I just like the place. They have all kind of electronics and great selection of appliances and…read moreother "stuff". Prices of the things I looked at were competitive and sales people were helpful but not pushy at all. Parking plentiful because in strip mall. I highly recommend it. Revision... I meant to say that as part of this review, I bought 2 TVs there and heading back to look at dryers to find one for my daughter!

I have spent almost 15k in 6 months with these guys last purchase rk. This has been around 6 weeks…read morenow. I contacted customer service they tell me oh contact the chattanooga store I tell them I did they said sorry that's who can help. So no customer service, the guys that came with the sectional had zero clue how to assemble it (though very nice and respectful) I had to assemble it my self. The center console light didn't work so I called. Waited 3 weeks for them to send someone without a console to tell me it didn't work.....as I told them. Now 3 weeks later zero response couch still doesn't work. Don't waste your time

On Dec 10, I was in Chattanooga on business. At about 8:45 pm I noticed my laptop charger wasn't…read moreworking. After trying different outlets, I Googled the nearest Radio Shack. I called the store and asked what time they closed. The man said 9 pm. I told him my situation and asked if he would wait for me. He said yes! I raced to the store, getting there about 6 minutes past 9 and they were there waiting for me with a charger already at the register. I do not remember his name but the receipt shows the operator as JNS. This was way above what I expected from any store! I hope Radio Shack knows what a terrific team member they have! Lucinda

Shields Electronics Supply is a great supplier of low voltage equipment. The staff are friendly and…read moreknowledgeable and overall, this is a great place in Chattanooga for the trade professional. The prices are competitive and as stated, the team is knowledgeable. I would definitely recommend here.

Shield's is a great supply store for security, networking, and general electronic parts. The staff…read moreis always ready and willing to help you find parts in store or online. I bought my home network supplies here and I have had no problem with any of them. Considering the recent closure of RadioShack, Shield's is definitely my new go-to store.

We had a good sales experience at Electronics Express when buying all new kitchen appliances but…read moretheir third-party delivery service is terrible. This third-party said they were with Ship Happens. We paid a premium to have them install a Bosch dishwasher. They didn't bring the right equipment to install the dishwasher and said it was against company policy for them to run the lines. I expressed my frustration over the situation. I went outside to call Electronics Express who didn't even know the name of their third-party delivery service and was on the phone with them for about 30 minutes trying to figure out what we needed for the dishwasher. They ended up leaving the microwave in the box in the middle of the kitchen floor, unboxed the remaining appliances, left them in the garage and told my husband they felt "disrespected" and left. From the time they arrived late afternoon on a Friday, it was obvious they didn't want to do this job. It was the worst service and customer service I have ever experienced! Electronics Express, I have bought from you many times and have had a good delivery experience. You need to change delivery services if you intend to stay in business.

We had an awful experience at Electronics Express Hixson recently. When we tried to return an item…read morethat we were told could be returned, the assistant manager Nathan was was a smart ass, condescending A-hole to us. After arguing this for a few minutes he stated that he is refusing to take the item back and smirked at us. My wife asked him to call the store manager and he refused with another smirk on his face. I told him that he doesn't know how to talk to customers and smirking at us isn't helping the situation. He said "I am going to keep smirking because y'all are crazy". I was absolutely shocked that someone in a customer service position would speak to us that way. After some more arguing we were leaving the store when we heard him say something we couldn't understand. When my wife asked what he said, his reply was "I didn't say anything. Maybe it was just the voices in your head." I called the district manager who promised me that Nathan would be disciplined, but he could not tell how or when that would happen. I know he cannot tell me something like that, but I thought I would try anyway. I finished my call with the district manager by saying "I expect Nathan to be fired for speaking to us that way. I think you would feel the same if you and your wife were treated the way we were. You can either have us and anyone we can influence as your customers, or you can have Nathan as your employee but you cannot have both."

Do NOT shop here. Kaleb messed up our order..I gave him the product number and he still ordered the…read morewrong item! No pedestals with washer and dryer. Had to go back to store where ALL the employees were rude and obnoxious..especially Matt and some lady by the door watching personal videos. Basically following us out the door being horrible and I paid $3000 to have my time wasted and treated that way FOR THEIR SCREW UP!!!! I should've told them to come get the stuff back.

Really nice new setup for this electronics store. I thought they just sold TVs here. But, they sell…read moreall kinds of electronics. Such as, stoves, refrigerators, dryers, washing machines cameras, speakers and stereos to say the least. Then, they also see non electronics like beds, recliners, and tv stands. It's a nice store so check this out. Customer service I was not asked once if I needed help. Great big store but only one worker and a manager that I saw.

Service was on the mark at a very busy time of day. I told…read moremy young man what I wanted and who I was buying it for. He got right to it and made sure everything was done for me. Value at Best Buy is excellent, watch their advertising so you can get in on specials.

We are looking for home security cameras, specifically the ring doorbell and an extra camera for…read morethe other door. We were pleased to find a set with exactly what we needed for only $59.99. Even the display of what we had in our hand said $59.99. When we get to the register, it rings up $89.99. When we mention the price difference to the cashier he says I don't know why that would be and does nothing to investigate. We decide to go back to the camera section and ask an associate. They also felt no concern for the fact they have mislabeled this camera set and said there was nothing they could do about it and did not offer us the camera set for the price listed. We are very disappointed in the customer service we received and the disregard of making a sale. They didn't even try to make anything right. ​

Decent store, but the movie and music section is rather lame, limited to the recent genre. Yes, I'm…read moreold-fashioned: I like having a library of DVD's and CD's. There's something reassuringly tangible in actually holding something, and undergoing the viewing/listening ritual. Anyway, this location is in the same store area as the Target in Hixson, so there's the same difficulity in actually 'seeing' the store if you're proceeding on Hwy 153. Just look for the TARGET logo on the entrance sign - - easy to see. They have the same 'meet or beat' option on pricing of like items, which these days is rather a standard. I must compliment the staff on their patience while I decided upon a sound system for my TV. Not only did they hook up several systems for me, they insisted that I play several tracks of MY soundtrack material on each, just so I'd have something to compare while making a decision. This was unexpected, and very welcome. All in all, beats driving across th river and dealing with Gunbarrel Road if all you need is a electronic do-dad or two.

In April 2026 I drove an hour and a half to the Best Buy in Chattanooga, TN and purchased a 75"…read moreSony Bravia 9 TV and a Sony 8 sound bar. I also purchased a protection plan. A delivery date was setup for two weeks after purchase date. Date came and no delivery. No TV in stock. So after complaining with a telephone supervisor in the Customer Support division, I changed the purchase to a 65" Bravia 9 because I was told by the Customer Support national phone supervisor person that a 65" was in stock. Nope. Took another 3 weeks before they could deliver. Yesterday the sound bar died. Called Best Buy and they want to charge me $129 (starting rate) to service the sound bar even though I bought a protection plan. The sales folks sold the plan as if I have 100% coverage from day one of the purchase for two years. Come to find out, it only kicks in AFTER the manufactures one year warranty. So what did I pay for then? The entire purchase has been nothing but lies and deceptive sales practices. This is the last thing that I will EVER purchase from Best Buy. Buyer beware, advise one to take their hard earned money and go to a different electronic entertainment sales store for such purchases.

This place sucks! I took in my in-warranty Samsung phone with an intermittent problem. The first…read moretime I was told their diagnostic software was down and come back later. The second time the guy called a number and said everything sounds great, and looked at a few settings. He said my call volume was turned down, and if I the problem persisted to come back and they would use the diagnostic software. Of course, it still didn't work. The third trip the problem didn't occur during a two minute call and they told me there is nothing they could do.

I took my xbox console to this place and they guarantee that they would have it up and running…read moreasap! They did a credit report on me and found that I don't have triple A credit and made up a statement that"we opened up the console and found a infestation and could not work on it!" I took it to another place and they are ready to testify that my console had the factory seal in place and that the ubreakifix had never opened it up or checked it whatsoever, and it has no infestation of anything!!! This place is a Scam and you have to give them personal information to which they preform unauthorized access to financial information!!!

They absolutely killed it!! I'm visiting from out of state and brought my PC for work and gaming…read more While making a fan repair, some of the CPU pins bent. This is waaaay beyond my knowledge base or ability. I called and confirmed they could fix it. On arrival I spoke with Logan. He is personable, knowledgeable and a computer savant. He fixed my pins, replaced my fan and got my pc up and running.

David and Logan BOTH went above and beyond in order to get my desktop cpu updated one week and…read morerepaired the next week. Thank you David for updating my Outlook and Logan for replacing my old hard drive with a newer one helping with the connection and increasing the speed. You can be assured that I will readily and highly recommend to friends and family MacPC Market. Thank you, gentlemen!!! Mitchel Brown