We had an alarm sound off on our alarm system and they notified us right away. We tried to silence…read morethe alarm for a day to see if it would go away. It did not so they tested it and turns out that the battery was low. They came out first thing this morning to replace it. It was very quick and the technician, Ricky, was helpful and patient. It was free to replace! What a great value.

I have been using Alarm detection for about 36 years. I have had other offers from other alarm…read morecompany who try to win me over. I will not even consider another company because I don't feed I will have the same service . Alarm Detection cares about their customers and does everything in their power to keep your as a happy customer. Russ , the service person is an extensive of their service. I am treated with dignity as well as feel that he is doing his utmost to keep me in the loop. all in all I am very glad that I am a customer of alarm Detection. roberta teitelbaum

I've been wanting to get cameras at my home since moving here a bit over a year ago. I don't even…read moreremember how I stumbled upon 606 installs but it was lucky. Another company I had spoken with had quoted me more than twice the price, I guess because the cameras they use are fancy or something? I don't know, because the ones Ernesto installed are great and doing precisely what I wanted. When I was on my search for home security cameras, I kept mostly finding things like ADT, SimpliSafe, or something else that was largely about selling you the monitoring plan; the equipment I think was less expensive but then you're paying for the monitoring. I am not generally a fan of the everything-is-now-a-subscription-or-service thing nor do I want to be beholden to whatever rates a company decides to charge. Some of those also were self-install options, which didn't interest me at all. They hooked up several cameras at our home to provide various views, including the basement since I wanted to be able to see what's happening down there when I'm upstairs. The system has a hard drive that can support up to eight cameras. We can save photos, videos, and also play back to see what happened earlier in the recording on the various cameras. Although they could have provided a monitor, we don't really have a place for it so we simply have an app on our phone through which we can view the cameras. I'm not sure why, but I thought it would go much more quickly than it did. I have no frame of reference to know how long it should have taken so that's not a criticism. It took about six hours total but having it done well was the most important part. I would highly the crew at 606 installs for their professionalism, reasonable rate, and excellent work.

I requested an outside speaker replacement. I had purchased the speakers and didn't want to climb a…read moreladder two stories to hang them. I requested a quote and was given a fair price. They sent out an awesome employee who removed the old speakers and replaced with my new ones in less than an hour. Everything worked and I couldn't be happier. I would definitely use them again.

Unfortunately, someone took it upon themselves to improperly disconnect my external drive over the…read moreholidays. This ended up resulting in my hard drive no longer working. I truly feared all of my files were gone forever. Wedding pictures, baby photos, and vacations we'd taken over the years. Plus all my music and video files. Adam and the Nerd Rangers saved almost everything for me on a 5TB drive. Their pricing is incredibly reasonable. I'd called a couple services that would have needed me to mail off the drive and they quoted me much higher rates as their minimums. I'm so glad I found Nerd Rangers. They're local and kept me updated every step of the way. I can't recommend them enough. Thanks again guys!

I was unsuccessful with a previous computer store, located on Ogden ave, figuring out the reason my…read morehigh end gaming PC would crash while running games. They ran their tests, charged me a fee and could not replicate the failure. Once I got the computer home, it crashed once the game was being played and they said they did everything they could and I was out of luck. I decided months later to see Adam at nerd rangers. He was very thorough in gaining background on the issue. He asked me whether the other repair shop tried to run the actual game? I was not sure so he went ahead and loaded Fortnite and said he would do his best to replicate the issue. Later that day he reached out to let me know that he believes he found the reason the game crashed (as it did for him) and he felt confident that he fixed the issue. When I went to pick up the computer he reassured me that if for some reason the fix didn't work he would continue to work with me to identify the problem. Happy to report that I've run multiple games with zero crashes and everything is running fine. The level of service, detailed questions and customer care was excellent. Thanks Adam!

WARNING: DO NOT BUY A VIVINT SECURITY SYSTEM -- You'll Regret It!…read more I wish someone had warned me before I got stuck in this mess -- so let me be that warning for YOU. Vivint locks you into a 5-year contract that sounds great on paper but turns into a nightmare fast. The reps sound helpful... until it's time to actually fix something. Then you're bounced around from department to department, nobody has real answers, and the solutions? Nonexistent. They're quick to take your money, but if you need help or want out? Good luck. I recently sold my home and sold the Vivint equipment with it -- thinking, naturally, that the new owner would take over the service. WRONG. Vivint does NOT require the new homeowner to take over the contract. Even if they agree initially, their sales reps can and will talk them out of it. Yes, you read that right. So now guess what? Vivint is charging both ME and the new owner for the same service at the same property. Even worse? Because the panel is still at the old address, I can't access my account, update anything, or unlink my info. Their tech system literally doesn't allow them to separate the panel from the original account. Their solution? "Buy more equipment at your new place" to finish the contract -- to the tune of $1,000+. Or, cancel early and pay 50% of your remaining contract. Either way, you lose. Lesson learned the hard way: If you still move forward with Vivint (and I highly suggest you don't), then make sure your sales contract with the buyer includes a mandatory service account takeover. Honestly though? Just don't buy from Vivint. Their customer service is garbage, their system is flawed, and their business model is shady. Save yourself the stress, the money, and the BS. You've been warned.

Our Representative and Installer were great - Vivint is a legit company that protects your home,…read moregarage, and lets you know who is coming from guests, unwanted people, visitors and home deliveries.

Jason is great, used him in a pinch when water was coming in our basement. He came out the same…read moreday to repair a leaking crack. Then again to install yard drainage. Great guy and does quality work!

I recently moved and Carolyn at Forest seamlessly guided me through the process of getting…read moreeverything squared away in my new home. She attentively listened to my wants and needs and made it happen and she even showed up on the installation days to make sure everything was correct which was a plus. The techs, Brent, Giovanni and Anthony worked hard to get the job done in a timely manner, as I was on a time crunch to get everything up and running. They were clean and precise. Thank you, Forest!

We have a Forest Security System in our new house purchase. We didn't get or lost codes for the…read moresystem and it beeps all the time. I called Forest and it seems if I'm not renewing service they can not help me. They transferred my call to Sales but I was kept waiting so I finally hung up. Forest is just another company trying to screw people it can't reel in as a customer. Hate to be a real customer. How would they treat me then, once I had given them money?

If you need anything with keys or locks to be fixed, look no further! After having gone to TWO…read moredifferent ace hardwares to make copies of a house key (unsuccessfully!! They didn't work and I spent HOURS driving back and forth to have them try again, and ultimately to return them), Mark made copies of the key quickly and they worked! and when we needed some springs in our lock fixed, Mark was responsive! He told me he would arrive in about an hour, and about ten minutes out gave me a courtesy call to let me know he was close by. He not only fixed the lock, he also tightened up the screws and the screen door (that would slam shut previously). Mark was courteous, kind, professional and knowledgeable throughout the whole experience. Definitely going with Mark again anytime we have any key/lock needs! Thank you!

Mark was able to remove a combination trigger lock from my handgun. One of the three combination…read morewheels was broken, but he was able to do a work around to remove it. After spending more than half an hour working to rectify the situation he wouldn't accept money. He was extremely polite and professional. I would highly recommend Windy City Lock and Safe for any and all services.

I don't write many reviews on contractors, but Fox Valley Security deserves one. They installed our…read morehome security system in South Barrington ca. 1995. Importantly, they designed it to suit our needs rather than force some standard thing on us (back then we had small kids). A few years later, we updated our windows, and they came back and updated the system. And a couple years ago, they adapted it once more to our changing life style. They listen. They are friendly and knowledgeable. They do not push unnecessary features. And they are very fairly priced. Great company to work with.

The owner of the company came to my house (personally!) in Barrington to do the estimate for our…read moreSECURITY and FIRE ALARM systems. He was very conscientious, and assessed every door and window, as well as every other possibility you can imagine...VERY thorough! He explained everything and gave me a fair price for what sounded like a lot of work. His installation guys were practically invisible--finishing the job carefully yet quickly, AND they even cleaned up after themselves. The owner was so nice, and made me feel like I could call them with questions about my alarms ANYTIME (what a relief!). I have a friend who runs a business out of huge warehouse in Schaumburg and he needed someone to install a security system. I recommended Fox Valley Security Systems. I know he was thrilled with these guys as well. The owner has had the same team of installers for over twenty years so they work together very well...both big and small jobs. Experts in their field, fairly priced, honest and friendly! RESIDENTIAL SECURITY and FIRE SYSTEMS.These guys REALLY know their stuff!

Pro Video Security backs up their work. And they're easy to work with -- and honor their word. I'd…read moreeasily work with the team of Perry, Max, and their subcontractors again. Last summer, we had a break-in at our condo entrance, and found a need for a Full Length Interlocking Door Guard. (Highly recommended as burglars love to shimmy a screwdriver between your door and lock & open into your place easier than a SPAM can.) Pro Video Security let us select the guard. They gave a great bid to put install. We even chose to do 2 doors, given their great rate. Flash forward to 6 months later we found a small (but significant) installation error on one of the doors. Rather than haggle and hassle, they came right out and fixed it at ZERO extra cost. (As expected.) On top of that: The fix came right on time. We caught this picture of a rather infamous trio (USPS is after them) trying to break in and being foiled by the door guard. SEE PIC.

I started out with Provideo Security around 10 years ago when I was looking to install cameras in…read moremy yard, following an incident where two of my dogs got bitten by a rattlesnake. I wanted to be able to keep a watch on the dogs and also of course on my house in general. I bought the equipment from Provideo and I am all the way in California, so I had a local person install the equipment for me, and Perry took over the remote customer service, which has been far above and beyond what anybody could ever expect from customer service. If anything goes wrong, he is right there ready to help me fix it and get it up and running again. I could probably find someone locally, but there is no way I would ever find such great, friendly, knowledgeable customer service. So wherever you are in the world, these guys are the best! Thank you, Perry!

Dennis is awesome! Very detailed with installations and easy to work with…read more Dennis installed our 65" TV over a brick fireplace with a mantel mount. It was precisely placed and was very accommodating with any suggestions. We would definitely use him again.

Brilliant service! Dennis came to look at my security camera system that had stopped working. He…read morehad it all figured out in about two minutes, and working in less than ten minutes! I really wasn't expecting that, I thought I was going to be told I needed a new system, and it would take time, but no, it was all done, and he was on his way in under half a hour. I would absolutely recommend Dennis, he showed up on time, provided a professional, honest service and charged me the minimum for his visit.