This doctor totally dismissed my daughter's pain when she went to her for help. My daughter came…read morehome from work in tears and ended up in the ED where she got the help she needed!!!!! Her blood pressure was sky high due to severe pain from rheumatoid arthritis. Once she got pain management, her blood pressure returned to normal. Dr. Ball showed be ashamed of herself, but I'm sure she isn't!!! Please beware!!!

Dr Ball is a younger doctor, but really seemed to know my rudimentary questions and patient with my…read moresisters (married to paramedic/ mother of health care workers). Her office is modern with open comfortable waiting room that is surrounded by windows + entryway. The offices behind are standard doctor offices. The building has a Mercy medical lab to do blood work.

A few years ago I was in search of a great doctor but was having a hard time finding one... I…read morechecked out a couple that were okay, but the hunt continued until I found Dr. McIntosh. I was sold after my first appointment. If you live in the St. Peters/O'Fallon area, this is your guy. If you live downtown, this is still your guy. I swear he's worth the drive. I've never had a doctor pay more attention to what I'm telling him and genuinely care about what it is that I'm saying... and that's priceless. He's also a pretty funny guy who tries to be "hip" to what's going on in the world and strikes up the funniest conversations! Dr. McIntosh is thorough and knowledgeable, and he'll get you back up and running in no time. I've seen him for typical stuff such as allergies and colds, and he makes great recommendations and always gives me tips that help me feel ten times better. I even had to call the after-hours line once with a bad sinus infection (sure he appreciated that one) and he was still as caring and attentive even though I was bugging him late at night. What puts him above all others is how he follows up and doesn't give up until you've fixed whatever the problem is. For myself, the allergy queen, he prescribed a medicine and a nose spray and had me check in with him 7 days later via the phone, and we spoke that often until he had me on a plan that was working wonders. Looks like I'll be driving that 45 minutes next time I need him!

Four stars because scheduling is sometimes difficult and getting through on the phone is nearly…read moreimpossible. All of this is made MUCH better with MyChart, though. Dr. McIntosh has been my primary care doctor for over a decade. He is very personable and has an excellent bedside manner. He has seen me through quite a few health issues and always pops through when I've been admitted to the hospital. We don't have all the answers for my health problems but I can't say he doesn't LISTEN to every single one of them. He orders tests and refers me to specialists when needed. I've never felt misunderstood or dismissed which is not something I can say for many many specialists I've seen. To be fair, Auto Immune diseases are notoriously difficult to diagnose but I can confidently say Dr. McIntosh is doing everything he can to help me get answers. I would send anyone I know to see him without reservation. *Read up on Celiac Disease, doc! The amount of misinformation from medical professionals on this is criminal and a huge disservice to those who have it. Effects from celiac damage can spill over into almost every other part of your body. Celiac is for life and a negative blood test/scope (after a positive one) means you're doing well GF. it does NOT mean Celiac went away and you can eat what you wish! Thanks for coming to my Ted Talk (which I shockingly have to give to almost every doctor I've seen.)

A new dr joined the practice and wants 40 minutes to meet with patient to get to know them. I was…read morewanting a well check. said I had to meet first, oh but forgot to say I would be charged $135.00 to meet her. it's not fair and I have called to dispute bill. No Luck!!!

I don't normally do this and hate to give such a negative review before even being able to walk…read morethrough the door, but my old primary care doctor moved offices. I guess she technically changed hospital affiliations. Regardless, I tried to set an appointment to continue seeing her and I'm being told it's a 4 month wait list to be seen. Not sure how people are supposed to wait 4 months for medical appointments and prescriptions but I guess I'll need to find a new doctor. There was no, let me see when I can fit you in, no we can put you on a wait list. I'm not sure I can plan out my sickness on their offices schedule. I would not suggest this office.

I've been coming to doctor Mike for as long as I can remember! For a period of time he helped me…read moreget back on my feet when I wasn't at my best and I highly appreciate him for that! I now come here yearly for a check up and I wouldn't go to anyone else! I'm always comfortable in his office and I'm able to tell he cares about me and my well-being each visit.

I cannot say enough about Doctor Stanton. She is one of the last of real doctors. She is caring…read more She listens. She is a great doctor. I hope she stays in the area for a long time. I would love to keep her as our family doctor. If you need a change in care, if you want a person who will listen. Give her a try! Her staff member, Angela is always nice. Her nurses always put a smile on your face!

Kayleigh NP is really good. CINDY NP IS BACK. Good availability but does fill up fast. Thoroughly…read morechecks everything.

Ballwin Location…read more (1)Leading with this: We saw a different Doctor for our kids-their whole life & he's amazing. Sadly, he's not able to work anymore. He's the absolute best man. He's a 10!!!NONE of this would happening if he was able to be there because he takes time and really cares. (2)Nurse T is awesome and ALWAYS takes time to have conversations & connections with our sons. She's SUPER!! (3)On our recent visit, Dr. P. Hinton was very confusing and condescending to my son, who is on the Autism Spectrum. Totally gaslighting him -- and me. I had to cut him off from speaking because he was making my son very uncomfortable. There are things we are working on with our son and making progress, but, not enough apparently for his standards. We were there for a routine well visit. (4)Pushing about getting bloodwork there in the office & about our homeschooling choices. (5)Their chairs in the waiting room are falling apart. Electricians tape is being used to hold the arms together. One chair has a BROKEN FALLING APART back rest. (6)Their answering service is at a call center out of the country. (7)I spoke with Serena(?) regarding scheduling his appointment and she became very rude when I asked a question about our normal Dr. She also was condescending saying "will you be preparing your son for his shots? Because we know how he is" then proceeded to laugh. He gets anxious but not out of hand. Ever. She's never met him. (8)We've only been there a few times at the new location in Ballwin where other doctors are. We are very disappointed & already set up with another Physician at a completely different practice. (9)We only kept the appt so his SLP therapy could get renewed. They renewed it and we won't be back.

Absolute waste of time, please if you care at all about a doctors office being a nice, relaxed…read moreplace to visit, find somewhere else to go. I had my wife schedule me an appointment, walked in 5 minutes late, a few ladies had a little pow wow behind the reception area, and then one came out to tell me that they weren't going to see me today because I was late. A brand new patient, FIVE MINUTES LATE. I really don't like visiting doctors, especially new doctors, and I only go when it's very very important. I always appreciate when offices make it a welcoming, comfortable experience. This place could not have done a worse job, hopefully their doctors, who are trying to get new patients and new money into their business, understand that their receptionists are shoving people back out the door because they are late. Even worse, what if I was late because of something serious? Car accident? Fired from my job? At the hospital with my dying mother? Extremely inconsiderate and rude staff, do not give them your business.

Have gone to this medical group when they had better staff and services will be moving my services…read moreasap...unless you like waiting up to an hour to see the doctor for 5 to 10 minutes max and lord if you have to call to make an appointment or have a prescription refilled. you wait just as long for a 1 minute conversation...I do understand about waiting but every time and it keeps getting longer.. so unless you like to wait forever for a short nice not to know you service I would seek medical services else where..that's what Im doing and should have awhile back I guess my hope it gets better attitude failed me.

I went here to try semaglutide and let me tell you, that stuff works!…read more Jamie & her staff here are lovely! Definitely give them a try!

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