done it myself.

    This is a result

    I bought the ultimate car wash and it includes tire shine but is never working, spoke to one of the employer said that they will repair but this is my third time with the same issue.

    2020 GMC Sierra 1500

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    2 years ago

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    6 months ago

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    Diana C.

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    11 days ago

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    2 months ago

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    Diana C.

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    1 year ago

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    10 months ago

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    Diana C.

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    6 months ago

    Pretty good overall. No complaints. The wash does a good job and they have clean towels and the vacuums are operational

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    Diana C.

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    2 years ago

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    2 years ago

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    Ask the Community - Ultimate Shine Car Wash

    Ultimate Shine Car Wash

    Ultimate Shine Car Wash

    2.1
    (15 reviews)

    With a pearl white Lexus luxury edition you better believe I was was looking for the best of the…read morebest car wash to get it clean and shined after having gone through a horrible winter with lots of snow and ice. After much searching, I believe I found the ultimate of car washes. After having been selected as number 4 of Yelp's Top 50 most prolific Elites of 2025, a year when I also was awarded the Yelp Triad Squad Photographer of the Year Award at their Yelpies 2025 Award Ceremony, an event that honored the highest-performing Yelp Elites, and where last year I was awarded the Yelp Triad Squad Yelper of the Year Award, I decided that this year, as an All-Star Yelp Elite, I not only wanted to be the first to discover new restaurants and businesses, and bring them to the attention of the public, but also to uncover those found in hidden paths that for one reason or another have not reached the public in its totality. And Ultimate Shine Car Wash in Roanoke, Virginia, is a perfect example. Today, I was attending the Yelp Elite Triad Squad Spring "Linner" Party at Zito Greek Kitchen restaurant in Mt Airy, NC and my pearl white Lexus needed some washing because we had had a rough winter this year. I searched for the best of the best of car washes around the area of Roanoke, Virginia, and happened to find a different kind of car wash. One dedicated to "great service while delivering a quality eco-friendly cShine. Their state-of-the-art wash tunnel used the latest industry-leading technology to outshine the competition. Their tunnel, besides its size and superior design, used self-cleaning Neo Tex foam brushes saturated with water and biodegradable detergents. This car wash also used premium products to deliver superior protection and shine. And their brand-new advanced drying system and Buff & Dry equipment delivered an effective dry and noticeable shine. After finding out that their address was close to the Golden Coral where I would be having breakfast the day of my departure to NC, and that they opened at eight in the morning on Sundays, I decided this is where I would take my Lexus after breakfast. Looking for the place following the GPS of my Lexus, I can't believe I passed by it and couldn't find it. I called their phone number on the Yelp website and a friendly, knowledgeable, and very efficient lady from their headquarters answered the phone and contacted the local car wash, connecting me on the phone with their assistant manager, who guided me via my Lexus cellphone connection straight to the entrance of their car wash. Very impressive customer service, indeed. He then greeted me in person and proceeded to explain the different services they had to offer. I picked the Ultimate Shine, their most popular car wash. For only $20, it was a great value. And their membership plans were even better value. He walked me while I was inside the Lexus to the car wash entrance, and there a lady guided me to the entrance where I put my Lexus in neutral, then the lighting show began. As the Lexus was being washed, different color lights turned on as it went through the different processes. I invite you to view my photographs and video accompanying this review to get a better sense of the place and high-quality service never seen before in a review. By the time I got out of the huge tunnel, the assistant manager was waiting for me on the other side and guided me to an area where there was a box filled with moist cloths and spray bottles of window cleaners. There was also a vacuum cleaner hose and one with air coming out. It was easy to clean the inside of my Lexus with these, and the pearl white color shined as brilliant as ever before. I highly recommend this car wash and can honestly say Ultimate Shine Car Wash delivered and far exceeded my highest of expectations.

    I went to wash my brand new SUV and Ultimate Shine scratched the hood. They Would not take…read moreresponsibility and called me a liar. Danielle, the first person I interacted with, and who was nice, notice that they were fresh scratches and made it a point to call the manager. He kept saying that it was not their fault and that the scratches did not happen at his business. That it was impossible. He also said "our equipment doesn't scratch cars" and that "800 cars go through here and no one is complaining but you." The guy's name is Brett or Brad. I told both that it was the first time I wash the car outside the dealership. He was rude and arrogant. He was also a master at bad customer service and avoiding responsibility. The last thing he did was to say that he knew how to deal with protesters and that he would have me arrested. I have a heavy accent, I know he was trying to scare me. Danielle was nice, she listened. I think they could have done something fast and effective for me. This happened on September 8, 2025 around 4 pm. Here are some pics.

    Ultimate Shine Car Wash - carwash - Updated June 2026

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